24 of 24 Permanent Customer Engineer Jobs in England

Customer Support Engineer Certain Advantage is hiring for a Customer Support Engineer for an Engineering client in Blackbushe, Hampshire. The role is on a permanent basis with excellent benefits. My client is looking for a technically proficient and customer-oriented Customer Support Engineer to join their fast-paced and collaborative Customer Support … Maintain thorough and accurate records in the CRM system Assist with product demonstrations, onshore preparation for offshore deployments, and technical support for internal functions such as Sales, Marketing, and Customer Success teams. Contribute to the creation and updating of technical documentation, internal knowledge bases, and user guides. Participate in the on-call rota to provide out-of-hours technical … home, with free on-site parking. The individual Were looking for people who have: Proven experience delivering first-line technical support with a strong focus on understanding and meeting customer requirements. Background in the installation, commissioning, servicing, and repair of technical equipment, particularly in environments where integration with other systems is required. Skilled in diagnosing faults across hardware and More ❯

Customer Support Engineer Certain Advantage is hiring for a Customer Support Engineer for an Engineering client in Blackbushe, Hampshire. The role is on a permanent basis with excellent benefits. My client is looking for a technically proficient and customer-oriented Customer Support Engineer to join their fast-paced and collaborative Customer Support … Maintain thorough and accurate records in the CRM system Assist with product demonstrations, onshore preparation for offshore deployments, and technical support for internal functions such as Sales, Marketing, and Customer Success teams. Contribute to the creation and updating of technical documentation, internal knowledge bases, and user guides. Participate in the on-call rota to provide out-of-hours technical … with free on-site parking. The individual We’re looking for people who have: Proven experience delivering first-line technical support with a strong focus on understanding and meeting customer requirements. Background in the installation, commissioning, servicing, and repair of technical equipment, particularly in environments where integration with other systems is required. Skilled in diagnosing faults across hardware and More ❯

Are you a Customer Support Engineer? Do you have prior experience troubleshooting PLC systems? Are you confident liaising with customers and supporting them with technical issues? If so, I am actively hiring for a Customer Support Engineer to join an automation business on a permanent basis. Customer Support Engineer Permanent Position Days and Nights … shift pattern (Panama Shift – 42 hour week) Market Harborough Customer Support Engineer Job Description Maintaining positive customer relationships ensuring they are supported during breakdowns and providing professional telephone support for both internal, external and PLC related topics Managing the hotline ticket systems for IT, facilities and controls Ensuring accurate documentation is added to the system from calls … had with customers Attending sites during support office ours to support project works and training Troubleshooting PLC problems with end customers Customer Support Engineer Essential Experience/Skills/Qualifications Must be able to troubleshoot PLC systems (Siemens TIA/Step 7 is advantageous) Flexibility to travel when required Strong customer service/support experience within a More ❯

daily), Monday - Friday. Mandatory requirement: 5-year checkable work history (critical for Airside access) and ability to pass a criminal record check and UK Manual Driving License In this Customer Engineer role you'll maintain and support our contract with British Airways (IAG) Data & Voice network services at Heathrow. You'll be part of a team of … engineers at Heathrow Airport who have a wide range of skills & responsibilities; however, your primary role will be as a Customer Engineer responding to reported incidents such as voice telephone faults on Cisco phones. You'll be on-site daily at Heathrow (08.00 - 16.00) but sometimes required to carry out tasks at London City and Gatwick airports, along More ❯

Graduate Customer Support Engineer - Biomolecular Solutions page is loaded Graduate Customer Support Engineer - Biomolecular Solutions Apply locations United Kingdom - East England - Cambridge time type Full time posted on Posted 30+ Days Ago job requisition id Job Description Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science to life. … can't wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at . Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support … dynamic organization to be a part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our Biomolecular Services (Automation, Genomics and Cell Analysis). Your main responsibilities will be: Respond to customer needs by providing repair, installation, upgrade and preventive maintenance More ❯

The Company: A market leading diagnostics company. Global business A progressive, high-tech healthcare business. Invest in their staff. Offer career progression opportunities. The Role of the Customer Support Engineer Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset Attending to breakdowns, repair and PPM. Key activities … will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites’ portfolio. Will also be providing customer training on the equipment Covering the IVD portfolio Full Product and training provided Benefits of the Customer Support Engineer £52,170 basic salary with some flex potentially depending on experience Bonus 12% of Salary Car or … allowance Group Income Protection Employee Assistance Programme Pension Life Assurance, Benefit Funding The Ideal Person for the Customer Support Engineer Must have an engineering qualification, Bsc or HND of equivalent Ideally you will have clinical pathology diagnostics experience Will look at other complex medical equipment such as MRI systems An ambitious and motivated, qualified field service professional You More ❯

Senior Staff Backend Engineer, Customer Operations Cardiff, London or Remote (UK) We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer … we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The Customer Operations team provides tech-led and human support experiences for now over 10 million customers. We don't just solve customer problems - we aim to improve customer … fast, and empathetic support. Our Operations tech team has three focus areas: Creating in-app experiences that enable customers to solve their own problems . As well as building customer experiences ourselves, we help all product teams at Monzo build better products by developing a system of reusable components that other teams can use. Tooling that enables our More ❯

of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is disrupting the legal profession around the globe The Senior Customer Solutions Engineer role offers a unique opportunity to work across Sales, Product and Customer Success, accelerating our customers' technical teams ability to get connected and unlock the … providing a market-leading technical experience for Enterprise customers, enabling them to integrate with our platform faster and with less effort. The ideal candidate will possess a blend of customer-focused skills and a solution mindset, helping customers understand how best to integrate the solutions we offer to accelerate their success. You will get hands-on with our platform … and Workflow engine, implementing solutions that unlock seamless legal workflows across a customer's technology estate. A Senior Customer Solutions Engineer will acquire in-depth knowledge of our AI platform and how it can be effectively integrated into various customer systems. They will work closely with prospective and existing customers to provide expert advice and support More ❯

billion turnover by the end of 2025. In the UK, Talan counts 500 employees on several sites, the main being: London, Birmingham, Edinburgh and Chester, Leeds. Job Description Process Engineer- Customer Journey Optimization Manager. As part of the Process Intelligence and Automation Team, you will have a fantastic opportunity to work on various cutting-edge automation technologies, with … hold monthly socials in each region, and regular lunches to catch-up with teams on site. This role is to develop a clear strategy for continuous improvement of the customer journeys. This involves identification, prioritization and optimization customer journeys customers across Business Banking propositions, coordinating operational implementation and post implementation control. Customer journeys are critical to deliver … optimum customer service, enabling a seamless customer experience of business banking servicing. Experienced change manager: highly organized with strong attention to detail Work with a Lean and Agile mindset, re-prioritizing strategic focus where required Business leader: ability to work autonomously; drive change; and own major deliverables which directly impact customers. Excellent communicator: Manage senior stakeholders; lead key More ❯

A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You … of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with … manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in More ❯

Select how often (in days) to receive an alert: Customer Solutions Engineer Country/Region: GB Connect with Eutelsat Group Be part of a new era in communications, transforming connectivity with Eutelsat Group - the world's first GEO-LEO integrated global satellite operator. As a global leader in satellite communications, we provide infinite connectivity, broadcasting television channels and … transmitting news reports, provide wholesale broadband Internet access services. With Eutelsat Group You'll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team Where your skills ignite opportunities & you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group … we're united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Position Overview: We are seeking a skilled and experienced Customer Solutions Engineer to join our dynamic team. In this position, you will play a crucial role in testing and documenting customer-deployed configurations and solutions across various segments More ❯

to help them quickly aggregate, analyze, and act on their threat data to mitigate risk and threats to their network security. We're looking for a talented and experienced Customer Success Engineer CSE who can hit the ground running in a fast-paced, quickly evolving environment. The position will report to the Director of Customer Success Engineering. … deep knowledge of the ThreatConnect product, related technologies, and the customers' deployments to solve problems quickly and provide proactive guidance. CSEs are the most elite role in ThreatConnect's customer support organization, with advanced technical, problem-solving, account management, and customer interaction skills. CSEs are the driving force that empowers customers to become powerful players in the threat … this role, you'll get to Provide ThreatConnect platform training for software admins and analyst users while supporting various use cases of the product Have the ability to map customer processes, intelligence requirements, and infrastructure into ThreatConnect's capabilities/data modeling Eliminate any customer or internal bottlenecks impeding problem resolution Work with third-party cybersecurity platforms/ More ❯

and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed. As a Customer Data Engineer, you will be a part of a strong energetic and fast-growing global team. You will be an integral part of clients' ongoing data requests and … and technical capabilities, and highly effective time management skills. We are looking for a master multi-tasker who thrives in challenging, fast-paced environments, with agility and ease. The Customer Data Engineer is a position that brings with it an excellent opportunity to learn and grow within a rapidly expanding company on the cutting edge of Martech. Responsibilities … implementation of data pipelines and data marts, access versatile data sources, and apply data quality measures Investigate data mismatches and apply solutions Work side by side and support the Customer Success teams in order to meet customer business needs. Interact with clients to understand business needs and collaborate on project scopes, planning, and execution. Requirements: Graduate with a More ❯

Our client is a global leader in precision test and measurement solutions, serving industries such as telecommunications, electronics, automotive, and aerospace. They are seeking a knowledgeable and customer-focused Customer Support Engineer with hands-on experience in test equipment to join their technical support team. Key Responsibilities Provide technical support for customers using electronic test equipment, both … remotely and on-site when required. Troubleshoot hardware and software issues, ensuring timely and effective resolution. Collaborate with engineering, product, and sales teams to understand customer requirements and provide tailored solutions. Conduct product demonstrations, training sessions, and technical presentations for clients. Maintain accurate records of support cases, resolutions, and follow-up actions. Assist in the creation of technical documentation … FAQs, and knowledge base content. Keep up to date with new products, industry trends, and customer needs. Qualifications & Experience Bachelor's degree in Electrical Engineering, Electronics, or a related technical field. Proven experience supporting or working with electronic test equipment (e.g., oscilloscopes, signal generators, spectrum analyzers). Excellent troubleshooting, analytical, and problem-solving skills. Strong communication skills, with the More ❯

website, dedicated to AI Native Development, which is the go-to place for developers navigating the evolving AI-driven software landscape. Overview of role We're looking for a Customer Success Engineer with a passion for AI developer tools. In this role, you'll primarily be an internal user of our product, collaborating with the Tessl customers and … use cases, and work closely with Tessl's Engineering and Product teams to provide them with this user and product feedback. This role requires you to work in a customer-obsessed manner to ensure our customers have a delightful experience with the Tessl product, and you should work on their behalf to improve the product continually. Key Responsibilities: Driving … Customer Success: Engage with Tessl customers and the community to help them onboard and become successful Tessl users. Improve Tessl's Product: Communicate bugs and enhancements users encounter, champion their resolution, and relay those to customers. Manage Customer Relationships : Nurture and build relationships with yourself, the Tessl team, our customers, and avid users. Developer onboarding improvements: Proactively suggesting More ❯

users worldwide by 2032. Opportunities to help shape a journey like this do not come around often! As we continue to scale, an opportunity has arisen for a Senior Customer Success Engineer to join our team. In this role, you will partner with our account executives and customer success team to craft technical solutions for our Enterprise … customers . Your collaborative and customer centric approach will help you build strong relationships with your team and SafetyCulture customers as you utilise your technical skills to ensure our customers reach their goals, and succeed with the SafetyCulture platform. Demonstrating a strong interest in tech, you will be passionate to develop your skills in a front facing engineering role … and grow your career with one of world's fastest growing global SaaS companies and Australian Tech unicorns. How will you spend your time Partnering with our Customer Success team and wider Go-to-Market team to craft technical solutions for our managed customers; Partnering with our Sales team to help communicate the technical side of our platform offering More ❯

asking that you attend the office a minimum of 1 day per week. Our Data Environment Our Data teams are aligned to divisions covering the following Banking Services & Products, Customer Identity & Financial Crime and Data & ML Engineering. Our Data teams are excited about delivering meaningful and impactful insights to both the business and more importantly our customers. Hear from … end and manage priorities accordingly Experience supporting and working with cross-functional teams in a dynamic environment Desirables: Version control using GitHub or similar Exposure working with Data within Customer Operations or Customer Outcomes (Complaints or Welfare Support) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get More ❯

eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The Cortex Customer Success Architects are responsible for empowering our clients to prevent successful cyberattacks as well as simplify and strengthen security processes, automate and streamline security operations and attack surface management, the team … partners, and their awesome colleagues. Without these ninjas, we will fail. And failure is not an option! Your Impact Time to value - Provide guidance and assistance to enable effective customer deployment and customization of their XDR/XSIAM platform throughout the customer lifecycle to ensure quick and successful product deployment and adoption Product Expert - Acts as the product … new features and developing additional innovative use cases Digital First - Ensure technical knowledge of the team is translated into articles and guides for our customers to consume allowing our customer coverage to scale Qualifications Your Experience Experience as a Security Incident Responder or SOC analyst/manager Experience with development and maintenance of scripts in Python JavaScript or PowerShell More ❯

Full Stack Developer - Customer Experience Engineering at Judge.me Closing the Trust Gap in E-commerce Location: Remote with hybrid option (2 days in Shoreditch office near Old Street) Salary: £60-90k dependent upon the value the successful candidate brings! Our Mission: Fixing Trust in Commerce For a decade, we've been on a mission to close the Trust … word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a Full Stack Developer to build and maintain critical internal systems that power exceptional customer experiences at scale. You'll architect and develop sophisticated tools, integrations, and AI-powered solutions that directly impact our position as the app in the Shopify ecosystem. This role … sits at the exciting intersection of engineering and customer experience, where your code directly influences our app store reviews - our primary growth driver. You'll work closely with our Head of Customer Support to build next-generation systems that enable our team to deliver world-class support efficiently and effectively. What Makes This Role Special High-Impact Development More ❯

Country: United Kingdom Site Location: UK - Client-based Job Type: Permanent/Full Time Date Posted: 01/05/2025 We have an excellent opportunity for a Photocopier Engineer to work on site at the University of Bath, one of our key customers. As a Customer Support Engineer, you will be the face of Sharp Business More ❯

at . And for a full listing of open job opportunities go to Responsibilities Performs as on-site support liaison between Panasonic and Airline Customers/OEMs to ensure customer satisfaction and optimum performance of all Panasonic equipment. Provides service, technical guidance, support, and training to airline customers to ensure product performance and reliability objectives are met. Represent Panasonic … Field Engineering's interests in the resolution of technical issues with other Panasonic and customer engineering departments. Acts as a mentor and technical resource to lower-level Field Engineers. Key Responsibilities Service, Support, Training, and Troubleshooting Provide technical guidance, formal training, and field assistance to other Panasonic personnel and airline customers in troubleshooting and resolving system hardware, network, and … a strong inter-departmental Engineering interface and support. Monitors and coordinates engineering solutions and implementation of fixes/solutions. Assists in aircraft delivery and support during flight test and customer flight acceptance. Other duties as required Liaison to Airline/OEMs Work closely with the customer's technical departments in providing timely and accurate data, reports, and feedback. More ❯

Sr. Ops Engineer, MSP-CX DR, Mechatronics & Sustainable Packaging Customer Experience Job ID: Amazon Spain Services, S.L.U. - B76 Amazon is at the forefront of innovation within the space of fulfillment technology and robotics. We are seeking an innovative and solutions-oriented Operations Engineer to be a part of our global effort to develop and deliver the next … generation of world-class technology systems inside our fulfillment centers in Europe. In the Mechatronics & Sustainable Packaging Customer Experience (MSP-CX) organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle … Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform "stand-alone work-cells" into "end-to-end integrated solutions" that are safe, easy-to-operate, easy-to-maintain, easy-to-deploy, and easy-to-service. Successful candidates will have strong More ❯

brands, including Snap, Robinhood, DoorDash, and Zillow. Learn more at Chronosphere.io . Follow at LinkedIn and X . About the role You will be a key contributor to our Customer Success team. You'll address technical issues encountered by our customers. They will come to you first, and trust you to understand the urgency and get the situation resolved. … You will work closely with the customer and build up a relationship with their team. You will work closely with the internal account team (CSA & SA), and when necessary you'll involve the internal engineering and product teams. In This Role You Will Bring all the diverse and great aspects of your authentic self to work every day. Work … correctly decide whether to involve the engineering team. Collaborate directly with the engineering team to isolate and fix problems and also identify areas of improvement to better serve our customer's needs. Confirm that delivered fixes really address the original concern. Contribute to documentation and knowledge base articles. You Must Have 5+ years of experience in an engineering or More ❯

provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools … makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband Visit us here to find out more: The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be … users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds. We More ❯