1 to 25 of 88 Permanent Customer Segmentation Jobs in England

want to pass that growth onto you. Are you passionate about turning data into powerful insights that shape strategic decisions? At Screwfix, we're looking for a Senior Analyst (Customer Data) to play a critical role in transforming how we understand and serve our customers. In this exciting role, you'll lead the analysis of customer behaviour and … high-level decision-making across trading, CRM, and marketing. You'll be a key voice in the room, translating complex findings into clear, actionable strategies that improve performance and customer experience. This is more than just a numbers role, it's an opportunity to impact the future of one of the UK's fastest-growing retailers. You'll work … impact for our planet and future generations. Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future. Responsibilities - Conduct analysis into customer behaviour, purchasing patterns, and sales data to identify trends, opportunities and actionable insights to inform decision making to enhance commercial decision making and drive business performance. - Translate complex data More ❯

s growth roadmap and using your expertise to grow top line revenues and guide commercial initiatives from our data. You'll own the analysis of the end-to-end customer journey, using our data stack ( BigQuery, dbt, Hex ) to create data models, data products, metrics and find insights that fuel our growth. You'll work closely with other engineers … likes to work autonomously, thrives when solving hard problems and wants to have individual and societal impact. What You'll Do Own Marketing Performance & Funnel Analysis Analyse the complete customer experience, from the first ad impression through product use to lifetime customer value. Develop and maintain core marketing data products, dashboards and reports that serve as the single … funnel performance. Using and evolving reporting, CRM, marketing, tagging and analytics tools, such as Google Analytics, Google Ads, Customer.io , Hex, Tag Manager, Posthog, Meta) Produce insights and measurements from customer performance data, identifying and prioritising the highest-impact opportunities for growth. Identify conversion bottlenecks across our key funnel stages and partner with cross-functional teams to resolve them. Investigate More ❯

alongside a forward-thinking team that’s redefining how data powers business success. What’s in it for you? Impactful AI/ML Projects: Build models for pricing optimisation, customer segmentation, and deal prioritisation that drive real business outcomes. Cross-Functional Collaboration: Work with sales, finance, and pricing teams to translate models into tools and decision aids. Learning More ❯

alongside a forward-thinking team that’s redefining how data powers business success. What’s in it for you? Impactful AI/ML Projects: Build models for pricing optimisation, customer segmentation, and deal prioritisation that drive real business outcomes. Cross-Functional Collaboration: Work with sales, finance, and pricing teams to translate models into tools and decision aids. Learning More ❯

Job Description Job Role : Customer Data Platform Manager Location: London/Manchester/Edinburgh/Newcastle/Birmingham Career Level : Manager - ML7 We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and … our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Customer Data Platform Manager, you will: Have an extensive background in customer data platforms for large organisations and will be comfortable integrating multiple complex data sets, so clients better … understand their customers and how to activate them for marketing use cases. During client projects you will lead cross functional teams to promote a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients. Key Responsibilities: Oversee the implementation and ongoing management of the customer More ❯

the heart of London. We're looking for a Junior Data Scientist eager to apply their analytical and modelling skills to support data-driven decisions that improve performance, enhance customer engagement, and increase profitability across the retail value chain. 🔍 Your Responsibilities: Analyse consumer and sales data: Work with large, complex datasets to uncover insights on shopper behaviour, purchasing trends … and retail performance. Support predictive modelling: Collaborate on machine learning models to forecast demand, optimise inventory, and personalise the customer journey. Develop retail data solutions: Build algorithms and tools that drive smarter pricing, promotion, and merchandising strategies. Cross-functional collaboration: Work closely with marketing, merchandising, and product teams to align data science initiatives with business goals. Data storytelling: Design … data and share insights clearly with both technical and commercial teams. 🌟 It’s a Bonus If You Have: Experience working with retail, e-commerce, or consumer data Knowledge of customer segmentation, churn analysis, or product recommendation engines A passion for retail trends and consumer psychology A curious mindset and eagerness to learn in a fast-paced environment 🎁 What More ❯

what-if’ scenario models to forecast the impact of strategic pivots—including budget reallocation, channel mix optimization, and economic shifts—on revenue performance. Establish standard methodologies for campaign measurement, segmentation performance, and influence tracking. Analytics Partnership & Insight Delivery: Translate technical outputs into clear narratives for CMO and executive stakeholders. Work closely with the Marketing Data Visualization & Reporting lead to … develop dashboards and visualization layers. Partner with Customer Data Intelligence and CDP/Target teams to align audience modelling with performance insight. Collaborate closely with the Marketing Data Enablement team to ensure clean, structured data pipelines and with Corporate Technology to align infrastructure, tooling, and integration strategies. Create frameworks to measure personalization, ABM program efficacy, and segment-level lift. … convey technical insights to senior stakeholders. Additional Preferred Qualifications: Experience working with Adobe Analytics, Salesforce, Snowflake, Marketo, CDPs, and multi-touch attribution tools. Familiarity with CLTV, cohort analysis, and customer segmentation modelling. Background in working within Revenue Operations or Performance Marketing Centers of Excellence. Exposure to AI-driven modelling, predictive segmentation, or real-time scoring. What’s More ❯

what-if’ scenario models to forecast the impact of strategic pivots—including budget reallocation, channel mix optimization, and economic shifts—on revenue performance. Establish standard methodologies for campaign measurement, segmentation performance, and influence tracking. Analytics Partnership & Insight Delivery: Translate technical outputs into clear narratives for CMO and executive stakeholders. Work closely with the Marketing Data Visualization & Reporting lead to … develop dashboards and visualization layers. Partner with Customer Data Intelligence and CDP/Target teams to align audience modelling with performance insight. Collaborate closely with the Marketing Data Enablement team to ensure clean, structured data pipelines and with Corporate Technology to align infrastructure, tooling, and integration strategies. Create frameworks to measure personalization, ABM program efficacy, and segment-level lift. … convey technical insights to senior stakeholders. Additional Preferred Qualifications: Experience working with Adobe Analytics, Salesforce, Snowflake, Marketo, CDPs, and multi-touch attribution tools. Familiarity with CLTV, cohort analysis, and customer segmentation modelling. Background in working within Revenue Operations or Performance Marketing Centers of Excellence. Exposure to AI-driven modelling, predictive segmentation, or real-time scoring. What’s More ❯

agile and efficient future state as part of the IT business transformation plan.This role involves leading the development, implementation, and maintenance of dynamic pricing strategies driven by data analysis, customer behaviour, purchasing trends, and market competition. This includes ensuring consistency across pricing mechanisms and contributing to IT transformation projects that enhance pricing systems and automation capabilities. The role requires … proven ability to develop data-driven pricing models, proficiency in analytical tools like Excel, SQL, Python, PowerBI, and experience with ERP or pricing. Key skills include:Statistical modelling, forecasting, customer segmentation, and pricing strategy optimisation. Strong communication, collaboration, and problem-solving abilities are essential, along with sharp attention to detail and the capability to manage multiple priorities in More ❯

We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role Design and execute experiments to test marketing hypotheses : Design, develop, and implement a range of experiments which will test and validate hypotheses across channels, segments and … audiences which will derive actionable insights and decision making. Develop predictive models: develop, test and implement predictive models to inform business decisions, such as customer segmentation, retention models and customer lifetime value. Communicate results and engage with stakeholders : Effectively communicate complex technical concepts and findings to both technical and non-technical stakeholders. Present insights and recommendations in More ❯

Job Title Specialist Retail Customer Analyst Logistics Contract length: 6 months Day rate: £400-£450 (Outside IR35) Location: Hybrid-2 days/week in London office Start date: Flexible (within the next month) The Context You'll embed within a leading retail/FMCG organisation that treats consumer insight as its competitive edge. Your analyses will shape loyalty programmes … promotional strategies and product assortments to maximise retention, basket size and lifetime value. Role Overview As a Specialist Retail Customer Analyst, you'll own end-to-end customer analytics: extracting and modelling sales and behavioural data, building dashboards and presenting actionable consumer insights to cross-functional teams. Key Responsibilities Develop customer segmentation, CLV and propensity models … engagement metrics Translate complex analyses into clear recommendations for marketing, e-commerce and executive stakeholders Partner with data engineering and commercial teams to operationalise insights Must-Haves 3+ years' customer-insights or analytics experience in retail/FMCG Bachelor's or Master's in a quantitative discipline (e.g., Economics, Statistics, Data Science) Expert SQL skills and proficiency in Python More ❯

with our fully SaaS, fully decoupled, and highly composable solution. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC … part of a company that's empowering people to unlock their digital potential! To get a sneak peek into our culture, find us on Optimizely is seeking an experienced Customer Success Analytics Lead, to join our Data Services function. This role will be critical to helping optimize our decision-making abilities across our Customer Success teams. This position … best in class insights and proposals for change, designing solutions and working cross-functionally to implement process and change within the organization. Job Responsibilities • Data-Driven Action Requirements: Leverage customer performance data and AI to identify patterns, drivers, and actionable insights across customer health, adoption, satisfaction (e.g. NPS/CSAT), Ideal Customer Profile (ICP) and churn risk More ❯

of the product team responsible for developing data solutions for our clients using Power BI and other relevant data and reporting technologies. Developing internal business analytics on product usage, customer segmentation, feedback analysis, product performance, and customer sentiment. Exploring new and existing frameworks/techniques for maximising product value from existing datasets for end customers. Cross-functional More ❯

re expanding our data and insights capabilities to better understand, serve, and grow our audience community. Role Overview We're looking for a strategic and data-savvy Director of Customer & Audience Insights to lead our understanding of who our users are, what they value, and how we can serve them better. This is a highly cross-functional leadership role … sitting at the intersection of data science, marketing, product, and editorial . You'll oversee customer segmentation, behavioral analytics, retention modeling, and strategic research, translating complex data into actionable insight to fuel decision-making across the business. You'll work closely with marketing, product, editorial, and senior leadership to guide our audience strategy, drive personalized experiences, and maximize … customer lifetime value. Key Responsibilities Lead GB News' customer and audience insight function, developing a deep understanding of viewer behavior, member value, and user journeys. Partner with Data Science and Analytics to design and implement models around segmentation, churn risk, LTV, engagement scoring, and conversion likelihood. Guide research and analysis to support marketing, content, and product teams More ❯

Customer Insights Analyst 2 Year Fixed Term Contract Location: Home/Blackpool (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex … behavioural insights into clear, actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends … identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement and interaction. More ❯

Customer Insights Analyst 2 Year Fixed Term Contract Location: Home/Durham (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex … behavioural insights into clear, actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends … identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement and interaction. More ❯

our team. Based at our Head Office in Digbeth , the successful candidate will drive data-led decision-making across our marketing activities. Using Salesforce Marketing Cloud, focusing on optimising customer segmentation, refining audience selections, and analysing customer behaviours to support personalised, high-performing campaigns. You will also be responsible for delivering actionable insights to enhance customer engagement, retention, and loyalty, while ensuring data accuracy and regulatory compliance. By leveraging customer and marketing performance data, the CRM Insight Analyst plays a key part in supporting commercial growth and helping the business tell a compelling story through data. What you'll do: Apply analytical knowledge and measurement to determine the effectiveness of CRM, Marketing and Business … product development pipeline by providing insightful data analytics, models and metrics Support ad-hoc analysis requirements or data requests from key business stakeholders Aid the strategic development of the customer database, integrating new data sources and developing capabilities to meet business objectives Working with the CRM Manager to ensure the database is updated with analytical content to meet the More ❯

Worcestershire Salary: Competitive About us At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience-from e-bike and electric vehicle servicing … to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment. The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in … people far. The role As a Data Scientist, you'll play a pivotal role in embedding data-driven thinking across the business, delivering high-impact models that shape pricing, customer experience, and operational performance. Joining a small but ambitious team, you'll lead end-to-end project delivery: from identifying high-value opportunities and shaping hypotheses to building robust More ❯

Job ID: Amazon Pay (India) Private Limited Amazon's vision is to be the earths most customer centric company . The ambition of the Amazon payments business is to transform payments in India . The payments data team provides data and insights to the partner verticals so as to enable them to take decisions. This a senior role. The … and building a business perspective. The individual will have to interact extensively with other members within the team, across business lines work in partnership with Machine Learning and Central Customer Analytic teams. There will be a steep learning curve, adding a fair amount of business skills to the individual. Key job responsibilities 1) Ability to do exploratory analysis: Fetch … data from systems and analyze trends 2) Identify consumer segments that need to be actioned to drive adoption of Amazon Pay 3) Developing India specific customer segmentation models to improve the efficiency of marketing and financing product roadmap inputs . 4) Establishing mechanisms for cross functional teams to consume customer insights to improve engagement along the customer More ❯

strategic initiatives, and identifying opportunities to optimize revenue across our SaaS offerings. You'll work cross-functionally with sales, marketing, finance, and product teams to provide actionable insights into customer behaviour, pricing, market trends, and business performance metrics. What You'll Do: Reporting Assist in all FP&A reporting - both into individual business leaders as well as the Board … Support the commercial team with performance dashboards, pipeline analysis, and revenue forecasting. Collaborate to improve forecasting accuracy and budgeting processes related to revenue. Business Partnering Partner with Sales and Customer Success to assess pricing models, discount strategies, and deal profitability. Provide insights into customer segmentation, product adoption, upsell opportunities, and expansion behaviour. Monitor commercial KPIs and deliver … the financial impact of new initiatives, product launches, or market expansions. Conduct competitive and market analysis to inform pricing, packaging, and GTM strategies. Identify growth levers through data analysis, customer insights, and predictive modelling. Systems, Processes & Controls Identify and implement efficiency and value improvements to the budgeting, forecast and reporting cycles Who You Are: 3+ years of experience in More ❯

and innovation. We are the drivers of change. This is the job This is a unique opportunity to play a central role in shaping the future of a new customer-facing service. As a Data Analyst, you'll work across commercial and marketing functions to uncover insights that directly influence strategic decisions. You'll be part of a small … agile team operating in a test-and-learn environment, where your work will help validate customer demand, optimise pricing strategies, and enhance marketing performance. This role is ideal for someone who is hands-on with data, confident in building dashboards and visualisations, and passionate about using data to solve real-world business problems. Please note, this role is a … data-driven approach to evaluating business potential. What do I need? Proven experiencein data or business analysis within commercial, marketing, or product-focused environments, with a strong grasp of customer behaviour and business performance metrics. Technical proficiencyin Excel, SQL, and either Python or R, with hands-on experience using data visualisation tools such as Power BI, Tableau, or Looker. More ❯

an experienced Data Scientist to join their fast-paced, agile environment on a 6-month hybrid contract . Key Responsibilities: Design and deploy machine learning models for risk scoring, customer segmentation, and product optimisation Analyse large financial datasets to uncover trends and support product and credit teams Develop custom statistical models for portfolio analysis and performance forecasting Collaborate More ❯

an experienced Data Scientist to join their fast-paced, agile environment on a 6-month hybrid contract . Key Responsibilities: Design and deploy machine learning models for risk scoring, customer segmentation, and product optimisation Analyse large financial datasets to uncover trends and support product and credit teams Develop custom statistical models for portfolio analysis and performance forecasting Collaborate More ❯

the high street. About the role Join our E-Commerce team to drive financial performance of Dune website by identifying actionable opportunities for improvement through analysis of websites KPIs, customer behaviour and engagement The Ecommerce Analyst will generate insight to provide a well-rounded view of sales drivers with analysis on product, stock, marketing channels, promotions, customer metrics … Work with stakeholders to ensure that all in-house analytical packages are correctly configured to provide robust metrics and insights. Deliver innovative insights and actionable outputs. Continually analysing the customer journey and shopping behaviour, identifying opportunities to optimise the website performance Review industry trends and developments and work with team to determine suitability and potential ROI Advanced Analytics & Customer Centricity Responsible for analysing the user journey, website features and content Drive effective customer segmentation and profiling to produce qualified, relevant and timely communications. Work closely with stakeholders to optimize conversion through a world-class customer experience. Promote the ‘voice of the customer’ across all Dune London business units. Operations Analyse the online sales channels More ❯

compliance, will be a critical asset. #LI-DNI Responsibilities Support financial services clients with the definition and implementation of their AI strategy, focusing on areas such as risk management, customer analytics and operational efficiency Implement and oversee AI governance frameworks, with an emphasis on regulatory compliance (e.g., Basel III, GDPR) and ethical AI principles Ideate, design and implement AI … enabled solutions for financial services use cases, such as credit scoring, fraud detection, customer segmentation and predictive modeling Lead the process of taking AI/ML models from development to production, ensuring robust MLOps practices tailored to financial data environments Monitor and manage model performance, including addressing issues related to explainability, data drift and model drift in financial … industry regulations, such as Basel III, Solvency II, MiFID II or the EU AI regulatory framework Deep understanding of LLMs and their application in areas like financial document analysis, customer service chatbots or regulatory reporting Expertise in fraud detection techniques, anomaly detection and compliance analytics Strong understanding of ML Ops principles and experience in deploying and managing AI/ More ❯