insights and user personas. Work with CX, product, and MarTech teams to validate and prioritize user experience opportunities. Translate complex user feedback into journey maps, empathymaps, and UX recommendations. Cross-functional Collaboration : Collaborate with product managers, UX/UI designers, MarTech consultants, data analysts, and More ❯
insights and user personas. Work with CX, product, and MarTech teams to validate and prioritize user experience opportunities. Translate complex user feedback into journey maps, empathymaps, and UX recommendations. Cross-functional Collaboration : Collaborate with product managers, UX/UI designers, MarTech consultants, data analysts, and More ❯
research findings into actionable insights that inform design decisions for improving the product Create and refine user personas, customer journeys, and empathymaps to represent different user groups and inform design decisions. Develop wireframes, prototypes, and interaction flows that effectively communicate design concepts and information architecture. Define More ❯
