1 to 25 of 28 DemandTrendPermanent 3rd Line Support Jobs in England

2nd/3rd Line Support Engineer - £30,000 +Bonus +Benefits – Bury/Hybrid My client is a leading Managed Service Provider based in Bury who thrive on solving IT and Networking for their customers within the Financial, Legal and Educational sectors. They employ a team of highly skilled Technical Support Specialists who provide … 1st to 3rd line Support across MS Technologies and with both On-Prem and Cloud infrastructure. We are looking to bring on a 2nd/3rd Line Support Engineer to join the team and help support our customers. As our new 2nd/3rd Line … will be responsible for providing advanced technical support and troubleshooting for a variety of operations systems, networking and software issues. On a daily basis the 2nd/3rd Line Support Engineer will be responsible for: Provide expert technical support to IT teams & users via phone, email, and ticketing systems, ensuring timely More ❯

3rd Line Support Engineer, COR7287 We have an excellent opportunity for a 3rd Line Support Engineer to join a thriving company based in Didcot. The Role Working as a 3rd Line Support Engineer, the successful candidate will be expected to take on all problems that … come into the support business and aid their solution. The 3rd Line Support Engineer will help with the completion of on-running project work with clients, work that can be wide-ranging with a lot of variety! The Company This is a great company to work for! They have a strong emphasis on … employee engagement and the provision of high-quality IT Support The team is friendly, helpful, and strong from a technical perspective. Joining as 3rd Line Support Engineer you will have great opportunities for development and career progression. What's Required? Whilst enthusiasm and the ability to provide a highly personable service are key More ❯

3rd Line Support Engineer Location: Buckinghamshire Salary: Up to £40,000 (DOE) + Flexible Working + BenefitsWe’re seeking a talented 3rd Line Support Engineer to join a growing MSP and play a crucial role in delivering high-level technical support and leading IT projects. This role is … perfect for someone who thrives on resolving complex challenges, enjoys mentoring colleagues, and is eager to take ownership of advanced technical solutions. As a 3rd Line Support Engineer , you will act as a senior escalation point within the support team, ensuring smooth IT operations across a wide range of systems. Alongside troubleshooting complex … issues, you’ll guide and develop 1st and 2nd line engineers, while taking the lead on infrastructure and cloud-based projects. Key Responsibilities of the 3rd Line Support Engineer: In this role, you will be responsible for delivering advanced 2nd and 3rd line technical support, resolving complex IT More ❯

3rd Line Support Engineer | Stratford-Upon-Avon | £45,000-£52,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line Support Engineer | Stratford-Upon-Avon | £45,000-£52,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. More ❯

Job Title: 3rd Line Support Technician Location: Manchester Salary: £37,000 - £44,000 per annum Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and … as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great About the role You will provide 3rd Line technical support in a service desk environment for multiple clients, being an escalation point for other service desk engineers. You will take the lead … our client base Improve your technical knowledge through company training and self-study Provide out-of-hours support to our clients on a rota basis (2nd and 3rd line only) Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts A solid understanding of Information Security Management Systems (ISMS More ❯

Job Title: 3rd Line Support Technician Location: Manchester Salary: £37,000 - £44,000 per annum Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and … as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great About the role You will provide 3rd Line technical support in a service desk environment for multiple clients, being an escalation point for other service desk engineers. You will take the lead … our client base Improve your technical knowledge through company training and self-study Provide out-of-hours support to our clients on a rota basis (2nd and 3rd line only) Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts A solid understanding of Information Security Management Systems (ISMS More ❯

3rd Line IT Support (Enterprise Logistics) Grimsby £40,000 to £50,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a 3rd Line IT Support Engineer, or similar, looking to take up more responsibility managing an entire enterprise network within a leading logistics solution company, looking to … and support team, managing network monitoring and management, delivering a variety of projects, reviewing the whole network alongside the network manager and continuous technical development. The ideal 3rd Line IT Support would have come from a networking background or similar at 3rd Line Level, with experience in service desk management … monitoring and management Working alongside the Network Manager controlling the whole enterprise network Overall reviewing of network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience or exposure in network management Ability to work independently and at pace Keywords : Network Engineer, 3rd Line More ❯

3rd Line IT Support (Enterprise Logistics) Grimsby £40,000 to £50,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a 3rd Line IT Support Engineer, or similar, looking to take up more responsibility managing an entire enterprise network within a leading logistics solution company, looking to … and support team, managing network monitoring and management, delivering a variety of projects, reviewing the whole network alongside the network manager and continuous technical development. The ideal 3rd Line IT Support would have come from a networking background or similar at 3rd Line Level, with experience in service desk management … monitoring and management Working alongside the Network Manager controlling the whole enterprise network Overall reviewing of network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience or exposure in network management Ability to work independently and at pace Keywords : Network Engineer, 3rd Line More ❯

3rd Line IT Support (Enterprise Logistics) Grimsby £40,000 to £50,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a 3rd Line IT Support Engineer, or similar, looking to take up more responsibility managing an entire enterprise network within a leading logistics solution company, looking to … and support team, managing network monitoring and management, delivering a variety of projects, reviewing the whole network alongside the network manager and continuous technical development. The ideal 3rd Line IT Support would have come from a networking background or similar at 3rd Line Level, with experience in service desk management … monitoring and management Working alongside the Network Manager controlling the whole enterprise network Overall reviewing of network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience or exposure in network management Ability to work independently and at pace Keywords : Network Engineer, 3rd Line More ❯

Technical Support Manager (3rd Line) We are looking for an experienced 3rd Line Technician working as a point of escalation for the IT division of this tech company. The role will involve project work and this position will involve remote support (working from home), regional office visits and client site … visits. KEY RESPONSIBILITIES 3rd Line IT support: Carry out routine, add-hoc and project related administration tasks to maintain the systems. Maintain, administer, and support all IT infrastructure within the business and act as escalation point for support. Technical 3rd line support for customers on supplied solutions and … internally and for customers. Stay current with system information, ensure all changes and updates are documented for future reference. Keep up to date on most recent technology. Liaisons with 3rd Parties and Stakeholders. Essential Experience Solid experience with Windows (Desktop and Server), Linux and MAC operating systems and an understanding of all Microsoft Office products. Some experience in cloud More ❯

Network Engineer (3rd Line Support) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career up to … variety of projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rd Line Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rd Line Support, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference : 21179 If you More ❯

Network Engineer (3rd Line Support) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career up to … variety of projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rd Line Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rd Line Support, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference : 21179 If you More ❯

Network Engineer (3rd Line Support) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career up to … variety of projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rd Line Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rd Line Support, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference : 21179 If you More ❯

Are you an experienced 2nd or 3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd line support individual. With varied support work, mentoring opportunities to 1st/2nd line & flexible hybrid office & home working practices - this is a fantastic role to grow your career. Salary : £35K - £40K Basic + Benefits package Location : Buckinghamshire. Good commutes include: Reading … hybrid 2 office days & 3 from home (with V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st More ❯

Are you an experienced 2nd or 3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd line support individual. With varied support work, mentoring opportunities to 1st/2nd line & flexible hybrid office & home working practices - this is a fantastic role to grow your career. Salary : £35K - £40K Basic + Benefits package Location : Buckinghamshire. Good commutes include: Reading … hybrid 2 office days & 3 from home (with V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st More ❯

Technical Support Manager (3rd Line) We are looking for an experienced 3rd Line Technician working as a point of escalation for the IT division of this tech company. The role will involve project work and this position will involve remote support (working from home), regional office visits and client site … visits. KEY RESPONSIBILITIES 3rd Line IT support: Carry out routine, add-hoc and project related administration tasks to maintain the systems. Maintain, administer, and support all IT infrastructure within the business and act as escalation point for support. Technical 3rd line support for customers on supplied solutions and … internally and for customers. Stay current with system information, ensure all changes and updates are documented for future reference. Keep up to date on most recent technology. Liaisons with 3rd Parties and Stakeholders. Essential Experience Solid experience with Windows (Desktop and Server), Linux and MAC operating systems and an understanding of all Microsoft Office products. Some experience in cloud More ❯

Join Our Client as a 3rd Line Engineer in Milton Keynes! Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: 3rd Line Technical Support … They are looking for a dynamic individual to join the team and help them maintain their high standards of service in their own Internal IT function. Key Responsibilities: Provide 3rd Line Technical Support, act as an escalation point for 1st and 2nd Line Teams Assist with the implementation and maintenance of IT systems. … of issues. Act as a key member of the team in planning, delivering, and leading on IT Projects. What We're Looking For: Proven experience in a 2nd/3rd line support role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency More ❯

3rd Line Support Engineer Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive 3rd Line Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in … the education sector. What youll do: Provide 2nd & 3rd line support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What More ❯

3rd Line Support EngineerPrinces Risborough (Hybrid)£35,000 - £40,000 We’re looking for a skilled and proactive 3rd Line Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in … the education sector. What you’ll do: Provide 2nd & 3rd line support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed More ❯

3rd Line Infrastructure Engineer Salisbury – Hybrid working (mix of office, home, and client site) £32,000 – £40,000 DOE Driving licence required – client site visits involved Are you an experienced 3rd Line Engineer with a solid MSP background? Do you enjoy tackling a mix of infrastructure and networking challenges? Looking for a role that … ownership of escalated issues, support and guide more junior engineers, and lead on technical projects for a range of SME clients. What you will be doing: Providing 3rd line support and infrastructure troubleshooting Leading smaller client projects and rearchitecting customer networks Acting as an escalation point for complex issues Installing, configuring, and supporting … troubleshooting Comfortable working across a broad IT estate (hardware, software, cloud, networking) Experience delivering infrastructure projects and identifying opportunities for improvement You will need: Experience in a 2nd/3rd line role within an MSP environment Strong communication skills and client-facing confidence A methodical and calm approach under pressure Full UK driving licence and access to More ❯

Role: 3rd Line Technical Support ( Hybrid ) - 2 days onsite Location: Princes Risborough Salary: £35,000 - £40,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Our client is looking for an enthusiastic and self-motivated and experienced 3rd line technical … support consultant to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as … the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the first and second-line support. Key Responsibilities include: Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running More ❯

Profectus has a brand new opportunity for a well-established company who are growing their existing support team in Witney. The position 3rd Line Support/Support Engineer is required for supporting their growing internal team. The position is based in their Witney office within their IT team supporting internal and … external clients. Duties and Responsibilities 3rd line support to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/2nd line More ❯

The Job: Were delighted to be assisting our client with their need for a Senior IT Systems Engineer/Helpdesk 2 nd/3 rd Line Support to join their growing IT team. About the Role: On behalf of our client we are seeking a highly skilled Senior Engineer/2 nd/3 rd Line Helpdesk Support to support and maintain the existing managed IT support client base, while acting as the technical escalation point for the Service Desk team. This is a varied and hands-on role with responsibility for their service desk, escalations, and involvement in technical leadership across the business. This role will be … IT support, particularly within Azure and Microsoft 365 environments. Experience in an MSP environment is highly desirable. Previous experience in a Senior Engineer/2 nd/3rd Line Support helpdesk role Strong technical knowledge of Azure , Microsoft 365 , and Windows Server OS Experience with Active Directory , DNS , Remote Desktop Services , and network More ❯

IT Support Engineer (1st to 3rd line) London based The candidate will provide these services to the end customer: End-user device support (Windows/Mac desktops/laptops) Printer and peripheral troubleshooting Network patching and basic networking fixes Software installation and basic troubleshooting New user setup, movers and leaver offboarding Asset Management … Ticket triage and escalation 1st and 2nd line support Candidates will need to have: Strong field experience Familiarity with ticketing systems (Halo PSA, Autotask, Service Now etc). Familiarity with RMM tools like (Datto RMM, Ninja RMM etc) Has strong communication skills Work well under pressure For more information please apply asap Gigabit Group acts as More ❯

deep technical expertise in VMware Cloud Foundation (VCF), VMware NSX, and Veeam Backup & Replication to join our dynamic Managed Services team. You’ll be responsible for delivering exceptional support and service to our enterprise clients, ensuring high availability, performance, and reliability across hybrid cloud infrastructures. This role is ideal for a self-driven professional who thrives in both … independent and collaborative environments and is comfortable engaging directly with customers. You’ll be part of a growing team dedicated to providing proactive support and continuous improvement across our managed service offerings. Key Responsibilities Deliver operational support and administration of VMware Cloud Foundation (VCF) stacks, ensuring availability, performance, and security. Configure, manage, and troubleshoot VMware NSX … and providing updates on ongoing service delivery and improvements. Collaborate closely with consultants, service managers, and other technical teams to deliver seamless support. Participate in out-of-hours support rotation, as required. Professional Competencies Strong customer-facing communication and interpersonal skills, both written and verbal. Effective time management and organisational skills – able to manage multiple priorities and meet More ❯