51 to 75 of 123 Permanent Customer Retention Jobs in England

targets Managing the day-to-day relationship with customers, ensuring regular face to face on-site visits where appropriate, delivering exceptional service and maximising customer retention Escalating client issues through our resolution process and ensuring they are resolved Delivering revenue growth within each account from cross selling … audits and supporting training Supporting the Sales Operations Team with the preparation of proposals, tenders and statements of work Maintaining accurate records of all customer activity within our CRM system and in other formats as required Supporting the sales team with attendance at conferences and exhibitions. Responsibilities & Experience Develop … and implement retention strategies Knowledge and experience of Healthcare IT sales Knowledge of PACS & RIS Prepare operational and financial department reports Directly coordinate strategic plans and have a commercial mindset Marketing initiatives to maximise exposure and profitability 5+ years' of experience in a similar role Strong leadership skills. more »

new business opportunities through prospecting, networking, and relationship building with key decision-makers. Build and maintain strong relationships with existing clients to drive client retention and upsell additional services. Collaborate closely with internal teams, including data analysts, consultants, and project managers, to develop tailored solutions that meet clients more »

processes across the firm with a view to implementing and designing strategies for continuous improvement. • Work closely with Partners on business development and client retention initiatives. • Attend, set agendas for and chair Senior Leadership Meetings, manage stakeholder expectations and ensure procedures are adhered to. • Work closely with finance more »

you will create and implement account plans for existing customers who use our OptimiseRx and AnalyseRx technologies. You will focus on objectively measuring usage, customer satisfaction and benefits realisation, which will lead to customer retention and opportunities to upsell. Providing specialist support to our Commercial Management … and nurture broad and deep relationships with key stakeholders - Create and manage account plans which measure customers experience - Become a key voice of the customer - Support customers in achieving timely contract renewals - Effectively recognise and realise upsell and cross-sell opportunities About You To be considered as a Clinical … or deployment management experience - Experience selling and/or delivering services into the NHS Please note, this role combines home working with work on customer sites within your region. You may be required to work outside of normal office hours with occasional overnight stays. Other organisations may call this more »

lines aligned with internal targets set by the Client Portfolio Leader. Driving service delivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary financial information for business and audits. Operating as a commercial lead for more »

finish. Including, strategy, brief response, media plan creation, execution, reporting and invoicing Owning and incrementally growing a book of business by focusing on client retention, growth, renewal, and satisfaction Creating and maintaining short and long-term Account Plans for each designated account Monitoring campaign pacing and KPI performance more »

Administrative Assistant. The role is located near Bond Street. Tasks : * Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention * Reconciling complex accounts & helping Accounts Manager with their clients * Monitoring debtor balances to ensure a reduction in debtors DSO * Liaising with more »

DOE Temporary – 3 months Seeking Credit Controller to join a leading company based outside Cheltenham. This is a project for cash collection and managing customer retention. This would suit an experienced credit controller/accounts/finance professional with experience in cash allocation. Responsibilities: Building strong working relationships with more »

really make their own. Ownership of all CRM channels, email and SMS campaigns and referral and loyalty programmes across three brands. Drive brand awareness, customer acquisition and retention. About you: Strong understanding of the behaviour of online buyers Ability to analyse traffic and trends and then make trading decisions more »

your customers? Do you like helping customers but you find the application support role is a bit limited. This role is working as a customer success manager for an ERP software author. You will work with the Account managers (this is not a sales role) and you will deal … processes, how to improve the software, what is urgent , what is an easy quick fix. Here is some more detail on the job: The customer success manager would involve travel in both the UK and Ireland. This would be a home-based/hybrid role, with occasional trips to … the office in the Halesowen. This customer success manager is working directly with clients doing customer success, or customer account management or customer relationship management, working with the clients and liaising with the support team. The sales team and the Implementation team. You will be making more »

procedures to effectively plan all work going through the area, giving the business a clear overview of utilization. Help maintain client relationships and client retention alongside the account management and sales team. To be considered you must have: Expert knowledge of QC workflows in the digital media supply more »

best practices. Recommending and attending exhibitions and conferences to develop the company products. Building and maintain strong relationships with clients, ensuring high levels of customer satisfaction and retention. Evaluating bids, coordinating bid submissions and working collaboratively with cross-functional colleagues across the globe in design, sales, finance, supply chain more »

our products and services. You'll be responsible for providing first-level support, triaging cases, investigating issues, and collaborating with various teams to resolve customer queries efficiently. We are seeking out for someone who is driven and is looking to use their customer service experience to contribute to … our MHR, customer satisfaction and retention efforts. Responsibilities: Promote a Positive Image: Uphold MHR's reputation by consistently delivering exceptional customer service and maintaining a positive attitude in all interactions. First-Level Support: This will involve a lot of problem solving you will also provide prompt … problem type, and categorise them accurately for efficient resolution. Case Investigation and Resolution: Utilise various resources including Salesforce, knowledge articles, MHR Test Systems, and customer system reviews to investigate and resolve issues promptly. Defect Replication and Coordination: Replicate software defects, coordinate fixes with relevant teams, and ensure timely resolution more »

Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction. Maintain clear and concise documentation of support activities. Qualifications: Proven experience in IT support or a related field. … Strong problem-solving skills with a customer-centric approach. Ability to communicate effectively with both technical and non-technical stakeholders. Familiarity with ticketing systems and escalation procedures. The company also focuses on fostering a warm and welcoming work environment and provides bonuses and incentives to reward you for your more »

Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction. Maintain clear and concise documentation of support activities. Qualifications: Proven experience in IT support or a related field. … Strong problem-solving skills with a customer-centric approach. Ability to communicate effectively with both technical and non-technical stakeholders. Familiarity with ticketing systems and escalation procedures. Full Driving License & Car The company also focuses on fostering a warm and welcoming work environment and provides bonuses and incentives to more »

Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction. Maintain clear and concise documentation of support activities. Qualifications: Proven experience in IT support or a related field. … Strong problem-solving skills with a customer-centric approach. Ability to communicate effectively with both technical and non-technical stakeholders. Familiarity with ticketing systems and escalation procedures. Full Driving License & Car The company also focuses on fostering a warm and welcoming work environment and provides bonuses and incentives to more »

Role: CRM Manager Salary: £45,000 - £50,000 Location: Southampton As the CRM Manager, you will be responsible for the management of Customer Relation Management Systems. The successful candidate will play a pivotal role in working with other stakeholders and cross-functional teams acting as a bridge between the … to align revenue goals with marketing campaigns. Analyse marketing data to identify opportunities for revenue enhancement. Collaborate with the business development team to drive customer acquisition, retention, and upselling. Audits and reporting: Generate insightful reports and dashboard to empower data-driven decision making. Perform routine and scheduled … Collaborate with software development teams to integrate CRM and other systems with other platforms. Data-Driven Insights: Leverage data analytics to uncover revenue trends, customer behaviour, and market dynamics. Provide actionable insights to optimise revenue streams. Key skills, knowledge and experience: Bachelor’s degree in information technology, or a more »

for new talented team members who share our values and ambitions. Within your #OneTeam We are looking for a Technical Account Manager for our Customer Services department which provides advice, listens and offers solutions to our customers. Our customer service teams are essential to ensure a service that … meets our quality requirements. The Customer Success entity at OVHcloud is a team of professionals and experts that plays a crucial and central role in supporting our large account customers in the adoption and use of our solutions. As a Technical Account Manager, you will be required to put … your relational and technical skills into practice to help bring customer success: support in getting started with our tools and services, development of operational activity, governance, technical advice on OVHcloud services, and feedback on future needs. Working closely with Customer Success Managers and sales team, the TAM’s more »

Paid Search Manager/Executive - Google Shopping - PPC Do you have a passion for Paid Advertising across search platforms, strong with customer management and a strong ability for driving traffic If so this may be a position below for you! We are partnered with a dynamic data driven marketing … communicate campaign performance and identify areas for improvement. Stay up-to-date on the latest Google Shopping features and best practices. Account management and customer retention What we need: Experience in paid media campaigns with Google Shopping Proven track record of generating ROI Experience in tools such more »

implementing sales strategies to a portfolio of dealer groups. The groups retail products provide websites plugin conversion tools, digital marketing, dealer management systems and customer retention solutions into dealers and OEM’s. Office Based – London (2 days a week) £50,000 - £60,000 Basic Salary depending on more »

Title: Senior Building Performance Manager [Customer Success] Reports to : Head of Customer Success Location: Remote - London, UK based, Full-Time Bueno is a global company headquartered in Australia. This role will require work flexibility to coordinate across time zones. In your application please include your resume. Cover letters … deep building performance expertise with excellent client management skills to build our SaaS and service business in the EU. The Senior Building Performance Manager [Customer Success] will work closely with the UK Country Manager and Bueno’s cross-functional teams across the world to support our B2B clients, including … repeatable expansion of Bueno in new markets Role-Specific Client Satisfaction - Ensure our satisfaction metrics (e.g. NPS) stay above historical and industry averages. Client Retention - Maintain our target Net Revenue Retention (NRR) by providing exceptional support and driving product adoption. Client Growth - Grow our target NRR more »

within the Incident Business Systems Team, supporting Senior Management, your role involves creating and enhancing new reporting and analysis using various systems to reduce customer detriment and business impact through swift and accurate analysis. Additionally, you'll assist the Incident Manager in building and overseeing the reporting and data … infrastructure for the Next Customer Service Online Operations across our contact centres. What you’ll be doing: Take ownership of report implementation from understanding and clarifying requirements through to development and implementation. Support project with expertise and knowledge of reporting systems advising of best practices and optimum set up … effectively with peers and others, sharing information to contribute to overall success. Results Focused - Engages with the team to achieve and exceed business objectives. Customer Service – Contribute to the delivery of great customer service to ensure the Next brand remains strong and customer recruitment and retention more »

expertise in e-commerce strategies and website management, you will be responsible for optimising our online store's performance, planning trade activities, and enhancing customer engagement. Responsibilities Oversee the day-to-day operations of our US Shopify Website, ensuring smooth functionality, user experience, and performance optimisation. Manage product listings … our external A/B testing agency to plan and execute a high-impact testing plan, including reporting on results and rolling out optimisations. Customer Experience and Retention Champion a customer-centric approach by ensuring a seamless shopping experience, from browsing to checkout, and post-purchase … quality, understated luxury jewellery and accessories for themselves or as gifts, for those moments that matter. With a laser-sighted focus on our bullseye customer, Abbott Lyon has successfully disrupted the jewellery market and won market share from well-established competitors. Having delivered 130% growth last year, and done more »

require: Creating innovative solutions, increasing client engagement, sales and upsell opportunities. Implementing new technologies, resulting in improved client outcomes and market competitiveness. Increase client retention through strong relationship building. Demonstrate proficiency in data centre engineering solutions. Familiar with Gate/Waterfall process. If you are a Data Solutions more »

Desirables Microservices Umbraco Azure CI/CD The Company This company have demonstrated their brilliance since they first started with an incredibly high client retention rate. They work on projects with leading banks as well as private sector companies such as the NHS. They also work closely with more »