Job ID: Location: Southampton Reports to Transformation Change Lead Aztec are looking for a self-motivated and driven individual to deliver changemanagement at a project level to support the delivery of Aztec's Transformation Programme. Reporting directly to the Transformation Change Lead, this role will need to be focussed on planning and delivering the change through a change network and working with the core Programme/Project Team. The purpose of this role is to manage and lead the people change activities focussing on change adoption and benefit realisation with a key purpose to enhance our client's journey and our employee experience. The successful candidate will need to have experience … in changemanagement from a people and culture, process, data, benefits realisation and technology perspective and will receive significant exposure to senior managers in a fast paced and high-growth business and transformation. This role provides the opportunity to play a key, as part of the ChangeManagement team, in delivering a new operating model and More ❯
Newcastle upon Tyne, United Kingdom Hybrid/Remote Options
NHS Business Services Authority
is an exciting opportunity to play a key role in supporting IT services for the NHS Business Services Authority (NHSBSA) and our customers. We are expanding our IT Service Management team and are looking for motivated individuals to join us. We are recruiting an experienced ITIL Change Manager to take ownership of the lifecycle of IT changes within … our organisation. Do you have experience in ChangeManagement with strong knowledge of ITIL practices. Based in either Newcastle or Blackpool, you'll ensure all changes follow standard methods and procedures, enabling efficient and timely implementation while minimising disruption to NHSBSA services. You will work collaboratively to engage and influence internal and external stakeholders to support successful change delivery. Focused on data-driven continuous improvement, you will identify trends, refine processes and reduce change-related incidents. The role also includes participation in the daytime and out-of-hours Major Incident Management (MIM) rota. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to More ❯
Manchester, Lancashire, United Kingdom Hybrid/Remote Options
Capgemini
We combine strategy, process, people, technology, and data working across all sectors to transform technology, organisations, and society. W&O are made up of three capability teams, including Programme & Change Acceleration ('P&CA') which is the focus of this specific role. P&CA houses Capgemini Invent's transformation programme delivery and change experts. YOUR ROLE As a Managing … Consultant with expertise in ChangeManagement , you will deliver complex client business transformation initiatives across a variety of sectors and drive the enhancement of our service offerings. As a Managing Consultant you will play a key role in: Leading the delivery of medium sized and complex client business transformation initiatives. Being responsible for the management of a … client contract, including managing budgets, resource profile and billing. Contributing to delivery strategies and new offerings, through the combination of existing assets or adopting new insights to enhance our ChangeManagement approach and services. Playing a role in the Programme and Change Practice, enacting and delivering on the 2025 strategy. Contributing to the development of internal training More ❯
SAP Change Lead/SAP Change Manager 3-6 Month Contract £450 - £500 per day (Inside IR35) South East SystemsAccountants are working behalf of our client implementing SAP S/4HANA Public Cloud to source an experienced Change Manager with in-depth expertise in business process reengineering and optimisation in the context of SAP implementations. The successful … candidate will have a proven track record of driving SAP changemanagement initiatives and ensuring smooth transitions to SAP S/4HANA Public Cloud. The Change Manager will be joining mid-way through the implementation during the cutover from current systems to the new SAP environment, focusing on ensuring effective end-user adoption and the successful embedding … of SAP S/4HANA. Role Responsibilities Lead the design and implementation of changemanagement activities, managing stakeholder engagement, including business leaders, project managers and IT teams Develop and manage detailed changemanagement plans, and monitor the progress of changemanagement activities and report on their effectiveness. Develop and execute communication plans to keep More ❯
Manchester, Lancashire, United Kingdom Hybrid/Remote Options
Capgemini
We combine strategy, process, people, technology, and data working across all sectors to transform technology, organisations, and society. W&O are made up of three capability teams, including Programme & Change Acceleration ('P&CA') which is the focus of this specific role. P&CA houses Capgemini Invent's transformation programme delivery and change experts. YOUR ROLE As a Senior … Consultant in Programme and Change Acceleration , you will support the delivery of complex client business transformation and changemanagement initiatives across a variety of sectors. As a Senior Consultant you will play a key role in: Independently leading the execution of overall work stream(s) on client delivery, and being a mentor/coach to junior team … members, enabling capability development and growth of our team. Implementing P3M methodologies/principles AND/OR changemanagement methodologies, tools, and processes on client engagements to drive forward P&CA thought leadership. Contributing to the development of internal training pathways to enhance P&CA capability and coach junior members of the team. Shaping and solving problems using More ❯
LocationBloomsbury Square, London, United Kingdom# Business Change Manager/Process Consultant at N Consulting LtdLocationBloomsbury Square, London, United KingdomSalary£45 - £50/yearJob TypeContractDate PostedOctober 28th, 2025Apply Now Business Change Manager (Process Consultant - ChangeManagement & CMDB) Location: London (Hybrid - 2 days WFO) Contract Duration: 6 months (extension likely)We're seeking an experienced Business Change Manager/Process Consultant to drive the adoption and continuous improvement of ChangeManagement and CMDB (Configuration Management Database) processes within ServiceNow . Key Responsibilities Lead and implement process improvements across ChangeManagement and CMDB in ServiceNowDrive stakeholder engagement and promote process adoption across teamsDeliver training , communications , and changemanagement initiatives to … complianceCollaborate with IT and business teams to establish clear data ownership and accountabilityMonitor and report on process performance to support ongoing improvements Must-Have Skills Proven experience with ServiceNow ChangeManagement and CMDB processesStrong background in organizational changemanagement and process consulting Excellent communication, facilitation, and stakeholder management skills Nice to Have ServiceNow Certified System More ❯
Job summary Are you a seasoned ChangeManagement specialist ready to make a direct impact on patient care ? Join our Digital Data & Technology (DDaT) team as the Digital Change Lead. This pivotal role drives the smooth adoption and stability of digital services across our Trust and the wider health system. You will be responsible for: Leading change: Owning the development, implementation, and delivery of ITIL Change processes to govern all digital system updates and improvements. Ensuring compliance: Maintaining rigorous adherence to ISO 20000 (2018) Standards , safeguarding our critical DDaT services and patient data. Adding value: Partnering with external suppliers and project teams to ensure new digital services (EPR, telehealth, etc.) are stable, scalable, and meet … a proactive expert who thrives on ensuring operational excellence while delivering better digital experiences for staff and patients. Main duties of the job ? Main Duties and Responsibilities The Digital Change Lead is the owner of the ChangeManagement lifecycle for all live Digital Data & Technology (DDaT) services. 1. Change Governance and Leadership Own, implement, and enforce More ❯
Role Overview We are seeking an experienced Oracle Cloud ERP Change Manager to lead the organisational changemanagement (OCM) workstream within our Oracle Cloud ERP transformation programme. The role will ensure that people, processes, and culture are effectively prepared for the transition to Oracle Cloud ERP, enabling sustainable adoption and maximising return on investment. The successful candidate … will work closely with programme leadership, business stakeholders, HR, and communications teams to plan and execute change, communications, and training strategies that support a smooth and successful implementation. Key Responsibilities Develop and deliver a comprehensive changemanagement strategy and plan to support the Oracle Cloud ERP rollout across the organisation. Lead stakeholder engagement and impact assessments , identifying … ensure clear, consistent, and timely messaging throughout the transformation journey. Partner with functional leads to translate system and process changes into business-friendly language and actions . Manage the change network/change champions to drive awareness, readiness, and adoption at all levels. Conduct change impact analyses, readiness assessments, and resistance management activities. Collaborate with the More ❯
Bradford, West Yorkshire, England, United Kingdom Hybrid/Remote Options
Randstad Technologies
Applications We are seeking a highly skilled Senior Specialist Scrum Master to join our team in Bradford. This is a critical role focusing on leading and managing complex technical change initiatives specifically within the Flexcube environment. You will be instrumental in ensuring technical changes align with business objectives, promoting value-driven delivery, and maintaining robust project integrity through exceptional … scope, change, and risk management. This role requires 11-15 years of experience, demonstrating deep expertise in Scrum management and technical change. Note: We are looking for local or nearby candidates with a commute time of 1-1.5 hours maximum. This role is focused purely on Digital Applications (no infrastructure or migration projects). Key Responsibilities As … the Senior Specialist Scrum Master, you will: Lead the management of Flexcube technical change activities, ensuring strict alignment with overall business objectives. Facilitate all Agile ceremonies (e.g., Sprint Planning, Daily Scrum, Sprint Review, Retrospective) and champion a value-driven delivery mindset within the Scrum teams. Oversee Scope & ChangeManagement processes to maintain project integrity and ensure More ❯
vacancies to be filled. The Delivery Manager is a key role in the delivery of our digital strategy, delivering high-profile, complex digital projects and programmes using Agile project management methods (e.g. Scrum and Kanban). The role is crucial for creating and maintaining focus, enthusiasm and momentum for their defined project areas, working with all teams within the … with colleagues in varying roles and seniority across the Trust, including clinicians and executive directors as well as the ICB. The postholder will be a specialist in Agile project management and be comfortable with delivering challenging data and information to various members of staff. The postholder will demonstrate excellent leadership and problem-solving skills, negotiation and facilitation skills to … a wide range of staff (internal and external) either by presentation or formal report. To use specialist knowledge to ensure that DDAT implementations are carried out in accordance with changemanagement best practice. To develop and maintain protocols and standards for system implementation in accordance with project and changemanagement best practice. To use specialist techniques More ❯
Change Manager - Hybrid - 12-month initial contract - Hybrid role (2 times a week onsite in Bristol) - Occasional travel to other sites in the south of the UK - Paying between £425 - £450 per day, dependent on experience - Outside IR35 *Please note this requires you to hold active SC Clearance Job Description The Project Change Manager will lead and coordinate … all changemanagement activity, ensuring a structured, transparent, and well-governed approach across the Programme. They will act as the central point for all change-related communications, facilitating effective governance through preparation of documentation, impact assessments, options analysis, and recommendations to decision-making boards. Working closely with project, programme, and portfolio stakeholders, they will ensure all change requests are fully assessed, authorised, and aligned with wider dependencies and strategic objectives. The role includes maintaining a comprehensive Change Register, tracking progress and outcomes, and providing clear reporting to senior leadership. The Change Manager will also identify risks and trends, recommend improvements, and promote best practice to enhance consistency and integration across all project managementMore ❯
Leeds, England, United Kingdom Hybrid/Remote Options
Practicus
Change Manager – ERP Transformation Programme 📍 Location: Hybrid/Yorkshire 💼 Contract Type: Fixed Term Contract - 2 years 🕒 Start Date: ASAP Are you passionate about driving meaningful change across large-scale transformation programmes? We’re seeking an experienced Change Manager to lead the changemanagement strategy and delivery for a major ERP implementation . This role will … be pivotal in ensuring that people, processes, and technology align seamlessly — supporting teams through transition and enabling lasting adoption across the business. Role Overview The Change Manager will design and execute a comprehensive changemanagement approach for the ERP programme. Working closely with programme leadership, business units, and communications teams, you’ll engage stakeholders, build readiness, and … embed new ways of working across the organisation. Key Responsibilities Change Strategy & Planning Develop and deliver a tailored changemanagement strategy for the ERP programme. Identify change impacts across business functions and define effective mitigation plans. Stakeholder Engagement Conduct stakeholder analysis and create engagement strategies to build awareness and advocacy. Facilitate workshops and feedback sessions to More ❯
and efficient running of the current NOC team with a view to transition to an SRE function over time. The team is responsible for enabling innovation and velocity of change while ensuring system reliability focusing on the critical features and functionality within products and platforms. It collaborates with the business or product owners to prioritise operational requirements by defining … Its goal is to design and operate scalable resilient systems utilising software engineering principles. It brings skills and expertise to automating manual tasks (TOIL) in such areas as incident management, problem management, changemanagement, and release management tasks, and provides operational insights through monitoring and observability; and other aspects involved in preparing and optimising automated … deliver solutions to automate manual operation (i.e., "TOIL"). Participate in operations support and on-call rotation shifts, for SRE supported systems and products. Participate in or lead problem management activities , including post-mortem incident analysis, and provision of technical insight, documented findings, outcomes and recommendations as part of a root cause analysis to troubleshoot priority incidents. Implement automation More ❯
forefront of industry transformation, delivering innovative solutions that shape the future of connectivity. About the Role As we embark on a major transformation journey, MBNL is establishing a new ChangeManagement function within the Commercial & Programmes Directorate. This pivotal leadership role will be instrumental in driving enterprise-wide change, ensuring our programmes deliver maximum business value and … This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll do: Define and lead MBNL's enterprise-wide changemanagement strategy aligned to our transformation roadmap. Build, lead, and inspire a high-performing team of Change Managers and matrixed resources. Oversee execution of Change Impact … Assessments (CIA) across all programmes. Integrate change plans into project delivery, ensuring alignment with training, communications, and operational handover. Act as senior escalation point for change-related risks and issues. Engage with ELT, programme sponsors, and business unit leads to embed change governance. Champion a culture of agility, continuous improvement, and cross-functional collaboration Track and report More ❯
Warwick, England, United Kingdom Hybrid/Remote Options
Hays
Senior Communication and Change Lead About the role We are seeking a Senior Communication and Change Lead with a proven track record in managing communications and leading change across complex, large-scale organisations. Responsible for designing, delivering, and embedding tailored communication strategies and changemanagement plans that align with the programme’s objectives, ensuring engagement … and adoption across all levels of the organisation. This pivotal role will focus on driving impactful communications and changemanagement interventions for a global, high-profile programme Tell me more, tell me more... Our client is currently looking for a new recruit in joining their team, please read on! You can also ask our friendly recruitment team any … you may have about the role, between 8:30am-5:30pm Monday to Friday. Shifts: Monday – Friday (37.5 hours per week) The must haves: Experience of successful delivery of change projects/programmes which have high impact on people and ways of working. Ability to connect and manage senior stakeholders. Exceptional oral and written communication skills and ability to More ❯
IT Service Management Analyst/Problem Manager – ITSM, ITIL, Problem Management, Incident Management, ChangeManagement, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager/IT Service Management Analyst to join the Technology team particular focus on Root Cause Analysis … Recruitment Division of Comtecs and is based within a global Law Firm, with HQ based in the City of London.*** Working within a small but dedicated ITIL focussed Service Management function which aims to ensure the reliability, performance, and continual improvement of critical business systems (Applications and Infrastructure). You’ll work with technical teams and service owners to … uncover root causes behind major incidents and implement long-term solutions that prevent recurrence. As the Problem Manager Analyst/IT Service Management Analyst, you’ll focus on Problem Management, leading structured investigations, facilitating Root Cause Analysis sessions, and embedding preventative measures that strengthen the service landscape. You’ll also play a key role in supporting Incident and More ❯
IT Service Management Analyst/Problem Manager – ITSM, ITIL, Problem Management, Incident Management, ChangeManagement, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager/IT Service Management Analyst to join the Technology team particular focus on Root Cause Analysis … Recruitment Division of Comtecs and is based within a global Law Firm, with HQ based in the City of London.*** Working within a small but dedicated ITIL focussed Service Management function which aims to ensure the reliability, performance, and continual improvement of critical business systems (Applications and Infrastructure). You’ll work with technical teams and service owners to … uncover root causes behind major incidents and implement long-term solutions that prevent recurrence. As the Problem Manager Analyst/IT Service Management Analyst, you’ll focus on Problem Management, leading structured investigations, facilitating Root Cause Analysis sessions, and embedding preventative measures that strengthen the service landscape. You’ll also play a key role in supporting Incident and More ❯
ROLE OVERVIEW//We are seeking a proactive and detail-oriented Service Management Analyst to join our IT Service Management team within Technology. This role is pivotal in ensuring the stability and resilience of our IT services through effective Problem Management, Incident and Major Incident Management, and providing cover for our ChangeManagement processes. You will work closely with technical teams, service owners, and stakeholders to drive root cause analysis, manage high-impact incidents, and support the governance of change activities. This is a hands-on role requiring strong analytical skills, excellent communication, and a solid understanding of ITIL practices. KEY RESPONSIBILITIES//The key responsibilities of this role are … and there may be others which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm. Problem Management Own and manage the end-to-end Problem Management process in alignment with ITIL v4 practices. Proactively identify and log problems based on incident trends, monitoring data, and More ❯
ROLE OVERVIEW//We are seeking a proactive and detail-oriented Service Management Analyst to join our IT Service Management team within Technology. This role is pivotal in ensuring the stability and resilience of our IT services through effective Problem Management, Incident and Major Incident Management, and providing cover for our ChangeManagement processes. You will work closely with technical teams, service owners, and stakeholders to drive root cause analysis, manage high-impact incidents, and support the governance of change activities. This is a hands-on role requiring strong analytical skills, excellent communication, and a solid understanding of ITIL practices. KEY RESPONSIBILITIES//The key responsibilities of this role are … and there may be others which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm. Problem Management Own and manage the end-to-end Problem Management process in alignment with ITIL v4 practices. Proactively identify and log problems based on incident trends, monitoring data, and More ❯
kirklees, yorkshire and the humber, united kingdom Hybrid/Remote Options
Wavenet
extension of your business. We are dedicated to fulfilling our promise to make your business thrive. Job Description Join Our Team We're on the lookout for an experienced Change & Release Manager to join our welcoming team in Birstall. This is an exciting opportunity to make a meaningful impact in a dynamic environment while enjoying the benefits of a … hybrid working model. In this pivotal role, you will govern and coordinate all aspects of IT ChangeManagement, ensuring the seamless delivery of Releases into our production environment. Your contributions will be vital in maintaining the stability and reliability of our IT services. Key Responsibilities: End-to-End ChangeManagement: Oversee the full changemanagement process, ensuring all adjustments are logged, assessed, authorised, scheduled, and reviewed in line with ITIL best practices. Facilitate Collaboration: Chair and facilitate Change Advisory Board (CAB) meetings, engaging all stakeholders and creating a culture of open communication. Risk and Impact Assessment: Evaluate change requests for risk, impact, priority, and readiness to support informed decision-making. Policy Compliance More ❯
Luton, England, United Kingdom Hybrid/Remote Options
easyJet
modern ways of working. This role is pivotal for driving the successful adoption of digital workplace technologies and ensuring a seamless, user-centric digital employee experience (DEX). Blending changemanagement, user experience design, and platform enablement, the role will shape and execute adoption strategies that maximise the value of digital tools across the organisation, empowering employees, enhancing … journey. JOB ACCOUNTABILITIES The Digital Workplace Product Adoption Specialist is responsible for driving the successful adoption and effective use of Workplace Products. This includes developing strategies, delivering training, enabling change, and continuously improving the digital employee experience. The role reports to the Workplace Product Adoption & Automation Product Lead. Adoption Strategy & Planning • Define and execute adoption strategies aligned with business … goals and user needs. • Collaborate with stakeholders to prioritise initiatives that maximise product value and engagement. • Align adoption efforts with changemanagement, communications, and platform roadmaps. • Contribute to the design and execution of adoption strategies at scale Engagement & Enablement • Develop targeted messaging and campaigns tailored to user roles and digital maturity. • Build and maintain user personas to inform More ❯
IT Service Management Analyst/Problem Manager – ITSM, ITIL, Problem Management, Incident Management, ChangeManagement, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager/IT Service Management Analyst to join the Technology team particular focus on Root Cause Analysis … RCA). Working within a small but dedicated ITIL focussed Service Management function which aims to ensure the reliability, performance, and continual improvement of critical business systems (Applications and Infrastructure). You’ll work with technical teams and service owners to uncover root causes behind major incidents and implement long-term solutions that prevent recurrence. As the Problem Manager … Analyst/IT Service Management Analyst, you’ll focus on Problem Management, leading structured investigations, facilitating Root Cause Analysis sessions, and embedding preventative measures that strengthen the service landscape. You’ll also play a key role in supporting Incident and major incident management, ensuring a seamless link between reactive issue resolution and proactive service improvement. As such More ❯
About the Role We are seeking a Senior Change Manager to play a pivotal role in leading major service transformation initiatives across a large, complex UK university environment. You will work within a multidisciplinary team focused on portfolio management, service design and change delivery, supporting large-scale programmes that include: Implementation of new enterprise systems (e.g., ERP … Major campus development and redevelopment Digital transformation across professional and academic services Organisation-wide operating model redesign This is a senior role responsible for shaping and delivering change strategies, ensuring that people, processes, structures, and technology transition smoothly and sustainably. Key Responsibilities Lead the change workstream within service design and operating model transformation projects across multiple business areas. … Define and implement the changemanagement strategy, approach, and roadmap for major organisational change programmes. Work closely with service leaders, programme teams, HR, and senior stakeholders to ensure changes are understood, adopted, and embedded. Support prioritisation and sequencing of service areas undergoing operating model transformations. Identify, assess, and escalate change impacts across the programme portfolio. Deploy More ❯
About the Role We are seeking a Senior Change Manager to play a pivotal role in leading major service transformation initiatives across a large, complex UK university environment. You will work within a multidisciplinary team focused on portfolio management, service design and change delivery, supporting large-scale programmes that include: Implementation of new enterprise systems (e.g., ERP … Major campus development and redevelopment Digital transformation across professional and academic services Organisation-wide operating model redesign This is a senior role responsible for shaping and delivering change strategies, ensuring that people, processes, structures, and technology transition smoothly and sustainably. Key Responsibilities Lead the change workstream within service design and operating model transformation projects across multiple business areas. … Define and implement the changemanagement strategy, approach, and roadmap for major organisational change programmes. Work closely with service leaders, programme teams, HR, and senior stakeholders to ensure changes are understood, adopted, and embedded. Support prioritisation and sequencing of service areas undergoing operating model transformations. Identify, assess, and escalate change impacts across the programme portfolio. Deploy More ❯
Lancashire, England, United Kingdom Hybrid/Remote Options
Erin Associates
Annes, Lancashire Salary: 35k + BUPA Private Healthcare, Pension, Life assurance, Bonus etcWe are working with a leading organisation in Lytham St Annes who are expanding their dynamic Project Management Office (PMO) team. They are now seeking a QA Analyst to join their IT department. In this role, you will be responsible for managing changes to technology systems while … ensuring all solutions meet the highest quality standards. You’ll collaborate with development teams, business users, and technology partners to facilitate smooth change implementations and maintain operational excellence. Core Responsibilities for this QA Analyst Assess, document, and manage change requests related to technology systems and applications. Perform risk and impact analyses on proposed changes. Develop, execute, and maintain … test plans, test cases, and scripts to ensure quality deliverables. Monitor and report on testing progress, documenting results and supporting defect resolution. Maintain detailed documentation for changemanagement and QA activities . Ensure compliance with industry standards and internal policies . Conduct post-implementation reviews and provide recommendations for improvements. Liaise with stakeholders to keep them informed of More ❯