1 to 25 of 49 Permanent CRM Manager Jobs in England

Job Title: Junior Project Manager — CRM Campaigns Location: Surrey area Hybrid working Rate: £170 p/day Inside IR35 About Us: We are a fast-paced, innovative tech leader, dedicated to delivering outstanding customer experiences through targeted, data-driven CRM initiatives and strategic digital projects. Role Overview: We are looking for an enthusiastic Junior Project Manager to support and coordinate CRM campaign projects and related initiatives. This role is ideal for someone early in their career who combines strong organizational skills with a passion for digital customer engagement and stakeholder management. You’ll work closely with multiple teams and external partners to ensure campaigns and CRM projects are delivered effectively, on time … and within budget. Key Responsibilities: Manage the end-to-end delivery of CRM campaigns and related digital projects, ensuring adherence to timelines and budgets. Review and coordinate projects (partner-led or in-house) and engage relevant internal business stakeholders throughout. Proactively monitor campaign and project progress, identifying and mitigating risks and dependencies before they impact delivery. Support quarterly business More ❯

awarding bodies to deliver intuitive,secure,and reliable e-marking solutions. Visit our website to find out more: Role Overview We're looking for a strategic and hands-on CRM leader to own and optimise our use of the HubSpot CRM, driving improvements across the full customer lifecycle-from lead generation through to retention and upsell. Reporting into … the Head of Marketing, you'll work closely with Digital Marketing, Product Marketing, and Sales teams to create intelligent workflows, automate campaign delivery, and ensure seamless CRM integration across our go-to-market engine. This role requires both technical aptitude and strong communication skills-you'll design and manage complex CRM workflows, then translate performance and recommendations into … clear actions for stakeholders across the business. This role operates Globally for the Assessment business. Responsibilities Key Responsibilities 1. CRM Ownership & Strategy Own and manage the HubSpot CRM system across RM Assessment, ensuring data integrity, segmentation accuracy and platform optimisation. Develop and maintain lead scoring models and lifecycle stage definitions to enhance targeting and nurture journeys. Identify and More ❯

CRM Project Manager A global marketing consultancy is currently recruiting a CRM Project Manager who has 5 years of commercial experience handling multiple project campaigns working alongside cross-functional development teams that utilise CRM platforms such as Marketo, Adobe, or Adobe Campaign. Our client is looking to pay a basic salary up to … DOE) + quarterly bonus to be based in London 3 x PW.In this role you’ll be working on marketing automation implementations and complex CRM journeys. You will be responsible for overseeing the end-to-end delivery of projects, ensuring timely and successful execution while maintaining high-quality standards and client satisfaction reporting into the C-Suite members of … ideal candidate will have a strong background in Mar-Tech project management within a marketing/agency environment specifically working with Smartsheet, Microsoft Project, Adobe or Marketo (however other CRM experience would be accepted). Core responsibilities: Lead the implementation and management of CRM projects, ensuring successful delivery within scope, budget, and timeline Collaborate with cross-functional teams More ❯

About Prospero Group At Prospero Group, we're passionate about building technology-driven solutions to empower our people and our clients. As we embark on a major CRM transformation programme, we are looking for an experienced Project Manager to drive the successful delivery of our new Salesforce and Bullhorn systems across the organisation. This is a pivotal … role for a senior operator with the technical expertise and leadership skills to deliver change at scale. The Opportunity As the Project Manager for CRM Transformation, you will take ownership of Prospero's end-to-end delivery of our new CRM and system capabilities. Acting as the key interface between the business and technical delivery teams … you will manage all aspects of the programme from scoping and planning through to testing, go-live and change adoption. This role requires someone with a deep understanding of CRM platforms (Salesforce and Bullhorn), excellent stakeholder management skills, and the ability to operate strategically and tactically in a fast-paced environment. Key Responsibilities Lead CRM Transformation Projects Own More ❯

Dynamics 365 CRM Product Manager Office Location: Basingstoke - Hybrid Working Salary: £70,000 We are seeking a capable and business-savvy Dynamics 365 CRM Product Manager to lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding hands … on configuration, role management, plugin oversight, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement through well-informed design and feature decisions. Key Responsibilities: Product Ownership Serve as the primary owner of the Dynamics 365 CRM product roadmap … understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end changes within Dynamics 365 using no-code/low-code tools (e.g. More ❯

Dynamics 365 CRM Product Manager Office Location: Hemel Hempstead - Hybrid Working Salary: £70,000 We are seeking a capable and business-savvy Dynamics 365 CRM Product Manager to lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding … hands-on configuration, role management, plugin oversight, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement through well-informed design and feature decisions. Key Responsibilities: Product Ownership Serve as the primary owner of the Dynamics 365 CRM product … understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end changes within Dynamics 365 using no-code/low-code tools (e.g. More ❯

We are looking for a data driven CRM and Martech expert to take ownership of a our customer data platform. As part of our dynamic Direct to Consumer marketing team, you will help us drive customer growth, boost engagement, and improve marketing performance across all channels. About the Role: As our CRM Data and Martech Manager … Experience with Bloomreach is a plus, but we also welcome applications from candidates with experience in similar CDPs or CRMs (e.g. Salesforce, Adobe, etc.). Key Responsibilities: Lead on CRM segmentation, campaign targeting, and automation workflows across the customer lifecycle. Act as a super user and owner of the Bloomreach platform, building strong relationships with the vendor and internal … teams. Develop, execute and track multi channel CRM campaigns, driving automation and reducing manual effort. Produce performance reports and uncover insights to improve marketing effectiveness. Champion data quality, accuracy, and compliance with regulatory requirements (e.g. GDPR, Consumer Duty). Work with marketing teams to understand campaign objectives and translate them into smart data led strategies. Create a roadmap to More ❯

CRM Platform Manager - DealCloud/SalesforceLondon/HybridCirca £85,000 + Bonus + Excellent Benefits CRM, DealCloud, Salesforce, Configuration, Platform Management A prestigious investment banking firm is looking for a CRM Platform Manager with deep configuration expertise in DealCloud or Salesforce. Sitting within a high-performing applications team, you'll own the day … to-day management and evolution of the DealCloud CRM platform—driving configuration, integration, and continuous improvement across the business. This is a hands-on, configuration-heavy role ideal for someone who thrives on aligning systems with business strategy in a fast-paced, data-rich environment. Key Responsibilities: Take ownership of the DealCloud CRM platform, managing configuration, user roles … solutions. Deliver an effective change and release management process to support ongoing platform evolution. Provide training, documentation, and first-line support to ensure high user adoption. Stay ahead of CRM trends to advise on feature enhancements and new capabilities. Key Requirements: Solid CRM platform experience—DealCloud preferred, Salesforce a close second. Strong background in configuration, data structures, and More ❯

CRM Platform Manager - DealCloud/Salesforce City/Hybrid Circa £85,000 + Bonus + Excellent Benefits CRM, DealCloud, Salesforce, Configuration, Platform Management A prestigious investment banking firm is looking for a CRM Platform Manager with deep configuration expertise in DealCloud or Salesforce. Sitting within a high-performing applications team, you'll own … the day-to-day management and evolution of the DealCloud CRM platform-driving configuration, integration, and continuous improvement across the business. This is a hands-on, configuration-heavy role ideal for someone who thrives on aligning systems with business strategy in a fast-paced, data-rich environment. Key Responsibilities: Take ownership of the DealCloud CRM platform, managing configuration … solutions. Deliver an effective change and release management process to support ongoing platform evolution. Provide training, documentation, and first-line support to ensure high user adoption. Stay ahead of CRM trends to advise on feature enhancements and new capabilities. Key Requirements: Solid CRM platform experience-DealCloud preferred, Salesforce a close second. Strong background in configuration, data structures, and More ❯

CRM, DealCloud, Salesforce, Configuration, Platform Management A prestigious investment banking firm is looking for a CRM Platform Manager with deep configuration expertise in DealCloud or Salesforce. Sitting within a high-performing applications team, you'll own the day-to-day management and evolution of the DealCloud CRM platformdriving configuration, integration, and continuous improvement across the … on, configuration-heavy role ideal for someone who thrives on aligning systems with business strategy in a fast-paced, data-rich environment. Key Responsibilities: Take ownership of the DealCloud CRM platform, managing configuration, user roles, workflows, and customisations. Optimise platform performance by maintaining system integrations and monitoring reliability. Lead data migration from legacy systemsensuring high standards of accuracy, integrity … solutions. Deliver an effective change and release management process to support ongoing platform evolution. Provide training, documentation, and first-line support to ensure high user adoption. Stay ahead of CRM trends to advise on feature enhancements and new capabilities. Key Requirements: Solid CRM platform experienceDealCloud preferred, Salesforce a close second. Strong background in configuration, data structures, and system More ❯

Employment type Full-time Job function Job function Other Industries Hospitality Referrals increase your chances of interviewing at Soho House & Co by 2x Get notified about new Customer Relationship Management Manager jobs in London, England, United Kingdom . Director Customer Relationship Management London, England, United Kingdom 2 weeks ago London, England, United Kingdom 3 weeks ago TikTok LIVE … Global Customer Service Operations Manager London, England, United Kingdom 3 weeks ago City Of London, England, United Kingdom £60,000 - £60,000 1 week ago Senior Operational Client Relationship Manager (OCRM) & Project Manager - Director London, England, United Kingdom 1 day ago Romford, England, United Kingdom 3 weeks ago London, England, United Kingdom 3 weeks … ago Customer Success & Operations Manager at Insurtech Insights London, England, United Kingdom 4 months ago Join Our Location Manager Community - London & South West Stores Greater London, England, United Kingdom 1 year ago Customer Success & Operations Manager at Insurtech Insights London, England, United Kingdom 8 months ago London, England, United Kingdom 16 hours ago We More ❯

We have invested over £12m in technology during the pandemic to future-proof our infrastructure and strengthen our thought leadership. The Role We are seeking a strategic, customer-centric CRM Manager with proven experience to join our dynamic team. The key focus is to increase frequency and lifetime value by leveraging customer insights and trends to deliver … relevant personalization, collaborating with Paid Marketing to maximize impact across all touchpoints. The CRM Manager will develop and implement our email, SMS, and app retention strategies across multiple sites, managing one direct report (CRM Coordinator). Reporting to the Global Retention Lead, this role requires strategic leadership, strong CRM expertise, and a passion for data … driven insights. Develop customer-focused initiatives to drive retention goals while managing operational campaign delivery Utilize CRM analytics platforms to monitor campaign performance, track KPIs, and present insights to stakeholders Create targeted segmentation strategies and personalized experiences based on customer data Lead the strategic use of our Customer Engagement Platform (Braze) to optimize campaigns and customer journeys Plan email More ❯

Dynamics 365 CRM Manager Location : Shaw House, 27 West Way, Oxford, OX2 0QH Salary: £47,000 (depending on experience) Hours: 35 Contract Type: Permanent We are RABI the farmers charity. RABI support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental … whilst our wrap-around support services continue to evolve, reaching more people before crisis hits. Together, were on a journey to help shape a future our farmers deserve. Dynamics CRM RABI is on an exciting journey of digital transformation, with the implementation of Microsoft Dynamics 365 at the heart of our strategy, with the aim of enhancing the delivery … of our services to the farming community, alongside supporter engagement and operational efficiency. This transition from legacy systems to a modern CRM platform represents a significant step forward in how we connect with and support our community. Weve already laid strong foundations by migrating data, configuring core functionalities, and aligning the system with our fundraising, volunteering, and communications needs. More ❯

a leaderwith strong program management skillswho can coordinate acrossthe organization to deliver complex, and highly dependent. The ideal candidate is a seasoned platform engineering leader with extensive experience in CRM , CPQ, and integration toERP systems, excellenttechnical and leadership skills, and a provenabilityto deliver both long term, strategicinitiativesand ongoing, continuous improvement activities. Position Overview Bentley is on a transformational journey … functional projects and programs, proactively adjusting priorities as needed. Apply technical skills to orchestrate solutions, including planning and executing devised solutions. Key Qualifications: Proven experience as a Engineering Manager or similar role, with a strong focus on sales and ERP-based applications. Extensive experience with Salesforce , CPQ,andintegration toWorkday Financials, including implementation,development,configuration, and integration. Strong program More ❯

Job Description We're looking for an experienced Dynamics 365 CRM Manager to lead the ongoing development, optimisation, and integration of Microsoft Dynamics 365 CE. This is a key role driving a major digital transformation to enhance engagement, data quality, and operational efficiency. You'll work closely with stakeholders to ensure the CRM empowers teams to … systems and platforms Oversee data models, segmentation, and reporting dashboards Provide actionable insights to support strategic planning Deliver training, create user guides, and promote best practice Act as the CRM champion, driving adoption and continuous improvement Skills and Qualifications Proven experience managing and developing Microsoft Dynamics 365 CE Strong understanding of CRM architecture, data structures, and integrations Experience More ❯

We are seeking a CRM Product Manager to lead the strategy, integration, and ongoing optimisation of our CRM platforms, primarily across Salesforce Marketing Cloud and Sales Cloud. This role is a key addition to the Digital team, focused on designing and delivering seamless lifecycle journeys across acquisition, engagement, and rebooking touchpoints. The CRM Product Manager will be responsible for shaping our CRM capability roadmap, managing the product backlog, and collaborating with stakeholders across Digital, Commercial, CRM, and Technology. This role requires a blend of product thinking, platform knowledge, and a data-led approach to driving customer value Key Responsibilities: Define, prioritise and manage the CRM product roadmap across Salesforce Sales … Cloud, Marketing Cloud, and loyalty integration touchpoints. Gather requirements from internal stakeholders across Commercial, CRM, and Digital teams to shape prioritised backlog. Work closely with Marketing and Loyalty teams to deliver customer segmentation, lifecycle journeys, and campaign enablement tools. Act as product lead for CRM capability enhancements, overseeing platform integration work with Salesforce engineering partners. Monitor CRM More ❯

Social network you want to login/join with: Are you a data-driven, technically brilliant, and strategically minded CRM & Retention expert obsessed with maximising customer lifetime value? Do you thrive in a fast-paced, direct-to-consumer environment where your contributions have a significant impact? If so, we want to hear from you! About the Role: As our … CRM & Retention Manager, you will be the driving force behind building and nurturing lasting relationships with our customers. You will own the CRM strategy, leveraging data insights to personalise customer experiences, optimise retention initiatives, and maximise customer lifetime value. This role offers significant opportunities for growth and development. Tasks CRM Strategy & Execution: Develop and implement … a comprehensive CRM strategy to drive customer acquisition, retention, and loyalty. Data Analysis & Insights: Leverage data analytics to understand customer behaviour, identify opportunities for improvement, and personalise customer communications. Segmentation & Personalisation: Create highly targeted customer segments and personalise messaging across all touchpoints (email, SMS, etc.) to enhance engagement and drive conversions. Email Marketing & Automation: Manage and optimise email marketing More ❯

Senior CRM & CX Manager, Global CIX (Mat Cover) Ref #: W162740 Department: Data Analytics City: London State/Province: London Location: United Kingdom Company Description Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than … a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview Job Title Senior CRM & CX Manager, Global CIX (Maternity Cover) Location London What began more than 50 years ago with a collection of ties has grown into an entire world, redefining … experiences at scale. This team manages all aspects of market research, customer segmentation, first party data build up and consumer activation (Acquisition and Retention) along the consumer journey (Media, CRM, Clienteling), for all brands and channels across our global organization. As part of the Global CIX organization, we are seeking an experienced, passionate and highly organised individual to join More ❯

Product Manager CRM/Customer Relationship Management/Product Management/Customer/Marketing/Sales/Data/AI/Based in West Midlands/£60,000 75,000 + bonus. One of our leading clients is looking to recruit a Product Manager with expertise in CRM. Permanent role Location West Midlands/Birmingham … will collaborate closely with marketing, sales, customer success, engineering, and data teams to build and optimise customer journeys across multiple channels and building platforms. Responsibilities: Define and execute the CRM product roadmap aligned with business goals and customer needs. Own end-to-end delivery of CRM features and enhancements from ideation to release. Drive personalisation, automation, and segmentation … strategies using CRM tools and platforms. Work with data and analytics to define KPIs, measure campaign and product impact, and continuously optimise the CRM strategy. Identify opportunities to integrate CRM with other systems (e.g., CDPs, marketing automation tools, customer service platforms). Gather requirements from stakeholders, write user stories, and prioritise work in the product backlog. Stay More ❯

Product Manager – CRM/Customer Relationship Management/Product Management/Customer/Marketing/Sales/Data/AI/Based in West Midlands/£60,000 – 75,000 bonus. One of our leading clients is looking to recruit a Product Manager with expertise in CRM. Permanent role Location – West Midlands/Birmingham/… will collaborate closely with marketing, sales, customer success, engineering, and data teams to build and optimise customer journeys across multiple channels and building platforms. Responsibilities: Define and execute the CRM product roadmap aligned with business goals and customer needs. Own end-to-end delivery of CRM features and enhancements from ideation to release. Drive personalisation, automation, and segmentation … strategies using CRM tools and platforms. Work with data and analytics to define KPIs, measure campaign and product impact, and continuously optimise the CRM strategy. Identify opportunities to integrate CRM with other systems (e.g., CDPs, marketing automation tools, customer service platforms). Gather requirements from stakeholders, write user stories, and prioritise work in the product backlog. Stay More ❯

Product Manager – CRM/Customer Relationship Management/Product Management/Customer/Marketing/Sales/Data/AI/Based in West Midlands/£60,000 – 75,000 + bonus. One of our leading clients is looking to recruit a Product Manager with expertise in CRM. Permanent role Location – West Midlands/Birmingham … will collaborate closely with marketing, sales, customer success, engineering, and data teams to build and optimise customer journeys across multiple channels and building platforms. Responsibilities: Define and execute the CRM product roadmap aligned with business goals and customer needs. Own end-to-end delivery of CRM features and enhancements from ideation to release. Drive personalisation, automation, and segmentation … strategies using CRM tools and platforms. Work with data and analytics to define KPIs, measure campaign and product impact, and continuously optimise the CRM strategy. Identify opportunities to integrate CRM with other systems (e.g., CDPs, marketing automation tools, customer service platforms). Gather requirements from stakeholders, write user stories, and prioritise work in the product backlog. Stay More ❯

Senior CRM Performance Manager Location: Hybrid - 2 days/week in Leicester Salary: Up to £80,000 + 5% bonus The Company A high-growth consumer membership business offering exclusive offers and experiences to key workers across the UK and beyond. With over 4 million active members and 15,000+ brand partnerships across retail, entertainment, and travel … this business is scaling its CRM capabilities to deliver greater personalisation, engagement, and performance across its customer base. The Senior CRM Performance Manager will sit within the Lifecycle CRM team, owning tactical CRM performance delivery and working closely with commercial, trading, and partnerships teams to align on strategic goals. The Role This is a … strategic and hands-on CRM role leading the performance arm of the lifecycle CRM function. You'll represent CRM in daily and weekly trading meetings, feed campaign performance into commercial strategy, and shape tactical execution. With line management responsibilities and close collaboration with stakeholders across trading, commercial, and partnerships, you'll have ownership over CRM-led More ❯

you an experienced digital professional passionate about delivering seamless website experiences and optimising customer journeys? This successful and well-established luxury travel company is looking for a talented Website & CRM Manager to join their dynamic marketing team! About the Role: As the Website & CRM Manager, you will play a key role in managing both … lead website management projects, ensuring functionality, performance, and user experience are always at their best. Additionally, you will collaborate closely with the Head of Marketing to develop and execute CRM strategies aimed at customer retention, prospect acquisition, and conversion. What You'll Be Doing: Website Management: Oversee operational efficiency and website updates in collaboration with our website agency. Manage … the Head of Marketing to analyse and improve the digital customer journey. Run A/B and multivariate tests with our CRO agency to optimise the conversion funnel. Oversee CRM and website agencies to implement customer journey improvements and manage data feeds between systems. Take the lead on eCRM strategy, including management of ESP providers and CRM database More ❯

you an experienced digital professional passionate about delivering seamless website experiences and optimising customer journeys? This successful and well-established luxury travel company is looking for a talented Website & CRM Manager to join their dynamic marketing team! About the Role: As the Website & CRM Manager, you will play a key role in managing both … lead website management projects, ensuring functionality, performance, and user experience are always at their best. Additionally, you will collaborate closely with the Head of Marketing to develop and execute CRM strategies aimed at customer retention, prospect acquisition, and conversion. What You'll Be Doing: Website Management: Oversee operational efficiency and website updates in collaboration with our website agency. Manage … the Head of Marketing to analyse and improve the digital customer journey. Run A/B and multivariate tests with our CRO agency to optimise the conversion funnel. Oversee CRM and website agencies to implement customer journey improvements and manage data feeds between systems. Take the lead on eCRM strategy, including management of ESP providers and CRM database More ❯

Role: CRM Project Manager Location: Hybrid, two day a week in Coventry Salary: Between £30-50k Are you a Project Manager with a background in configuring or developing CRMs or software systems? Do you have the perfect blend of technical, analytical and relationship competencies and good attention to detail to join a team that … researches, selects and implements Customer Relationship Management (CRM) systems for clients across the country. This role is perfect for someone who has a project management background! We are looking for people who have experience in configuring or developing CRMs or software systems. Specifically, for someone who has managed and lead CRM implementation projects, acting as the key client More ❯