1 to 25 of 189 Permanent Customer Segmentation Jobs in England

the best call-tracking provider in the world. There's never been a better time to join Infinity. Profile of Role The Head of Customer Success is responsible for leading and developing the Customer Success team to drive retention, growth, and customer satisfaction. This role involves defining … and delivering a scalable Customer Success Program that ensures customers achieve their desired outcomes with Infinity. You will work closely with the CS Management Team to shape retention and growth strategies, aligning team resources and processes to meet customer and business needs. A key part of the role … by clear KPIs and the effective use of tools like Planhat, Salesforce, Sisense, and Asana. Success in this role requires a strategic approach to customer segmentation, proactive performance monitoring, and continuous optimisation of the CS function to deliver value at every stage of the customer journey. About More ❯

Harmsworth Media (the I Paper and the New Scientist). You will define and maintain reports to track key performance indicators (KPIs), build advanced customer segmentation models, and leverage predictive analytics to enhance business decision-making. Main Responsibilities Lead data analysis initiatives across the subscriber lifecycle, from acquisition … to retention and lifetime value. Define and maintain reports to track KPIs, providing actionable insights to stakeholders across the business. Develop, improve, and maintain customer segmentation models to provide deep insights into the subscription base and inform Product/Marketing strategies. Utilise predictive analytics and retention modelling to … forecast churn risk and customer behaviour, leveraging data science techniques. Collaborate with cross-functional teams , including marketing, finance, and product, to ensure data-driven decision-making aligns with business objectives. Deliver actionable recommendations to optimise marketing spend, customer acquisition, and retention strategies. Person Specification 6+ years of experience More ❯

Job ID: Ring of Security Limited (UK) Overview: Blink, a smart home security brand within Amazon Devices, is seeking a data-driven and customer-obsessed Digital/Lifecycle Marketing Manager to lead and execute innovative marketing campaigns in the EUK region. In this pivotal role, you will be responsible … growth through digital marketing, with a strong focus on email marketing, promotions, subscriptions, and managing performance-based campaigns. You will have ownership of the customer lifecycle, from activation to retention, leveraging paid marketing channels and optimizing subscription-driven initiatives. As part of the Blink/Ring marketing team, this … role will work cross-functionally with product, business development, creative, and engineering teams to develop, execute, and scale campaigns that drive customer engagement, acquisition, and revenue. This is an exciting opportunity to own high-impact marketing programs and shape Blink's digital marketing strategy in the EUK market. Key More ❯

capabilities by hiring a Senior Data Scientist within its loyalty scheme department. The Opportunity You will be working on various projects across loyalty, including customer segmentation, customer retention, customer profiling, and customer marketing to help them leverage their data to increase customer sign-up. More ❯

We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will … be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. … analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure More ❯

We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will … be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. … analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure More ❯

We are looking for a CRM Director to be the senior leader within DEPT. Customer Relationship Management (CRM) is an essential aspect of any successful business. A CRM Director plays a crucial role in ensuring that a company's customers are satisfied and retained. However, with new technologies and … trends, the job of a CRM Director has become more complex. JOB PURPOSE The CRM Director is responsible for developing and implementing DEPT's customer relationship management strategies to increase customer satisfaction and loyalty. The CRM Director role requires a deep understanding of customer behaviour, data analysis … CRM Director manages a team of professionals to ensure that all initiatives are executed effectively, efficiently, and within budget. KEY RESPONSIBILITIES Develop and implement customer relationship management strategies to drive new customer acquisition, customer retention and loyalty; Develop and maintain customer data management systems to improve More ❯

Interbacs are seeking a dynamic, experienced and results-driven Marketing Manager to join our team. The ideal candidate will possess a deep understanding of customer relationship management (CRM) practices and must have expertise in using HubSpot. This role will be pivotal in optimising CRM strategies, Content and Copywriting/… CRM platform, ensuring it is optimised and fully integrated with other tools and systems. ◦ Manage CRM data quality, ensuring accurate and up-to-date customer records, lead tracking, segmentation, and reporting. ◦ Implement and manage HubSpot workflows, automation processes, and lead nurturing programs to maximise customer engagement. 2. … lead nurturing programs to generate MQLs 3. Data Management & Reporting: ◦ Work with Sales to analyse CRM data to provide actionable insights and reporting on customer behaviour, sales funnel performance, and campaign effectiveness. ◦ Regularly track key CRM metrics and KPIs, presenting performance data to leadership teams. ◦ Create and implement reporting More ❯

Interbacs are seeking a dynamic, experienced and results-driven Marketing Manager to join our team. The ideal candidate will possess a deep understanding of customer relationship management (CRM) practices and must have expertise in using HubSpot. This role will be pivotal in optimising CRM strategies, Content and Copywriting/… CRM platform, ensuring it is optimised and fully integrated with other tools and systems. ◦ Manage CRM data quality, ensuring accurate and up-to-date customer records, lead tracking, segmentation, and reporting. ◦ Implement and manage HubSpot workflows, automation processes, and lead nurturing programs to maximise customer engagement. 2. … lead nurturing programs to generate MQLs 3. Data Management & Reporting: ◦ Work with Sales to analyse CRM data to provide actionable insights and reporting on customer behaviour, sales funnel performance, and campaign effectiveness. ◦ Regularly track key CRM metrics and KPIs, presenting performance data to leadership teams. ◦ Create and implement reporting More ❯

Interbacs are seeking a dynamic, experienced and results-driven Marketing Manager to join our team. The ideal candidate will possess a deep understanding of customer relationship management (CRM) practices and must have expertise in using HubSpot. This role will be pivotal in optimising CRM strategies, Content and Copywriting/… CRM platform, ensuring it is optimised and fully integrated with other tools and systems. ◦ Manage CRM data quality, ensuring accurate and up-to-date customer records, lead tracking, segmentation, and reporting. ◦ Implement and manage HubSpot workflows, automation processes, and lead nurturing programs to maximise customer engagement. 2. … lead nurturing programs to generate MQLs 3. Data Management & Reporting: ◦ Work with Sales to analyse CRM data to provide actionable insights and reporting on customer behaviour, sales funnel performance, and campaign effectiveness. ◦ Regularly track key CRM metrics and KPIs, presenting performance data to leadership teams. ◦ Create and implement reporting More ❯

Interbacs are seeking a dynamic, experienced and results-driven Marketing Manager to join our team. The ideal candidate will possess a deep understanding of customer relationship management (CRM) practices and must have expertise in using HubSpot. This role will be pivotal in optimising CRM strategies, Content and Copywriting/… CRM platform, ensuring it is optimised and fully integrated with other tools and systems. ◦ Manage CRM data quality, ensuring accurate and up-to-date customer records, lead tracking, segmentation, and reporting. ◦ Implement and manage HubSpot workflows, automation processes, and lead nurturing programs to maximise customer engagement. 2. … lead nurturing programs to generate MQLs 3. Data Management & Reporting: ◦ Work with Sales to analyse CRM data to provide actionable insights and reporting on customer behaviour, sales funnel performance, and campaign effectiveness. ◦ Regularly track key CRM metrics and KPIs, presenting performance data to leadership teams. ◦ Create and implement reporting More ❯

and insurance, they now work with a broad mix of sectors including geolocation and manufacturing. Their consultancy-style model combines investigative analytics, predictive modelling, segmentation, and advanced BI solutions. Key areas of focus include Business Intelligence, CRM & Customer Engagement, and Advanced Analytics. THE ROLE: This is an exciting … hands-on analytics role that balances technical delivery and client engagement. You'll contribute to both standard and emerging analytics streams, particularly focusing on customer behaviour and location-based intelligence. Roles and Responsibilities: Build and deploy predictive models, with a focus on clustering and churn analysis Conduct customer segmentation and map customer journeys Deliver analytics across two core streams: Campaign performance and customer segmentation Geolocation and geospatial analytics Develop end-to-end solutions using SQL and Python Create and deliver data visualisations and dashboards using Power BI Work directly with clients to translate More ❯

loyalty proposition, program and plan delivering at least 3% incremental LFL growth year in year through a best in class program creating a rich customer experience that creates industry leadingcustomer loyalty and retention driving life time value and sustainable top line and bottom line growth for business. You will … to revenue and EBITDA growth as the single biggest LFL contributor effective reporting of KPIs to measure the effectiveness of loyalty & CRM initatives and customer & commercial performance including incremental revenue and profit CRM & Loyalty Development Roadmap define customer back the 3 year prioritised CRM and loyalty roadmap, assess … our platforms (cdxp, personalisation, loyalty engine) ensuring it is effectively set up and utilised across the business, identify opportunities for system automations and optimisation customer insight into action be on the pulse of future trends in the industry and networked with specialist in this space to bring leading edge More ❯

loyalty proposition, program and plan delivering at least 3% incremental LFL growth year in year through a best in class program creating a rich customer experience that creates industry leadingcustomer loyalty and retention driving life time value and sustainable top line and bottom line growth for business. You will … to revenue and EBITDA growth as the single biggest LFL contributor effective reporting of KPIs to measure the effectiveness of loyalty & CRM initatives and customer & commercial performance including incremental revenue and profit CRM & Loyalty Development Roadmap define customer back the 3 year prioritised CRM and loyalty roadmap, assess … our platforms (cdxp, personalisation, loyalty engine) ensuring it is effectively set up and utilised across the business, identify opportunities for system automations and optimisation customer insight into action be on the pulse of future trends in the industry and networked with specialist in this space to bring leading edge More ❯

loyalty proposition, program and plan delivering at least 3% incremental LFL growth year in year through a best in class program creating a rich customer experience that creates industry leadingcustomer loyalty and retention driving life time value and sustainable top line and bottom line growth for business. You will … to revenue and EBITDA growth as the single biggest LFL contributor effective reporting of KPIs to measure the effectiveness of loyalty & CRM initatives and customer & commercial performance including incremental revenue and profit CRM & Loyalty Development Roadmap define customer back the 3 year prioritised CRM and loyalty roadmap, assess … our platforms (cdxp, personalisation, loyalty engine) ensuring it is effectively set up and utilised across the business, identify opportunities for system automations and optimisation customer insight into action be on the pulse of future trends in the industry and networked with specialist in this space to bring leading edge More ❯

loyalty proposition, program and plan delivering at least 3% incremental LFL growth year in year through a best in class program creating a rich customer experience that creates industry leadingcustomer loyalty and retention driving life time value and sustainable top line and bottom line growth for business. You will … to revenue and EBITDA growth as the single biggest LFL contributor effective reporting of KPIs to measure the effectiveness of loyalty & CRM initatives and customer & commercial performance including incremental revenue and profit CRM & Loyalty Development Roadmap define customer back the 3 year prioritised CRM and loyalty roadmap, assess … our platforms (cdxp, personalisation, loyalty engine) ensuring it is effectively set up and utilised across the business, identify opportunities for system automations and optimisation customer insight into action be on the pulse of future trends in the industry and networked with specialist in this space to bring leading edge More ❯

Manager Contract Type: Permanent Hours: Full Time DESCRIPTION Overview: Blink, a smart home security brand within Amazon Devices, is seeking a data-driven and customer-obsessed Digital/Lifecycle Marketing Manager to lead and execute innovative marketing campaigns in the EUK region. In this pivotal role, you will be … growth through digital marketing, with a strong focus on email marketing, promotions, subscriptions, and managing performance-based campaigns. You will have ownership of the customer lifecycle, from activation to retention, leveraging paid marketing channels and optimizing subscription-driven initiatives. As part of the Blink/Ring marketing team, this … role will work cross-functionally with product, business development, creative, and engineering teams to develop, execute, and scale campaigns that drive customer engagement, acquisition, and revenue. This is an exciting opportunity to own high-impact marketing programs and shape Blink's digital marketing strategy in the EUK market. Key More ❯

months About the Role We are seeking an experienced Analytics Specialist to join our client's growing team and support the execution of their customer engagement strategy through impactful data analytics. This is a hands-on role where you'll collaborate closely with customer engagement teams to uncover … actionable insights, enhance campaign effectiveness, and help shape strategic decisions. Key Responsibilities Support customer engagement strategy execution through targeted data analytics. Partner with customer engagement teams to inform and refine campaigns. Perform customer segmentation and targeting based on performance insights. Measure and optimise campaign performance using … We’re Looking For Minimum 5 years of experience in performance analytics, ideally in a cards or financial services environment. Proven experience working alongside customer engagement and marketing teams. Strong background in campaign measurement, optimisation , and reporting. Expertise in customer segmentation and targeting based on data insights. More ❯

months About the Role We are seeking an experienced Analytics Specialist to join our client's growing team and support the execution of their customer engagement strategy through impactful data analytics. This is a hands-on role where you'll collaborate closely with customer engagement teams to uncover … actionable insights, enhance campaign effectiveness, and help shape strategic decisions. Key Responsibilities Support customer engagement strategy execution through targeted data analytics. Partner with customer engagement teams to inform and refine campaigns. Perform customer segmentation and targeting based on performance insights. Measure and optimise campaign performance using … We’re Looking For Minimum 5 years of experience in performance analytics, ideally in a cards or financial services environment. Proven experience working alongside customer engagement and marketing teams. Strong background in campaign measurement, optimisation , and reporting. Expertise in customer segmentation and targeting based on data insights. More ❯

hear from you! PATOE is a centralized technology, data, reporting, and analytics organization that supports over a million employees globally, spanning support across NA Customer Fulfillment, Global Operations Learning & Development and PXT Capability & Impact, and Employee Relations. We are seeking a seasoned Business Intelligence Engineer for our Reporting and … engineering, mathematics or equivalent PREFERRED QUALIFICATIONS - 5+ years of business or financial analysis experience - 5+ years of development experience in AWS Services - Experience in customer segmentation, customer behavior analysis, conjoint/trade-off modelling - Master's degree in computer science, engineering, mathematics or equivalent Our inclusive culture More ❯

datasets, ETL DW concepts. Experience defining requirements and using data and metrics to draw business insights. Experience with financial or business analysis. Experience in customer segmentation, customer behavior analysis, conjoint/trade-off modeling along with making business recommendations and influencing stakeholders. PREFERRED QUALIFICATIONS Experience using very More ❯

impressive period of growth. They are looking for a Senior CRM Manager to join the team, reporting into the Head of CRM to drive customer initiatives at a pivotal period of growth business. It is essential that this hire be a hands-on technical CRM expert. The successful candidate … will be responsible for delivering data-driven strategies to enhance customer engagement, retention, and loyalty. They will drive customer communications across email, SMS and push. The role: Ownership of the customer database Implementing a test and learn approach to CRM to strengthen customer relationships Enhancing the … customer journey by delivering data led customer campaigns and optimising them throughout the customer lifecycle Segment customers effectively using data and insights to personalise customer comms Analyst CRM performance and report back the results to the Head of CRM and wider business Analyse customer behaviour More ❯

impressive period of growth. They are looking for a Senior CRM Manager to join the team, reporting into the Head of CRM to drive customer initiatives at a pivotal period of growth business. It is essential that this hire be a hands-on technical CRM expert. The successful candidate … will be responsible for delivering data-driven strategies to enhance customer engagement, retention, and loyalty. They will drive customer communications across email, SMS and push. The role: Ownership of the customer database Implementing a test and learn approach to CRM to strengthen customer relationships Enhancing the … customer journey by delivering data led customer campaigns and optimising them throughout the customer lifecycle Segment customers effectively using data and insights to personalise customer comms Analyst CRM performance and report back the results to the Head of CRM and wider business Analyse customer behaviour More ❯

impressive period of growth. They are looking for a Senior CRM Manager to join the team, reporting into the Head of CRM to drive customer initiatives at a pivotal period of growth business. It is essential that this hire be a hands-on technical CRM expert. The successful candidate … will be responsible for delivering data-driven strategies to enhance customer engagement, retention, and loyalty. They will drive customer communications across email, SMS and push. The role: Ownership of the customer database Implementing a test and learn approach to CRM to strengthen customer relationships Enhancing the … customer journey by delivering data led customer campaigns and optimising them throughout the customer lifecycle Segment customers effectively using data and insights to personalise customer comms Analyst CRM performance and report back the results to the Head of CRM and wider business Analyse customer behaviour More ❯

impressive period of growth. They are looking for a Senior CRM Manager to join the team, reporting into the Head of CRM to drive customer initiatives at a pivotal period of growth business. It is essential that this hire be a hands-on technical CRM expert. The successful candidate … will be responsible for delivering data-driven strategies to enhance customer engagement, retention, and loyalty. They will drive customer communications across email, SMS and push. The role: Ownership of the customer database Implementing a test and learn approach to CRM to strengthen customer relationships Enhancing the … customer journey by delivering data led customer campaigns and optimising them throughout the customer lifecycle Segment customers effectively using data and insights to personalise customer comms Analyst CRM performance and report back the results to the Head of CRM and wider business Analyse customer behaviour More ❯