1 to 25 of 73 Permanent Customer Insight Jobs in England

About The Role To be the visible champion of the use of customer data and insight (analytics & research) across Motability Operations so that it flows constantly across the business, shapes our thinking, illuminates choices, provokes challenge, and drives a culture of customer-focused, evidence-based decision making. … To develop and own the vision and strategy for Customer Research, Insight, and Analytics covering Customer Analytics (segmentation, modelling, profiling, measurement, and business intelligence) and Customer Research, both ongoing (Voice of the Customer, brand tracking) and ad hoc (deep dives and through our customer community). To work across the company, forging strong connections with leaders, proactively influencing them to use customer data and insight in the very high-value strategic decisions that are made infrequently and those that are made every day. To build, lead, coach, and inspire a team more »

Role: Senior Customer Insight Analyst Location: Manchester Full Time, Permanent Hybrid, 2 days per week on site Salary: £45,000-£50,000 CCA are delighted to be partnered with a major UK brand who are looking to recruit a Senior Customer Insight Analyst. This is an … exciting opportunity reporting to the Senior Analytics Manager for a multi-site customer operation. You will be responsible for interrogating data and translating into key insights and forecasts for the business. What you need as Senior Customer Insight Analyst: Ability to deliver timely and accurate forecasts and … datasets and convey data stories to non-technical audiences. Understanding of SQL, Power BI or Advanced Excel skill set is desirable. If this Senior Customer Insight Analyst sounds like the role for you, please click apply for further consideration. CCA Recruitment Group is an employment agency with a more »

London, Millbank Verian (formerly Kantar Public) is one of the top tier social research agencies in the UK . We provide knowledge, evidence and insight that helps Government, the private sector and the Third Sector plan and care for society. We are looking for a Research Director to join … our growing Communications team, with expertise primarily in quantitative methods, but also ideally some qualitative experience. In this role, you will lead large-scale customer insight and tracking projects for one of our biggest clients, as well as Government communications evaluation projects across a range of topic areas. … You will work with clients to advise them on strategic priorities, customer and audience insights and evidence of their campaigns’ or interventions impact; and help to develop and manage a talented and expanding team of researchers. The Communications team conducts a wide range of communications development, campaign evaluation and more »

CUSTOMER INSIGHT MANAGER EAST BIRMINGHAM (hybrid) UP TO £55,000 + benefits Bring your SQL and customer insight skills to support this leading financial services company! Being able to work across the business and use data and insights to make changes across the business, this is … from around the globe, communicating in a way that works for all hands on with SQL, SAS and Python for conducting analytics work, understanding customer behaviour, lifetime value, retention, etc. and deployment of segmentation models to fully understand the customer base, propensity models to predict future customer behaviour, and customer frequency modelling different business problems and how data can help the business YOUR SKILLS AND EXPERIENCE: experience in a customer insight analytics role, working across similar projects as listed above technical skills in SQL, SAS, and/or Python, as well as a more »

Senior Insight Analyst/Lead Insight Analyst required to joining our rapidly expanding Customer Insight and Activation team (CIA) The Opportunity: As a Senior Insight Analyst/Lead Insight Analyst you will have the opportunity to work on multiple projects with some of our … largest projects. Reporting to the Insights Lead, you will be responsible for analysing digital behaviour in order to provide key, actionable insight and critical recommendations to our clients. This is more than just an insight role; it’s an opportuniy to help shape the digital and business strategies … or Microsoft tool suite to leverage other type of data in your analysis What you’ll be doing: Creating measurement plans that identify the customer behaviour to be tracked (you will work closely with our implementation analysts for this) Establishing detailed reporting and visualisations that help our clients understand more »

Senior Insight Analyst/Lead Insight Analyst required to joining our rapidly expanding Customer Insight and Activation team (CIA) The Opportunity: As a Senior Insight Analyst/Lead Insight Analyst you will have the opportunity to work on multiple projects with some of our … largest projects. Reporting to the Insights Lead, you will be responsible for analysing digital behaviour in order to provide key, actionable insight and critical recommendations to our clients. This is more than just an insight role; it’s an opportuniy to help shape the digital and business strategies … or Microsoft tool suite to leverage other type of data in your analysis What you’ll be doing: Creating measurement plans that identify the customer behaviour to be tracked (you will work closely with our implementation analysts for this) Establishing detailed reporting and visualisations that help our clients understand more »

with copywriters to be unique and personalised in your campaigns and influence uplift in the commercial outcome for the business! Provide insights into the customer, who they are and how best to engage with them YOUR SKILLS The successful candidate will have the following skills and experience: Experience using … competitive benefits. HOW TO APPLY Please register your interest by sending your CV to Gerard Matthews via the apply link on this page. CRM, Customer Relationship Marketing, Segmentation, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer Analytics, Campaigns, Customer Targeting, Target Analysis, Customer Insight more »

RTM). Our ambition is to make the civica.com the leading global sales and service channel – helping delivery high quality MQLs and improving the customer experience. You will be responsible for building our website development strategy to support our business growth ambitions. You will be expected to track KPIs … the role holder will need to partner with the wider organisation, particularly marketing, product and sales enablement functions. You will work with colleagues in customer insight, planning, product marketing, brand & influence, campaigns and operations to deliver on that plan. Whilst you will not have direct line management responsibilities … the delivery and rollout of a new global website. Define, build and manage the website product roadmap – covering key value journey adds, integrations and customer journey improvements. Partner with our Marketing Technology Product Manager to ensure we can leverage and integrate out wider MarTeck stack to optimise one of more »

CUSTOMER ANALYTICS MANAGER BIRMINGHAM £45,000 – 55,000 Global leader in financial services going through a huge insight transformation. Take on a managing role where you help to lead an arm of company in providing detailed customer insights! THE COMPANY Financial service going through a digital transformation … You will work with one of their leading retail partners focussing on how to benefit and grow the external brand! THE ROLE As a Customer Analytics Manager your focus will be to aid the business in providing insights across customer and campaign analytics, specifically you will: Use SQL … and Python to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention Segment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised customer experience Provide insights to senior stakeholders (internal more »

Hybrid 3 days in the office & 2 Home London Kings Cross or Ashford, Kent The Saga Cruise Marketing Team are looking for an ambitious, customer centric and results-driven CRM Executive to join their dynamic CRM team. As one of our CRM Executives youll play a key part in … to a data-driven approach utilising Lifetime Value, Intent and Next Best Action modelling. This requires the CRM strategy to shift to be truly customer-led opposed to channel execution focused. Youll be working closely with the CRM Manager to develop and deliver the Email and DM calendar across … is delivered and proofs are signed off reading for posting Work closely with the CRM manager to plan and deliver omni-channel journeys utilising customer-data based segmentation and models. Explore the customer data set and harnessing insight you will develop campaign strategies which extract value from more »

move the business forward through the use of data driven decision making. 📍 A hybrid role, delivering a wide range of analytics across performance marketing, customer insight and broader business questions Salary: £60,000 - £70,000 Location: Hybrid/London This recognisable start-up brand are looking to hire … Digital Marketing Analyst to support the existing Head of Data & Analytics, in continuing to enable the use of data to drive decisions across marketing, customer, product and digital marketing performance, This subscription based business have already made waves in the beauty and self-care industry, challenging major global brands … analytics and support the Head of Data & Analytics in continuing to grow the data capabilities. You will be responsible for Digital Performance Marketing Analytics, Customer/Consumer Insights, Digital and Product Analytics all of which will inform business decision making. This offers a steep career growth trajectory and huge more »

the ContraForce Platform by building a globally led, digital-first scale organization aligned with customers and partners. Dedicated to one of the fastest growing customer segments, the Service Provider Growth organization is committed to delivering the global digital scale engine for our business -- this is where you come in. … achieving their business objectives through best-in-class digital engagement. Diverse and Inclusive, wellbeing, sustainability, giving and learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the ContraForce Sales organization and the value we … engage digitally to help solve their business problems. We are looking for a Director of Partners for EMEA who specializes in Security Operations for customer solutions. You will work with partners and customers to prospect for and initiate the sales engagement for ContraForce’s capabilities and platforms. ContraForce continues more »

in the move to GA4 Oversee all tag changes across the websites to ensure all data is captured in the right systems. Develop a customer insight reporting suite to support the marketing strategy. About you: working knowledge of SQL query writing to extract and transform data for reporting. more »

in the move to GA4 Oversee all tag changes across the websites to ensure all data is captured in the right systems. Develop a customer insight reporting suite to support the marketing strategy. About you: working knowledge of SQL query writing to extract and transform data for reporting. more »

community engagement on the channels, particularly Twitter and LinkedIn, grow the community and interact with its members • Conduct market research to identify trends and customer insights • Help to coordinate marketing events such as workshops and webinars • Utilise marketing tools to track campaign performance and optimise results What You Will more »

engagement on the business channels, particularly Twitter and LinkedIn, grow the community and interact with its members Conduct market research to identify trends and customer insights Drive SEO for all the business and sub-brand channels Collaborate with the product and business development teams to develop a strategy for more »

Own propositions relating to fixed connectivity products such as Broadband, Ethernet and Wi-Fi and their related portfolio of Value Added Services (VAS) and customer premise equipment (CPE) Decide what to sell to whom at which price through which route to market for best results. This will cover all … Hospitality subject to the proposition in question Develop and take new propositions from concept to market: New propositions ideation, evaluation and business casing using customer, competitor and trading insights. Once funding approved work with marketing, product and programme teams to take the proposition concept to market and ensure it … delivers the business and customer benefits promised. Excite and engage our front line and wider teams working with L&D teams to best enable them to sell or service your proposition Own pricing and packaging for this category of propositions as a component of new proposition ideation and in more »

commercial update of their proprietary AI driven robotics. With huge financial backing from multi-million-pound business investors, they're already accumulated a healthy customer base across the Food & Beverage industry making a name for affordable automation to the masses. But they need you to take it to the … with stakeholders at all levels, from Production Manager through to CFO Attend select industry trade shows to promote the company (UK and overseas) Feedback customer insight to the product team Customer site visits (approx. 80% of your time) On offer to you is: A competitor salary of more »

bridge the gap between a great product and its target market. We're counting on your experience to engage our internal team and customers. Customer Insight Expert: Draw on past successes in capturing and leveraging customer feedback. Turn these insights into powerful marketing campaigns. Content Strategy Pro … You've been in this game and know how to play it. We're looking for someone who can hit the ground running. A Customer-Centric Marketer: Your past roles have honed your ability to understand and meet customer needs. Creatively Minded, Strategically Driven: You're full of … towards our goals. About Us: At SentiSum, we're a blend of bold thinkers and passionate doers. We value smart growth and long-term customer relationships. Join a team committed to innovation, collaboration, and making a real impact. Show Us What You've Got: We'd love to see more »

growth. The company are scaling and increasing their market share resulting in scope to pick up more responsibility and progress quickly. Core responsibilities: Use customer insight and data to drive the business forward. Partner with the Senior Leadership Team to develop and execute a strategic roadmap A focus more »

Customer Analyst UK Retailer ** Unfortunately my client CANNOT offer sponsorship for this role ** 💸 Up to £48k plus 15% bonus & benefits inc discounts 🏠 Once a week - Central London THE ROLE We’re hiring for a consultative Insight Analyst to join an existing team of 6, which sits in a … wider Marketing and Insights team of 60. You will be responsible for delivering bespoke segments and customer insights to end suppliers, for this national retailer. You have responsibility for all the analytics using both loyalty and non-loyalty data to enable improved customer engagement and understanding. You will … also have support from a Lead Analyst, and will manage the whole analytics pipeline from customer insights, CRM analytics and even modelling if you have the skills or are inclined to learn. They have support for all the BAU campaign reporting from an offshore team run by Accenture, so more »

blockchain industry. Collaborate with internal teams to ensure marketing efforts align with company objectives and product development. Conduct market research to identify trends and customer insights You will need to have; Previous experience in a similar Marketing Manager role with knowledge of and a passion for the blockchain industry more »

a fantastic opportunity for a data professional to join a dynamic and growing team, where you will be responsible for spearheading data initiatives across Customer Analytics, Marketing, Insights, Data Science and Research. The Company Our client is a subscription-based consumer technology brand, that is growing year on year. … position will help pioneer this from a data perspective. The Role As a Director of Data, you will be responsible for: Leading teams across Customer Insight Analytics, Engineering, Data Science and Research. Champion data initiatives across marketing, commercial, product and customer experience. Lead the team from a more »

positioning based on comprehensive insights across the entire spectrum of company products. Strategize and execute product launches, establishing clear KPIs to gauge success. Channel customer insights/feedback and both primary and secondary research into the product development/improvement roadmap. Collaborate effectively with internal teams, including developers, engineers more »

strategies to support our client's mission, growth, and sector influence. Communications Management: Oversee all internal and external communications, including PR, media relations, and customer insights, ensuring brand consistency across all platforms. Stakeholder Engagement: Implement systematic approaches to stakeholder engagement and deliver national events that highlight our work. Content more »