5 of 5 DemandTrendPermanent Customer Support Representative Jobs in England

Customer Support Representative Location: Hybrid-remote in Harrogate, UK Job Type: Full-time 9 - 5 Salary: £28,000–£30,000 per year Are you an excellent communicator who thrives on solving problems and providing outstanding customer support? If you are excited to be part of a forward-thinking company that is rapidly expanding, we’d … love to hear from you. The Role You’ll join our impactful Customer Support team, serving as a primary contact for our UK-based customers. Your initial focus will be on supporting consumers. As you advance in the role, you will take on greater responsibilities, including support for our project partners and B2B clients. This position is … an excellent opportunity for individuals looking to gain experience in the tech industry and build a long-term career in customer success, support operations, or account management. What You’ll Do Provide first-class support to customers via email and phone. Troubleshoot and resolve issues with care, clarity, and professionalism. Collaborate with internal teams to enhance support More ❯

Essential job functions: Become a technical expert of our SaaS platform and develop a deep understanding of the fleet management space; Serve as Technical Customer Support professional dealing with technical matters related to SaaS (Software as a Service) fleet management products and solutions; Handle incoming customer requests, both from external and internal calls & emails by raising and … as deal with customers and vendors on a daily basis; Recognise the patterns for recurring issues and take necessary actions to achieve fastest possible resolution and assure the highest customer satisfaction level; What we’re looking for… The ideal candidate is a Customer Support professional with good technical skills and a clear understanding of what drives customer satisfaction. Technical professional we are looking for should have well developed skills listed below: Experience in a customer-facing role (mandatory); Experience with SaaS (Software as a Service) solutions is a plu s (not mandatory) ; Experience with CRM & ERP systems - Salesforce and SAP would be preferred (not mandatory) ; Strong communication and listening skills; Well-developed time management and More ❯

Stockholm and over 300 employees across Europe. About the Role We're looking for a dedicated and driven individual to join our growing team at Neko Health as a Customer Support Representative, focused on evening and weekend shifts . In this role, you'll play a key part in shaping a new standard of customer-first … transformative. This position is based in London and offers a unique opportunity to be part of a mission-driven company at the forefront of healthcare innovation. Responsibilities: Ownership of customer communication channels including phone, email, chat, and social media Provide prompt and exceptional customer service to existing and prospective customers Delight customers and proactively resolve issues before they … reveal themselves Troubleshoot and resolve customer issues, while ensuring customer satisfaction Embody our brand tone and voice across channels Be an internal champion for the customer, relaying testimonials and feedback to teams across the company Requirements: Excellent written and verbal communication skills in English Others have described you as empathetic, curious, and bold You have prior experience More ❯

Join our fast-paced Customer Support team to troubleshoot SaaS fleet management solutions across EMEA. You ll handle technical queries, resolve issues via phone/email, and collaborate cross-functionally to ensure customer satisfaction. Ideal candidates have customer-facing experience, strong communication skills, and a proactive, solution-driven mindset. More ❯

Join our fast-paced Customer Support team to troubleshoot SaaS fleet management solutions across EMEA. You’ll handle technical queries, resolve issues via phone/email, and collaborate cross-functionally to ensure customer satisfaction. Ideal candidates have customer-facing experience, strong communication skills, and a proactive, solution-driven mindset. More ❯