of one of the following offices : Brackmills, Northampton. Accountabilities and Key Performance Indicators Sales targets. Sufficiency of sales pipeline to deliver planned growth. Clientretention (of the accounts assigned a named account manager). Client satisfaction – as measured via engagement surveys. Application and client acceptance of price increases … evaluation of key strategic activities. Development of a best-in-class client experience including regular meetings and feedback, driving best practice. Strengthen and manage customer relationships at all appropriate levels, including overseeing all customer activities. Accountable for ensuring an optimum plan of delivery is in place with all more »
also play a crucial role in: New Business Development : Analysing customer requests and data to provide initial feedback and make informed decisions. ClientRetention/Growth : Maintaining and enhancing relationships with existing clients through proactive engagement and data-driven optimisation. New Business Implementation : Ensuring seamless implementation of more »
Who We Are Intelligent Reach/Searchspring provides ecommerce retailers with the industry-leading software platform for managing product data. With a global presence in London, San Antonio, Denver, Colorado Springs, Portland, Toronto, Sydney, and Bangalore, Intelligent Reach/Searchspring more »
and maintain a robust sales pipeline through strategic networking · Conduct product demonstrations to showcase our solutions effectively · Provide exceptional after-sales support to ensure customer satisfaction and retention · Act as a liaison between clients and internal teams, advocating for customer needs and providing valuable feedback Requirements … industry · Door-to-door sales experience · Local industry knowledge would be considered a plus · Proven track record of exceeding sales targets and delivering exceptional customer service · Strong proficiency in sales methodologies and CRM tools · Excellent communication and negotiation skills · Ability to work autonomously and manage time effectively · Tech-savvy more »
Central London Head Office, as a MarTech Pre-Sales Solutions Consultant, you'll collaborate with the Director of Strategy and Growth in a highly customer facing role to design solutions tailored to clients' needs. Your role will involve crafting proposals, engaging with clients, and collaborating with internal business and … Adobe and CDPs. Key Responsibilities: - Analysing client briefs to identify winning strategies. - Developing compelling proposals and pitches. - Contributing to account planning to ensure clientretention and growth. - Engaging with partners to align their products with our services. - Providing thought leadership and supporting marketing efforts. - Assisting delivery teams in more »
Brent, England, United Kingdom Hybrid / WFH Options
Morris Sinclair Recruitment
Central London Head Office, as a MarTech Pre-Sales Solutions Consultant, you'll collaborate with the Director of Strategy and Growth in a highly customer facing role to design solutions tailored to clients' needs. Your role will involve crafting proposals, engaging with clients, and collaborating with internal business and … Adobe and CDPs. Key Responsibilities: - Analysing client briefs to identify winning strategies. - Developing compelling proposals and pitches. - Contributing to account planning to ensure clientretention and growth. - Engaging with partners to align their products with our services. - Providing thought leadership and supporting marketing efforts. - Assisting delivery teams in more »
industries to lead digital transformations. ROLE: Work closely with clients on a regular basis to define project scope and deliverables. Work on projects around customer acquisition and retention. Help to improve overall digital strategy and campaigns. REQUIREMENTS: Proficiency in Python and SQL Excellent communication skills with proven experience working … with stakeholders or clients Demonstrated value and impact in your work, presented well on your cv Experience working with customer/marketing focused data more »
and repairing commercial ware washing equipment, including under-counter, pass-through, and rack conveyor dishwashers. Your primary objective is to ensure excellent service quality, customer satisfaction , and retention while maximizing profitability. You will perform on-site installations, diagnose, and resolve technical issues, and generate detailed service reports. … Following company protocols, you will collaborate with the technical team, share informat ion, and make recommendations based on customer requirements. Ownership of goals and targets, such as response times, first-time fix rates, customer satisfaction, stock management, productivity, and teamwork, will be essential to your success in this more »
delivery of technical services to a high end commercial site. You will be a key member of a successful team working closely with the customer to ensure tge clients receive the highest level of service. Responsibilities: Manage technical service delivery to clients, ensuring high quality and timely delivery of … services Develop and maintain strong relationships with clients, ensuring customer satisfaction and retention Manage technical resources, including staff and contractors, to ensure that they are effectively utilized Identify and implement service improvement initiatives to enhance service delivery quality and efficiency Monitor and report on service delivery metrics more »
Guildford, England, United Kingdom Hybrid / WFH Options
Office Angels
will identify opportunities to up-sell products and services, meeting agreed revenue targets. You will be working closely with internal teams to ensure high customer satisfaction and retention, conducting regular business reviews and provide advice on best practices! Sounds interesting...what are they looking for?? .. Skills and … Experience: Proven experience as an Key Account Manager or a similar role Track record of achieving revenue and retention targets. Excellent communication skills. Strong problem-solving abilities.If this is for you then you should apply today! If you know someone else who may be suitable, please pass on more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
They seek an adept individual capable of overseeing various initiatives simultaneously, such as devising growth strategies for international markets, bolstering and preserving their global customer base, enhancing the online international experience to resonate locally, and orchestrating operational adjustments to uphold service excellence in new territories. They are looking for … daily relationships with international marketing agencies, technology partners, and business collaborators in key growth regions to align with the company's overarching strategy. Drive customer acquisition and retention efforts to ensure sustained growth and brand loyalty. Identify and assess multiple international growth opportunities by analysing datasets, monitoring more »
Client Director – Qualitative Research Medium sized Global Research agency Flexible working/option to work fully remote within the UK Work directly with the MD of Qualitative Research to grow the offering About the company This Global research agency is more »
City of London, London, United Kingdom Hybrid / WFH Options
Ask Recruiting Limited
Client Manager Location: UK only ( remote role ). Must have a designated space to work from due to constant contact with clients, team and director. Company Overview: We are a fast-growing accountancy firm, established in 2022, working exclusively with more »
Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% clientretention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights more »
commitment to becoming the #1 IT MSP for SMEs in the UK, keeping our clients at the forefront of modern technology whilst delivering exceptional customer service. Our wide selection of services includes IT support, cybersecurity, cloud solutions, and more, all geared towards helping clients achieve their goals and grow … there! You could potentially be the latest addition to our supportive network as our new Account Manager. If you are confident at providing excellent customer service, this could be the perfect opportunity for you. Provided you have a genuine interest and enthusiasm for IT, we can offer you the … focus on building strong relationships with our clients by adding value wherever possible. Thanks to this approach, were able to boast a 97% clientretention rate, giving each one the confidence to refer us onwards. Working with our Account Director, youll be required to: Build productive and profitable more »
and expanding relationships with existing clients. You will leverage your understanding of Salesforce solutions to identify business opportunities and provide tailored solutions to meet customer needs. Responsibilities Develop and implement a strategic sales plan to achieve revenue targets and drive business growth. Engage with C-level executives and key … decision-makers to understand their business challenges and objectives. Conduct compelling product demonstrations and presentations tailored to customer needs. Develop and maintain strong relationships with existing clients to ensure customer satisfaction and retention. Lead the contract negotiation process, ensuring favorable terms and closing deals to meet or exceed more »
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Henry Nicholas | B Corp Certified
work over long hours. The experience we need: We're seeking an experienced Client Manager with a proven track record in client success, retention, and upselling. The ideal candidate will have: At least 3 years of experience as a client manager in a digital marketing agency, preferably in … tasks. More About the Company: Working as part of a client-focused model which revolves around three key stakeholders: Client Managers: Responsible for clientretention and satisfaction. Project Managers: Ensuring effective project delivery and profitability. SEO Strategists: Driving results by setting and achieving KPIs with clients. Operating in more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Henry Nicholas Associates Ltd
over long hours. The experience we need: We're seeking an experienced SEO Client Manager with a proven track record in client success, retention, and upselling. The ideal candidate will have: At least 3 years of experience as a client manager in a digital marketing agency, preferably in … tasks. More About the Company: Working as part of a client-focused model which revolves around three key stakeholders: Client Managers: Responsible for clientretention and satisfaction. Project Managers: Ensuring effective project delivery and profitability. SEO Strategists: Driving results by setting and achieving KPIs with clients. Operating in more »
Key Responsibilities: Lead and manage a team of service technicians, ensuring timely and effective completion of service contracts. Maintain strong relationships with clients, ensuring customer satisfaction and retention. Grow the service division to achieve personal and business goals, with resources available to help achieve plans. Future opportunity for career … a service management role, ideally within the refrigeration , HVACR or Process Engineering sector. Excellent leadership and team management skills. Ability to effectively deliver on customer expectations. Strong communication skills and customer-focused approach. Package: £60K-£65K Car/Allowance £6,500 Bonus up to 15% 26 Holidays Private more »
Hertfordshire, England, United Kingdom Hybrid / WFH Options
Insure Recruitment Ltd
yourself as a critical driver of the company’s success. Your focus will be fixed on generating high levels of new business, improving clientretention and growing your own client book. At the same time, you’ll leverage your thorough understanding of the technology focus, to position yourself … to” person for insurance solutions. You’ll be joining a proven, thriving and fast-growing independent commercial insurance broker. This team of high-level customer-focused problem solvers, innovators, creative thinkers and risk profilers provides ‘best in class’ insurance solutions. You will be meeting and building relationships with senior … everything they do. In addition to an exciting base salary, there’s a highly rewarding incentive package (including best in class commission for clientretention and opportunities to grow your own book of clients), a generous benefits package and holiday provision and hybrid working flexibility. Please apply for more »
seeking a dynamic Senior Account Manager to join their team. In this multifaceted role, you will be responsible for building and maintaining a robust customer base while also actively driving new business opportunities. The organisation serves a diverse client portfolio, including SMBs, Corporates, Enterprises, and Public Sector entities, ensuring … attractive OTE structure, ongoing learning and development and a full benefits package. If you are passionate about driving business success, adept at both clientretention and new business generation, seize this opportunity today. Apply now or get in touch with Owen at Aztrum for additional details. more »
organisation is growing rapidly owing to the continued development of their digital integration, enhancing SaaS based products and services and through to driving new customer acquisition. An exciting opportunity to join a vibrant company that has been operating for over 40 years with incredible growth and have won many … role in ensuring customers are fully equipped to realise the full potential of their service, helping to encourage further upsell opportunity and maximising clientretention rates. Day-to-Day Responsibilities Delivering engaging online training courses via Teams Onboarding new clients, training to increase usage on customers who are … ensure training is always topical and relevant to the audience. Providing feedback to the product and content team to help improve the service. Requesting customer feedback on training events using Feefo or Trust Pilot Analysing usage reports and data to find new training opportunities proactively. Developing your knowledge of more »
London, England, United Kingdom Hybrid / WFH Options
Nephos Technologies
Chief Data Officers and senior management teams. From initial data consultancy services to evolving into multiyear data managed service relationships, our impressive 98% clientretention rate underscores our commitment to excellence. The team combines consultancy & services led Enterprise sales and pre sales talent supported by an experienced executive … the relationship by continually seeking fresh client challenges to overcome. Required Experience The ideal candidate should demonstrate a relentless desire to excel in a customer-first sales environment, including: • Solid track record of executive-level selling based on business priorities and outcomes • Proven success in winning new clients through more »
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Carousel Consultancy Ltd
the Enterprise Account Director, you will promote, develop and grow new revenue streams, growing all accounts to over £100k per year in revenue. Clientretention is the our clients biggest priority, so you will successfully negotiate annual contract renewals with increase/upsell or consultancy packages for key … were looking for: Proven track record in a SaaS/subscription environment (ideally data platforms or tech firms) with direct responsibility for increasing clientretention rates Extensive client management experience including managing C-suite client relationships Strong business acumen Experienced in providing clear and accurate reports and forecasting more »