Permanent Digital Customer Experience Jobs in England

1 to 14 of 14 Permanent Digital Customer Experience Jobs in England

Digital Customer Experience Manager

London Area, United Kingdom
Hybrid / WFH Options
Hunter Bond
Our leading Technology client are looking for a Customer Experience Manager to help transform their digital customer experience. You'll be responsible for leading their customers digital adoption and self-service utilisation, identifying and driving new capabilities that mitigate customer contacts. This … is a brilliant opportunity to work in a newly created role, for a forward-thinking organisation. The following skills/experience is essential: Previously worked in digital, driving customer adoption and experience improvements. Understanding of Product Management Analytical mindset Degree educated An understanding of Service … desirable Excellent communication skills Salary: Excellent + bonus + package Location: London (good work from home options available) If you are interested in this Customer Experience position and meet the above requirements please apply immediately. more »
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AWS Cloud Architect - 12m FTC

London Area, United Kingdom
Hybrid / WFH Options
Airwalk Reply
public cloud and other innovative technologies to help customers develop and deliver new digital products and services, transform their digital customer experience, modernise and automate their services and operations, leverage data to better understand their customers and modernise their workplace technology. All to help … both a company and personal level. Why are we hiring? At Airwalk Reply, we are looking to bring in several Senior Technical Architects with experience working on AWS projects with varying backgrounds and experience working on projects in a number of different industries. This is to help with … What are we looking for? We do not have any essential requirements for these roles per se but we do need people who have experience in one or more of the following areas. Experience working on big data projects Case Management Cloudera SageMaker Some experience of enterprise more »
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Security Cloud Architect

England, United Kingdom
Hybrid / WFH Options
Airwalk Reply
public cloud and other innovative technologies to help customers develop and deliver new digital products and services, transform their digital customer experience, modernise and automate their services and operations, leverage data to better understand their customers and modernise their workplace technology. All to help … and personal level. Why are we hiring? At Airwalk Reply, we are looking to bring in two Security Architect Consultants with varying backgrounds and experience working on projects in a number of different industries. We want to strategically build out our existing capabilities as we continue to grow and … the native cloud security services - guard duty, cloudtrail, cloudwatch (aws), or for Azure Defender for Cloud, Activity Logs, Monitor, Sentinel Exposure to CSPM tools Experience with one or more general purpose programming languages including but not limited to: Java, C/C++, Python, JavaScript and understanding of software vulnerabilities more »
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Associate Director of Products (Strategy)

Leicestershire, United Kingdom
Hybrid / WFH Options
Hays UK - De Montfort University
De Montfort University (DMU) is a vibrant, globally minded institution, renowned for its commitment to providing an exceptional educational experience and fostering a supportive, inclusive environment. Our university is driven by a mission to make a positive impact on society through innovative teaching, research, and community engagement. At DMU … our mission is to be recognised as a leading university creating an inclusive and personalised experience that will transform out communities and allow our students and staff to thrive. At DMU we are transforming our Technology Directorate, we want to provide a strategic, transformational, and university-wide approach to … product portfolio, building and enabling our product teams to work collaboratively to design, deliver and continually improve a sustainable and unified technology enabled experience for our students and staff. As we embark on this product journey, you'll be pivotal in leveraging your product knowledge and experience more »
Employment Type: Permanent
Salary: GBP 75,000 Annual
Posted:

Business Analyst

Lincolnshire, England, United Kingdom
Hybrid / WFH Options
Recruit with Purpose
expertise? This Lincolnshire based Housing Association are looking to hire for a Business Analyst to co-design an optimised and modern digital customer experience specification and delivery of Data, Digital and Technology Transformations. You will have the opportunity to work across different team’s … Business Analyst, you will play a critical part in liaising with a variety of stakeholders, business teams, and service leads to confidently influence a customer-centre design outcome. Work closely with stakeholders to fully understand the “as is” business processes and map out potential improvements. Ensure business requirements are … championing customer experience, improved business efficiency and mobile first digital functionality. You would be a great fit if as a Business Analyst you have: Experience in Social Housing Knowledge of Customer Portals Exposure to Repairs Management Experience in designing, selecting, and implementing optimised more »
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Lead UX and User Research Manager

London, United Kingdom
Confidential
UX and User Research Manager Do you love all things digital? Do you have significant user reasearch and UX/UI design experience? Do you love all things luxury retail? If YES, we may have the role for you Luxury department store, Harvey Nichols, is searching for … and stay! About the role As Lead UX and User Research Manager you will be responsible for driving improvement in our digital customer experience, through robust user research, data analytics and UX design, delivering user journeys that inspire and delight our customers.Working closely with the product … this Lead UX and User Research Manager include:- Build a deep understanding of our customers, their shopping habits and their HN digital experience through user research, customer feedback and analytics data Champion the customer in our digital strategy and development backlog for web more »
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Senior Manager – Strategy and Planning- Digital Core Member Experiences

Brighton, East Sussex, United Kingdom
American Express
success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels … EDX) is responsible for the product management of American Express’ proprietary digital products – Amex Mobile App, Web, Identity, Digital Commerce & Customer Personalization.As a team we are focused on driving engagement, satisfaction, and revenue, through a combination of best-in-class user experience and compelling … core mobile and web experiences, plus the personalization products that power them. Our vision is to create the World’s best digital Customer experience.We are looking for a Senior Manager, Strategy and Planning who will play a critical role in assisting the VP of DCMX and the more »
Salary: £ 70 K
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Payments Product Owner

London, United Kingdom
RedCat Digital
the leading UK banks, they provide security and trust to their valuable customers. Working with small to medium businesses in creating a cutting edge experience whilst keeping their customers at the heart of their proposition. The focus is to ensure quick and easy set-up, to allow customers to … digital roadmap, whilst managing, defining and prioritising the digital backlog.Sitting within a young, dynamic team across their payments function, your experience as a Product Owner will be vital in driving key aspects of the customers digital journey. You will prioritise and deliver improvements … feature owner and inspiring the team from ideate to executionWorking with stakeholders in delivering on KPIs and monitoring the digital customer experienceExperience working with Agile delivery approachesPrior experience implementing softPOS would be beneficialStrong experience as a Product Owner with a clear knowledge of more »
Salary: £ 80 K
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Solutions AI Architect (Pre-Sales)

London, United Kingdom
Confidential
of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale. While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that … makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback … for large enterprises as well as government agencies. Our team engages with customers from the pre-sales/prospect stages through post-sale/customer onboarding stages and is made up of experts in various functional and technical areas of LILT s overall offering. While we work in various more »
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Conversion Rate Optimisation Consultant

Staines-Upon-Thames, England, United Kingdom
Hybrid / WFH Options
Harnham
Optimisation Consultant Staines-Upon-Thames – Hybrid Up to £60,000 A full-service Digital Transformation … Agency is looking for a Digital Analytics Consultant to join the team! THE COMPANY This role sits with a Digital Customer Experience Consultancy that offers full-service Digital Transformation for their clients through website design and build, to offering services that cover … with internal stakeholders to explain challenges, solutions, and areas of growth Utilising skills in Google Analytics/Adobe Analytics and BigQuery YOUR SKILLS AND EXPERIENCE Experienced with Adobe Target and Optimzely Client-facing experience – being able to manage and develop clients A background in analytics is preferred BENEFITS more »
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Digital Experience Manager

London Area, United Kingdom
Harnham
Digital Experience Manager London (Hybrid) £35,000-£40,000 THE COMPANY Great opportunity for a digital content expert to join a publishing company and help to improve end-to-end digital customer experience! THE ROLE As the Digital Experience … work closely with teams across editorial, marketing & technology. You will be a self-starter with a passion for digital product and improving customer experience and will work closely with the CTO who you will directly report into YOUR SKILLS AND EXPERIENCE Experience working in … the digital content/experience space THE BENEFITS £35,000-£40,000 HOW TO APPLY Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page more »
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Principal Consultant

Southampton, England, United Kingdom
Hybrid / WFH Options
Etch
looking for an exceptionally talented Principal Consultant with a strong background in management consulting and Digital Transformation advisory with particular expertise in customer experience strategy and improvement (spanning all capabilities needed for a B2C or B2B2C company to sustain organic growth including brand, value proposition, and … end-to-end customer lifecycle experience) and marketing technology enablement. You will lead teams end-to-end on the delivery of consulting projects to resolve complex business problems for clients; developing the right approach with the right expertise involved at the right time, leading the problem and solution … definition process, and ultimately developing and executing robust digital customer experience transformation strategies and implementation plans, including experience design, technical, and operational implementation. Salary: £120 -130k + Bonus Hybrid - 2 days a week in our Southampton or London office. Responsibilites: Play an active role more »
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Optimisation Specialist

England, United Kingdom
Hybrid / WFH Options
Harnham
Marketing Agency is looking for an Optimisation Specialist to join the team! THE COMPANY This role sits with a Digital Customer Experience Consultancy that offers full-service Digital Transformation for their clients through website design and build, to offering services that cover … the CRO Function and capabilities across some of their major clients. THE ROLE Working primarily with Adobe Target Optimising the performance of the Digital Real Estate of the brand Working with the CRO Developers and CRO Analysts Speaking … with internal stakeholders to explain challenges, solutions, and areas of growth Utilising skills in Google Analytics/Adobe Analytics and BigQuery YOUR SKILLS AND EXPERIENCE Proven experience with A/B testing platforms such as Adobe Target and Optimzely Strong communication skills A background in analytics is preferred more »
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Senior Digital Marketing Executive

Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
Forward Role
Marketing Executive, you'll play a pivotal role in driving growth and engagement across various digital channels. Key Responsibilities: Identify customer touchpoints and enhance end-to-end digital customer experiences. Develop and execute digital marketing strategies to generate leads. Create … optimal results. Manage organic social media activities and budget allocation. Foster relationships with digital agencies. What You Need: 3 years of proven experience in digital marketing or similar role. Strong grasp of marketing principles, digital channels, and tools. Google Analytics experience. Ability to … analyse data and drive actionable insights. Experience with budget tracking and reporting. Ready to make a difference? Apply now and become a vital part of their journey towards financial empowerment and prosperity! Email: As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we more »
Employment Type: Permanent, Part Time, Work From Home
Salary: £35,000
Posted:
Digital Customer Experience
England
10th Percentile
£21,000
25th Percentile
£27,563
Median
£49,250
75th Percentile
£72,500
90th Percentile
£83,750