Job Benefits: Outside IR35 BusinessAnalyst - Microsoft Dynamics 365 CRM (Cloud) We're supporting an organisation undergoing a major CRM transformation, scaling up the implementation of Microsoft Dynamics 365 as part of a strategic programme. Key Responsibilities: Support the deployment of Microsoft Dynamics 365 CRM across multiple business functions Gather and translate business requirements into clear technical and functional documentation Partner with delivery teams and third-party vendors to ensure effective CRM configuration and data integration Facilitate workshops and engage users and stakeholders throughout the project lifecycle Map current and future-state business processes, identifying data and system dependencies Contribute … to planning, testing, and realisation of business benefits Work collaboratively with project managers, developers, and cross-functional teams Required Experience: Demonstrable experience as a BusinessAnalyst on Microsoft Dynamics 365 CRM implementations (preferably cloud-based) Experience working within regulated or structured environments such as housing or similar sectors Strong stakeholder management skills More ❯
A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Managementbusiness of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision … part of a dedicated team that's investing in your future by shaping tomorrow today. What you will do We are seeking a highly analytical and technically savvy BusinessAnalyst to join our Sales and Servicing Technology team. You will be embedded within a dynamic group focused on building innovative sales and marketing tools used by … as our product delivery team, you will play a pivotal role in designing solutions for our stakeholders. What you can expect Will act as subject matter expert in CRM, BI Reporting and other Sales & Marketing tools and business process; providing support and guidance to users in the business. Validate solutions through user acceptance testing (UAT) to More ❯
BusinessAnalyst with Oracle CRM Systems ?" Milton Keynes Our Client is keen to recruit a seasoned BusinessAnalyst with 5 to 8 years proven track record of working on projects with an understanding of the full project life-cycle. Must be able to demonstrate excellent business analysis skills … coupled with excellent techniques and ideally with some methodology. The Client would like to you have at least 3 to 5 years experience of working with a CRM system - ideally with Oracle CRM ?" although they will consider others. Should be confident with the ability to work well the stakeholders and to guide and lead them to … successful end results. The following are some of the key points about this role: Must be able to analyse the structure of the business (integration between Marketing, Finance & Education) Identify how the business use technology and what their goals are in line with identified requirements. As-Is/To-Be process mapping Identify problems within the More ❯
Our client, a leading global investment manager, are growing their European operation. As a result, they are looking for a deeply experienced, highly analytical and tech savvy businessanalyst to join their sales and servicing technology team. You will be working alongside a dynamic group, who are focussed on building innovative sales and marketing tools, and … will play a pivotal role in designing new solutions for business stakeholders. To be successful in this role it is essential that you have worked in the investment management industry, particularly within sales distribution, client service and marketing. You should also have worked previously with Salesforce specifically. Key responsibilities include: Acting as the SME in CRM, BI Reporting and other Sales and Marketing tools and business processes. Working closely with internal stakeholders to gather user requirements, and identify areas for improvement and innovation, whilst understanding the impact to current Salesforce platform. Validating solutions through UAT – prepare test plans, develop scripts and conduct testing. Supporting production issues. Analysing data to help identify patterns More ❯
Our client, a leading global investment manager, are growing their European operation. As a result, they are looking for a deeply experienced, highly analytical and tech savvy businessanalyst to join their sales and servicing technology team. You will be working alongside a dynamic group, who are focussed on building innovative sales and marketing tools, and … will play a pivotal role in designing new solutions for business stakeholders. To be successful in this role it is essential that you have worked in the investment management industry, particularly within sales distribution, client service and marketing. You should also have worked previously with Salesforce specifically. Key responsibilities include: Acting as the SME in CRM, BI Reporting and other Sales and Marketing tools and business processes. Working closely with internal stakeholders to gather user requirements, and identify areas for improvement and innovation, whilst understanding the impact to current Salesforce platform. Validating solutions through UAT – prepare test plans, develop scripts and conduct testing. Supporting production issues. Analysing data to help identify patterns More ❯