1 to 25 of 34 Permanent Customer Segmentation Jobs in England

Head of Customer Success Location: Hybrid London (23 days per week) Salary: £80,000£90,000 + uncapped commission An exciting opportunity has arisen for an experienced Head of Customer Success to join a high-growth B2B SaaS business during a pivotal stage of its growth journey. This … strategic leadership role where you'll own the Customer Success function, leading a team of Customer Success Managers while driving customer retention, product adoption, renewals and revenue growth. Working closely with the Head of Revenue and wider leadership team, you'll build scalable Customer Success processes ...

drive the analytics, measurement, and insights agenda across our global CRM ecosystem. This is a highly strategic role at the intersection of data, customer engagement, marketing effectiveness, and business growth . You'll transform customer signals into actionable insights, helping the organisation make smarter decisions across the entire … customer journey while ensuring the customer remains at the center of every interaction. Working closely with Marketing, Sales, CRM, and Business leaders, you will build a data-driven culture that optimizes engagement, conversion, personalisation, and customer lifetime value. Duties/Responsibilities CRM Analytics Strategy Define and evolve ...

mission and what we offer . We are seeking an experienced data analyst to join our CRM Analytics team, supporting both Personal and Business customer segments. As a key member of the Marketing Analytics organisation, you will report to the Manager of CRM Analytics and play a critical role … will help define and execute the measurement framework for CRM initiatives, ensure data quality is top-notch, and provide analytical expertise to truly optimise customer engagement strategies. Your work will directly influence how we acquire, engage, and retain customers by building and running data-driven CRM programs. Key Responsibilities ...

retail business at a pivotal stage in its Data Science and AI transformation. With a new loyalty programme launching and significant investment into customer analytics, the business is building a scalable Data Science capability focused on real commercial impact THE COMPANY This established UK retail brand is investing heavily … wider business transformation. The organisation is moving away from ad-hoc analytics and building a modern Data Science function capable of supporting customer personalisation, forecasting, and smarter commercial decision-making at scale. The culture is collaborative, pragmatic, and delivery-focused, with a strong emphasis on getting models into production ...

access to their account, and complete the checks needed to use Wise safely. You’ll help the team find the right balance between conversion, customer experience, operational efficiency, and risk controls: reducing unnecessary friction for legitimate businesses while helping deflect bad actors. This role offers a significant opportunity … ability to write clear, performant, reliable queries across large and complex datasets. Product analytics craft: Strong experience with at least three of funnel analysis, customer segmentation, cohort analysis, metrics decomposition, experimentation, causal inference, or product opportunity sizing. Data product ownership: Experience building and owning production-grade analytical assets ...

Software Strategic Debt Manager (SDM) platform, supporting migration from Tallyman GRS to SDM. The role involves designing and maintaining workflow configurations, business rules, customer segmentation, and treatment strategies to ensure effective debt management and collections operations. The successful candidate will work closely with business and technology stakeholders … financial services industry. Experience working with Tallyman GRS or other enterprise collections and recoveries platforms. Solid knowledge of workflow configuration, business rules engines, customer segmentation, and treatment strategy management. Experience designing, implementing, and optimizing collections and recovery strategies to improve operational performance. Proven ability to support collections platform ...

hiring a Senior Marketing Analyst to join a growing customer insights team within a well-established UK business that's rapidly scaling its data and analytics capability. This is a core role in the team , focused on unlocking value from customer data to drive smarter CRM, campaign targeting … over 500+ locations across the UK and Ireland . They've built a strong reputation in their sector and are now investing heavily in customer insight, CRM, and analytics to better understand and engage their customer base at scale. The role You'll sit within a growing Customer ...

youre supporting our brands or serving our customers, the mindset that connects us means we expect more of ourselves and each other.It means every customer is our favourite, every voice is valued, and every interaction is one were proud of. When youre part of a community that shares your … About the role Working closely with the Data Analytics Manager and wider Marketing Team, this role will be responsible for turning audience data and customer intelligence into real-world outcome-driven marketing activations across paid media, CRM, and emerging channels across the DFS Group. This role sits ...

professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this … Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly ...

professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this … Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly ...

Responsibilities Lead and develop a high-performing Marketing Analytics team, fostering a culture of commercial insight and collaboration. Deliver commercially focused analysis covering customer behaviour, marketing performance, promotions and revenue growth. Identify and recommend opportunities to improve customer engagement, commercial outcomes and marketing ROI. Build and maintain strong … demonstrate how your insights have driven genuine commercial impact. Ideally, you will bring: Experience leading or mentoring analysts in a commercial or customer-focused environment. Strong commercial awareness, supported by examples of delivering measurable business outcomes. Proven experience analysing customer, campaign, promotional or commercial performance data. Excellent stakeholder ...

deliver innovative data-led and AI driven solutions in a range of areas including: - AI Enablement: Applying LLMs, GenAI, Agentic AI to solve customer problems in the payments ecosystem. - Real-time trend monitoring and predictive analytics. - Customer intelligence, behavioural segmentations and personalisation. - Self-Service Business Intelligence. - Early warning … ideation through to the launch, scaling, and commercialisation of data-driven products and services. - Identify high-value data and AI-led opportunities that address customer pain points and create new revenue-generating services across the UK payments ecosystem. - Work closely with cross-functional teams, including Engineering, Data Science ...

Corporate strategy: Defining growth priorities M&A transaction support: VDD and CDD Product and services strategy: Value proposition & business case development Marketing strategy: Channel, customer segmentation, messaging Customer engagement: thought leadership research, playbooks, pitches, webinars, private events What you’ll do Consulting Directors are expected to divide ...

part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca … efficiency. Develop proposals and methodologies for Data Planning; encompassing data‐driven journey design, targeting personalisation, test and learn Analytics & Data Science solutions; encompassing customer analytics (e.g. customer segmentation, predictive modelling), digital analytics (e.g. journey analysis, web/app, media analysis), business intelligence (e.g. dashboard reporting ...

About The Role Customer & Consumer Analytics Manager At Domino's, your skills, ideas and judgement really matter. As our Customer & Consumer Analytics Manager, you'll play a key role in how we understand customers, spot opportunities and turn insight into action across the business. You'll help shape … working in a hybrid way with 1-2 days a week in the office. It's a great fit if you like turning data, customer feedback and market insight into clear recommendations that others can act on, and if you're ready to lead a small team while staying ...

impact. Key responsibilities include: Understanding complex business and product challenges through data analysis. Identifying, sizing and prioritising commercial opportunities. Conducting product analytics to improve customer experiences and business performance. Defining success metrics and building frameworks for measuring impact. Designing, implementing and analysing A/B tests and experimentation programmes. … emerging technologies to enhance analysis and product development. Contributing to a growing data community and helping shape best practice. Projects may include recommendation engines, customer personalisation, checkout optimisation, fraud reduction, financial process improvement, customer segmentation and AI-powered product features. Your Skills & Experience Strong experience turning data ...

impact. Key responsibilities include: Understanding complex business and product challenges through data analysis. Identifying, sizing and prioritising commercial opportunities. Conducting product analytics to improve customer experiences and business performance. Defining success metrics and building frameworks for measuring impact. Designing, implementing and analysing A/B tests and experimentation programmes. … analytics, data engineering and data science disciplines. Leveraging AI tools and emerging technologies to enhance analysis and product development. Projects may include recommendation engines, customer personalisation, checkout optimisation, fraud reduction, financial process improvement, customer segmentation and AI-powered product features. Your Skills & Experience Strong experience turning data ...

Amazon Business internationally! This individual will develop and execute a comprehensive go-to-market strategy, drive product prioritization, act as the voice of the customer, and work cross-functionally (and across organizational boundaries) to expand our B2B customer base. The ideal candidate will excel in strategic thinking, relationship … growth and adoption of the new Business Credit Account (BCA) for Amazon Business International customers. Develop and execute go-to-market (GTM) strategy. Conduct customer segmentation and identify targeted use cases. Working closely with Amazon Business Leadership and Sales organization, identify and pursue B2B payment products that meet ...

month fixed-term contract. This is an exciting opportunity for an analytical marketer who enjoys turning data into meaningful insights. You'll use reporting, customer insights and email marketing to help improve campaign performance and drive business growth. The role is primarily remote, with one day per week … marketing campaigns from planning and delivery through to reporting and optimisation. Key Responsibilities Produce regular marketing reports and performance dashboards. Analyse campaign performance and customer behaviour. Identify trends and opportunities to improve results. Monitor website, CRM, email and paid media performance. Track key KPIs including traffic, conversions, engagement ...

Since 2006, we’ve been helping businesses optimise marketing and operations by combining AI with business and tech expertise across 4 domains: Marketing Effectiveness, Customer analytics, Operational excellence, ESG & sustainability. With a full in-house team and offices in Paris, London, New York, Hong Kong, and Shanghai, we deliver … ensuring delivery aligns with client objectives, profitability targets, and timelines. Provide strategic oversight to clients, helping optimise marketing spend, enhance campaign performance, and improve customer segmentation and ROI. Support partners and senior managers in client engagement, delivering strategic insights, shaping proposals, and contributing to RFPs/pitches Continuously ...

problem-solving, using marketing technology and data to inform decisions and execution. You will consistently deliver on weekly engagement milestones to support our global customer base! This role is based in our London office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe … prioritise opportunities across onboarding, activation, engagement, retention, and reactivation. Collaborate with product, product marketing, design, data science, and creative partners to build personalised, compelling customer journeys. Define and execute contact strategy through automated and triggered journeys across key channels (e.g. email, push, in-app surfaces where available), coordinating localisation ...

teams, the role will ensure data integrity, develop meaningful dashboards and reports, identify sales trends and opportunities, and provide recommendations that improve sales performance, customer engagement and operational efficiency. Key Responsibilities Salesforce & CRM Management Maintain the accuracy, integrity and effectiveness of the Salesforce CRM database. Develop, maintain and improve … best practices. Sales Intelligence & Reporting Analyse sales pipeline performance, forecasts, conversion rates and key KPIs. Produce regular sales reports, dashboards and management information. Analyse customer behaviour, sales trends and market performance to identify opportunities. Support territory planning, customer segmentation and sales target setting. Evaluate dealer and distributor ...

business questions. Apply sophisticated quantitative methods such as machine learning, causal inference, synthetic controls, difference‐in‐differences, and propensity score matching. Build and evolve customer segmentation frameworks to reveal behaviorally distinct cohorts. Analyze cross‐product engagement impacts on retention, monetization, and long‐term value. Monitor key consumer funnel ...

model maintenance and future development. Designing, development, and implementation of statistical and machine learning models for various applications, including credit risk assessment, fraud detection, customer segmentation, and marketing optimisation. Monitoring model performance in real‐time and identify any potential issues or biases. Leading training, mentoring, and knowledge‐sharing ...

retail channels, both online and offline. This role leads strategic planning, operational efficiency initiatives, and cross-functional alignment to maximise profitability, strengthen the customer experience, and support the companys commercial objectives. The position oversees e-commerce, warehouse functions, cost management, stock management and retail performance while building an operational … market insights to guide planning and stock decisions. E-commerce Leadership Manage and continuously improve all current and future online tools, enhancing the customer journey and increasing conversion rates. Identify functionality gaps, champion new digital capabilities, and lead cross-departmental implementation. Strengthen the businesss online presence, ensuring consistency across ...