Job Title: 3rdLine Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rdLineEngineer … their team. You will be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rdline support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers … routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond with a copy more »
3rdLine Support Engineer - County Durham - £30-38K The Role: 3rdLine Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking … a skilled 3rdLine Support Engineer with a solid experience in all aspects of tech support. The support engineer will be responsible for investigating a wide range of issues in the Education and SMB sectors. This is a hands-on tech role with … opportunity to explore new technologies in both test and live environments. Main Duties and Responsibilities: Provide 3rdline support to end-users. Escalate & work with third party suppliers and vendors to successfully resolve issues Undertake audits and provide recommendations on customers' IT environment Resolve technical issues & assist more »
Role: 3rdLineEngineer Liverpool Salary up to - GBP 45000 Professional Development & excellent benefits! Industry: Professional Services Needed: UK Driving Licence I have a fantastic opportunity for an enthusiastic 3rdline support engineer to join a market leading organisation who … operate across the whole of the UK but based out of the vibrant city of Liverpool. They are looking for a driven engineer with great infrastructure knowledge who can thrive in a busy working environment and take charge of mentoring the junior members of the team. Essential experience more »
Employment Type: Permanent
Salary: £40000 - £45000/annum Amazing holidays and pension
Role: 3rdLine Network Support Vacancy Salary: £50,000 Location: London Are you an experienced Network Support Engineer looking for the next challenge in your career? If so, this could be the perfect opportunity for you! We are currently working with one of one of … London's most up and coming managed service providers who are looking for a network support engineer to help lead their networking services for their global customer base. Working directly with the heads of IT you will be a focal point for networking related issues and fixes looking more »
Employment Type: Permanent
Salary: £35000 - £50000/annum hybrid working + excellent benefits
Salford, Greater Manchester, United Kingdom Hybrid / WFH Options
In Technology Group
Role: Senior 3rdLineEngineer Location: Salford/Eccles Work Structure: Hybrid Salary: £40,000 - £45,000 Job Description: We are working with a leading Managed Service Provider based in Salford/Eccles area of Greater Manchester, who have worked with a variety of industries … field (on average once per week), and occasional work from home opportunities are also available. We are looking for a senior dedicated and driven 3rdLineEngineer who has a wealth of experience within IT Support. Benefits: 25 days holiday rising to 30, plus bank … considered. Key Words: 3rdLine IT Engineer, MSP Engineer, Senior Technical, Senior IT Engineer, ThirdLine In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »
Employment Type: Permanent
Salary: £40000 - £45000/annum Brilliant package available
entertainment to drive innovation and deliver unforgettable experiences. If you're ready to be part of something extraordinary, apply now! Key Responsibilities- Offer 2nd & 3rdline technical support for approved hardware and software. Collaborate with third-party service suppliers to ensure timely issue resolution. Install and manage … user and service administration. Oversee patch management across site servers, desktops, servers, and MAC estate. Take ownership of escalated technical issues requiring 2nd and 3rdline support, providing efficient and effective solutions. Analyze and troubleshoot complex hardware, software, and support network engineering with network problems. Maintain documentation … as needed. Benefits- 25 days holiday plus bank holidays Private health insurance Great pension scheme Life insurance If you're a skilled 2/3rdline Systems Engineer. Please send your resume and cover letter to For more information about Senitor and the opportunities we have to more »
Wakefield, West Yorkshire, Yorkshire, United Kingdom
Nextech Group Limited
Senior IT Support Engineer - Up to £40,000 - Wakefield Join Our Team as a 3rdLine Support Engineer in Wakefield. Are you passionate about designing, implementing, and maintaining robust 3rdLine and Infrastructure solutions? We're looking for a talented … Senior IT Support Engineer to join our team and play a pivotal role in managing our technology backbone. Position: Senior IT Support Engineer Location: Wakefield Salary: Up to £40,000 per annum Key Responsibilities - Design, implement, and maintain IT infrastructure components such as servers, storage, networking … and virtualization technologies. Be a key member of the IT Support Team, operating as an escalation point for the 1st and 2nd Line team. Work closely with members of the Infrastructure and Project teams in supporting queries and tasks Monitor system performance and troubleshoot issues to ensure optimal more »
Gloucester, Gloucestershire, South West, United Kingdom
Omega Resource Group
3rdLine Service Desk Engineer Location: Gloucester Pay Range/details: up to £42,000 doe Contract Type: Permanent Our client is looking for a 3rdline service desk engineer to be responsible for providing all levels of technical support … The role is responsible for achieving and maintaining excellent working relationships with customers and providing a high level of service and support. Key Responsibilities – 3rdLine Service Desk Engineer Providing support and coaching to 1st, 2nd & 3rdline engineers acting as an … escalation resolution point for customers Building and maintaining good working relationships with Project Managers in order to lead on 3rdline infrastructure projects, ensuring projects are completed in line with time frames and costings Meeting with customers to understand the organisation strategy and working with more »
Role: 3rdline network engineer Location: central London Salary: £55,000 Are you an experienced network engineer looking for a new challenge? If so, we have just the role for you! We are working with a leading managed service provider who are on … the hunt for a passionate and skilled network engineer to work on the latest Cisco devices providing excellent customer service for their clients in a fast paced, varied and exciting role where no two days are the same, The role: Resolve complex escalated issues from 2nd line. Assist … certifications. Hybrid working in a modern central London office. Sick pay plus wellness days Pension Company events If you are a passionate network engineer and looking for new opportunities to work wit likeminded individuals, please apply with an up-to-date CV to be considered. *Must have right more »
Employment Type: Permanent
Salary: £45000 - £55000/annum Paid for Certs + More
Bradford, West Yorkshire, Yorkshire, United Kingdom
Hiring People
Are you a 3rdLine Support Engineer looking for a new role with a growing dynamic company? If so we are looking for a 3rdLine IT Support Engineer with skills consisting of Office 365, Azure, Windows Server and networking. more »
Role: 3rdLine Network Engineer Location: Hybrid (London office 2 days PW) Salary: £60,000 Everyone wants a great working environment, and this opportunity can provide you with just that. I am working with one of the UKs leading ISPs, winner of countless 'best place … as well as boasting a state-of-the-art newly refurbished facility who are on the hunt for a passionate and skilled Network Engineer to join their like-minded team. This is an all-encompassing role where no two days will be the same. You will get involved … multitude of projects with the latest Cisco devices and NGFWs all while providing exceptional customer service. What more could you want? Key responsibilities: Provide 3rdline support on complex issues Deploy network upgrades in specialist and bespoke projects Configure a range of IP network equipment Reviewing, modifying more »
Employment Type: Permanent
Salary: £55000 - £60000/annum hybrid working + excellent benefits
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
Interface Recruitment
private sector clients. They pride themselves on their commitment to excellence, integrity, and continuous improvement. We are currently seeking a talented and experienced Senior 3rdLineEngineer to join our dynamic team. Role Overview: As a Senior 3rdLineEngineermore »
3rdLine Infrastructure Engineer £50,000 - £55,000 plus benefits including training and certifications Camden, London, NW1 Key Words: On-Prem, Migration, Project, Exchange, Server, Infrastructure, AD Domains, Scripting, PowerShell, IT Support, MSP, IT Managed Services, 3rdLine, Service Desk, Helpdesk, Help … exposure to the latest technologies, and interesting range of technical projects to work on and benefits including payment and support for industry recognised qualifications. 3rdLine Infrastructure Engineer – More Info: As the 3rdLine Infrastructure, Engineer, you will be responsible … possesses strong server skills including experience of on-prem to cloud migrations and who is eager to take the lead on projects. As a 3rdLine Infrastructure Engineer, your primary responsibility will be to provide advanced technical support for a diverse range of IT systems more »
Operations Engineer - 3rdLine App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate … in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications … operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Thirdline application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems more »
Brighouse, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
ErecruitSmart
We have an excellent opportunity for a 3rdLine IT Support Engineer/Team Leader to join our client's growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider. This is a hybrid position so … you should be within reasonable traveling distance to their Brighouse office. About the role As 3rdLine IT Support Engineer/Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while … logged Ability to report at all levels in the chain of command See Technical Escalations through from beginning to end Escalating tickets that need 3rdline resource into 3rdline queue and resolving Escalating tickets to Ops team in good time where required to more »
We have an excellent opportunity for a 3rdLine IT Support Engineer/Team Leader to join our client’s growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider. This is a hybrid position so … you should be within reasonable traveling distance to their Brighouse office. About the role As 3rdLine IT Support Engineer/Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while … logged Ability to report at all levels in the chain of command See Technical Escalations through from beginning to end Escalating tickets that need 3rdline resource into 3rdline queue and resolving Escalating tickets to Ops team in good time where required to more »
3rdLineEngineer required in Teddington - 5 days on site, up to £48k Are you an experienced 3rdLineEngineer seeking an excellent opportunity for an outstanding luxury company? Key Responsibilities * Provide a high level of technical support and assistance more »
Support Engineer – 24x7 – 2nd/3rdLine Support Experienced 24x7 Support Engineer to join a new operations team. Providing 2nd/3rdline support engineer with patching experience. You will play a crucial role in maintaining and enhancing … ad-hoc tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rdLine duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server 2016 to 2022 Active Directory more »
Radius is seeking a strong technical support Engineer for our client. This is an internal support role (BAU/Project work). £50K £2300 on call + overtime 10% Non contributed Pension £3368 Travel Allowance £8000 Bonus - Paid 100% out. you must have good experience around on-prem more »
rd Line Support Engineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3 rd Line Support Engineeryou will be responsible for providing technical support in line with business … laptops, desktops, telephony, and virtual environments. Respond to service desk phone calls and tickets as needed Respond to ticket escalations from 1st & 2nd line queues Contribute to the maintenance and documentation of infrastructure Undertake change management of systems Undertake project design and implementation Monitor and design system monitoring … out-of-hours and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years experience of 3rdline IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
excel with their technology and are always ahead of the curve with what they offer. They're looking to welcome a personable and passionate 3rdLine Infrastructure Engineer. This is the perfect opportunity for a Senior Engineer who is looking to join an MSP that … invests in its staff and workplace culture. 3rdLine IT Engineer Newcastle £35,000K - £40,000K Main Duties: 3rdLine day-to-day duties (maintenance, upgrades, patches, etc.) Time will be split between 3rdline tickets, project work and more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Bowerford Associates
We are searching for remote working experienced 3rdLine Infrastructure Engineer for a technology driven business which has offices and data centres based in Exeter, Cardiff, Newport and London. The role is offered on a remote and home working basis with visits, as and when … extensive and proven experience working within a technical support and implementation role as well as proven experience in providing thirdline support (3rd) in a similar field. You will be able to analyse problems and the determine the appropriate solutions. You will also have: Exposure to Open … includes a competitive salary, bonus, a good pension, insurances, healthcare options, good holiday allowance, ongoing professional training, remote working and much, much more! Keywords 3rdLine Infrastructure Engineer, Remote Working, Physical Servers, Storage, SLAs, Open Source, Containerisation, DevOps, Docker, Kubernetes, Jenkins, Linux OS, Software Rollouts more »
3rdLine Support Engineer - Cheshire - £40K My Client, an MSP based in Cheshire are looking for a 3rdLine Support Engineer to join their technical team. Main duties Assisting and backing up the team. Skillfully identifying software and hardware issues more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Oho Group
Lead 3rdline technical engineer This leading company are looking for a 3rdline technical engineer to join their team.You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the more »
on-call support, and site visits. Strong communication skills are essential, as you'll interact directly with non-technical staff. Responsibilities: Offer third-line technical support for hardware and software issues. Serve as a technical mentor for team members, fostering their growth and skills enhancement. Provide technical support more »