1 to 25 of 68 Permanent Case Management Jobs in England

Blake Morgan. This role is critical in supporting the firms core legal technology platforms, ensuring the stability, performance, and continuous improvement of our practice, case, and document management systems. You will play a key role in supporting, maintaining, and enhancing our legal application landscape, including document management, case management, practice management, and associated integrations. Acting as a subject matter expert across core legal platforms, you will provide high-quality second and third line support, investigate complex issues, and work closely with vendors and internal stakeholders to ensure seamless service delivery. This role ...

Full time Salary : £55,000 - £65,000 depending on experience The Implementation Lead is responsible for managing the end to end delivery of the Case Management Solution (CMS) implementation projects. This includes scoping, planning, stakeholder management, and ensuring that workflows, processes, and system configurations are delivered … plans. Support UAT, end user training planning, and go live readiness. Provide post go live support to the client. Skills & Experience Required Proven project management experience within software or SaaS implementation. Strong understanding of legal case management workflows. Ability to translate complex business processes into system workflows. ...

SymphonyAI Financial Services is seeking a Senior Product Manager (AI First) to lead the product vision and roadmap for our Sensa Investigation – the central case management, workflow, and analyst experience layer across our financial crime and compliance portfolio (ie., AML Transaction Monitoring, KYC, Sanctions, Fraud and extending across … investigations and disclosures, and is excited to re‐imagine the end‐to‐end investigation lifecycle using AI and Agentic AI – from alert triage and case creation through investigation, collaboration, decisioning, disclosure/reporting, and post‐case learning. You will own the product strategy for Sensa Investigation, define ...

Proclaim Developer - Manchester Keywords: Proclaim Developer, SQL, Case management developer My client is an established law firm based in Manchester, and is currently recruiting for a mid-level or experienced Proclaim Developer to join their I.T Team which is expanding. This is a fantastic opportunity for a candidate … your career, to move in to a role where you will be given more responsibility and the chance to take ownership of the Proclaim case management system. Working within a small team, you shall be the go to person for all Proclaim matters (with the emphasis on Development ...

insights, and support service improvement through effective communication and advanced use of Microsoft Excel. Main duties of the job Extract, analyse, and present complex management information using tools such as SQL, Microsoft Access, and Excel, tailored to the needs of different audiences and decision-makers. Apply a high level … deliver timely monthly performance reports, including key performance indicators (KPIs), operational performance, clinical governance, and incident trend analysis. Design and build reports using existing case management systems, ensuring data is accurate and accessible. Develop and maintain systems and processes for collecting and analysing outcomes, quality, and safeguarding data ...

Developer who can assist them to further integrate Proclaim into their firm. They really need someone who really has a deep understanding of Proclaim case management software, in particular Eclipse, what can be done with it and a realistic view of what can't be done, the firm … operates to cater for the application As a Proclaim Developer, you'll play a vital role in developing, and enhancing the firm's Proclaim case management system to support business growth and efficiency. You'll work closely with stakeholders across departments, contributing to a range of exciting projects ...

will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required: Development … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm wide packages ...

agents using Copilot Studio Develop solutions across the Microsoft Power Platform (Power Apps, Power Automate, Dataverse) Integrate Copilot agents with enterprise systems (e.g. case management, document stores, CRM-style platforms) Implement prompt design, orchestration, and guardrails appropriate for regulated environments Support secure data access patterns , including role-based … data governance, security, and compliance considerations Comfortable working in discovery-led, agile delivery settings Desirable: Experience integrating with Microsoft 365, Dynamics 365, or case management systems Familiarity with Azure AI services , connectors, or API integrations Experience designing AI solutions with human-in-the-loop controls Exposure ...

experience working with estate agents and mortgage brokers and who understands the residential conveyancing process. You should be comfortable working with a case management system and motivated to work towards targets set by senior management with a focus on increasing conveyancing instructions. The role will involve proactively … firm. You will also be monitoring new instructions, reaching out to referrers if there is a drop in activity, adding new referrers onto the case management system, generating quotes through the relevant system and ensuring compliance paperwork is completed in line with regulatory requirements. Keeping track of potential ...

currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal … Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. ...

environment. Key Responsibilities Technical Support : Provide expert payroll related support across Zellis products, resolving software and data-related issues, and contributing to product improvement. Case Management : Handle Payroll related support cases through to resolution, ensuring timely customer updates and SLA compliance while delivering a positive customer experience. Knowledge … customer support role with demonstrable knowledge of Payroll legislation and best practice Proven experience in customer service or customer support role Proficient with Payroll & case management software as well as the Microsoft suite of products Experience with SLAs, KPIs, and customer satisfaction metrics (e.g., NPS) A positive ...

working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages ...

that make work simpler, smoother, and more human (using ServiceNow HRSD as the engine). Think mapping out end-to-end journeys (onboarding, offboarding, case management), building out future-state designs, and shaping how technology supports every stage of the employee life cycle. This isn't a technical … What you'll bring: Experience in HR process design, stakeholder engagement and transformation delivery A solid understanding of how ServiceNow HRSD enables HR services (case management, life cycle events, onboarding etc.) Familiarity with automation, AI, and collaboration tools across HR functions The ability to translate business needs into ...

cause analysis and complex troubleshooting Business analysis and translating requirements into practical solutions It would be beneficial if you also had knowledge of: Housing Management Systems Case management processes Repairs and asset management systems and workflows We’re looking for someone with: Strong background in business … across SQL, SSIS, APIs, cloud technologies and workflow automation Excellent communication skills with the ability to translate technical detail into business language Proven project management experience A proactive, analytical and improvement-focused mindset Experience managing ICT or ICT Applications teams is not essential, and support will be provided ...

emerging technologies, trends, and industry best practices to support innovation, digital transformation, and enablement.**Requirements:*** Experience with COTS platforms such as ServiceNow (IT Service Management, HR Service Delivery, Sourcing and Procurement Operations, Finance Case Management, Strategic Portfolio Management, Now Assist, App Engine and Workflow Data Fabric ...

role plays a critical part in supporting and optimising the firm’s core legal technology platforms, ensuring stability, performance, and continuous improvement across practice, case, and document management systems. You will provide second and third line support across business-critical legal applications, acting as a subject matter expert … succeed in this role, you will have proven experience supporting enterprise applications within a legal or professional services environment. A strong understanding of Document Management Systems (such as iManage or SharePoint), Practice/Case Management Systems (such as Peppermint, Elite, Aderant or similar), and matter-centric legal ...

Handling Fibre optic cables & Transceivers knowledge Understanding of Data Centre operating procedures Set up network test equipment for RFC 2544 testing Network and Service Management tool set (eg StableNet) Knowledge Cont. Interpret Network infrastructure design from HLD/LLD ALM Test case management Defect Management, Reporting ...

training in a professional environment Understanding of adult learning principles Confidence teaching Microsoft 365, Teams, SharePoint and other modern workplace tools Experience with practice management or case management systems is helpful but not essential Strong communication and presentation skills Ability to create simple online learning content Learning ...

poor, and extremely quality-sensitive. Our Mission The group is an AI productivity platform built for litigators. Litigation teams use the group to analyze case files, answer case-specific questions and draft documents tailored to each dispute. By automating manual workflows across the life cycle of a case, The group helps lawyers find key evidence faster, streamline case management and save 10+ hours per week on common litigation tasks. Company Culture The group is a small, high-ownership team of three co-founders with deep technical and disputes expertise. They’re building a category-defining ...

hunting by using threat intelligence and the MITRE ATT&CK framework to proactively identify suspicious activity in the environment. Ensure data accuracy within the case management system and others. When not actively responding to incidents, other key responsibilities within the role include development of documentation and processes such … Remote Type: This position is a hybrid of office/remote working Skills: Automation system digital security, Client Counseling, Conformance review, Digital Forensics, Incident management, incident investigation and response, Information Assurance, Information Security, Information security behaviour change, Intrusion detection and analysis, Legal and regulatory environment and compliance, Risk Management ...

similar IT Training role Proven leadership/managerial experience Experience working within the Legal sector is highly desirable, with an understanding of case management, financial processes etc Experience providing training on complex systems. Stakeholder Management and Change Management skills Understanding of key training tools and technology … design and deliver training Experience of digital learning platforms and learning management systems Relevant training certifications would be desirable Package: Bonus opportunities 35-hour work week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with ...

captured prior to analysis and development. Lead in the design and support of robust routines for the production and delivery of reliable, accurate, agreed Management Information from key systems (case management, telephony, finance and HR) Assess requirements, design solutions, document models, and deliver ETL solutions using SSIS … SSIS Knowledge of Azure environments/Azure Data Factory is highly desirable Experience in managing and processing large datasets. Knowledge of database management systems and query languages. The ability to work collaboratively with cross-functional teams. Strong problem-solving skills and attention to detail. A degree or equivalent qualification ...

delivery practices, with the ability to support effective collaboration between business and technology teams across discovery, build and implementation phases. Excellent understanding of RAID management and cross-functional dependency management within complex, multi-workstream environments. Proven capability to design, implement and coach Agile delivery practices, including establishing delivery … tools required for successful delivery (e.g. MS Project, Atlassian suite, Power BI or equivalent delivery and MI tooling). Excellent communication, facilitation and stakeholder management skills, with the confidence to operate across senior business, technology and operational audiences. A naturally collaborative delivery style, able to build alignment and consensus ...

exercises at bid level and perform market/sector competitive analysis · Review technology solutions for compliance with federal and corporate standards Estimation & Cost Management · Own and drive competitive top-down estimates using expert judgment, comparative/analogous estimation, parametric estimation, and three-point estimation techniques · Guide teams on estimation … build it. · Ensure solutions are designed with implementation and operational considerations · Collaborate with delivery teams to guarantee effective operational implementation Communication & Stakeholder Management · Develop and deliver presentations and demonstrations to internal and external stakeholders · Communicate complex technical concepts to senior leadership and non-technical audiences · Build trust and credibility ...

Performance, Scalability & Optimization Lead performance tuning, scalability assessments, and system optimization initiatives to ensure robustness, efficiency, and production‐grade stability. Technical Problem Solving & Risk Management Provide expert leadership during project decision points, including risk mitigation, scope refinement, and complex technical problem‐solving. Innovation & Thought Leadership Stay current with Pega … focus on Pega out of which at least 4 years working as Pega LSA. Deep expertise in Pega architecture, center-out architecture, Pega Infinity, case management, integration patterns, and BPM concepts. Proven experience leading large‐scale Pega implementations in complex enterprise environments. Strong knowledge of Object‐Oriented concepts ...