Remote Permanent Customer Service Jobs in England

26 to 50 of 438 Permanent Customer Service Jobs in England with Remote Work Options

Senior Management Information Analyst

Leicester, Leicestershire, United Kingdom
Hybrid / WFH Options
Confidential
various systems, primarily Power BI. Additionally, you'll support the MI Manager in building and overseeing the reporting and data infrastructure for the Next Customer Service Online Operations across our contact centers. What you'll be doing: Take ownership of report implementation from understanding and clarifying requirements through … effectively with peers and others, sharing information to contribute to overall success. Results Focused - Engages with the team to achieve and exceed business objectives. Customer Service Contribute to the delivery of great customer service to ensure the Next brand remains strong and customer recruitment and more »
Posted:

German Speaking Customer Support Advisor

Feltham, London, United Kingdom
Hybrid / WFH Options
French Selection UK
FRENCH SELECTION (FS) German Speaking Customer Support Advisor Location: Feltham Hybrid working with an early Friday finish Salary: up to £29,500 depending on experience plus great benefits Ref: 4191TG1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference … distance from London. A company who develop, manufacture and sell IT products on a global scale and who pride themselves on not only being customer focused but who value their employees. Main duties: To assist and support customers with technical questions and problems while providing outstanding customer service … from customers within a dedicated time frame - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The candidate: - Fluent in German (written & spoken) essential more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Technical Architect

London, United Kingdom
Hybrid / WFH Options
Confidential
the Alten Group in early 2022. Maintain a thorough understanding of the strategic vision (set by the Head of Managed Services) for the shared service operation to set the long-term technical direction of the service. Ensure the team understand infrastructure and system characteristics, and create visions of customer … development of junior colleagues by modelling desirable behaviours Provide regular technical architecture landscape updates, status, and development information to management Ensure alignment of Managed Service capabilities to the overarching business strategy, enterprise architectural design and support organisational Leads in the development and achievement of Technical Roadmaps Responsibilities: Provide expert … customers' senior technical and management staff Manage direct reports as per organisation structure Maintain clear contextual understanding and knowledge of technologies which underpin the customer technical landscapes and their interdependencies Develop and maintain an in-depth understanding of customers' environments and requirements to identify areas where we can add more »
Posted:

Customer Service Advisor - Finnish or Swedish Speaking

Watford, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
GHRC Ltd t/a Customer Talent Search
Finnish Speaking Customer Service Adviser Must be fluent/business fluent verbally and in writing in Finnish or Swedish language Salary £28,500 pa + annual bonus and great corporate benefits Hybrid - 2 days per week in office in Watford greater London (3 days WFH) Working for a … large global brand offering real long term career prospects. Your role would be to service customers from Norway or Sweden taking Inbound general customer service calls. You will act as the first point of contact for my client and use their CRM/IT system to log more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Field Service Engineer (White Goods / Domestic Appliance)

Oxford, Oxfordshire, South East, United Kingdom
Hybrid / WFH Options
Roundhouse Recruitment Limited
Field Service Engineer (White Goods/Domestic Appliances) Salary : £28,000 - £38,000 + Optional Overtime at Double Pay + Quarterly Bonus + Standard Workdays + Work/Life Balance + Company Van for Personal Use + Mobile Phone + Tablet + Comprehensive Training + Certifications Oxford Are you … the benefits of optional overtime to boost your earnings and a company van for both work and personal use. Join a prestigious UK appliance service provider, where you will independently manage a variety of repair and maintenance projects within your local area. This role offers the autonomy to set … cookers. Receive extensive training to expand your technical skills across different product types. Operate independently across a designated regional patch, ensuring high standards of service and customer satisfaction. Who We Are Looking For : Candidates with a solid background in white goods or domestic appliance repair. Individuals who are more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Field Service Engineer (White Goods / Domestic Appliance)

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
Roundhouse Recruitment Limited
Field Service Engineer (White Goods/Domestic Appliances) Salary : £30,000 - £40,000 + Optional Overtime at Double Pay + Quarterly Bonus + Standard Workdays + Work/Life Balance + Company Van for Personal Use + Mobile Phone + Tablet + Comprehensive Training + Certifications Nottingham Are you … the benefits of optional overtime to boost your earnings and a company van for both work and personal use. Join a prestigious UK appliance service provider, where you will independently manage a variety of repair and maintenance projects within your local area. This role offers the autonomy to set … cookers. Receive extensive training to expand your technical skills across different product types. Operate independently across a designated regional patch, ensuring high standards of service and customer satisfaction. Who We Are Looking For : Candidates with a solid background in white goods or domestic appliance repair. Individuals who are more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Service Desk Administrator

Northampton, Northamptonshire, United Kingdom
Hybrid / WFH Options
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Desk Administrator Located: Northampton (Hybrid working) Package: Competitive salary, bonus and company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh … become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To provide administrative support for the shared service desk, managing incoming interactions to the service desk by email and self-service. Refer and manage activity to internal and external resolver groups … and third-party vendors. Provide logging of incidents and service requests that enter the service desk via, email or self-service portal to ensure a high level of customer service is delivered Classification and prioritisation of calls in-line with Incident and Service Request more »
Employment Type: Permanent
Posted:

Application Support Analyst (Payments)

Luton, Bedfordshire, United Kingdom
Hybrid / WFH Options
Data Careers Ltd
days working from home after probation) Salary: £30,000 - 32,000 + a comprehensive range of Employee Benefits Key Skills: Application support experience, great customer service, SLA's etc. Why Apply: This role joins a busy, friendly team providing User support to Users of various payments software solutions … for a large, high-profile organisation. There is a lot of scope for personal development and career progression. The Role: Provide excellent customer service and End User support to Users of various payments software applications, in a Service Level Agreement environment, (responding to and resolving User problems …/issues). Support a variety of user support queries across payments, BACS transfers, general ledger issues etc. Investigate and resolve often complex customer issues that will require technical investigation. Liaise with 3rd part suppliers of hardware and software to support reported faults where required. The successful candidate will more »
Employment Type: Permanent
Salary: £30000 - £32000/annum comprehensive range of Employee Bene
Posted:

Information Technology Support Analyst

Birmingham, Warwickshire, United Kingdom
Hybrid / WFH Options
Confidential
Are you passionate about technology and delivering great customer service? Then this could be the role for you. We represent an award-winning organisation that can offer great career progression. Due to expansion within their team, our client, a highly recognised global brand, is looking to add to … its IT Service Desk Team. You will be the main point of contact for technical support. The Person You will have at least one year of experience providing 1st Line IT Support in a professional service environment You will have gained good exposure to Microsoft Windows and Office … be an excellent communicator who is able to deal with internal stakeholders at a senior level. You will be an individual who provides excellent customer service and can demonstrate this. The Benefits Once initial training is completed, remote/flexible working is available Excellent Career development and financial more »
Posted:

Technical Customer Support

Chorley, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Newton Blue
UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … to day duties will include: Resolvingcustomer incidents and training support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Service Engineer

Yorkshire, United Kingdom
Hybrid / WFH Options
Orion Electrotech Manufacturing
Service Engineer Position: Field Service Engineer Hours of Work: 37.5 hours per week plus overtime Salary: £36,562.12 plus annual bonus, company vehicle, and additional benefits. Location: Remote-based, servicing sites west midlands and north of west midlands. Role Overview: We are seeking a dedicated and skilled Field … Service Engineer to join the team, reporting to the UK Technical Services Manager. This is a remote role, operating primarily from home. Key Responsibilities: Plan and execute on-site service tasks based on customer requirements. Offer feedback for product enhancements and process improvements. Visit customers to address … specific issues or competitive situations as needed. Deliver exceptional customer service with clear and professional interaction. Ensure equipment operates within expected tolerances through close collaboration with customers. Diagnose machine issues on-site and remotely, quickly identifying causes of failure. Apply electrical and electronic knowledge to resolve technical issues. more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Engineering and Technical Customer Support Engineer

Basingstoke, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Premier Technical Recruitment
Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise in … result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial … markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing to a more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

E-commerce Operation Assistance

Hampshire, United Kingdom
Hybrid / WFH Options
Confidential
E-commerce Operations Assistance. The successful candidate will be responsible for maintaining and updating product listings across our various sales platforms, managing inventory, handling customer service inquiries, and collaborating with the marketing team to drive sales. The role requires attention to detail, time management skills, and a proactive … problem-solving approach. Qualifications Previous experience in e-commerce or customer service is preferred Excellent organizational and time management skills Strong attention to detail and problem-solving skills Excellent communication and customer service skills Proficient with Microsoft Office, Excel, Google Apps and other relevant software Ability more »
Posted:

Service Desk Team Leader

Fareham, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Leidos Innovations UK Limited
Service Desk Team Leader Location: Whiteley, Hampshire Looking for an opportunity to make an impact?.. The Role: Reporting into the Head of Customer Enablement, where you will be responsible for the general day to day supervision of the existing Service Desk Team and the achievement of … excellent service delivery and productivity. You will need to demonstrate the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment in line with the Head of Customer Enablement, to promote these within the team. You will be a key point of contact for initial escalation for all Service … ensure smooth team operations and effective collaboration with other internal/external IT Teams and 3rd Parties. Key Responsibilities: Main point of contact for Service Desk Services, including: Ticket escalation Support of Major Incidents (MI) Customer support Liaison with internal and external teams Problem Management Adherence to SLOs more »
Employment Type: Permanent
Salary: £35,000
Posted:

Internal Sales Executive (IT / Technology)

Manchester, North West, United Kingdom
Hybrid / WFH Options
Rise Technical Recruitment Limited
systems. *Monday - Friday days working as part of a large engagement team. The Person: *IT or Technology savvy. *Sales/BD/Support/Customer service experience. *Ideally located to North Manchester. IT, Technology, Unified Communications, UC, Hardware, Software, VoIP, Sales, Business Development, Customer Service, Customer more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

AV Technology Manager

London, United Kingdom
Hybrid / WFH Options
Confidential
meetings and events. Technology Managers work collaboratively to deliver an excellent meeting, conference, and workday experience. They oversee AV Specialists in supporting/executing customer needs and help manage, train and lead specialists in personal, technical and career development/training. The person in this role also works collaboratively … Enforce adherence to booking guidelines, optimizing space utilization and revenue generation through audits and participation in weekly program execution order meetings Provide genuine, anticipatory customer service by establishing good working relationships with Convene team members and vendors Attend planning and pre-production meetings Direct day-to-day floor … collaborative project efforts with both the technology team and other departments Participate in employee appraisals Mentor AV Specialists to provide a consistent level of customer service Interview and hire prospective candidates for all positions in the department Well-versed in the latest developments in the event industry and more »
Posted:

Planning Coordinator

Solihull, West Midlands, United Kingdom
Hybrid / WFH Options
RedRock Resourcing
Job Title: Planning Coordinator Job Type: Permanent Location: Solihull (Hybrid) Salary: Up to £32,000 D.O.E Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/Workforce Management systems Fantastic opportunity to join a data/insights company who work with some of the worlds … on the lookout for a Planning Coordinator who is able to support their operations team by tracking and planning of installation as well as service schedules. What the role will entail; Involvement with the procurement and fulfilment of equipment. Coordination for the end-to-end delivery of service … the billing process. The successful candidate will have; Experience working with Workforce Management & Resource Planning systems. Good working PC knowledge Previously worked in either Service Delivery or Customer Service/Operations. Ability to make fast and clear decisions. Interpersonal and communication skills as well as having good more »
Employment Type: Permanent, Work From Home
Salary: £25,000
Posted:

Cloud Infrastructure Analyst Azure

North London, London, United Kingdom
Hybrid / WFH Options
Rushworth Associates Ltd
We are seeking a Cloud Infrastructure Analyst with Azure to join our client, Notting Hill Genesis. NHG, a well-established and customer focussed housing association, who have recently completed a major, digital change programme moving services to the cloud, using the latest Microsoft Azure technologies, to make a positive … Azure services are managed effectively through Infrastructure as Code, IaC ,Terraform. All aspects of the role will require you to provide a high quality, customer focussed, responsive service, in line with NHGs cultural and corporate strategies. Technical knowledge required encompasses; DevOps principles, Azure Backup & Site Recovery, Monitor, Bastion … from on-prem to public Cloud with a solid infrastructure & networking background, able to troubleshoot and resolve complex infrastructure issues in an enterprise & complex customer facing organisation, experience of working as a Cloud Infrastructure Analyst on Azure platforms (IaaS, PaaS, SaaS) using Infrastructure as Code IaC , Terraform , network administration more »
Employment Type: Permanent, Work From Home
Salary: £53,000
Posted:

Field Service Engineer, Biomedical Equipment

Harlow, London, United Kingdom
Hybrid / WFH Options
TRS Consulting
Field Service Engineer (Biomedical Equipment) **An excellent opportunity for a skilled biomedical or medical engineer to join a market leading manufacturer offering exceptional opportunities for career development** Basic Salary up to £30,000 Car Allowance Pension Scheme Excellent Opportunities for Career Advancement Year End Salary Review - A home based … field service role covering South West London and the surrounding area - The Role - Field Service Engineer (Biomedical Equipment) Following planned expansion, they now seek to recruit a technically focused Biomedical Field Service Engineer, responsible for the planned preventative maintenance, service and repair of their range of … technologically innovative patient ventilators, patient monitors, critical care systems and anaesthesia delivery systems, ensuring that the highest levels of customer service are maintained at all times. Your Background - Field Service Engineer (Biomedical Equipment) To be considered for this exciting opportunity, you must be able to demonstrate: A more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Customer Support Specialist

London, England, United Kingdom
Hybrid / WFH Options
IDEXX
Are you passionate about great customer service, software and pets? IDEXX Veterinary Software London are looking for our next Customer Support Specialist to join our team! This role is hybrid, based 3 –4 days onsite in our Wimbledon, London office. This role will specifically be providing support … in animal health. A bit more about the role, you will: Supporting veterinary customers all over the globe with high quality email and phone customer service relating to the use of our practice management software Efficiently problem solve and manage tickets until resolution Deliver training webinars focused on … specific features of ezyVet - upskilling yourself and our customers! Write customer facing knowledge base articles designed to address common areas for support inquiries to improve the customer self service help You'll learn to be a support specialist, trainer extraordinaire and even a technical writing expert. So more »
Posted:

Sales Account Manager / Customer Success - Cloud CRM Tech. Hybrid

Salisbury, Wiltshire, South West, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
currently recruiting for a formidable Sales Growth Account Manager to manage and grow our existing client base. With your enthusiasm, charm and dedication for customer success you will grow revenue sustainably whilst helping the business to achieve its Net Promoter Score (NPS) goals. If you love building relationships using … a variety of tools including social media networking, running webinars and heading up customer days wed love to hear from you. Experience of CRM or business systems preferably within the SaaS or cloud services industry would be highly advantageous. ** Full Time and Part Time Considered ** Role Info: Sales Growth … Cambridge Education Group, Fred Olsen Cruise Lines, Lifeways and More! Your Background: Sales, Business Development, Account Management, Upselling, Crosselling, Client Relationship Building. Sectors: Sales, Customer Service, SaaS, Cloud Services Level: Min level 1-3 year experience Pedigree/Awards://Digital Transformation Partner 2020 - Global Business Awards more »
Employment Type: Permanent, Part Time, Work From Home
Salary: £60,000
Posted:

Sales Account Manager / Customer Success - Cloud CRM Tech. Hybrid

SP1, Salisbury, Wiltshire, United Kingdom
Hybrid / WFH Options
RecruitmentRevolution.com
currently recruiting for a formidable Sales Growth Account Manager to manage and grow our existing client base. With your enthusiasm, charm and dedication for customer success you will grow revenue sustainably whilst helping the business to achieve its Net Promoter Score (NPS) goals. If you love building relationships using … a variety of tools including social media networking, running webinars and heading up customer days we’d love to hear from you. Experience of CRM or business systems preferably within the SaaS or cloud services industry would be highly advantageous. ** Full Time and Part Time Considered ** Role Info: Sales … Cambridge Education Group, Fred Olsen Cruise Lines, Lifeways and More! Your Background: Sales, Business Development, Account Management, Upselling, Crosselling, Client Relationship Building. Sectors: Sales, Customer Service, SaaS, Cloud Services Level: Min level 1-3 year experience Pedigree/Awards://Digital Transformation Partner 2020 - Global Business Awards more »
Employment Type: Permanent
Salary: £30000 - £65000/annum OTE + Benefits
Posted:

Junior Service Desk Analyst

Blackburn, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Newton Blue
A Lancashire based Tech Company are looking to recruit a number of enthusiastic and ambitious Trainee Service Desk Analysts for its Tier 1 Service Desk.A great opportunity to break into the IT sector and be full trained and developed in troubleshooting software and hardware issues. Hybrid working available … services Provide office-based telephone, email and remote access support. Take ownership of incidents from start to finish, escalating and feeding back to the customer as required. Maintain a high customer experience throughout the life-cycle of all incidents and problems Troubleshoot PC hardware and peripheral issues Raise … rd party suppliers through to resolution Assist in software deployment and configuration projects Communicate with other departments to ensure smooth operation of the Service Desk Who are we looking for? Are you looking for that initial break into the IT sector? Are you enthusiastic with great communication skills and more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

Junior Service Desk Analyst

Preston, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Newton Blue
A Lancashire based Tech Company are looking to recruit a number of enthusiastic and ambitious Trainee Service Desk Analysts for its Tier 1 Service Desk.A great opportunity to break into the IT sector and be full trained and developed in troubleshooting software and hardware issues. Hybrid working available … services Provide office-based telephone, email and remote access support. Take ownership of incidents from start to finish, escalating and feeding back to the customer as required. Maintain a high customer experience throughout the life-cycle of all incidents and problems Troubleshoot PC hardware and peripheral issues Raise … rd party suppliers through to resolution Assist in software deployment and configuration projects Communicate with other departments to ensure smooth operation of the Service Desk Who are we looking for? Are you looking for that initial break into the IT sector? Are you enthusiastic with great communication skills and more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

Junior Service Desk Analyst

Chorley, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Newton Blue
A Lancashire based Tech Company are looking to recruit a number of enthusiastic and ambitious Trainee Service Desk Analysts for its Tier 1 Service Desk.A great opportunity to break into the IT sector and be full trained and developed in troubleshooting software and hardware issues. Hybrid working available … services Provide office-based telephone, email and remote access support. Take ownership of incidents from start to finish, escalating and feeding back to the customer as required. Maintain a high customer experience throughout the life-cycle of all incidents and problems Troubleshoot PC hardware and peripheral issues Raise … rd party suppliers through to resolution Assist in software deployment and configuration projects Communicate with other departments to ensure smooth operation of the Service Desk Who are we looking for? Are you looking for that initial break into the IT sector? Are you enthusiastic with great communication skills and more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:
Customer Service
England
10th Percentile
£22,500
25th Percentile
£25,000
Median
£32,000
75th Percentile
£47,500
90th Percentile
£62,500