11 of 11 Permanent Freshdesk Jobs in England

maintenance Microsoft Azure and Entra administration and support Microsoft 365 (Office 365) administration and support Microsoft Intune and device management Power BI - creating dashboards, reports and Automations Support Platforms - Freshdesk, Zendesk. CRM platforms - supporting user access, data management, and reporting Learning Management Tools - Moodle Customer Management System - Umbraco Job Offer Competitive salary ranging from £30,000 to £38,000 GBP. More ❯

products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable: Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug tracking or release validation Knowledge More ❯

line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial More ❯

line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial More ❯

Requirements Proven experience in a Helpdesk or Customer Service leadership role within Security, Engineering, or Facilities Management Strong administrative and operational oversight skills Proficiency in IT systems (MS Office, Freshdesk or similar platforms) Excellent communication, problem-solving, and interpersonal skills Highly organised with the ability to manage multiple priorities under pressure More ❯

products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable: Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug tracking or release validation Knowledge More ❯

in a software/managed IT Services environment with often larger complex solutions. Deep experience of implementing and workings of customer support platforms such as Zendesk, Salesforce Service Cloud, Freshdesk, or similar and a track record of transformative improvements in services following their adoption. Demonstrable ability to coach and develop team members at all levels – supporting the achievement of their More ❯

or Product Manager within contact centre or customer support environments. Strong hands on experience with Zendesk (Support, Guide, Talk, Chat/Messaging, or equivalent platforms like Salesforce Service Cloud, Freshdesk, Genesys Cloud, etc.). Solid understanding of contact centre operations, workflows, SLAs, and service design. Skilled at writing user stories, acceptance criteria, and managing product backlogs. Experience working in Agile More ❯

Strong technical knowledge of video conferencing (Teams, Zoom, Webex), networking, audio systems , and control platforms (Crestron, QSC, etc.). Comfortable responding to and managing service tickets using platforms like Freshdesk (or similar). Experience in configuring, installing, and supporting AV solutions in client-facing environments. A positive, proactive attitude and the ability to mentor junior colleagues effectively. Desirable: Industry certifications More ❯

role based in Camberley and offers a dynamic working environment with a strong emphasis on collaboration and continuous improvement. What You’ll Be Doing Providing exceptional support through the Freshdesk ticketing system, ensuring timely, empathetic, and solution-focused responses. Building strong client relationships by hosting review meetings, facilitating onboarding, and delivering additional training where required. Maintaining up-to-date user More ❯

hybrid role based in Camberley and offers a dynamic working environment with a strong emphasis on collaboration and continuous improvement. What Youll Be Doing Providing exceptional support through the Freshdesk ticketing system, ensuring timely, empathetic, and solution-focused responses. Building strong client relationships by hosting review meetings, facilitating onboarding, and delivering additional training where required. Maintaining up-to-date user More ❯