1 to 25 of 29 Permanent Customer Engineer Jobs in England

Are you a Customer Support Engineer? Do you have prior experience troubleshooting PLC systems? Are you confident liaising with customers and supporting them with technical issues? If so, I am actively hiring for a Customer Support Engineer to join an automation business on a permanent basis. Customer Support Engineer Permanent Position Days and Nights … shift pattern (Panama Shift – 42 hour week) Market Harborough Customer Support Engineer Job Description Maintaining positive customer relationships ensuring they are supported during breakdowns and providing professional telephone support for both internal, external and PLC related topics Managing the hotline ticket systems for IT, facilities and controls Ensuring accurate documentation is added to the system from calls … had with customers Attending sites during support office ours to support project works and training Troubleshooting PLC problems with end customers Customer Support Engineer Essential Experience/Skills/Qualifications Must be able to troubleshoot PLC systems (Siemens TIA/Step 7 is advantageous) Flexibility to travel when required Strong customer service/support experience within a More ❯

The Company: A market leading diagnostics company. Global business A progressive, high-tech healthcare business. Invest in their staff. Offer career progression opportunities. The Role of the Customer Support Engineer Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset Attending to breakdowns, repair and PPM. Key activities … will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites’ portfolio. Will also be providing customer training on the equipment Covering the IVD portfolio Full Product and training provided Benefits of the Customer Support Engineer £52,170 basic salary with some flex potentially depending on experience Bonus 12% of Salary Car or … allowance Group Income Protection Employee Assistance Programme Pension Life Assurance, Benefit Funding The Ideal Person for the Customer Support Engineer Must have an engineering qualification, Bsc or HND of equivalent Ideally you will have clinical pathology diagnostics experience Will look at other complex medical equipment such as MRI systems An ambitious and motivated, qualified field service professional You More ❯

The Company: A market leading diagnostics company. Global business A progressive, high-tech healthcare business. Invest in their staff. Offer career progression opportunities. The Role of the Customer Support Engineer Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset Attending to breakdowns, repair and PPM. Key activities … will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites' portfolio. Will also be providing customer training on the equipment Covering the IVD portfolio Full Product and training provided Benefits of the Customer Support Engineer £52,170 basic salary with some flex potentially depending on experience Bonus 12% of Salary Car or … allowance Group Income Protection Employee Assistance Programme Pension Life Assurance, Benefit Funding The Ideal Person for the Customer Support Engineer Must have an engineering qualification, Bsc or HND of equivalent Ideally you will have clinical pathology diagnostics experience Will look at other complex medical equipment such as MRI systems An ambitious and motivated, qualified field service professional You More ❯

Senior Staff Backend Engineer, Customer Operations Cardiff, London or Remote (UK) We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer … we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The Customer Operations team provides tech-led and human support experiences for now over 10 million customers. We don't just solve customer problems - we aim to improve customer … fast, and empathetic support. Our Operations tech team has three focus areas: Creating in-app experiences that enable customers to solve their own problems . As well as building customer experiences ourselves, we help all product teams at Monzo build better products by developing a system of reusable components that other teams can use. Tooling that enables our More ❯

of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is disrupting the legal profession around the globe The Senior Customer Solutions Engineer role offers a unique opportunity to work across Sales, Product and Customer Success, accelerating our customers' technical teams ability to get connected and unlock the … providing a market-leading technical experience for Enterprise customers, enabling them to integrate with our platform faster and with less effort. The ideal candidate will possess a blend of customer-focused skills and a solution mindset, helping customers understand how best to integrate the solutions we offer to accelerate their success. You will get hands-on with our platform … and Workflow engine, implementing solutions that unlock seamless legal workflows across a customer's technology estate. A Senior Customer Solutions Engineer will acquire in-depth knowledge of our AI platform and how it can be effectively integrated into various customer systems. They will work closely with prospective and existing customers to provide expert advice and support More ❯

billion turnover by the end of 2025. In the UK, Talan counts 500 employees on several sites, the main being: London, Birmingham, Edinburgh and Chester, Leeds. Job Description Process Engineer- Customer Journey Optimization Manager. As part of the Process Intelligence and Automation Team, you will have a fantastic opportunity to work on various cutting-edge automation technologies, with … hold monthly socials in each region, and regular lunches to catch-up with teams on site. This role is to develop a clear strategy for continuous improvement of the customer journeys. This involves identification, prioritization and optimization customer journeys customers across Business Banking propositions, coordinating operational implementation and post implementation control. Customer journeys are critical to deliver … optimum customer service, enabling a seamless customer experience of business banking servicing. Experienced change manager: highly organized with strong attention to detail Work with a Lean and Agile mindset, re-prioritizing strategic focus where required Business leader: ability to work autonomously; drive change; and own major deliverables which directly impact customers. Excellent communicator: Manage senior stakeholders; lead key More ❯

A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You … of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with … manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in More ❯

A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You … of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with … manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in More ❯

A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You … of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with … manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in More ❯

to help them quickly aggregate, analyze, and act on their threat data to mitigate risk and threats to their network security. We're looking for a talented and experienced Customer Success Engineer CSE who can hit the ground running in a fast-paced, quickly evolving environment. The position will report to the Director of Customer Success Engineering. … deep knowledge of the ThreatConnect product, related technologies, and the customers' deployments to solve problems quickly and provide proactive guidance. CSEs are the most elite role in ThreatConnect's customer support organization, with advanced technical, problem-solving, account management, and customer interaction skills. CSEs are the driving force that empowers customers to become powerful players in the threat … this role, you'll get to Provide ThreatConnect platform training for software admins and analyst users while supporting various use cases of the product Have the ability to map customer processes, intelligence requirements, and infrastructure into ThreatConnect's capabilities/data modeling Eliminate any customer or internal bottlenecks impeding problem resolution Work with third-party cybersecurity platforms/ More ❯

This position is posted by Jobgether on behalf of Torq. We are currently looking for a Customer Success Engineer in London. This role offers a dynamic opportunity to join a fast-growing, innovative cybersecurity company as a vital member of the Field Engineering team. As a Customer Success Engineer, you will help customers maximize the value … ensuring smooth adoption and lasting satisfaction. Provide expert technical support to troubleshoot and resolve complex issues. Collaborate with product and engineering teams to influence the product roadmap based on customer insights and market trends. Maintain a deep understanding of the platform and industry developments to deliver thought leadership to both business and technical stakeholders. Architect tailored solutions that meet … customer business and technical requirements using the platform's workflows. Partner with cross-functional teams to deliver training, workshops, and technical services that enhance customer knowledge and engagement. Manage incident triaging and prioritize customer issues to ensure timely resolution. Contribute to business growth by encouraging expanded use of the platform among customers. Minimum 2 years of hands More ❯

and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed. As a Customer Data Engineer, you will be a part of a strong energetic and fast-growing global team. You will be an integral part of clients' ongoing data requests and … and technical capabilities, and highly effective time management skills. We are looking for a master multi-tasker who thrives in challenging, fast-paced environments, with agility and ease. The Customer Data Engineer is a position that brings with it an excellent opportunity to learn and grow within a rapidly expanding company on the cutting edge of Martech. Responsibilities … implementation of data pipelines and data marts, access versatile data sources, and apply data quality measures Investigate data mismatches and apply solutions Work side by side and support the Customer Success teams in order to meet customer business needs. Interact with clients to understand business needs and collaborate on project scopes, planning, and execution. Requirements: Graduate with a More ❯

their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: Reporting to the Manager, Customer Support Engineering, the Customer Support Engineer responsibilities include resolving customer concerns, creating and improving internal tooling, and engineering solutions to help Vercel customers get the most … on a rota system. Ultimately, you will help establish our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience. If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London … beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Solving interesting cases for Vercel customers. Troubleshooting customer issues alongside our engineering team. Working with other Vercel teams to provide advice and assistance, both internally and externally. Developing and improving internal tools alongside engineering. Specializing in a More ❯

industry. We are looking to build on this success by designing a world-class organization across all seniority levels and hierarchies. That's where you come in. As a Customer Value Engineer at Taktile you work with our customers to maximize the value they get from the platform. This function is core to our mission of transforming our … customer's decisioning infrastructure to optimize and automate complex and mission critical business decisions. You will work in partnership with Taktile's Sales and Solutions Team and are making sure our customers maximize value from Taktile throughout their entire lifecycle. ABOUT YOU Curious and Creative -You love identifying and exploring creative solutions to our customers' challenges and diving deep … into their technical and business implications for the customers and the Taktile platform as a whole Customer Centric -You are curious and obsessed with maximizing the value customers get from the Taktile platform directly and through our support Entrepreneurial -You're hands on and driven to shaping the future of the product and organization around you and willing to More ❯

Interested in driving Spotify's developer portal philosophy among some of the largest and most advanced tech companies? We in Spotify's Backstage team are looking for a Customer Success Engineer with a unique balance of technical knowledge, an eye for business, and interpersonal skills to kick start the area focused on providing strategic guidance to our customers … and automating problem-solving. We're seeking versatile engineers skilled in web development and customer interaction. Your primary responsibility will be to build and maintain strong relationships with our current customers, ensuring their success and satisfaction with our commercial Backstage products and services. Ideal candidates have a strong background in developer productivity and/or infrastructure, technical consulting, and … customer management or similar roles. Join a high-paced, startup-like team of engineers, marketers, business developers, and product managers to drive an entirely new technology-focused business line and distribution channel. We want someone passionate about that type of environment. What You'll Do Nurture strong relationships with our small-business segment by providing tools, information & training needed More ❯

a diverse, passionate team that values collaboration (golf on a Thursday, Soccer once a month, movie nights whenever we fancy it). We are looking for a Field Service Engineer whose mission is to be the tip of the spear as a senior deployment and field service for Automata's LINQ automation platform. You will be amongst the first … EMEA hires in a new facility and will be in the position to leverage your experience to help shape the customer process and team. You will be at the center of every EMEA project, responsible for assembly of both Automata and 3rd Party hardware solutions as well as the overall maintenance and reliability after deployment. Why is this role … important for Automata? As the Field Service Engineer you will be responsible for ensuring customer success in all aspects of build, maintenance and support, bringing your experience to the team and helping ensure a delightful customer journey with the LINQ platform. In this role you will be responsible for Be the senior engineer responsible for complex More ❯

asking that you attend the office a minimum of 1 day per week. Our Data Environment Our Data teams are aligned to divisions covering the following Banking Services & Products, Customer Identity & Financial Crime and Data & ML Engineering. Our Data teams are excited about delivering meaningful and impactful insights to both the business and more importantly our customers. Hear from … end and manage priorities accordingly Experience supporting and working with cross-functional teams in a dynamic environment Desirables: Version control using GitHub or similar Exposure working with Data within Customer Operations or Customer Outcomes (Complaints or Welfare Support) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get More ❯

from their global manufacturing partners. They provide equipment as well as services such as calibration, sub-contract measurement, training and metrology consultancy. They are now looking for an experienced Customer Support Engineer which is a highly technical position that requires strong customer service skills, patience, attention to detail and superior problem-solving skills. Please note this role … is fully on-site so suitable applicants must be willing to commute to Gloucester Monday to Friday and will involve travelling to customer sites. Main Duties & Responsibilities: The ability to build up a strong rapport with customers, agents and fellow colleagues. Ensure high-quality customer support for the product range Metrology Direct supply To be a team player … and repairs when necessary. Provide high-level support to external customers at their location. Provide on-site training to customers. Interface with cross-functional work teams such as applications, customer support/services/sales and marketing. Develop and create service documentation when needed. Create and maintain service information within the Metrology Direct CRM. Timely and professionally handle field More ❯

We are looking for a Junior Data Engineer to support our internal teams by extracting, transforming, and analysing data, and building the tools and repeatable processes that power our strategic insights. In this role, you will play a pivotal part in the technical execution that supports our Architect 360 offering and helps our client-facing teams to succeed. As … a Junior Data Engineer, you will work in the Retail Strategy team, reporting to the Business Data Analytics Lead. You will work closely with your lead and collaborate with the wider teams, such as Product and Engineering and Customer Success, to provide the accurate data and insights needed to support our clients effectively. You'll play a key … in the team's success by ensuring the data we provide is accurate and timely, helping to demonstrate to clients and prospects that Ometria is the foremost data-driven Customer Data and Experience Platform. This is an exciting opportunity to develop into a Business Data Analytics or Backend Engineering role. Role Outcomes Execute on data extraction, transformation, and analysis More ❯

Full Stack Developer - Customer Experience Engineering at Judge.me Closing the Trust Gap in E-commerce Location: Remote with hybrid option (2 days in Shoreditch office near Old Street) Salary: £60-90k dependent upon the value the successful candidate brings! Our Mission: Fixing Trust in Commerce For a decade, we've been on a mission to close the Trust … word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a Full Stack Developer to build and maintain critical internal systems that power exceptional customer experiences at scale. You'll architect and develop sophisticated tools, integrations, and AI-powered solutions that directly impact our position as the app in the Shopify ecosystem. This role … sits at the exciting intersection of engineering and customer experience, where your code directly influences our app store reviews - our primary growth driver. You'll work closely with our Head of Customer Support to build next-generation systems that enable our team to deliver world-class support efficiently and effectively. What Makes This Role Special High-Impact Development More ❯

pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Quality Engineer, you will plan, implement, and manage compliance of design, development/manufacturing, production processes, and/or quality requirements with safety, quality, and regulatory standards for worldwide distribution. Qualcomm … Engineers collaborate with cross-functional teams to meet and exceed customer expectations. About the Role This is a technical customer facing role within the Quality Organization supporting Automotive customers based in Europe to provide leading edge automotive applications using the latest Qualcomm Snapdragon, Modem and 5G technology. Focus on in-region Automotive customers for Qualcomm products from customer development, mass production to field returns. Provide world class quality support to address quality issues and customer returns. Work with Automotive customers and Qualcomm internal teams to support customer APQP, required to bring up new products (Including documentation, risk assessment etc.). Work closely with Customer Engineering/Applications teams to enable customer new product More ❯

Software Development Engineer, Public Sector Customer Engineering Job ID: AWS EMEA SARL (UK Branch) What do we do? The Public Sector Customer Engineering (PS CE) team helps customers solve their most interesting business challenges by rapidly developing innovative prototypes using world-class cloud and open-source technologies, and working to co-build with AWS customers and partners. … find missing persons, Artificial Intelligence to optimise ride-shares and machine learning to grade exam answers. We are a team of problem-solvers and builders who work on our customer's challenges that don't have cookie-cutter solutions. We often don't have the answers right away, and are expected to Dive Deep to figure out the best … customers by showing how technology can solve their problems. What's in it for you? You will have the opportunity to be part of one of the fastest growing, customer obsessed, and innovative companies in the world. You will be able to dive deep into the details on operations and engineering. Everyone is a leader at AWS. You will More ❯

at . And for a full listing of open job opportunities go to Responsibilities Performs as on-site support liaison between Panasonic and Airline Customers/OEMs to ensure customer satisfaction and optimum performance of all Panasonic equipment. Provides service, technical guidance, support, and training to airline customers to ensure product performance and reliability objectives are met. Represent Panasonic … Field Engineering's interests in the resolution of technical issues with other Panasonic and customer engineering departments. Acts as a mentor and technical resource to lower-level Field Engineers. Key Responsibilities Service, Support, Training, and Troubleshooting Provide technical guidance, formal training, and field assistance to other Panasonic personnel and airline customers in troubleshooting and resolving system hardware, network, and … a strong inter-departmental Engineering interface and support. Monitors and coordinates engineering solutions and implementation of fixes/solutions. Assists in aircraft delivery and support during flight test and customer flight acceptance. Other duties as required Liaison to Airline/OEMs Work closely with the customer's technical departments in providing timely and accurate data, reports, and feedback. More ❯

Responsibilities (Text Only) Technically Oriented: Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, and communicate progress and next steps to customers. Focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry, and direct customer input to detect and flag trends or patterns … leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Act as a mentor, share knowledge, and contribute to the content and readiness strategy for the team. Customer Solution Lifecycle Management: Serve as a connecting point between the product team and customers throughout the engagement lifecycle. Engage with customers to understand their business and availability needs, and … develop proactive guidance on designing configurations and deploying solutions on Azure. Handle complex escalations on customer issues, conduct impact analysis, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis and translate findings into opportunities for improvement, tracking and driving them as repair items. Relationship/Experience Management: Act as the More ❯

Sr. Ops Engineer, MSP-CX DR, Mechatronics & Sustainable Packaging Customer Experience Job ID: Amazon Spain Services, S.L.U. - B76 Amazon is at the forefront of innovation within the space of fulfillment technology and robotics. We are seeking an innovative and solutions-oriented Operations Engineer to be a part of our global effort to develop and deliver the next … generation of world-class technology systems inside our fulfillment centers in Europe. In the Mechatronics & Sustainable Packaging Customer Experience (MSP-CX) organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle … Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform "stand-alone work-cells" into "end-to-end integrated solutions" that are safe, easy-to-operate, easy-to-maintain, easy-to-deploy, and easy-to-service. Successful candidates will have strong More ❯