Manchester, North West, United Kingdom Hybrid / WFH Options
Circle Group
Legal Business Systems and Workflow Analyst - North West Legal Business Systems and Workflow Analyst who has excellent experience in implementing and configuring legal casemanagement systems is required by a leading law firm in Manchester & Cheshire. - Role can be fully remote if needed This is a brand-new … role for the firm, so they are happy to speak to candidates from a wide range of legal backgrounds, either Technical Business Analysts, Casemanagement development or a Fee Earner with casemanagement expertise. They are looking for the following experience: Implementing and configuring a legal … casemanagement system, including: Development of processes/workflows Using SQL Maintenance to write in-application queries and reports. Setting up and administering user profiles and user groups Automating jobs Exporting and importing data to and from the system Writing and updating user documentation Creating/amending documents more »
Role Title : Head of Complex CaseManagement Location : Hybrid (any location) – open to travel to London on an adhoc basis. 2-3 times. Contract End Date : 6 months Day Rate : Competitive (inside IR35) Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity … Leadership, operational deliv ery a nd HR Transformat ion to join our Employee Relations (ER) team. You will lead a team of 11 complex case managers and report to the Head of HR Operations in addition to driving the transformation/CSI activity for casemanagement across … Deloitte. Deliverables Lead the ER casemanagement team, managing activities such as coaching and development. Proacti vely drive the transform ation/CSI activity for casemanagement in accordance with the milestones identified in the plan. Ensure service delivery standards and measurement against SLAs are met more »
Birkenhead, Merseyside, North West, United Kingdom
Erin Associates
skills and experience in a vibrant working environment. The Proclaim Developer will be directly responsible for building solutions and enhancing existing functionality within the casemanagement system. This role will require you to ensure the integration of the casemanagement system with other business solutions and … services. Responsibilities: Design the Proclaim CaseManagement System Document templates and develop new workflows. Develop and maintain new business solutions. Build MI to track and monitor performance and KPIs. Keep up to date with the latest industry developments. Skills: Experience developing the Proclaim CaseManagement System … Degree level education beneficial but not essential Understanding of legal workflows and their implementation into casemanagement software Excellent verbal and written communication skills Positive, innovative, and inquisitive approach to problem solving. Database understanding advantageous. The role will see you join a well-established business, that are looking more »
skills and experience in a vibrant working environment. The Proclaim Developer will be directly responsible for building solutions and enhancing existing functionality within the casemanagement system. This role will require you to ensure the integration of the casemanagement system with other business solutions and … services. Responsibilities: Design the Proclaim CaseManagement System Document templates and develop new workflows. Develop and maintain new business solutions. Build MI to track and monitor performance and KPIs. Keep up to date with the latest industry developments. Skills: Experience developing the Proclaim CaseManagement System … Degree level education beneficial but not essential Understanding of legal workflows and their implementation into casemanagement software Excellent verbal and written communication skills Positive, innovative, and inquisitive approach to problem solving. Database understanding advantageous. The role will see you join a well-established business, that are looking more »
in legal services and commitment to placing technology at the forefront of their operations. They are seeking a skilled IT Trainer with expertise in CaseManagement and Document Management Systems to join their team. As their IT Trainer, you will play a pivotal role in ensuring that … their legal professionals are proficient in utilising technology to optimise casemanagement workflows and document handling processes. Responsibilities: Develop and deliver training programs on CaseManagement and Document Management Systems tailored to the needs of legal professionals. Conduct training sessions, workshops, and seminars both in … training programs. Requirements: Proven experience as an IT Trainer or similar role, preferably within a law firm or legal environment. In-depth knowledge of CaseManagement Systems and Document Management Systems. Strong communication and presentation skills with the ability to communicate technical concepts effectively to non-technical more »
Eastleigh, Hampshire, South East, United Kingdom Hybrid / WFH Options
Blake Morgan LLP
legal applications, website, client facing extranets, internal intranet and reporting services. The successful candidate will hold responsibility for the support of our existing legal casemanagement systems, however wider support tasks covering all the areas covered by the team will also fall within your remit. Experience of 2nd … practices with time split between our office in Chandlers Ford - and remote/home working. Key Responsibilities Provide support and maintenance of our legal casemanagement systems and web presence. Actively monitor and manage support calls assigned to the IT Applications team Investigate and resolve IT application-related … of Microsoft Dynamics. MS-SQL Server Query writing skills and an understanding of relational databases. Good verbal & written communication skills, accompanied by excellent stakeholder management capabilities and a service oriented mindset. Knowledge of practice casemanagement systems such as Peppermint Technology would be highly advantageous. Knowledge of more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsburys, Post Office, Pret and More Your Background/Skills: Product Management, Data Analysis, Product Roadmaps, Market Trends, Product Vision, Excellent Communication, Team Leadership About us: We are the UKs leading provider of Award-Winning HR … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations casemanagement system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations casemanagement, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More… Your Background/Skills: Product Management, Data Analysis, Product Roadmaps, Market Trends, Product Vision, Excellent Communication, Team Leadership About us: We are the UK's leading provider of Award-Winning … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations casemanagement system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations casemanagement, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More… Your Background/Skills: Product Management, Data Analysis, Product Roadmaps, Market Trends, Product Vision, Excellent Communication, Team Leadership About us: We are the UK's leading provider of Award-Winning … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations casemanagement system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations casemanagement, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »
Wirral, Merseyside, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More… Your Background/Skills: Product Management, Data Analysis, Product Roadmaps, Market Trends, Product Vision, Excellent Communication, Team Leadership About us: We are the UK's leading provider of Award-Winning … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations casemanagement system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations casemanagement, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »
basis. You will play a critical role in maintaining and optimising our IT systems to ensure smooth and efficient operations. Your expertise in document management systems, casemanagement systems, Office 365, and Windows will be essential in supporting our legal professionals and administrative staff. Key Responsibilities Manage … maintain, and troubleshoot document management systems (DMS) and casemanagement systems (CMS) to ensure they are functioning correctly and efficiently. Provide technical support for Office 365 applications, including email, SharePoint, OneDrive, Teams, and other collaboration tools. Install, configure, and upgrade Windows operating systems and software applications. Perform … and support activities. Qualifications Proven experience as an IT Technician or similar role within a law firm or professional services environment. Proficiency with document management systems (e.g., iManage, NetDocuments) and casemanagement systems (e.g., Clio, ProLaw). Strong knowledge of Office 365 applications and administration. Expertise in more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Pertemps Bristol Commercial
and report to insurers on policy cover and claims outside the delegated authority. - Maintain the integrity, accuracy, and quality of data on the electronic casemanagement system. Required Knowledge, Skills, and Experience: - Proven experience in handling technical claims with a deep understanding of relevant legislation and legal frameworks. … challenging situations. - Strong organisational abilities, able to prioritise effectively and deliver quality work under tight deadlines. - Proficiency in Microsoft Office suite and experience with casemanagement systems. Desirable: - Qualifications such as LLB, GDL, ACII, or CILEx. - Familiarity with law firm operations and the pressures they face. - Experience in … relationship management and previous use of a casemanagement system. Please click on apply more »
Ellesmere Port, Cheshire, North West, United Kingdom Hybrid / WFH Options
AdviserPlus Business Solutions
We are seeking a driven and passionate Product Manager to take ownership of the strategic development and ongoing success of our empower Employee Relations CaseManagement solution. You will collaborate with cross-functional teams to define the product vision, roadmap, and execute initiatives aligned with the needs of … outcomes that empower aims to deliver. Conducting market research, analyse competitor offerings, and gather ongoing customer feedback to identify opportunities to enhance empower 's casemanagement capabilities. Working closely with sales, marketing, development, and customer support teams to streamline case workflows, effective go-to-market strategies, and … product change. Serving as an internal and external champion of the empower product, articulating its value proposition and key benefits for HR professionals. Line management of a small team of Product Owners/Business Analysts. Skills and experience required to be a successful Product Manager: Minimum of 3 years more »
in people related activities. Provide guidance on complex employment relations issues, guiding both managers and employees through the intricacies of HR processes. responsible for casemanagement including investigation, disciplinaries and grievances. referrals to Occupational Health and work with managers to ensure all reasonable adjustments are put in place. … is undertaken to keep up to date with latest legislative changes. Plan and prioritise a demanding workload in a fast-paced environment, including multi-casemanagement and project work. Aid with long term absence casemanagement to ensure a timely return to work where appropriate. Liaise … and build strong relationships with the management teams across departments Please note the above list is not exhaustive and additional responsibilities may include: Reviewing and updating HR policies in line with current legislation. Communicating policies pertaining to HR, Compensation and benefits in conjunction with the wider HR team. Supporting more »
a dedication to teamwork and a desire to enhance their skills in a dynamic professional setting. This role involves ensuring smooth integration between our casemanagement system and other business solutions and services. Join a growing, award-winning law firm with excellent opportunities for an IT professional to … specific needs open for discussion during the application process. Essential Skills: Proficiency in SQL scripting and Microsoft Reporting Tools. Experience in developing the Proclaim CaseManagement System or similar CMS. Thorough understanding of legal workflows and their integration into casemanagement software. Exceptional verbal and written … communication skills. Strong analytical and problem-solving abilities with a positive, innovative, and inquisitive attitude. Familiarity with data warehouses and database management is a plus. The Offer: Competitive salary with bonus opportunities Hybrid and flexible working arrangements Wellbeing initiatives Supportive, approachable, and friendly working environment Commitment to personal development more »
IT Systems Manager – CaseManagement/Law Firm We are looking for someone with strong experience of CaseManagement Software to take the lead on maintaining and developing their systems in line with business expectations across a number of offices in Kent. You will need to … understanding cloud technologies and various frameworks, all ideally within a legal environment but this is not essential. Required Skills and Experience: Strong experience supporting CaseManagement Software, ideally within a legal environment. Be able to work with external suppliers, follow technical directions in resolving issues. Experience of project … management, delivering on time and to budget. Experience working within a support environment, using tickets systems to raise and track issues. User training, experience of ensuring users are making best use of the systems and training new starters. more »
IT Systems Manager CaseManagement/Law Firm We are looking for someone with strong experience of CaseManagement Software to take the lead on maintaining and developing their systems in line with business expectations across a number of offices in Kent. You will need to … understanding cloud technologies and various frameworks, all ideally within a legal environment but this is not essential. Required Skills and Experience: Strong experience supporting CaseManagement Software, ideally within a legal environment. Be able to work with external suppliers, follow technical directions in resolving issues. Experience of project … management, delivering on time and to budget. Experience working within a support environment, using tickets systems to raise and track issues. User training, experience of ensuring users are making best use of the systems and training new starters. more »
Manchester Area, United Kingdom Hybrid / WFH Options
dcoded
BPM Consultant | Sharedo | CaseManagement | Developer Position: BPM Consultant/Developer (Sharedo Specialist) Contract initial duration: 6 Months Location: Remote First, with occasional travel to Manchester & London IR35: Outside IR35 About Us: dcoded. have partnered with a consultancy delivering into a LegalTech organisation. We're looking for a … BPM Consultant/Developer who understands business process within Legal, by leveraging Sharedo (CaseManagement Software). Role Overview: As a BPM Consultant specialising in Sharedo, you will: Consult: Engage with the client to understand their BPM tasks and provide expert guidance. Implement: Lead Sharedo implementations, ensuring seamless … understanding of BPM principles and workflow tooling. Excellent communication and consultative skills. Analytical mindset with problem-solving abilities. Willingness to travel occasionally. BPM | Sharedo | CaseManagement | Developer more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Withers & Rogers
role, your responsibilities will include: - Full secretarial support including typing of documents including letters, emails, and patent specifications. - Accurate and daily maintenance of computerised casemanagement system, including following workflows and generating standard correspondence from templates, and liaising with Records and Accounts departments, as well as sister company … Withers & Rogers Renewals. - Managing own and attorneys inboxes, processing emails and post (both hard copy and electronic), updating our casemanagement system and acknowledging receipt, where appropriate. - Preparation of official forms for UK, European and other patent applications, and design applications where necessary, including use of online filing … manage Attorney's emails, judge urgency, and action as required. - Good Microsoft package skills, particularly Outlook, Word and Excel (essential), ideally an understanding of casemanagement systems and a track record of generating standard procedures and templates for repeat tasks. - The desire to learn and a willingness to more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Circle Group
brand new proclaim projects that are urgent for the business in the next 12 months. You shall take responsibility for: Develop and maintain the casemanagement system Develop and maintain workflows Identify improvements and look to action these User configuration Produce reports Implement changes throughout the business Task … web interfacing experience in .NET Troubleshooting experience Imports, exports Advanced reports Database Maintenance We are looking for a candidate with experience as a Proclaim casemanagement developer to hit the ground running. This is an excellent opportunity to work in a role which will provide you with a … Recruitment or message me at matthew.leach @ circlerecruitment .com. Alternatively, call me on 0161 877 9200 or add me on LinkedIn Keywords: Proclaim Developer, SQL, Casemanagement developer, Manchester Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you more »
The focus of your role will be managing a range of UK corporate immigration applications, with the focus on Tier 2 and sponsor licence management, as well as ILR, Business Visitor, Family Members, and EEA applications for example. As part of your client service you will also be expected … sound knowledge of Tier 2 relevant policy and practice, as well as other corporate immigration applications including sponsor licence applications and sponsor compliance. * Strong casemanagement skills - able to manage and coordinate your own volume caseload and demonstrate experience of high profile client account management. * Ensuring the case progress and documents are updated on a regular basis on the casemanagement tool. * Familiarity with a process-driven approach to account management, working to KPIs and reporting to clients in respect of key metrics. The Person: * Previous experience of UK corporate immigration * Confidence liaising regularly more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Accenture (Uk) Limited
levels align with operational demands, contributing to overall efficiency and cost-effectiveness. Responsibilities Triaging Assigning a priority/complexity categorization to each task/case based on a criteria which will contain but not limited to : Age, Area, Customer Profile, Number of inbound contacts Work Allocation Maintaining a view … of the overall portfolio and allocation of work Task ManagementManagement of tasks, considering availability and productivity of resources. Forecast task closure rate based on historical data Intraday Reporting Metric reporting at interval, with daily summary reports and weekly exec level summaries Schedule Optimization Provide analytical and strategy … while optimizing schedules. Collaborating with various stakeholders to address scheduling conflicts and operational challenges. Adapting to evolving business needs and technological advancements in workforce management software. Monitor Operations agent and/or agent group adherence, correcting any "out-of-compliance" situations. Identify opportunities to improve staff balancing and overall more »
typist. You will also be required to speak to clients to keep them appraised of progress, undertake audio typing, draft documents, perform detailed diary management, manage matters on our casemanagement system from opening a matter to final billing as well as keeping databases updated. Experience in … General secretarial/administrative duties such as preparation of correspondence, dealing with incoming and outgoing post, filing, photocopying, printing, drafting documents, performing detailed diary management Accurate touch-typing with experience of audio typing and word processing Communicating with clients over the phone and over email to keep them appraised … of progress Managing matters on casemanagement system from opening a matter to final billing as well as keeping databases updated The Person: Previous secretarial experience within Commercial Property or a recent law graduate with some legal experience and an interest in this area of law Highly accurate more »
the output of the team; Deal with a wide range of personal, written and telephone enquiries to the service, and queries from adjudicators; Identify casemanagement issues and enquiries which require the attention of London Tribunals’ management team and tribunal assistants, undertake preliminary enquiries and refer on … a team to deliver a high-quality public-facing service; Experience of working in a legal environment (desirable); Experience of working with a legal casemanagement software application (desirable); A clear understanding of working in a statutory environment and dealing with service users who may be unhappy with … a tribunal decision in their case (desirable); Clear understanding of the nature of administering an appeals service with independent adjudicators making legally binding decisions (desirable); Experience in using ICT applications, including Microsoft Word and Excel (essential) and Google Sheets and Gmail (desirable). Working hours are 37.5 per week more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Clyde & Co LLP
a focus on profitability within Casualty. The successful candidate will have a wide range of responsibilities, to include but not restricted to; leading requirements management across Casualty; driving the documentation of existing operational processes; supporting MMT and automation workstreams to build business cases where additional changes are required; and … Acceptance Testing phase of each project to ensure the developed solutions are thoroughly and robustly tested in relation to the approved set of requirements. Casemanagement technology implementation Gathering, documenting, and agreeing business requirements to define current ways of working to help develop a future automated approach. Adapting … minimal support. Framing, visually depicting "logical" automated solutions that aid developers, in translating business needs into viable technology plans. Undertake projects within the Matter Management Programme that will implement the Firms casemanagement solution. Take the role of liaison between the implementation team and the practice. This more »