CustomerSupportExecutive Location: Hatfield Job Type: Full-time My client is looking for a CustomerSupportExecutive to join their dynamic CustomerSupport team, where you will play a crucial role in providing first-class technical support to their customers. This position is ideal for someone passionate about enhancing customer experience and maintaining the high reputation of our company. Day-to-day of the role: Log and respond to all end-user and distributor support inquiries, ensuring all communications are recorded accurately. Follow all support cases through to completion, providing regular updates to customers or distributors and escalating to a complaint if necessary. Issue RMA numbers as … required, following all remote fault diagnosis options explored. Assist the credit control team by working with end users that require after-sales support but have overdue balances. Maintain Customer related Master logs and ensure all cases are processed within the appropriate timeframe across internal/external/distributor Support teams. Log, investigate and report on all customerMore ❯
Role: CustomerSupportExecutive (SaaS) Location: Commutable to Witney (OX28) Salary: £25,000 - £27,000 Job Type: Full Time, Permanent, Hybrid A fantastic opportunity has arisen within our UK based CustomerSupport team for an enthusiastic and self-motivated CustomerSupportExecutive to join us. You will be working as part of … a dedicated Support team, responding to and resolving system queries for our impressive customer base. Webexpenses is a global FinTech company and we were one of the first companies to bring SaaS applications to the market, disrupting how organisations handle employee expenses. Headquartered in the UK we also have offices in Australia, clients in over 70 countries and … role you will act as the first point of contact for our customers, providing them with the best experience of Webexpenses. You will complete operational activities associated with incoming customersupport, including receiving, checking understanding, logging, taking ownership and resolving enquiries. Quite simply, you will provide excellent support to our customers so that they can focus on More ❯
Role: CustomerSupportExecutive (SaaS) Location: Commutable to Witney (OX28) Salary: £25,000 - £27,000 Job Type: Full Time, Permanent, Hybrid A fantastic opportunity has arisen within our UK based CustomerSupport team for an enthusiastic and self-motivated CustomerSupportExecutive to join us. You will be working as part of … a dedicated Support team, responding to and resolving system queries for our impressive customer base. Webexpenses is a global FinTech company and we were one of the first companies to bring SaaS applications to the market, disrupting how organisations handle employee expenses. Headquartered in the UK we also have offices in Australia, clients in over 70 countries and … role you will act as the first point of contact for our customers, providing them with the best experience of Webexpenses. You will complete operational activities associated with incoming customersupport, including receiving, checking understanding, logging, taking ownership and resolving enquiries. Quite simply, you will provide excellent support to our customers so that they can focus on More ❯
Role: CustomerSupportExecutive (SaaS) Location: Commutable to Witney (OX28) Salary: £25,000 - £27,000 Job Type: Full Time, Permanent, Hybrid A fantastic opportunity has arisen within our UK based CustomerSupport team for an enthusiastic and self-motivated CustomerSupportExecutive to join us. You will be working as part of … a dedicated Support team, responding to and resolving system queries for our impressive customer base. Webexpenses is a global FinTech company and we were one of the first companies to bring SaaS applications to the market, disrupting how organisations handle employee expenses. Headquartered in the UK we also have offices in Australia, clients in over 70 countries and … role you will act as the first point of contact for our customers, providing them with the best experience of Webexpenses. You will complete operational activities associated with incoming customersupport, including receiving, checking understanding, logging, taking ownership and resolving enquiries. Quite simply, you will provide excellent support to our customers so that they can focus on More ❯
buckinghamshire, south east england, united kingdom
Webexpenses
Role: CustomerSupportExecutive (SaaS) Location: Commutable to Witney (OX28) Salary: £25,000 - £27,000 Job Type: Full Time, Permanent, Hybrid A fantastic opportunity has arisen within our UK based CustomerSupport team for an enthusiastic and self-motivated CustomerSupportExecutive to join us. You will be working as part of … a dedicated Support team, responding to and resolving system queries for our impressive customer base. Webexpenses is a global FinTech company and we were one of the first companies to bring SaaS applications to the market, disrupting how organisations handle employee expenses. Headquartered in the UK we also have offices in Australia, clients in over 70 countries and … role you will act as the first point of contact for our customers, providing them with the best experience of Webexpenses. You will complete operational activities associated with incoming customersupport, including receiving, checking understanding, logging, taking ownership and resolving enquiries. Quite simply, you will provide excellent support to our customers so that they can focus on More ❯
gloucestershire, south west england, united kingdom
Webexpenses
Role: CustomerSupportExecutive (SaaS) Location: Commutable to Witney (OX28) Salary: £25,000 - £27,000 Job Type: Full Time, Permanent, Hybrid A fantastic opportunity has arisen within our UK based CustomerSupport team for an enthusiastic and self-motivated CustomerSupportExecutive to join us. You will be working as part of … a dedicated Support team, responding to and resolving system queries for our impressive customer base. Webexpenses is a global FinTech company and we were one of the first companies to bring SaaS applications to the market, disrupting how organisations handle employee expenses. Headquartered in the UK we also have offices in Australia, clients in over 70 countries and … role you will act as the first point of contact for our customers, providing them with the best experience of Webexpenses. You will complete operational activities associated with incoming customersupport, including receiving, checking understanding, logging, taking ownership and resolving enquiries. Quite simply, you will provide excellent support to our customers so that they can focus on More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Randstad Inhouse Services
IT Support (Digital Support Technician - Level 3 Apprenticeship) Ready to launch your IT career in eCommerce? We're looking for enthusiastic, logical thinkers with a passion for helping others. Join our dynamic team as a Digital Support Technician Apprentice, where you'll be the crucial first point of contact, ensuring customer success via live chat.You will … assist them swiftly and expertly, relying on your logical thinking and in-depth platform knowledge. The Opportunity Role: First-line customersupport via live chat. You'll own inquiries from start to finish, diagnose problems, escalate complex issues, and proactively enhance our support resources. Location: Leicester (20-min walk from train station) - Office-based, with 1 WFH … rapid skill development. About Us Our client is a leading eCommerce software provider in Leicester, driven by a mission to reimagine online commerce. Innovative apps enhance search, discovery, and customer engagement, making a tangible impact on businesses worldwide. They believe in customer growth, purposeful progress, and endless innovation, fostering a culture of transparency and collaboration. What We're More ❯
26m from tier-1 investors (Point Nine, 1kx, Tim Draper, Alven, Ledger Cathay) and partner with clients like Circle, Uniswap, and the Government of El Salvador. We're hiring CustomerSupport Executives (UK) , crypto native problem solvers who will help some of the world's largest institutions, stablecoin issuers, and DeFi projects get the most out of Cryptio … s enterprise grade back office platform. What you'll do Deliver fast, empathetic, effective support via Plain Partner with Product, Engineering, and Sales to resolve issues and surface customer insights Report bugs, share feature requests, and champion the customer's voice in product discussions Develop deep product expertise and help teammates with best practices and workarounds Own … projects that improve our processes, documentation, and help center experience Drive measurable improvements to time to resolution and customer confidence We're looking for someone who Is crypto native and can walk through an on chain transaction (for example on Etherscan) Thrives on complexity over volume and is comfortable owning a tough ticket for days if needed Communicates clearly More ❯
