1 to 25 of 541 Permanent Customer Requirements Jobs in England

implementations based on business process requirements. Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications. Able to communicate on complex issues to meet business and customer requirements to avoid escalations. Keep up to date with current and future market developments, technologies, product and strategies. Ensuring adherence to our coding and design standards, and providing … technical hand-over documentation. Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT. Escalate issues in line with company processes to ensure customer demands are met. Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer. Recording, qualification and … questioning of customer requirements, even in complex projects and in the case of unclear customer requirements. Effective communication skills and be a team player, capable of building collaborative working relationships in a dynamic customer facing environment. You will need to work collaboratively across all SN CoE teams. Depending on your experience you will also: Provide technical More ❯

in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM) and HRSD. They continue to ensure their team holds complex and varied expertise across every aspect of the Now Platform. Their customers look to them for … high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. · Delivering high quality ServiceNow implementations based on business process requirements · Robust Now Platform Implementation understanding, with in-depth knowledge in additional ServiceNow applications · Able to communicate on complex issues, to meet business and customer requirements to avoid … future market developments, technologies, product and strategies · Ensuring adherence to our coding and design standards, and providing technical hand-over documentation · Increasing application operating efficiency and adapting to new requirements, as necessary. · Assisting with system testing and UAT · Escalate issues in line with company processes, to ensure customer demands are met · Attend and present at customer meetings More ❯

of London IT Support Engineer Main Responsibilities: Daily Operation • Provide 1st line level of technical or business system support via telephone, email, and online tickets • Support, maintain, and improve customer services • Assist other team members in Europe or back office/project members • Assist customer HQ in Japan and third-party vendors • Work proactively to ensure prompt resolution … of support cases, timely project completion, and the highest levels of customer satisfaction • Understand and comply with the customer's IT policies and procedures Administrative Tasks (based on customer requirements) • IT compliance reporting and tasks, e.g., SOX compliance, user ID/device inventory updates • Produce monthly IT reports and newsletters • Update and maintain intranet contents • User … support for user ID management systems and other internal systems System Integration/Maintenance Services • Support system integration and maintenance tasks on behalf of the customer • Maintain related documents, including user manuals • Summarise customer requirements for system integration services Project Management • Act as project coordinator as a representative of the customer • Assist other on-site engineers More ❯

and challenging opportunity to join the global Sales organization of Curtiss-Wright Defense Solutions! Location: Remote - Ideal Geo Location - within the UK- Remote, with expectation of 40% travel to customer sites and CW sites. Supports Annual Sales Plan through pre-sales and/or post-sales technical consulting activities (Requires extensive knowledge of company's complex products). Responsible … Team of Field Application Engineers to include: Regular check-ins on workload and role enablement (Process, Tools & Training) Support and mentoring for complex technical sales tasks to assure successful customer integration and implementation of established company products. Support for Pre-Sales Strategic Customer Engagement: Customer Meeting Support promoting Curtiss-Wright capability and aligning Curtiss-Wright solutions to … customer needs Customer Technology Day Support promoting Curtiss-Wright capability and aligning Curtiss-Wright solutions to customer needs Triage and qualify customer enquiries/requests to prioritise and classify new business Consultative Bid Support for Customer Requests Customer Architecture Requirements Discussions & Definitions Capture and analyse customer requirements and consult with internal More ❯

attention to detail, communication, and teamwork within the team. Candidates with a good understanding of all aspects of Systems Engineering relating to lifecycle processes and methodologies should apply. Responsibilities Requirements Analysis & Management Review and interpret User Requirements Documents (URDs) Derive and document system/sub-system requirements Establish and control requirement baselines Perform impact assessments on change … requests Manage requirements through IBM DOORS (or equivalent) Solution Development Develop technical solutions for hardware, software, and systems-of-systems Decompose requirements into design building blocks at system and subsystem level Identify, propose and secure buy-off for system solutions Support configuration definition and management activities Artefact Generation Produce high-quality technical documentation in line with project governance … verification plans You are expected to be able to work in all areas of top the V model where you will be able to support concept translating systems to customer requirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation More ❯

attention to detail, communication, and teamwork within the team. Candidates with a good understanding of all aspects of Systems Engineering relating to lifecycle processes and methodologies should apply. Responsibilities Requirements Analysis & Management Review and interpret User Requirements Documents (URDs) Derive and document system/sub-system requirements Establish and control requirement baselines Perform impact assessments on change … requests Manage requirements through IBM DOORS (or equivalent) Solution Development Develop technical solutions for hardware, software, and systems-of-systems Decompose requirements into design building blocks at system and subsystem level Identify, propose and secure buy-off for system solutions Support configuration definition and management activities Artefact Generation Produce high-quality technical documentation in line with project governance … verification plans You are expected to be able to work in all areas of top the V model where you will be able to support concept translating systems to customer requirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation More ❯

COMPANY OVERVIEW The AI-Powered Decision Engine Fueling Business Performance with Customer-First Products First Insight is a global leader in AI-powered decision-making, trusted by brands like Gap, Under Armour, Marks & Spencer (M&S), Woolworths, Family Dollar, and Kohl's. Leveraging advanced AI technologies-including Agentic AI, generative AI and human computational modeling-combined with real-time … consumer data, First Insight transforms consumer insights into profitable strategies that drive measurable business success. Powered by its proprietary Voice of the Customer platform and Value Score, First Insight enables businesses to evaluate the value of products, people, and experiences. First Insight helps companies confidently design, price, and market offerings that resonate with consumers, ensuring every decision aligns with … predictive analytics, First Insight empowers businesses across industries-including retail, apparel, footwear, automotive, home goods, CPG, and hospitality-to outpace competitors by deeply understanding and adapting to ever-changing customer needs. From concept to conversion, First Insight equips brands to create offerings customers love while achieving higher revenue, stronger margins, and deeper customer loyalty. As we continue to More ❯

to support the enabling of smooth data flow throughout the business in both R&D and production: Creation of inner labels and pallet labels conform to European legislation and customer requirements, centralized processes for all 4 European sites, Applying standardized GF European labelling strategy for all customer items. Creation and Co-ordination of B to C labels. … ensure the business meets its commercial deadlines. Responsibilities: Labels -Item set up/Compliance: Generation of labels-Item set up Creation and maintenance of Docentric label templates to meet customer, business and legislative requirements. Associating templates with packed item products for each customer in D365. Understanding and entering product specific technical data for each customer in D365 … appear on the customers various label formats including Ingredient list, Allergens, Nutritional data, Directions for use, Storage conditions, Shelf life, GS1 Bar coding, QR coding, Managing 3rd party translation requirements of non-standard languages, eg Arabic, Russian, Portuguese Demonstrate creative solutions and professional designs for labelling. Generating required technical data in GApps and D365, for each product manufactured on More ❯

Management products and solutions Provide Sales with pre-sales technical support when building proposals, quotes and tenders Development of technically and price competitive applications for Thermal products to fulfill customer requirements where standard products do not fit Organize and host events to demonstrate Vertiv products and technologies effectively to audiences of varied technical knowledge Work closely with consultants … to understand their requirements and collaboratively develop effective solutions Key Duties: Technical support: Review RFQs and identify customer requirements/specifications Provide sales and pre-sales support with technical support of product specifications and applications Standard product selection based on customer requirements Coordinates with factory engineering departments for specific technical requests Special applications - Engineer-to … technical documents Internal support for project management team and sales Presentation/explanation of solution to sales organization Support Engineering and Manufacturing, and manage development of ETO product once customer order is received Manage the relationship between Sales teams and the business unit Attend customer meetings with Sales manager as a technical expert Visit consultants on a regular More ❯

Client Success Lead - Innovative Technology London, United Kingdom Posted on 20/06/2025 Not every client success role lets you shape cutting-edge autonomous technology through deep customer relationships. This one does. Join a Boeing-backed team building the future of autonomous drone operations. We're not just another tech startup, we're pioneering technology that's … already being deployed by National Grid and major operators across critical sectors, and we need someone who can turn customer insights into product innovation. Why Join? Deep customer relationships that drive innovation: Build partnerships where your understanding of client needs directly shapes how our autonomous technology evolves. Strategic influence on product development: Your customer insights will influence … deployed: Work with autonomous systems that are conducting real missions today, not theoretical prototypes. Shape an emerging technology: Help define how autonomous drone technology develops by understanding and translating customer requirements. Join a company that's scaling now: This is the perfect moment to join. We're rapidly expanding with proven technology, growing customer base, and accelerating commercial More ❯

our office in Telford, we are looking for an Application Engineer Specialst to provide an in-depth level of technical expertise. What you'll do: Supporting the wider EMEA customer base with service line specific, pre or post, in-depth technical support. Work closely with operations teams to ensure viability of complex, out of process or replacement part proposals … to ensure clear alignment on execution strategy. Establish best practice methodologies for achieving customer requirements through our factory or network partners. Gain a solid understanding of the customer's technical requirements and ability to make design changes and communicate appropriate solutions. Evaluate customer requirements to best manage expectations and risks for strategic projects. Thoroughly … review and evaluate customer supplier 3D CAD data, DFM, and RFQ's and assist the customer in working through recommended or required changes to meet their part requirements. Provide technical guidance to sales and customers regarding process capabilities and limitations. Balance the objective of satisfying the customer requests with the best fulfilment path with consideration to potential More ❯

have over 60k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government. Role Summary : The Customer Success Manager (Buyers)role is responsible for building and maintaining strong relationships with our buyers, growing strategic, lasting and successful partnerships. You help customers maximise the value they get … from use of the products and services they subscribe to, drive platform adoption both in the buyer community and their respective supply chains; help retain subscriptions and grow customer advocacy. Job Responsibilities: Customer onboarding Develop a comprehensive understanding of the customer needs and business objectives, building a personalised adoption plan that supports their business and increases customer advocacy. Complete the initial set up of the platform to meet the customer requirements Provide comprehensive training to the customer. Driving adoption Set up and manage supply chain campaigns to drive adoption of the platform within the Buyers supply chain. Create individual success plans support your customers' business objectives through the use of our tools. Present impactful More ❯

systems, while adhering to industry standards and best practices. Duties include but not limited to: Support the development and effective use of MBSE tools and artifacts in support of customer needs. Designing and maintaining requirements architectures. Creating SysML views to represent interactions You are expected to be able to work in all areas of top the V model … where you will be able to support concept translating systems to customer requirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation, update, validation, verification), including suppliers' integration and DOORS experience, Documentation: Produce detailed technical documentation, supporting the development of … engineering requirements and associated documentation. Completion of trade studies Manage planning and work package management. Reviewing, documentation - Subsystems, customer, work packages. SYS ML Generation UML Knowledge Requirements and Use Case analysis Concept assessment and design trade studies System architecture design and functional modelling Performance assessment and systems behavior analysis Verification, Validation, proving and Certification Systems Integration Model More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … our customers with the technical aspects of deploying an AI-first Intercom Implementation. In order to set up the AI Agent for maximum resolution, this may include migrating their customer support operations and data from their current tool. Your primary focus will be to provide exceptional technical expertise throughout the implementation and to ensure that the technical solutions implemented More ❯

limited to: You are expected to be able to work in all areas of top the V model where you will be able to support concept translating systems to customer requirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation … update, validation, verification), including suppliers' integration and DOORS experience, Documentation: Produce detailed technical documentation, supporting the development of engineering requirements and associated documentation. Completion of trade studies Manage planning and work package management. Reviewing, documentation - Subsystems, customer, work packages. SYS ML Generation Requirements and Use Case analysis Concept assessment and design trade studies System architecture design and … Rhapsody Qualifications Bachelor's degree in Engineering, Computer Science, or a related field. Applicable and suitable experience can be substituted for qualifications. Essential skills Systems Engineering Technical Requirement Specification Requirements Verification Requirements Development Requirements Proving Rhapsody PLM tools System design Systems Architecture Systems Integration Ability to provide inputs to project Management MS Office Suite Understanding of complete More ❯

s most popular Open Source storage software. (Remote/Hybrid) From your home office or regional hubs, iXians across the globe collaborate in real-time to deliver the best customer experience possible. Light on meetings, our agile stand-up environment helps all employees develop relationships and better deliver outcomes. We live our values every day, striving to be inclusive … EMEA Sales Engineer is a critical technical resource supporting our rapidly growing EMEA sales organization. As the technical expert bridging the gap between our world-class TrueNAS solutions and customer requirements, you'll work directly with Account Executives, channel partners, and enterprise customers across Europe, Middle East, and Africa to architect, design, and demonstrate storage solutions that solve … pursue kaizen. The Day-to-Day The essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed. Customer-Facing Technical Leadership Conduct technical discovery sessions with prospects and customers to assess current infrastructure, pain points, and strategic requirements Design and present TrueNAS solutions that address specific More ❯

We're a growing team, and as we scale, so does our need to focus on expanding our Customer Success team. You'll be joining a people-focused company, and as a Enterprise Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused … with senior leaders and decision-makers across various business units and geographies. The Enterprise CSM is proactive in driving adoption, value realization and aligning Vendavo's solutions with the customer's long-term business strategy. THE OPPORTUNITY Advocating customer needs throughout the customer lifecycle, understand customer business challenges, and industry trends consulting on how Vendavo can … help them achieve their objectives Collaborate with the account team to develop account plan and call-to-actions Cultivate relationshipstodriveadoption, ensure retention, and maintain high overall customer satisfaction Develop partner focused relationships with key account contacts Understand customer concerns working effectively with internal teams to ensure our ability to resolve them Partner with Vendavo SME's andcustomer stakeholders More ❯

at regular business & service review meetings Manage relationships with a portfolio of c.40 insurance customers and platform users - developing and owning the relationship to identify opportunities Fully understand the customer corporate/organization structure, key ways of operating, key stakeholders and potential whitespace (i.e. where in the company we could offer a service). And to articulate this within … Vitesse - to act as a client advocate Clear understanding of customer's multi-level strategy and fit to what doing with Vitesse - e.g. how does the company's annual report relate to what the delegated authority teams are doing with Vitesse Clear understanding of client's roadmap/strategy, needs and pain-points Maintain knowledge of customer sector … increase revenue and enhance the Vitesse experience. Coordinates with BD, RM, Ops etc to make this happen Service Delivery Collaborate closely with colleagues across the organisation to ensure all customer requirements/needs can be satisfied in an efficient and timely manner. Work across Vitesse organisation to ensure client is receiving best-in-class service and to provide More ❯

a Systems Design Engineer to join one of our leading defence clients at their site in Hertfordshire. The Systems Design team is critical to the product development process, transforming customer requirements into lower-level system architectures (Physical and Functional) and system requirements. The role covers the majority of the Systems Engineering V model, negotiating requirements with the … customer through to the verification and validation process; you will gain a detailed understanding of the design as well as building experience working with capable teams across all development activities. You will be part of a close-knit, hardworking, and highly motivated team striving to develop some of the world's most advanced technologies and the Systems Design Engineer … this innovative development of these technologies. Skill and Experience; Degree or equivalent qualification in Engineering, Mathematics, Physics or have sufficient applicable defence industry experience. Experience with deriving and managing requirements, Experience with generating Functional and Physical Architecture using SysML, ARCADIA, or similar MBSE language, Experience dissecting and understanding customer requirements and disseminating them down into lower-level More ❯

Using prior experience, training, and education, the ideal candidate will demonstrate effective communication and work closely with clients and other Baker Tilly team members to resolve challenges and improve customer processes. This is a client-facing role that requires a deep knowledge of construction accounting and construction management processes, coupled with excellent interpersonal, organisationaland communication skills. Responsibilities of this … Baker Tilly clients while developing an in-depth. understanding of customers' business. Advocate for clients, team members, and the product. Work effectively, independently and collaboratively in a team environment. Customer focused with high customer satisfaction and successful customer adoption. Exhibit professionalism always. Technical Functions: Collaborate with teams and customers to implement Sage Intacct using our methodology: Lead … role on multiple simultaneous projects. Manage workload on multiple projects simultaneously. Conduct requirements definition discussions. Design solutions. Configure software. Perform unit and integration testing Conduct training for customer end-users at all levels of the customer's organisation and relate system functionality to customer business requirements. Analyse complex business processes and interpret customer requirements More ❯

work in their London office. In this role, you will be responsible for assisting business expansion with UK/European clients, carrying out technical pre-sales tasks, and ensuring customer satisfaction while promoting the company's services. The ideal candidate should have technical expertise in network security, exceptional documentation skills, and the ability to manage customer requirements … from Monday to Friday SALARY: up to 48k depending on experience START: ASAP LOCATION: London BENEFITS: Travel fee (up to Zone 6) Pre-sales Specialist Main Responsibilities: Define customer requirements and translate them into technical solutions Create high-level and detailed designs, proposals, and solution architectures Provide technical consultancy and support to their customers during the pre-sales … and post-sales phases Outline project plans, update progress of execution, including recovery plans Conduct revenue and profit analysis Research and identify emerging technology trends relevant to customer needs and business strategy Identify technology trends and create new products Provide strategic input into product roadmaps and innovation initiatives Drive and manage technology evaluation stage Coordinate with suppliers for product More ❯

throughout the lifecycle of the solutioning process. Through this partnership, you will work in a consultative role to assist in the successful closing of deals by listening to our customer, understanding their problems and positioning innovative solutions using AvePoint products. What your day to day will look like: Presenting and demonstrating AvePoint's product offerings relevant to customer … solution discovery, solution overview, and technical deep dive sessions with customers. Communicating with prospective customers, assisting and guiding them through their evaluation and selection process Building environments tailored to customer requirements as proof of concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives Participating in writing proposals in response … to RFIs/RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment Sharing information with the sales and technical teams about our products and the market Acting as the customer advocate and liaison to the AvePoint product management and development teams Helping the sales team identify and understand More ❯

are looking for The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, training users, testing workflows and resolving issues. The Specialist will liaise with Charles River Technical Support … post go-live journey. Educate customers on the methodologies and functionality provided by CRIMS. Advise on best practices regarding the implementation and operation of CharlesRiver solutions and services. Evaluate customer requirements to identify potential enhancements to Charles River solutions and services. Document and communicate product improvements as part of customer-specific requirements or in response to … trends in the marketplace. Responsible for maintaining a client issues list and status reporting. Train users on existing workflows Gather requirements for new asset classes, security types and/or business line Document requirements Works with Professional Services team to assign dedicated resources to accomplish deliverables Contribute to software quality by clearly communicating defects to Client Support and More ❯

ideas. Who are we looking for? At Gamma Enterprise, we support some of the most recognised Enterprise and Public Sector companies in the world for their business-critical networking requirements, across their MPLS, SASE, LAN and Wi-Fi estates . Within our Enterprise division we focus on solving real world communication problems by creating solutions. We apply knowledge, creative … day-to-day? The Solutions Architect will work alongside the sales team, Lead Solutions Architects and Solutions Consultants to gain new customers as well as increase penetration into existing customer accounts by using innovative and creative technical solutions. They will ensure effective; pre-sales and solutions support by providing good technical expertise across a wide range of Gammas Managed … development of their Managed Network requirements. Solution size will vary but focus will be on solutions for the larger Enterprise customers dealing directly with Gamma as a provider. Understand customer requirements and by displaying a strong level of knowledge of all the managed networks products and services, translate these requirements into functional, effective, and appropriate solutions . More ❯

and training sector, renowned for delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area their commitment to innovation, advanced technology, and exceptional customer service drives to constantly push the limits of aviation training and simulation. Senior Systems Engineer The company are looking for a seasoned Senior Systems Engineer to join the team. … This is a vital role which involves providing requirements analysis and systems engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers. Key Responsibilities Gather and analyse customer requirements for system architecture, feature development, and third-party system integration's. Represent the company in customer-facing engagements, including requirements gathering, critical design reviews, and integration efforts. Convert customer needs into clear, comprehensive software requirements that align with both system architecture and operational objectives. Completing 1:1 appraisal Delivering Team meetings and leadership More ❯