1 to 25 of 106 Permanent Case Management Jobs in England

Help Desk Officer will support system users to utilise InForm software confidently, efficiently, and effectively. You will be responsible for the day-to-day management of the InForm client database, train new users and provide technical support and will produce reports, manipulate and analyse data and present findings in … a meaningful way to a variety of audiences. The current case management database software is InForm. InForm is a Salesforce platform designed by Homeless Link. Key Responsibilities: Provide day-to-day technical support for InForm software. Provide inductions and training for all... more »

for UKAEAs employment policy framework, the Employee Relations strategy and for providing advice and guidance on all people-related matters and ensuring a consistent case management approach. The team are the subject matter experts on employee relations and policy. You'll be responsible, along with the ER Specialist … practice and legislative requirements to mitigate risk and escalation. You will also be responsible for managing low to medium complex cases from commencement to case conclusion. Additional Responsibilities: - Lead on employee relations issues, ensuring that cases are well managed, handled swiftly and effectively and in line with organisational policy … ensuring they align with current legislation and business needs. - Write, develop and deliver bite-size training and coaching sessions on topics relating to people management and employee relations best practice, employment law, and HR policies to ensure consistent application across the organisation. Qualifications - Significant HR experience and/or more »

role, your responsibilities will include: - Full secretarial support including typing of documents including letters, emails, and patent specifications. - Accurate and daily maintenance of computerised case management system, including following workflows and generating standard correspondence from templates, and liaising with Records and Accounts departments, as well as sister company more »

legal applications, website, client facing extranets, internal intranet and reporting services. The successful candidate will hold responsibility for the support of our existing legal case management systems, however wider support tasks covering all the areas covered by the team will also fall within your remit. Experience of 2nd … practices with time split between our office in Chandlers Ford - and remote/home working. Key Responsibilities Provide support and maintenance of our legal case management systems and web presence. Actively monitor and manage support calls assigned to the IT Applications team more »

currently on the lookout for a Proclaim Developer who will be responsible for the design, development, and day to day administration of the Proclaim case management system. You will be working alongside the COO and senior developers to ensure that all identified improvements to the system can be more »

Role Title : Head of Complex Case Management Location : Hybrid (any location) – open to travel to London on an adhoc basis. 2-3 times. Contract End Date : 6 months Day Rate : Competitive (inside IR35) Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity … Leadership, operational deliv ery a nd HR Transformat ion to join our Employee Relations (ER) team. You will lead a team of 11 complex case managers and report to the Head of HR Operations in addition to driving the transformation/CSI activity for case management across … Deloitte. Deliverables Lead the ER case management team, managing activities such as coaching and development. Proacti vely drive the transform ation/CSI activity for case management in accordance with the milestones identified in the plan. Ensure service delivery standards and measurement against SLAs are met more »

members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 … and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause … express what actions a solution must take/how a fix must be implemented and what outcome is expected. Ability to effectively manage their case load and assist in handling and resolving escalation cases. If modifications/customisations are required, either to processes, Power Platform solutions or to the more »

for an experienced Proclaim Developer who is looking for a new challenge to play a key role in designing, developing and maintaining the proclaim case management system. You will work closely with the internal teams to understand business requirements, customise workflows and ensure effective implementation of new flows …/case types. Key Responsibilities: Create sophisticated workflows from both extensive and minimal specifications - ensure these workflows are efficient, user-friendly, and meet business requirements. Confident in identifying and collaborating with third parties for issue resolution. Deep understanding of best practices in Proclaim, including when and where to create … including CSVs, XMLs, CDHs, and understanding all data descriptions. Advanced Reports understanding to build various MI reports to track key milestones within the various case types. Competencies: Strong communication skills, capable of seeking help from team members, sharing concerns, and managing expectations. Strong attention to detail Adaptability and the more »

the development and mentoring of junior analysts, monitoring networks to actively remediate unauthorised activities. Your role • Develop and integrate security event monitoring and incident management services. • Respond to security incidents as they occur as part of an incident response team. • Implement metrics and dashboards to give visibility of the … Enterprise infrastructure. • Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. • Produce documentation to ensure the repeatability and standardisation of security operating procedures. • Develop additional investigative methods using the SOC’s software toolsets to enhance recognition opportunities more »

by distinguished analyst firms including Gartner, Forrester, Frost and Sullivan, and IDC. It has been positioned in the Magic Quadrants for Intelligent Business Process Management (iBPM), Enterprise Content Management (ECM), Customer Communication Management (CCM) and BPM-Platform-Based Case Management frameworks. Newgen is certified for more »

make BJSS a great place to work, and you will contribute to this by ensuring consistency in approach across the company, along with proactive case management, and working with the wider People Team to design and deliver engaging and impactful people initiatives. Your key responsibilities will be: Partnering … business-as-usual People processes when required (e.g. salary and bonus review, benefits administration, payroll change information) Take ownership for gathering and presenting insightful management information, to aid effective decision making Review and advise on change to People processes to drive efficiency and best practice Other relevant duties as … this into clear, usable information/actions Highly adaptable; open to change and willing to ‘muck in’ to get the job done Strong stakeholder management skills; the ability to build relationships, understand needs, and offer considered guidance An enthusiastic team-player, while still self-driven and able to work more »

currently on the lookout for a Proclaim Developer who will be responsible for the design, development, and day to day administration of the Proclaim case management system. You will be working alongside the COO and senior developers to ensure that all identified improvements to the system can be … user configuration, task server administration and report design and execution. The following skills and experience will be highly beneficial for this role: Creating new case types, database fields and correspondents Familiarity with Proclaim v3.4 Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing more »

Additionally, the TSD Analyst will: ? Become an expert in the Connected Car Technologies ? Oversee Global markets such as UK, USA, China, EU and Russia ? Case Management; incident management, technical/hierarchal escalations, ticket handling ? Investigations; product knowledge, technical expertise, initiative to think laterally ? Liaison with Client; work more »

personal development, in a welcoming and supportive environment, then we would love to welcome you into our firm. What will your responsibilities be? Updating case management systems Liaising with clients and third parties Providing support to fee earners with client work Managing a caseload of client matters Facilitating … cash flow and credit-management systems such as time recording and billing Does your previous experience include: Experience of wills, probate or working within a Private Client Department A good understanding of the Solicitors Accounts Rules Advanced IT skills including Microsoft Office Do you have the following personal skills … Excellent attention to detail, organisational and communication skills Great time management skills Self-motivated, outgoing and proactive Professional and works well both independently and in a team Calm under pressure What can we offer you? Pay. We value our employees, our salaries reflect this. Bonus. We recognise and reward more »

is a well-established and successful law firm. As an Administrator, you will work closely alongside solicitors and senior professionals to support with live case management and administrative tasks. Your daily responsibilities could include: - Ensuring all updated records are uploaded directly on to a shared system. - Compliance administration … tasks. - Creating new case files, with accurate client personal details and case status records. - Typing client care letters and confidential communications. - Handling first point of contact queries through email and telephone communications - taking detailed messages and transferring across to the relevant department. - Preparing the meeting room for onsite more »

The focus of your role will be managing a range of UK corporate immigration applications, with the focus on Tier 2 and sponsor licence management, as well as ILR, Business Visitor, Family Members, and EEA applications for example. As part of your client service you will also be expected … sound knowledge of Tier 2 relevant policy and practice, as well as other corporate immigration applications including sponsor licence applications and sponsor compliance. * Strong case management skills - able to manage and coordinate your own volume caseload and demonstrate experience of high profile client account management. * Ensuring the case progress and documents are updated on a regular basis on the case management tool. * Familiarity with a process-driven approach to account management, working to KPIs and reporting to clients in respect of key metrics. The Person: * Previous experience of UK corporate immigration * Confidence liaising regularly more »

Legal Business Systems and Workflow Analyst - North West Legal Business Systems and Workflow Analyst who has excellent experience in implementing and configuring legal case management systems is required by a leading law firm in Manchester & Cheshire. - Role can be fully remote if needed This is a brand-new … role for the firm, so they are happy to speak to candidates from a wide range of legal backgrounds, either Technical Business Analysts, Case management development or a Fee Earner with case management expertise. They are looking for the following experience: Implementing and configuring a legal … case management system, including: Development of processes/workflows Using SQL Maintenance to write in-application queries and reports. Setting up and administering user profiles and user groups Automating jobs Exporting and importing data to and from the system Writing and updating user documentation Creating/amending documents more »

a focus on profitability within Casualty. The successful candidate will have a wide range of responsibilities, to include but not restricted to; leading requirements management across Casualty; driving the documentation of existing operational processes; supporting MMT and automation workstreams to build business cases where additional changes are required; and … Acceptance Testing phase of each project to ensure the developed solutions are thoroughly and robustly tested in relation to the approved set of requirements. Case management technology implementation Gathering, documenting, and agreeing business requirements to define current ways of working to help develop a future automated approach. Adapting … minimal support. Framing, visually depicting "logical" automated solutions that aid developers, in translating business needs into viable technology plans. Undertake projects within the Matter Management Programme that will implement the Firms case management solution. Take the role of liaison between the implementation team and the practice. This more »

You will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages … including the practice management system; Propose, design and implement new and innovative systems and analyse existing systems to determine opportunities for streamlining and performance enhancement; When required, assist with business process analysis with a view to further enhancing and developing workflow processes; Work closely with the Projects team with more »

We are seeking a driven and passionate Product Manager to take ownership of the strategic development and ongoing success of our empower Employee Relations Case Management solution. You will collaborate with cross-functional teams to define the product vision, roadmap, and execute initiatives aligned with the needs of … outcomes that empower aims to deliver. Conducting market research, analyse competitor offerings, and gather ongoing customer feedback to identify opportunities to enhance empower 's case management capabilities. Working closely with sales, marketing, development, and customer support teams to streamline case workflows, effective go-to-market strategies, and … product change. Serving as an internal and external champion of the empower product, articulating its value proposition and key benefits for HR professionals. Line management of a small team of Product Owners/Business Analysts. Skills and experience required to be a successful Product Manager: Minimum of 3 years more »

to non-fee earning activity e.g. knowledge sharing, training, client seminars, and business development Comply with the required standards for internal procedures e.g. financial Management of files, billing regimes etc. as well as the specific requirements of individual clients Writing articles for publication both for in-house and external … strong relationships Strong organisation skills to ensure a pragmatic and methodical approach to handling a variety of clinical negligence claims simultaneously, through an IT case management system Change oriented with a positive, flexible approach towards the implementation of new initiatives Able to handle a complex and constantly changing more »

legal applications, website, client facing extranets, internal intranet and reporting services. The successful candidate will hold responsibility for the support of our existing legal case management systems, however wider support tasks covering all the areas covered by the team will also fall within your remit. Experience of 2nd … practices with time split between our office in Chandlers Ford - and remote/home working. Key Responsibilities Provide support and maintenance of our legal case management systems and web presence. Actively monitor and manage support calls assigned to the IT Applications team Investigate and resolve IT application-related … of Microsoft Dynamics. MS-SQL Server Query writing skills and an understanding of relational databases. Good verbal & written communication skills, accompanied by excellent stakeholder management capabilities and a service oriented mindset. Knowledge of practice case management systems such as Peppermint Technology would be highly advantageous. Knowledge of more »

and report to insurers on policy cover and claims outside the delegated authority. - Maintain the integrity, accuracy, and quality of data on the electronic case management system. Required Knowledge, Skills, and Experience: - Proven experience in handling technical claims with a deep understanding of relevant legislation and legal frameworks. … challenging situations. - Strong organisational abilities, able to prioritise effectively and deliver quality work under tight deadlines. - Proficiency in Microsoft Office suite and experience with case management systems. Desirable: - Qualifications such as LLB, GDL, ACII, or CILEx. - Familiarity with law firm operations and the pressures they face. - Experience in … relationship management and previous use of a case management system. Please click on apply more »

You will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages … including the practice management system; Propose, design and implement new and innovative systems and analyse existing systems to determine opportunities for streamlining and performance enhancement; When required, assist with business process analysis with a view to further enhancing and developing workflow processes; Work closely with the Projects team with more »

Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More… Your Background/Skills: Product Management, Data Analysis, Product Roadmaps, Market Trends, Product Vision, Excellent Communication, Team Leadership About us: We are the UK's leading provider of Award-Winning … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »