DMS BusinessSupportAnalyst £40,000 - £50,000 + Benefits Westbury, BA13 Permanent, Full Time Overview We're working with a leading commercial vehicle dealership group that's looking for a DMS BusinessSupportAnalyst to take ownership of its Dealer Management Systems and wider business applications. You'll ensure smooth day-to … promptly. Own major incidents and communicate effectively with all stakeholders. Manage and maintain third-party interfaces within the DMS environment. Update and oversee Franchise Data modules across multiple brands. Support IT change projects through accurate documentation and communication. Build strong relationships with Keyloop to enhance system performance and efficiency. Collaborate with manufacturers on business system integrations and provide … end-user training. Assist with system projects such as new dealership setups, software rollouts, and platform upgrades. Evaluate new tools or enhancements that could improve business performance. About You Experience supporting Dealer Management Systems (DMS) in an automotive setting. Practical knowledge of Keyloop (CDK Global) products is essential. Strong understanding of dealership workflows and data flows between departments. Analytical More ❯
Devonshire Hayes have partnered with a fantastic organisation to help them secure an Application/BusinessSupportAnalyst to join their team. You will be tasked with the following, Knowledge of system design, development, implementation, and user support principles and practices. Knowledge of reporting platforms and database management Knowledge of database platforms (Microsoft SQL, MySQL) Understanding … of Webservices - HTML, FTP etc. Understanding of Data services - XML, SOAP, JSON, REST etc Ability to understand Business users needs and translate into technical solutions. Comfortable communicating with users to draw out needs and requirements It would be advantageous if you have worked with Business Central. You are required to work in the office, ideally 2 or More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring … successful delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk … support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st More ❯
West Midlands, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring … successful delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk … support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st More ❯
