edge technology and deep industry expertise to deliver tailored, high-quality communications across digital and print channels. This company prides itself on a collaborative culture and a commitment to continuousimprovement, making this an exciting opportunity to be part of a forward-thinking, client-focused organisation. The Head of Manufacturing Excellence is responsible for leading a team … of Process Engineers to deliver initiatives that enhance operational efficiency, reduce waste, and improve quality performance. This is a key leadership position responsible for the delivery of innovation and continuousimprovement initiatives across manufacturing in-line with operational strategic objectives. This role leads change through embedding a culture of ContinuousImprovement across manufacturing to … best practices and methodologies, such as Lean, Six Sigma, and Agile. Establish KPIs to monitor process performance and deliver measurable improvements. Drive cultural change by embedding a mindset of continuousimprovement across manufacturing. Work closely with senior leaders and stakeholders to identify opportunities for strategic improvements. Support the Director of Manufacturing in the design and implementation of More ❯
approved providers to deliver these services within the NHS in the future Our team members stay with us for an average of 4.3 years The Role: Senior Resourcing and ContinuousImprovement Specialist We're looking for an experienced Senior Resourcing and ContinuousImprovement Specialist to design the infrastructure, processes, and insights that will help … Second Nature scale sustainably. Sitting at the intersection of data, people, and service delivery, this role goes beyond analysis, you'll systemise operations, build scalable infrastructure, and drive continuousimprovement across the business. You'll partner closely with Health Coaching, Customer Support, and Call teams, as well as People, Finance, and Product, ensuring we make data-driven … service delivery and resource usage. Translate data into actionable insights for senior leadership and cross-functional teams. Support strategic decision-making through scenario modelling and cost-to-serve analysis. ContinuousImprovement Lead initiatives to identify bottlenecks, inefficiencies, and risks across operations. Implement structured methodologies (Lean, Six Sigma, or similar) to drive sustainable improvements. Establish feedback loops to More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Bupa
an Application IT Service Owner, for a predominantly SaaS environment. We are looking for experienced IT professionals with a strong background in Application Service Management, Service Optimisation, Resilience and ContinuousImprovement practises to join our growing Technology team. How you'll help us make health happen: Gather feedback on service performance and establish improvement plans. … of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuousimprovement at product and service levels. Ensure thorough testing and quality standards for product changes and updates. Manage release processes and develop roll-back plans. Maintain service … change management and maintaining a change log. Familiarity with monitoring tools, security protocols, and incident response. Strong communication skills and ability to work with cross-functional teams. Knowledge of continuousimprovement methods. Results-oriented with a focus on adding value. Clear decision-making approach and tenacious problem-solving. Proficient in risk and vendor management. Our benefits are More ❯
Performance Monitoring: Monitor service performance against agreed SLAs and KPIs, implementing improvements where necessary. Reporting: Provide regular reports on service performance, issues, and improvements to senior management and customers. ContinuousImprovement: Drive continuousimprovement initiatives to enhance service quality and efficiency. Compliance: Ensure all services are delivered in compliance with relevant regulations and standards. … Experience in monitoring and managing service performance against SLAs and KPIs. Communication: Excellent communication skills, both written and verbal, with the ability to present complex information clearly and concisely. ContinuousImprovement: Experience in driving continuousimprovement initiatives to enhance service quality and efficiency. Compliance: Knowledge of relevant regulations and standards related to service delivery. More ❯
have an opportunity for a Senior Infrastructure Operations Engineer (SIOE) to join the in-house technical team. The SIOE plays a pivotal role in ensuring the stability, performance, and continuousimprovement of the organisation's IT operations. This position is responsible for the management and optimisation of the hybrid cloud infrastructure which supports business-critical services. Who … part of the National Audit Offices Digital Services. The primary mission of the team is maintaining the NAO's digital estate. Ensuring the operational availability, accessibility, capacity, security, and continuousimprovement of the technologies, infrastructure, systems and services across the digital estate Relationships: Reporting to: Head of Digital Operations Relationships: Lead Infrastructure Operations Engineer Internal: Digital Services … o Identify opportunities and implement solutions to streamline operations and reduce manual effort. o Testing: Define test conditions, identify risks and report on test activities and outcomes. Project and ContinuousImprovement o Provide project support for continuousimprovement of line-of-business services and supporting infrastructure. Implementation of new services. o Collaborate with cross More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Trust In SODA
Permanent About the Company 🌟 We are a fast-growing, innovation-led organisation focused on delivering meaningful change through smart processes and empowered teams. Our culture fosters accountability, curiosity, and continuous learning, with a strong emphasis on collaboration and impact. Role Overview 🎯 We’re seeking a Change Delivery Manager to lead the delivery of strategic projects and continuousimprovement initiatives across the business. Managing a team of three ContinuousImprovement & Change Analysts, you will ensure the effective and timely delivery of multiple workstreams, fostering strong collaboration between business, change, and technology teams. You’ll also oversee change communications 📢 and coordinate an engaged network of change champions 💬, ensuring alignment, transparency, and commitment to change activities … across the organisation. Key Responsibilities 🛠 👥 Team Leadership & Delivery Oversight Lead and develop a team of three Change & ContinuousImprovement Analysts, enabling them to deliver change initiatives with confidence. Manage multiple concurrent change projects, ensuring alignment with objectives, timelines, and business priorities. 🤝 Stakeholder Collaboration Act as a bridge between business, technology, and data teams to ensure shared understanding More ❯
Permanent About the Company 🌟 We are a fast-growing, innovation-led organisation focused on delivering meaningful change through smart processes and empowered teams. Our culture fosters accountability, curiosity, and continuous learning, with a strong emphasis on collaboration and impact. Role Overview 🎯 We’re seeking a Change Delivery Manager to lead the delivery of strategic projects and continuousimprovement initiatives across the business. Managing a team of three ContinuousImprovement & Change Analysts, you will ensure the effective and timely delivery of multiple workstreams, fostering strong collaboration between business, change, and technology teams. You’ll also oversee change communications 📢 and coordinate an engaged network of change champions 💬, ensuring alignment, transparency, and commitment to change activities … across the organisation. Key Responsibilities 🛠 👥 Team Leadership & Delivery Oversight Lead and develop a team of three Change & ContinuousImprovement Analysts, enabling them to deliver change initiatives with confidence. Manage multiple concurrent change projects, ensuring alignment with objectives, timelines, and business priorities. 🤝 Stakeholder Collaboration Act as a bridge between business, technology, and data teams to ensure shared understanding More ❯
with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software. PURPOSE OF THE ROLE: The ContinuousImprovement Manager will lead a team in a controlled laboratory environment that will facilitate a rapid, agile and highly effective means to capture and agree requirements to … the new systems and processes Maintaining compliance with relevant regulations, standards, and best practices. Collaborate, identify and share trends to continuously improve the customer experience Proactively contribute to the continuousimprovement and transformation of processes. Coaching, mentoring, and supporting team members to develop their skills and growth Provide regular feedback, conducting performance reviews, and developing improvement plans for individual team members PERSON SPECIFICATION: Skills Strong leadership and management skills with the ability to motivate, coach, and develop a model office and complaints resolution service Continuousimprovement mindset Excellent communication skills, both written and verbal, including the ability to communicate complex information clearly. Strong problem-solving skills with the ability to analyse issues More ❯
Agility. Mission Critical Engineering (MCE) Team As integral part of the EMEA CTO Group, the core objective of the MCE team is to drive design excellence, innovation, standardization, and continuousimprovement to enable the delivery of cost-effective and high-quality infrastructure, delivered safely and always on time. Striving for operational excellence, we specialize in pioneering technical … the EMEA region, aligning with Vantage's overall business goals and objectives. Drive innovation and best practices in mechanical engineering design and construction, fostering a culture of excellence and continuous improvement. Develop and implement long-term mechanical engineering plans and initiatives that support Vantage's expansion into new markets and ensure the organization remains at the forefront of the … ensure alignment on project objectives. Act as the key point of contact for mechanical engineering-related inquiries and foster open communication channels to address stakeholders' concerns and expectations effectively. ContinuousImprovement and Risk Management Champion a culture of continuousimprovement within the mechanical engineering team, promoting the adoption of new technologies, methodologies, and best More ❯
Agility. Mission Critical Engineering (MCE) Team As integral part of the EMEA CTO Group, the core objective of the MCE team is to drive design excellence, innovation, standardization, and continuousimprovement to enable the delivery of cost-effective and high-quality infrastructure, delivered safely and always on time. Striving for operational excellence, we specialize in pioneering technical … the EMEA region, aligning with Vantage's overall business goals and objectives. Drive innovation and best practices in electrical engineering design and construction, fostering a culture of excellence and continuous improvement. Develop and implement long-term electrical engineering plans and initiatives that support Vantage's expansion into new markets and ensure the organization remains at the forefront of the … ensure alignment on project objectives. Act as the key point of contact for electrical engineering-related inquiries and foster open communication channels to address stakeholders' concerns and expectations effectively. ContinuousImprovement and Risk Management Champion a culture of continuousimprovement within the Electrical Engineering team, promoting the adoption of new technologies, methodologies, and best More ❯
such as catering, campus services, and car parking, including thoroughfare and grounds maintenance. A strong leader with strategic thinking and stakeholder engagement skills, the FM Support Services Manager drives continuousimprovement, service excellence, and compliance with industry standards. Key Relationships Internal: Head of Facilities (Line Manager), Reception Supervisor, Cleaning Supervisor, Janitor Supervisor, Contract Supervisor, FM Business Partner … Management • Analyse Business Systems data to identify trends, improve response times, and enhance efficiency. • Work with the FM Business Partner to provide data-driven insights for performance monitoring. • Drive continuousimprovement to ensure customer-focused service delivery. Soft Services Management • Oversee cleaning, catering, waste management, and front-of-house services, ensuring high standards. • Implement best practices for … and wider NBIP facilities team • Promote a strong health & safety culture across all FM support services and contractors. • Serve as the primary contact for day-to-day insurance matters. ContinuousImprovement & Innovation • Identify and implement best practices to enhance service efficiency. • Explore smart building technologies and automation to improve performance. • Drive sustainability initiatives within soft services and More ❯
Midlands sand East of England, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
culture, driving improved user experience. Encourage effective use of rollout materials and guidance, ensuring user organisations are well-equipped for successful transformation. Promote a culture of accountability, innovation, and continuous learning. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are … goals, monitor performance, and provide coaching and development opportunities to ensure team members are equipped to meet both current and future demands. Encourage a culture of accountability, innovation, and continuous improvement. ContinuousImprovement Actively seek feedback and promote adaptability to continually refine processes, ensuring alignment with both user organisation needs and evolving system requirements. Ways of … complex and dynamic environment. Knowledge of the NHS landscape and the different organisation types that make up the NHS to support User Organisations in their readiness activities. Understanding of continuousimprovement methodologies, such as PROSCI, Lean or Six Sigma, to support ongoing optimisation efforts. Experience Essential Demonstrated experience in an implementation role within an operational service delivery More ❯
activity is proportionate with the change impacts and plans are incorporated within wider plans Quality Assurance: Ensure that all deliverables meet the required quality standards. Implement best practices and continuousimprovement initiatives to enhance programme outcomes. Strategic Alignment: Align programme objectives with organisational goals and strategies. Ensure that programmes contribute to the overall mission and vision of … deadlines; organised and disciplined but able to cope with ambiguity; monitors progress against plans using project management techniques or other recognised methods such as Agile/Waterfall/Hybrid. Continuousimprovement: identifies opportunities for continuousimprovement; shows demonstrates enthusiasm and willingness. Creates momentum and excitement around initiatives and new approaches. Delivering results: remains calm More ❯
activity is proportionate with the change impacts and plans are incorporated within wider plans Quality Assurance: Ensure that all deliverables meet the required quality standards. Implement best practices and continuousimprovement initiatives to enhance programme outcomes. Strategic Alignment: Align programme objectives with organisational goals and strategies. Ensure that programmes contribute to the overall mission and vision of … deadlines; organised and disciplined but able to cope with ambiguity; monitors progress against plans using project management techniques or other recognised methods such as Agile/Waterfall/Hybrid. Continuousimprovement : identifies opportunities for continuousimprovement; shows demonstrates enthusiasm and willingness. Creates momentum and excitement around initiatives and new approaches. Delivering results: remains calm More ❯
and people priorities. Facilitation & Delivery: You'll facilitate learning interventions, using your experience to create engaging experiences for our Legends you'll make sure our programs land with impact ContinuousImprovement & Innovation: Driving continuousimprovement of learning programs through feedback, technological advancements, and emerging best practices in adult learning and instructional design. Data & Insights … in Learning & Development with a strong background in designing, curating, and facilitating impactful learning programs. Expertise in adult learning principles and instructional design, with a track record of driving continuousimprovement through innovative learning solutions. Exceptional facilitation skills, with the ability to deliver engaging and memorable learning experiences across all levels and in a remote organisation. Strong More ❯
Market Drayton, Shropshire, West Midlands, United Kingdom
Muller Dairy
You'll Be Doing: Act as the Quality lead for implementation of EPD and NPD across all Yogurt and Dessert sites, ensuring strong stakeholder engagement and technical input. Champion continuousimprovement initiatives and support cost-effective recipe changes and process improvements. Develop and maintain systems to monitor quality and food safety performance. Support root cause analysis and … team members, promoting professional standards and company values. Facilitate best practice sharing across sites and support the development of operational strategy. Project Management Responsibilities: Lead quality-related elements of continuousimprovement projects in line with business and operational goals. Support quality systems during commissioning of new assets. Oversee specification management for EPD and NPD, ensuring all documentation … retailer and third-party certification standards. What You'll Bring: Proven experience in a technical quality role within food manufacturing, ideally across multiple sites. Strong understanding of quality systems, continuousimprovement, and data-driven decision-making. Excellent stakeholder engagement and communication skills. Experience with SAP, digital QMS tools, and project management. A proactive, collaborative mindset with a More ❯
Lincolnshire, England, United Kingdom Hybrid / WFH Options
Lincolnshire Housing Partnership
Governance Improvement Lead to advance governance and regulation capabilities across LHP. The Governance Improvement Lead will strengthen corporate oversight, embed best practice frameworks, and drive continuousimprovement in governance and regulation structures, systems, and processes. Location : Home based, with visit to Grimsby/Boston offices as required Salary : £48,910.00 Contract : Permanent Hours … or assurance within highly regulated environments, ensuring alignment with statutory and sector standards. Deep understanding of governance frameworks, policy lifecycle management, and regulatory assurance processes, with a focus on continuousimprovement Proven track record in designing and delivering process enhancements, including the implementation of system-based and AI-enabled solutions that drive efficiency and productivity. Strong analytical … build trusted relationships across internal teams and external partners to support cultural and behavioural change. Innovative and forward-thinking, with a passion for engaging others, inspiring progress, and embedding continuousimprovement through digital transformation and user-centred design. How to Apply Please visit our website and attach your most recent CV along with a supporting statement outlining More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Hippo Digital Limited
lifecycle and overseeing compliance and quality assurance of other team members' bids. Team performance: Providing coaching and mentoring to support team members and wider stakeholders, fostering a culture of continuousimprovement and high-quality results. Innovation and continuousimprovement: Leading bid capability projects to improve bid services and offerings. Reporting, bid analysis and insights … Tracking bid outcomes, analysing success rates, supporting administration processes and providing insights and recommendations for improvement to senior management. Skills and experience that you need Professional Experience Required: Significant experience in bid management within a digital or data consultancy services business (100+ people/£25m+ turnover) Significant experience as a bid manager and in the bid production process … a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuousimprovement to achieve your desired outcomes. We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything More ❯
in days) to receive an alert: IT Service Reporting Manager Department: IT Location: GB INTRODUCTION JOB PURPOSE The SIAM Reporting Manager is responsible for the strategic design, delivery, and continuousimprovement of reporting capabilities across the Service Integration and Management (SIAM) function. This role ensures that service performance data is accurate, comprehensive across internal teams and third … insights and assurance reporting, the role supports data-driven decision-making, transparency, and accountability. Through high-quality reporting, the SIAM Reporting Manager enables the identification of performance gaps, drives continuousimprovement, and reinforces compliance with agreed service standards and policies. RESPONSIBILITIES Lead the development, execution, and continuousimprovement of the SIAM reporting framework, ensuring … to ensure consistency, comparability, and alignment with ITIL and SIAM principles. Drive the enhancement of dashboards and visualisations to improve usability, relevance, and stakeholder engagement, incorporating feedback and promoting continuous improvement. Promote adoption of self-service reporting tools (e.g. Helix dashboards), providing training and guidance to enable teams to independently access and interpret data while maintaining data quality and More ❯
locations London Amsterdam time type Full time posted on Posted 30 Days Ago job requisition id REQ_ As Digital Product Solution Lead - Orchestration, you will lead the development and continuousimprovement of our technology driven procurement intake and orchestration processes, ensuring seamless integration with back-end applications and creating orchestration as a solution with the potential to … on the content of the workflows, organizes feedback sessions. Incidents/Issue Resolution: Alerted on critical incidents, participate in defining hot fixes/workarounds for major faults. Innovation and ContinuousImprovement: Stay on top of industry trends and best practices to drive innovation and continuousimprovement in procurement orchestration. Find opportunities for process optimisation … or equivalent in business administration, supply chain management, or having worked previously in a related field Qualifications and/or experience in relation to project management/process improvement methodologies e.g. Agile, Lean Six Sigma preferred. Strong understanding of procurement processes, sourcing strategies, and the intricacies of supply chain dynamics. Proven experience in a Product Owner or similar More ❯
Supporting the fast paced growth of our Fulfilment Operations in this role you will be identifying and delivering opportunities for improvement! As CI Manager you will be a positive agent for driving change in the Operating Region. From supporting the delivery of the improvements roadmap and driving efficiencies across a 5 pillars. you will be in a position … and delivery issues Working closely with operations teams at a levels to support them in delivering improvements Coaching and train operational teams to embed a culture of quality focused continuousimprovement Supporting decision making by building cost vs benefit proposals and slide decks. Present these to the Senior Team and other key stakeholders to gain support for … Ability to persuade, negotiate and influence key stakeholders Confidence in delivering informative, we-organised presentations Experience of managing projects Experience of analysing and utilising data Previous experience in a continuousimprovement environment or the use of Lean methodology tools Previous experience in a 24/7 productivity conscious warehouse environment Working knowledge of food safety practices Good More ❯
delivery progress, and key performance indicators Assess the quality, consistency, and accuracy of portfolio and delivery data and derive actionable insights to support effective governance and strategic planning Assist continuousimprovement in governance and reporting processes to align with agile best practices by identify and implement efficient practices to collect accurate and timely information for governance, progress … initiatives and the ART 's portfolio delivery Ensure ongoing audit readiness by ensuring that all portfolios maintain accurate, traceable, and compliant documentation of delivery and governance activities Assist with continuousimprovement in the reporting processes to align with Agile best practices to establish an organisational culture that values agility, transparency, experimentation, and continuous learning Facilitate the … ART competency self-assessment for continuously improving the delivery practice to establish an organisational culture that values agility, transparency, experimentation, and continuous learning Assist with the standardised collection and use of agile metrics to enable ARTs to identify trends, monitor performance, and discover opportunities for continuousimprovement across Agile Release Trains Experiences Communication skills to be More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Michael Page (UK)
those that live in areas currently affected by, or will be affected by extreme weather conditions. Job Description Purpose: In this dynamic role, you will manage the running and continuousimprovement of the business's claims and policy servicing operations, a critical component of the Scheme's operational resilience. You will work with the Operations Director and … monitoring and reporting: Develop and implement adequate monitoring and reporting process incorporating MI, KPIs and SLAs. Produce standard reports for the Operations Subcommittee and the Underwriting and Claims Committees Continuousimprovement: Harnessing insights from performance monitoring & reporting to aid continuousimprovement in Bordereaux processing and operational risk management. Routine External Partner Engagement: Own the … area, working with the Information Security Officer in respect of matters relating to Information Security, including but not limited to risk assessments, ensuring required training is completed and the continuous monitoring, identification and reporting of any suspicious activities, incidents or emerging concerns. The Successful Applicant Knowledge and Experience, Head of Operations Technical: Significant experience and technical understanding of claims More ❯
a brand new position reporting into our Director of Operations Shared Services. The Head of Operations MI, Performance and Budget Assurance is responsible for leading the development, implementation, and continuousimprovement of Management Information (MI) systems, performance reporting across all operational functions and tracking, reporting and assurance of all Operations budgets. This role will ensure that robust … and progress MI System Development & Management Oversee the design, development, and maintenance of comprehensive MI dashboards, reports, and data models. Generate impactful operational performance MI and insights to drive continuousimprovement initiatives. Identify cross-cutting trends in performance data, providing a holistic view of operational health. Ensure data accuracy, integrity, and consistency across all operational data sources. … to ensure budget adherence and the realisation of identified opportunities. Team Leadership & Development Lead, mentor, and develop a team of MI analysts and performance specialists. Foster a culture of continuous learning, professional growth, and high performance within the team. Manage workload allocation, performance reviews, and career development plans for team members. Stakeholder Engagement & Collaboration Partner with operational leaders to More ❯
enable scalable and data-driven QA testing. Ensure QAR findings and action plans are followed through to resolution, consistent with Citi's governance and regulatory expectations. Contribute to the continuousimprovement of QA frameworks, methodologies, and risk assessments across global regions. Represent the QA function in governance forums, internal audits, regulatory reviews, and cross-functional initiatives. Mentor … on designing and implementing robust Quality Assurance framework, from execution of scripts and procedures, development of housing infrastructure and database maintenance, reporting to senior management of observed findings, and continuousimprovement, working closely and independently to the IBQA Heads of WLCR/CCR/Data and Function Heads Strong working knowledge or demonstrable ability to learn automation … the ability to prioritize multiple deliverables in a high-impact environment. Excellent analytical and data interpretation abilities. Exceptional communication and stakeholder engagement skills-written, verbal, and presentation. Commitment to continuousimprovement and innovation within the QA function. High integrity, control orientation, and ability to foster a culture of excellence and accountability. Advanced proficiency in Microsoft Office (Excel More ❯