Client EngagementManager Technology - London Join Our Team as a Client EngagementManager in Technology Insurance at Hays Technology Are you ready to make a significant impact in the technology insurance sector? At Hays Technology, we're seeking a dynamic Client EngagementManager to join our experienced team. With 25% of Hays' global revenue … future-proof your career. Your efforts and performance will be financially rewarded through a competitive base salary, generous activity allowance, and a performance-based bonus. Role As a Client EngagementManager, you will have the autonomy to build out the technology insurance sector. You'll work closely with a top performer to rapidly grow the client base, leveraging More ❯
Client Engagement & Support Manager UK (Hybrid/Flexible Hours) | 🕒 Full-time | 💼 SaaS/Investment & Wealth Management Tech Salary: Up to £70,000 Annapurna Recruitment is partnering with a growing technology business in the investment and wealth management space to find a Client Engagement & Support Manager . This is a pivotal, client-facing leadership role, bridging the … levels. You’ll manage both the Application Support and IT Operations teams, oversee SLAs, and act as the trusted liaison for key accounts. What You’ll Do Lead client engagement : Build trusted relationships, handle escalations, and maintain transparency throughout issue resolution Manage support teams : Oversee global Application Support Analysts and IT Operations, ensuring tickets are triaged, resolved, and documented More ❯
Client Engagement & Support Manager UK (Hybrid/Flexible Hours) | 🕒 Full-time | 💼 SaaS/Investment & Wealth Management Tech Salary: Up to £70,000 Annapurna Recruitment is partnering with a growing technology business in the investment and wealth management space to find a Client Engagement & Support Manager . This is a pivotal, client-facing leadership role, bridging the … levels. You’ll manage both the Application Support and IT Operations teams, oversee SLAs, and act as the trusted liaison for key accounts. What You’ll Do Lead client engagement : Build trusted relationships, handle escalations, and maintain transparency throughout issue resolution Manage support teams : Oversee global Application Support Analysts and IT Operations, ensuring tickets are triaged, resolved, and documented More ❯
Client Engagement & Support Manager UK (Hybrid/Flexible Hours) | 🕒 Full-time | 💼 SaaS/Investment & Wealth Management Tech Salary: Up to £70,000 Annapurna Recruitment is partnering with a growing technology business in the investment and wealth management space to find a Client Engagement & Support Manager . This is a pivotal, client-facing leadership role, bridging the … levels. You’ll manage both the Application Support and IT Operations teams, oversee SLAs, and act as the trusted liaison for key accounts. What You’ll Do Lead client engagement : Build trusted relationships, handle escalations, and maintain transparency throughout issue resolution Manage support teams : Oversee global Application Support Analysts and IT Operations, ensuring tickets are triaged, resolved, and documented More ❯
Client Engagement & Support Manager UK (Hybrid/Flexible Hours) | 🕒 Full-time | 💼 SaaS/Investment & Wealth Management Tech Salary: Up to £70,000 Annapurna Recruitment is partnering with a growing technology business in the investment and wealth management space to find a Client Engagement & Support Manager . This is a pivotal, client-facing leadership role, bridging the … levels. You’ll manage both the Application Support and IT Operations teams, oversee SLAs, and act as the trusted liaison for key accounts. What You’ll Do Lead client engagement : Build trusted relationships, handle escalations, and maintain transparency throughout issue resolution Manage support teams : Oversee global Application Support Analysts and IT Operations, ensuring tickets are triaged, resolved, and documented More ❯
london (city of london), south east england, united kingdom
Annapurna
Client Engagement & Support Manager UK (Hybrid/Flexible Hours) | 🕒 Full-time | 💼 SaaS/Investment & Wealth Management Tech Salary: Up to £70,000 Annapurna Recruitment is partnering with a growing technology business in the investment and wealth management space to find a Client Engagement & Support Manager . This is a pivotal, client-facing leadership role, bridging the … levels. You’ll manage both the Application Support and IT Operations teams, oversee SLAs, and act as the trusted liaison for key accounts. What You’ll Do Lead client engagement : Build trusted relationships, handle escalations, and maintain transparency throughout issue resolution Manage support teams : Oversee global Application Support Analysts and IT Operations, ensuring tickets are triaged, resolved, and documented More ❯
globally. LotusFlare also owns a market leading eSIM travel product, Nomad. It provides global travelers with high-speed, affordable data connectivity in over 200 destinations. As a Senior Client EngagementManager at LotusFlare, you will lead the day-to-day delivery of complex projects while building a trusted relationship with the clients. Your role is to oversee a … Delivery Team, share experiences and develop the project management discipline: simplify processes, methods, and tools Aid in product design and product development Build and lead a team of client engagement managers serving our clients REQUIREMENTS Bachelor’s degree from a top-tier university; advanced degree or MBA is preferred 15+ years of experience in complex program management, preferably of More ❯
globally. LotusFlare also owns a market leading eSIM travel product, Nomad. It provides global travelers with high-speed, affordable data connectivity in over 200 destinations. As a Senior Client EngagementManager at LotusFlare, you will lead the day-to-day delivery of complex projects while building a trusted relationship with the clients. Your role is to oversee a … Delivery Team, share experiences and develop the project management discipline: simplify processes, methods, and tools Aid in product design and product development Build and lead a team of client engagement managers serving our clients REQUIREMENTS Bachelor’s degree from a top-tier university; advanced degree or MBA is preferred 15+ years of experience in complex program management, preferably of More ❯
globally. LotusFlare also owns a market leading eSIM travel product, Nomad. It provides global travelers with high-speed, affordable data connectivity in over 200 destinations. As a Senior Client EngagementManager at LotusFlare, you will lead the day-to-day delivery of complex projects while building a trusted relationship with the clients. Your role is to oversee a … Delivery Team, share experiences and develop the project management discipline: simplify processes, methods, and tools Aid in product design and product development Build and lead a team of client engagement managers serving our clients REQUIREMENTS Bachelor’s degree from a top-tier university; advanced degree or MBA is preferred 15+ years of experience in complex program management, preferably of More ❯
globally. LotusFlare also owns a market leading eSIM travel product, Nomad. It provides global travelers with high-speed, affordable data connectivity in over 200 destinations. As a Senior Client EngagementManager at LotusFlare, you will lead the day-to-day delivery of complex projects while building a trusted relationship with the clients. Your role is to oversee a … Delivery Team, share experiences and develop the project management discipline: simplify processes, methods, and tools Aid in product design and product development Build and lead a team of client engagement managers serving our clients REQUIREMENTS Bachelor’s degree from a top-tier university; advanced degree or MBA is preferred 15+ years of experience in complex program management, preferably of More ❯
london (city of london), south east england, united kingdom
LotusFlare
globally. LotusFlare also owns a market leading eSIM travel product, Nomad. It provides global travelers with high-speed, affordable data connectivity in over 200 destinations. As a Senior Client EngagementManager at LotusFlare, you will lead the day-to-day delivery of complex projects while building a trusted relationship with the clients. Your role is to oversee a … Delivery Team, share experiences and develop the project management discipline: simplify processes, methods, and tools Aid in product design and product development Build and lead a team of client engagement managers serving our clients REQUIREMENTS Bachelor’s degree from a top-tier university; advanced degree or MBA is preferred 15+ years of experience in complex program management, preferably of More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Noir
Client Engagement & Support Manager - Financial Technology - London/Hybrid (Key skills: Client Engagement, Application Support, IT Operations, SLA Management, Stakeholder Management, Escalation Handling, Service Delivery, Relationship Management, JIRA, Wealth Management Technology, Digital Marketing Support, Team Leadership) Are you a client-focused leader who thrives on building trusted relationships, ensuring service excellence, and leading high-performing teams? Do … heart of a business serving some of the most respected names in the investment and wealth management sector? This role offers the perfect balance of operational leadership, client-facing engagement, and technical oversight. Our client, a rapidly expanding financial technology provider, is seeking a Client Engagement & Support Manager to lead their Application Support Analysts and IT Operations More ❯
City of London, London, United Kingdom Hybrid / WFH Options
EML
Role Title: Compliance Manager – Regulatory Engagement Reports to: Global Head of Regulatory Compliance Location: London/Hybrid Job Type: Permanent Who is EML EML is a fast-moving, global fintech on a mission to make payments awesome — instant, secure, and seamless. We connect our customers to their customers, wherever Money is in Motion. We’re not your traditional … providing deep subject matter expertise, framework design and execution support and standardisation across the group in the areas of Regulatory Compliance, Risk Management and Strategy, Testing and Assurance, Regulatory Engagement and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Regulatory Engagement is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure … customer- centric and privacy-compliant practices across the business. The Role We are looking for an experienced and proactive individual to lead and support our global regulatory engagement efforts. Based in London, this is a critical role that will help shape and manage the company’s ongoing interactions with regulators and banking partners across multiple jurisdictions. Reporting to the More ❯
Role Title: Compliance Manager – Regulatory Engagement Reports to: Global Head of Regulatory Compliance Location: London/Hybrid Job Type: Permanent Who is EML EML is a fast-moving, global fintech on a mission to make payments awesome — instant, secure, and seamless. We connect our customers to their customers, wherever Money is in Motion. We’re not your traditional … providing deep subject matter expertise, framework design and execution support and standardisation across the group in the areas of Regulatory Compliance, Risk Management and Strategy, Testing and Assurance, Regulatory Engagement and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Regulatory Engagement is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure … customer- centric and privacy-compliant practices across the business. The Role We are looking for an experienced and proactive individual to lead and support our global regulatory engagement efforts. Based in London, this is a critical role that will help shape and manage the company’s ongoing interactions with regulators and banking partners across multiple jurisdictions. Reporting to the More ❯
london, south east england, united kingdom Hybrid / WFH Options
EML
Role Title: Compliance Manager – Regulatory Engagement Reports to: Global Head of Regulatory Compliance Location: London/Hybrid Job Type: Permanent Who is EML EML is a fast-moving, global fintech on a mission to make payments awesome — instant, secure, and seamless. We connect our customers to their customers, wherever Money is in Motion. We’re not your traditional … providing deep subject matter expertise, framework design and execution support and standardisation across the group in the areas of Regulatory Compliance, Risk Management and Strategy, Testing and Assurance, Regulatory Engagement and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Regulatory Engagement is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure … customer- centric and privacy-compliant practices across the business. The Role We are looking for an experienced and proactive individual to lead and support our global regulatory engagement efforts. Based in London, this is a critical role that will help shape and manage the company’s ongoing interactions with regulators and banking partners across multiple jurisdictions. Reporting to the More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
EML
Role Title: Compliance Manager – Regulatory Engagement Reports to: Global Head of Regulatory Compliance Location: London/Hybrid Job Type: Permanent Who is EML EML is a fast-moving, global fintech on a mission to make payments awesome — instant, secure, and seamless. We connect our customers to their customers, wherever Money is in Motion. We’re not your traditional … providing deep subject matter expertise, framework design and execution support and standardisation across the group in the areas of Regulatory Compliance, Risk Management and Strategy, Testing and Assurance, Regulatory Engagement and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Regulatory Engagement is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure … customer- centric and privacy-compliant practices across the business. The Role We are looking for an experienced and proactive individual to lead and support our global regulatory engagement efforts. Based in London, this is a critical role that will help shape and manage the company’s ongoing interactions with regulators and banking partners across multiple jurisdictions. Reporting to the More ❯
slough, south east england, united kingdom Hybrid / WFH Options
EML
Role Title: Compliance Manager – Regulatory Engagement Reports to: Global Head of Regulatory Compliance Location: London/Hybrid Job Type: Permanent Who is EML EML is a fast-moving, global fintech on a mission to make payments awesome — instant, secure, and seamless. We connect our customers to their customers, wherever Money is in Motion. We’re not your traditional … providing deep subject matter expertise, framework design and execution support and standardisation across the group in the areas of Regulatory Compliance, Risk Management and Strategy, Testing and Assurance, Regulatory Engagement and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Regulatory Engagement is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure … customer- centric and privacy-compliant practices across the business. The Role We are looking for an experienced and proactive individual to lead and support our global regulatory engagement efforts. Based in London, this is a critical role that will help shape and manage the company’s ongoing interactions with regulators and banking partners across multiple jurisdictions. Reporting to the More ❯
Support the Community Engagement program for AWS Infrastructure Data Center Community in Middle East and Africa. Collaborate with organizations and key stakeholders including nonprofits to understand their needs, build relationships and collaborate on impactful outcomes. Build strong, collaborative relationships with external stakeholders as a representative of AWS. Manage the delivery of community programs, events, and initiatives following global standards … implement sponsorship details, and determining whether a sponsorship opportunity met success criteria in collaboration with key business partners. Contribute to AWS infrastructure expansion by facilitating discussions related to community engagement during planning approvals. Communicate the impact of programs with all stakeholders. Represent AWS Infrastructure publicly in meetings with internal and external stakeholders. Utilize multiple communications channels including, but not … limited to newsletters, the intranet, social media, and email campaigns to drive employees' awareness and involvement in community engagement initiatives. Capture data to demonstrate community engagements quantified and qualified impact on AWS Infrastructure, its employees, and the community. Communicate these stories internally and externally in partnership with PR and PP. Proven ability, willingness, and desire to: Write and speak More ❯
knowledge and your own client network, you will support business development activities to grow revenue for the team and assist in achieving our ambitious growth plans. As a Senior Manager/Assistant Director, you will have responsibility for: Delivering top-tier quality strategy, CDD and value creation projects for our PE and portfolio company clients with a focus on More ❯
Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team: The Customer Engagement team acts as a centre of excellence for the LexisNexis® RiskNarrative® product, responsible for delivering Strategic Engagement Services to customers throughout their lifecycle. RiskNarrative brings powerful automation under … Services and Support. Responsibilities: Delivering an outstanding customer experience for our customers to maximize their value and ROI from RiskNarrative Managing a portfolio of customers and ensuring all strategic engagement services deliverables are met Being an expert in RiskNarrative’s product suite and bespoke customer use cases to provide valuable insight and guidance Identifying areas for optimisation of the … customer needs and developing solutions Delivering regular strategic service reviews regarding performance and tracking against objectives to customers and internal stakeholders. Requirements: Have experience in a similar role (customer engagement/success/saas platforms), managing technical projects Have exceptional technical or analytical experience,; confident working with APIs, SQL etc Have expert customer relationship skills and a client-first More ❯
Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team: The Customer Engagement team acts as a centre of excellence for the LexisNexis® RiskNarrative® product, responsible for delivering Strategic Engagement Services to customers throughout their lifecycle. RiskNarrative brings powerful automation under … Services and Support. Responsibilities: Delivering an outstanding customer experience for our customers to maximize their value and ROI from RiskNarrative Managing a portfolio of customers and ensuring all strategic engagement services deliverables are met Being an expert in RiskNarrative’s product suite and bespoke customer use cases to provide valuable insight and guidance Identifying areas for optimisation of the … customer needs and developing solutions Delivering regular strategic service reviews regarding performance and tracking against objectives to customers and internal stakeholders. Requirements: Have experience in a similar role (customer engagement/success/saas platforms), managing technical projects Have exceptional technical or analytical experience,; confident working with APIs, SQL etc Have expert customer relationship skills and a client-first More ❯
Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team: The Customer Engagement team acts as a centre of excellence for the LexisNexis® RiskNarrative® product, responsible for delivering Strategic Engagement Services to customers throughout their lifecycle. RiskNarrative brings powerful automation under … Services and Support. Responsibilities: Delivering an outstanding customer experience for our customers to maximize their value and ROI from RiskNarrative Managing a portfolio of customers and ensuring all strategic engagement services deliverables are met Being an expert in RiskNarrative’s product suite and bespoke customer use cases to provide valuable insight and guidance Identifying areas for optimisation of the … customer needs and developing solutions Delivering regular strategic service reviews regarding performance and tracking against objectives to customers and internal stakeholders. Requirements: Have experience in a similar role (customer engagement/success/saas platforms), managing technical projects Have exceptional technical or analytical experience,; confident working with APIs, SQL etc Have expert customer relationship skills and a client-first More ❯
Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team: The Customer Engagement team acts as a centre of excellence for the LexisNexis® RiskNarrative® product, responsible for delivering Strategic Engagement Services to customers throughout their lifecycle. RiskNarrative brings powerful automation under … Services and Support. Responsibilities: Delivering an outstanding customer experience for our customers to maximize their value and ROI from RiskNarrative Managing a portfolio of customers and ensuring all strategic engagement services deliverables are met Being an expert in RiskNarrative’s product suite and bespoke customer use cases to provide valuable insight and guidance Identifying areas for optimisation of the … customer needs and developing solutions Delivering regular strategic service reviews regarding performance and tracking against objectives to customers and internal stakeholders. Requirements: Have experience in a similar role (customer engagement/success/saas platforms), managing technical projects Have exceptional technical or analytical experience,; confident working with APIs, SQL etc Have expert customer relationship skills and a client-first More ❯
london (city of london), south east england, united kingdom
LexisNexis Risk Solutions
Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team: The Customer Engagement team acts as a centre of excellence for the LexisNexis® RiskNarrative® product, responsible for delivering Strategic Engagement Services to customers throughout their lifecycle. RiskNarrative brings powerful automation under … Services and Support. Responsibilities: Delivering an outstanding customer experience for our customers to maximize their value and ROI from RiskNarrative Managing a portfolio of customers and ensuring all strategic engagement services deliverables are met Being an expert in RiskNarrative’s product suite and bespoke customer use cases to provide valuable insight and guidance Identifying areas for optimisation of the … customer needs and developing solutions Delivering regular strategic service reviews regarding performance and tracking against objectives to customers and internal stakeholders. Requirements: Have experience in a similar role (customer engagement/success/saas platforms), managing technical projects Have exceptional technical or analytical experience,; confident working with APIs, SQL etc Have expert customer relationship skills and a client-first More ❯
Shape the Future of Customer Experience at Holland & Barrett Are you ready to take the lead on transforming how we support millions of customers every year? As the Product Manager for our Customer Engagement Centre (CEC), you'll drive the day-to-day product strategy, delivery, and optimisation of our core customer support platforms. This role focuses on … as well as evolving the customer experience through continuous improvement, data-driven decisions, and effective collaboration with business and technical teams. You'll work closely with colleagues across Customer Engagement Centre, Digital, and Technology to identify opportunities, remove friction for customers and agents, and deliver solutions that improve our KPIs. Key Responsibilities Own the product roadmap and lifecycle for … our CEC systems Work closely with Customer Engagement, Digital, and Tech teams to identify and deliver improvements that enable agents to support customers more effectively Lead the prioritisation and delivery of BAU initiatives, enhancements, and platform integrations Gather insights from user feedback, analytics, and agent input to drive iterative enhancements Champion agile working-driving fast feedback loops, iterative delivery More ❯