Onsite DesksideSupport Engineer - London Job Description: We are looking for customer-focused and enthusiastic Onsite Desksidesupport engineer with a genuine interest in solving people's IT issues. The applicant should be technically competent, possess good written and verbal communication skills and be willing to … collaborate with the wider IT support teams. An exciting opportunity has arisen to support one of our customers. The successful candidate must be well presented, an excellent written and spoken communicator with an excellent knowledge of End User Workplace equipment including Desktops, laptops, Printers, and mobile devices (both … smart phones and tablets). Responsible for providing on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks, and peripherals using available technology. Requirements and Responsibilities: Fully site-based role - covering Stoke Poges and Paddington London Must More ❯
This is an excellent opportunity for DesksideSupport professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include … with Desktop & Laptop hardware, Desktop/laptop software, network issues with desktop/laptop, issues with mobile devices and other peripherals. Provide remote desktop support to users, resolving technical issues promptly and effectively. Troubleshoot Windows & Mac OS platforms including mobile devices running Apple iOS & Android mobile OS Setup and … configuration of end user desktops, laptop, hardware, software, printers, Mobile phones and peripherals. Collaborate with other IT teams to ensure cohesive and comprehensive support for all IT systems. Guide users with step-by-step instructions on installing applications. Document and record incidents, service requests and their resolutions in the More ❯
This is an excellent opportunity for DesksideSupport professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include … with Desktop & Laptop hardware, Desktop/laptop software, network issues with desktop/laptop, issues with mobile devices and other peripherals. Provide remote desktop support to users, resolving technical issues promptly and effectively. Troubleshoot Windows & Mac OS platforms including mobile devices running Apple iOS & Android mobile OS Setup and … configuration of end user desktops, laptop, hardware, software, printers, Mobile phones and peripherals. Collaborate with other IT teams to ensure cohesive and comprehensive support for all IT systems. Guide users with step-by-step instructions on installing applications. Document and record incidents, service requests and their resolutions in the More ❯
watford, hertfordshire, east anglia, United Kingdom
Cognizant
This is an excellent opportunity for DesksideSupport professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include … with Desktop & Laptop hardware, Desktop/laptop software, network issues with desktop/laptop, issues with mobile devices and other peripherals. Provide remote desktop support to users, resolving technical issues promptly and effectively. Troubleshoot Windows & Mac OS platforms including mobile devices running Apple iOS & Android mobile OS Setup and … configuration of end user desktops, laptop, hardware, software, printers, Mobile phones and peripherals. Collaborate with other IT teams to ensure cohesive and comprehensive support for all IT systems. Guide users with step-by-step instructions on installing applications. Document and record incidents, service requests and their resolutions in the More ❯
the organisation, leveraging cloud services, and applying focus to supporting company project bids and delivery. Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution. Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments. Support the set-up of new offices, sites or projects across the local region. Management of Service Now 'Stock Rooms' and ownership of goods receipting process. Responsible for More ❯
the organisation, leveraging cloud services, and applying focus to supporting company project bids and delivery. Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution. Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments. Support the set-up of new offices, sites or projects across the local region. Management of Service Now 'Stock Rooms' and ownership of goods receipting process. Responsible for More ❯
DESK SIDE AND TECHNOLOGY SUPPORT ANALYST Site-based role - 5 days a week in Bristol £35 per hour via Umbrella Initial 6-month contract 37.5 hours a week An active SC clearance is required for the role ABOUT THE CLIENT: Our client is a leading international organisation delivering critical … environment and commitment to excellence in IT operations and support. Due to growing project demands, they are now seeking a Desk Side and Technology Support Analyst to join their team and maintain their high service standards. THE DESK SIDE AND TECHNOLOGY SUPPORT ANALYST ROLE: As a key member … of the regional 2nd line support team, you’ll take ownership of incident resolution, service request fulfilment, and on-site troubleshooting across hardware, software, and telephony. You’ll deploy new tech, support site setups, and maintain AV and equipment rooms to high standards. You'll also provide reporting More ❯
