1 to 25 of 437 Permanent Customer Service Jobs in England with Remote Work Options

We design and manufacture mission-critical equipment components to deliver more affordable, cleaner energy solutions and enable manufacturers to operate more efficiently. WE DELIVER CUSTOMER SUCCESS Dover Precision Components delivers products and services that enhance performance, improve safety, reduce carbon emissions, and accelerate clean energy adoption, through collaborative customer … the Americas and more than six locations in Europe and China. Position Summary: The Programmer Analyst will play a crucial role in delivering exceptional customer service within a manufacturing environment. The successful candidate will be proficient in JD Edwards (JDE) and SQL, contributing to the development and enhancement more »

and migrations. Responsibilities: Translate requirements into functional applications. Develop proof of concepts and assist with integration testing. Configure and customize Dynamics 365 modules (Sales, Customer Service). Conduct user training and support Dynamics 365 adoption. Participate in system testing, data migration, and deployment. Provide ongoing maintenance and troubleshooting. more »

edge technologies? My client is on the lookout for a Software Engineer who is experienced working with C++. Their product transforms the way field service reports are collated, created, and deployed. This may be used by a company's sales force, engineering team or customer service team … and helps to deliver an improved customer experience as well as rapidly increases their ROI. The SaaS product you would be working on is the centre of their application and is their core scheduling product so is essential to the running of the business. They also work with modern more »

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. Youll … could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm and can build relationships we can more »

and migrations. Responsibilities: Translate requirements into functional applications. Develop proof of concepts and assist with integration testing. Configure and customize Dynamics 365 modules (Sales, Customer Service). Conduct user training and support Dynamics 365 adoption. Participate in system testing, data migration, and deployment. Provide ongoing maintenance and troubleshooting. more »

Fantastic opportunity to join a well-established technology business in Coventry as a Customer Service Team Leader! You must have 2+ years customer service team leader/manager experience, in a busy B2C environment and a track record of leading people and will be known for … days annual leave, plus a day off for your birthday Worldwide Travel Insurance Group Income Protection Insurance Main Duties; Responsible for leading the Customer Support Team Engage and inspire those you lead to achieve their goals & key company KPI`s Be an influential coach, mentor and help drive the … those around you Understand people and can effectively manage expectations Provide help and advice to customers using our products Be committed to delivering exceptional customer service by putting the customer at the heart of everything you do Keep accurate records of discussions or correspondence with customers & staff more »

Consumer Services Coordinator with German, plus English language skills, to join the Cornwall based team. We are keen to hear from those with excellent customer service and communication skills, outstanding attention to detail, a proactive approach and excellent IT skills. Experience & Qualifications Fluent English and German language skills … are essential. Spanish skills are desirable. Previous experience in an office-based customer service role Communicates with clarity, expressing information and key points clearly Establishes strong, positive relationships with customers and employees Extremely IT literate (Email and Excel essential) Excellent collaborator who relates to others in a confident … Outstanding attention to detail and accurate reporting Willingness to resolve anomalies through investigation and problem solving Results driven, setting high standards for quality and customer satisfaction Perks & Benefits: We are a family who prides ourselves on valuing team members. Offering a fun, energising, motivating environment with great benefits and more »

assist end-customers by providing support for a range of IT, Unified Communications, and Collaboration solutions, both on-premises and in the cloud. Excellent customer service and communication skills in English are just as important as strong analytical troubleshooting abilities and solid ICT expertise. They will provide comprehensive … Responsibilities Technical Support : Offer technical assistance to engineers and customers. Diagnose and troubleshoot issues remotely or on-site, utilising test equipment or by investigating customer systems and broader IT environments. Identify recurring issues and create knowledge base articles accordingly. Service Level Achievement : Maintain high productivity, meeting customer … Escalation Case Management : Ensure quick resolution of critical incidents with high business impact, keeping all stakeholders frequently informed. Stay calm and effective under pressure. Customer Interaction : Exhibit excellent customer care and communication skills, ensuring customer and partner satisfaction with interactions and results. Installation & Configuration : Conduct installation and more »

Title: Security Service Engineer Location: London (WC1) Salary: £38,000 We are looking for someone with CCTV, Access Control and Intruder Systems servicing and maintenance experience. Preferably with a history of working with a variety of vendors and brands. This role will also require an understanding of Local Area … of security and lone worker solutions. Trusted by leading brands and organizations, they combine the capability of a large organization with the agility and customer focus of an independent business. With IT expertise, technical accreditations, and highest-level security clearances, they provide bespoke security solutions across a wide range … of industry sectors. Role Description This is a full-time remote role for a Service Engineer. The Service Engineer will be responsible for troubleshooting, servicing, communication, technical support, and maintenance & repair. The Service Engineer will work to solve technical issues and provide support to customers remotely. Qualifications more »

Title: Security Service Engineer Location: London (WC1) Salary: £38,000 We are looking for someone with CCTV, Access Control and Intruder Systems servicing and maintenance experience. Preferably with a history of working with a variety of vendors and brands. This role will also require an understanding of Local Area … of security and lone worker solutions. Trusted by leading brands and organizations, they combine the capability of a large organization with the agility and customer focus of an independent business. With IT expertise, technical accreditations, and highest-level security clearances, they provide bespoke security solutions across a wide range … of industry sectors. Role Description This is a full-time remote role for a Service Engineer. The Service Engineer will be responsible for troubleshooting, servicing, communication, technical support, and maintenance & repair. The Service Engineer will work to solve technical issues and provide support to customers remotely. Qualifications more »

nd Line Service Desk Engineer Upminster £25,000 - £35,000 + Hybrid + Education funding An exciting opportunity beckons for an experienced IT 2nd line support Engineer to excel within an established company, where you will have the opportunity to be involved with a wide range of challenges. This … role offers a chance to enhance your existing skills and make the most of your career-acquired knowledge. As an 2nd Line Support Service Desk Engineer, your duties encompass performing root-cause analysis and preventing reoccurring issues happening. When you do find difficulties, you will escalate tickets to 3rd … a client base in London and various parts of Europe. Due to their growth, they are currently on the lookout for an 2nd Line Service Desk Engineer to join their talented IT service desk team. This opportunity allows you to broaden your experience in the IT sector and more »

Field Service Engineer (White Goods/Domestic Appliances) Salary : £30,000 - £40,000 + Optional Overtime at Double Pay + Quarterly Bonus + Standard Workdays + Work/Life Balance + Company Van for Personal Use + Mobile Phone + Tablet + Comprehensive Training + Certifications Nottingham Are you … the benefits of optional overtime to boost your earnings and a company van for both work and personal use. Join a prestigious UK appliance service provider, where you will independently manage a variety of repair and maintenance projects within your local area. This role offers the autonomy to set … cookers. Receive extensive training to expand your technical skills across different product types. Operate independently across a designated regional patch, ensuring high standards of service and customer satisfaction. Who We Are Looking For : Candidates with a solid background in white goods or domestic appliance repair. Individuals who are more »

skills with the ability to identify root cause A good understanding of principles of ITIL Framework Knowledge of Office products Demonstrate previous experience in customer service Exceptional communication skills, both verbal and written Responsibilities of this 1 st Line Engineer role: Answer all incoming calls to the Service more »

VAG Warranty Hub, Derby Here at Vertu Volkswagen we pride ourselves on our outstanding level of customer service and our well-trained and knowledgeable staff are on hand to deal with any queries customers might have. We currently have a fantastic opportunity for a Warranty Administrator to join … skills and experience plus an excellent range of Company benefits. The Warranty Administrator plays a key part in the relationship management between the dealership, customer and the manufacturer. The main duties of the role include: Checking claims submitted by the sites. Submitting Warranty to the required manufacturer standards. Ensuring … career progression and a range of benefits you would expect from an employer of choice which includes: 25 days holiday rising with length of service - plus bank holidays Hybrid working patterns to be discussed Access to our online rewards platform giving you cash back and discounts for multiple retailers more »

so, we have a fantastic opportunity for you! Our client is a very successful MSP who pride themselves on providing an excellent level of customer service to all their clients; they recognise that IT isn’t all about computers – It’s about developing personal relationships and becoming a … access solution implementation and support: VPN, Terminal Services, and Citrix Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets System documentation maintenance and review in ConnectWise and IT Glue Configuration of standard email clients including Outlook Installation, configuration, troubleshooting and customization of … Microsoft Office Suite applications per customer's preferences Understanding of and ability to install, configure and test workstation hardware including video cards, NICs, sound cards, hard drives, and mobile devices Network Server – Experience preferred with Windows Server and Microsoft 365 To be successful, you will need to hold experience more »

and work with the timetabling team on the production of the PCSM timetable. You will need to have a strong focus on providing excellent customer service to PCSM academic staff and students. As this role will also involve extensive liaison with academic and professional services staff, you should more »

hybrid working with 2 days WFH and the rest based in their St Ives office Experience Knowledge of Windows Server, networking and storage Proven Customer Service Skills If you are an experienced 1st Line Engineer looking for a new career opportunity, please apply now! Carbon60, Lorien & SRG - The more »

the opportunity to continue to learn and develop within an environment with a reputation built on outstanding technical support, products, and high levels of customer service. Background & Benefits Rubicon’s client began 20 years ago and has since grown to become a market leader with over two million customers more »

content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and … collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content more »

For ourEMEA Service Operations team we are looking for aServices Quality Regional Business Process Owner. In this role, you will be responsible for developing and managing the EMEA Services Quality Management processes, providing standardization across the region. As a Quality Lead, you will play a crucial role in the … Netherlands - Hengelo, Belgium - Groot-Bijgaarden, Spain - Barcelona, Sweden -Stockholm, Finland - Espoo, Germany - Bonn, Italy - Milan and Hungary Budapest. It is reporting to the EMEA Service Performance & Quality Manager. Responsibilities: Lead the Quality Management function for EMEA Electrical Services to establish a culture of zero error & customer satisfaction improvement … Collaborate with all process owners to ensure that all Quality process changes are approved by them, prior to implementation Capture Voice of the Customer VoC through customized surveys, developed and deployed for Services operational improvement Define and develop the Electrical Service Quality Management Framework aligned to Eaton Quality more »

IT knowledge and skills? Our client, a distinguished Microsoft Solutions Partner, has an exciting opportunity for you to join their small, but growing, Managed Service team as a Technical Support Engineer. Our client specialises in providing transformative services focused on Microsoft Cloud solutions, including Office 365, Business Apps, Mobile … least 4 years is a key requirement. You will be a highly motivated, well organised with a ‘can do' attitude, have a passion for customer service and a proven competency in IT infrastructure and end user support. Your role will be predominately be based in Basingstoke, although travel … to customer sites will be required as part of the role so you will need to have a full driving licence and have your own vehicle. Are you the right person for the job? Minimum of 4 years' experience in an IT support environment, or a strong IT background more »

so we can deliver digital services at scale. This is an exciting opportunity for a design leader with a passion for simple and accessible service design. Clarion Housing Group is a business for social purpose and our mission is to provide homes for those who need them most. Our … and create artifacts that help stakeholders visualise problems. * Create prototypes and mock-ups to rally teams around early-stage concepts. * Design intuitive multi-channel service experiences for customers and staff. * Champion simple and accessible service experiences that work for everyone. * Work collaboratively with Product and Engineering teams in … ll use 'just enough research' to get to the right answer, and you'll relish the intricacies and data flows involved in multi-channel customer services. If this sounds like you, then we want to hear from you! With hybrid working and flexible working arrangements this could be the more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as … part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer sites. - fix … out overhaul, maintenance of seamers and cappers within our customers factories Act as the interface in identification and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw, BD6 2SZ/Hybrid Working, average 1 office day per week … a?Telemetry Engineer?to join the operational technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … specifications. To provide a support function to technical leads in validation of?solutions and services?designed to meet the business requirements in terms of customer experience, performance, security, scalability, reliability, disaster recovery and within financial constraints. Demonstrate awareness of?strategic plans (up to a?5 year?view) Perform an more »

internal and external to deliver Web based products **Desirable** Some knowledge of Generative AI (for example OpenAI) and its uses in Automating emails and Customer Service requests, chatbots etc You will get a chance to build on and improve your tech skills in a number of areas - so more »