1 to 25 of 29 Permanent Autotask Jobs in England

Stand Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles More ❯

and management (RMM) tools Able to manage multiple tickets/issues concurrently while maintaining quality of service Strong written and verbal communication skills Bonus: familiarity with ticketing platforms like AutoTask, Salesforce, or similar Opportunities to gain certifications, progression, regular team events, and a supportive, fun culture Please apply for immediate consideration, strong MSP experience crucial. Client wants to interview More ❯

mindset Excellent communication and organisational abilities Confident being an escalation point in the team Desirable: Available to interview W/C 28th July & Immediate start Microsoft certifications Experience using Autotask ticketing system More ❯

mindset Excellent communication and organisational abilities Confident being an escalation point in the team Desirable: Available to interview W/C 28th July & Immediate start Microsoft certifications Experience using Autotask ticketing system More ❯

to-understand manner, to various-sized organisations. Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft Certifications. Exposure to ITIL or other ITSM framework IND/LET More ❯

to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

and business applications Advanced experience in clean workstation installations (tidy cable management for end-user devices, such as computers, monitors, printers, etc) Good understanding of network Desirable Familiarity with Autotask PSA, RMM Basic understanding and troubleshooting of network infrastructure Knowledge of ESET Anti-Malware solutions Macintosh support Knowledge of VMWare and Hyper V Windows Server WDS MDT SCCM deployment More ❯

deployments etc.) (Desirable) Connectivity and configuration thereof, including routers, firewalls, switches VoIP Telephony knowledge desirable Knowledge of other common software applications Knowledge of helpdesk ticketing systems advantageous such as AutoTask Knowledge of RMM systems advantageous such as Datto, TeamViewer Take full responsibility for all A8 customers, providing first-class service support, engage regularly with every customer on a rolling More ❯

able to troubleshoot and resolve issues, technical or outside IT Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The More ❯

able to troubleshoot and resolve issues, technical or outside IT Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The More ❯

where necessary while keeping users informed. Remote Support: Provide initial response to user queries via phone, email, or system alerts. Log and categorise tickets in the Fluidity ticketing system (Autotask). Assign tickets to the correct queue and ensure timely follow-ups. Level 2 Troubleshooting: Resolve technical issues and update tickets with accurate time records. Escalate complex issues to More ❯

where necessary while keeping users informed. Remote Support: Provide initial response to user queries via phone, email, or system alerts. Log and categorise tickets in the Fluidity ticketing system (Autotask). Assign tickets to the correct queue and ensure timely follow-ups. Level 2 Troubleshooting: Resolve technical issues and update tickets with accurate time records. Escalate complex issues to More ❯

where necessary while keeping users informed. Remote Support: Provide initial response to user queries via phone, email, or system alerts. Log and categorise tickets in the Fluidity ticketing system (Autotask). Assign tickets to the correct queue and ensure timely follow-ups. Level 2 Troubleshooting: Resolve technical issues and update tickets with accurate time records. Escalate complex issues to More ❯

where necessary while keeping users informed. Remote Support: Provide initial response to user queries via phone, email, or system alerts. Log and categorise tickets in the Fluidity ticketing system (Autotask). Assign tickets to the correct queue and ensure timely follow-ups. Level 2 Troubleshooting: Resolve technical issues and update tickets with accurate time records. Escalate complex issues to More ❯

Adept at balancing strategic initiatives with operational day-to-day management. Preferred Experience & Skills ITIL v4, PMP, or Prince2 Certification Familiarity with PSA/RMM tools such as ConnectWise, Autotask, etc. Experience across Microsoft tech stack (Azure, M365, Intune) Strong documentation, reporting, and communication skills Comfortable engaging at C-level internally and externally If you are interested in the More ❯

Adept at balancing strategic initiatives with operational day-to-day management. Preferred Experience & Skills ITIL v4, PMP, or Prince2 Certification Familiarity with PSA/RMM tools such as ConnectWise, Autotask, etc. Experience across Microsoft tech stack (Azure, M365, Intune) Strong documentation, reporting, and communication skills Comfortable engaging at C-level internally and externally If you are interested in the More ❯

Strong networking and firewall understanding (e.g. Cisco, Fortinet, Ubiquiti) Confident presenting to stakeholders and creating detailed technical documentation Desirable: PowerShell scripting for automation tasks Familiarity with MSP tools (e.g. Autotask, IT Glue) Awareness of compliance standards such as ISO 27001, Cyber Essentials, or GDPR If you're interested or know someone who might be send your most updated CV More ❯

movers and leaver offboarding Asset Management Ticket triage and escalation 1st and 2nd line support Candidates will need to have: Strong field experience Familiarity with ticketing systems (Halo PSA, Autotask, Service Now etc). Familiarity with RMM tools like (Datto RMM, Ninja RMM etc) Has strong communication skills Work well under pressure For more information please apply asap Gigabit More ❯

will need to have: Level 3 Apprenticeship/or other certifications MS/AZ 900 certifications ideally At least 1+ years field experience Familiarity with ticketing systems (Halo PSA, Autotask, Service Now etc). Familiarity with RMM tools like (Datto RMM, Ninja RMM etc) Has strong communication skills Work well under pressure Successful applicant will enjoy: A fantastic culture More ❯

2nd Line Support Analyst | Poole | Competitive DOE As a 2nd Line Support Analyst within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both More ❯

Experience in IT management within an MSP or multi-client environment Proven leadership skills, including mentoring, coaching and performance management Proficiency with PSA/ITSM tools (eg. ServiceNow, ConnectWise, Autotask) Ideally have core technical skills and knowledge with macOS and ios troubleshooting, windows, mobile device management (Addigy, Jamf), SaaS platforms, data backup and recovery Project management skills Excellent communication More ❯

Experience in IT management within an MSP or multi-client environment Proven leadership skills, including mentoring, coaching and performance management Proficiency with PSA/ITSM tools (eg. ServiceNow, ConnectWise, Autotask) Ideally have core technical skills and knowledge with macOS and ios troubleshooting, windows, mobile device management (Addigy, Jamf), SaaS platforms, data backup and recovery Project management skills Excellent communication More ❯

ConnectWise Sell, Coupa, etc.). Preferred Experience launching Procurement as a Service or similar resale channels. Proven ability to integrate procurement workflows with PSA/RMM tools (e.g., ConnectWise, Autotask). Experience with NetSuite Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation More ❯

certifications: Security+, SC-200, CEH, ISO 27001 Lead Implementer, or PCIP Penetration testing or red teaming exposure SIEM/SOAR platform experience, particularly Microsoft Sentinel MSP toolset familiarity, including Autotask, IT Glue, or Rewst Career Development Opportunities. This role offers clear advancement potential within our expanding cybersecurity practice. Leadership progression with project and team management responsibilities Direct contribution to More ❯

Certifications: Security+, SC-200, CEH, ISO 27001 Lead Implementer, PCIP Penetration testing or red teaming exposure Experience with SIEM/SOAR platforms (e.g., Microsoft Sentinel) Familiarity with MSP toolsets (Autotask, IT Glue, Rewst) or automation experience Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills More ❯