13 of 13 Permanent Genesys Jobs in England

London (Flexible)time type: Full timeposted on: Posted Todayjob requisition id: JR111437**Be the one building AI-powered experiences where they matter most.** At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more … production in real-world enterprise environments every day. **Senior Director, UKI Expansion Sales United Kingdom** **Role Overview:** Lead the next phase of growth across Genesys’ UK and Ireland customer base by expanding strategic relationships, accelerating AI adoption, and unlocking new value within existing accounts. This role sits at the centre ...

JR111180Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency … capability and operational maturity# What You Bring* 10+ years of experience in enterprise SaaS, Professional Services, consulting, or customer transformation leadership.* Strong preference for Genesys experience or expertise in enterprise CX, AI, or adjacent cloud platforms.* Proven success leading complex commercial engagements and transformation programmes.* Experience driving AI-led customer ...

expected to adapt without losing momentum Willing to travel up to 50% Nice to Have: Experience with conversational AI, contact center technology, CCaaS platforms (Genesys, NICE, Avaya, Five9, Amazon Connect), or CX transformation programs Familiarity with agentic AI concepts: orchestration, LLMs, prompt engineering, tool use, intent classification, and how these ...

work with Sales, Operations and technical teams. Experience working within a fast-paced, target-driven environment. Desirable Experience Experience using MaxContact, Connex One, Genesys, Avaya or similar dialler platforms. Background within B2B sales, lead generation or high-volume outbound environments. Experience managing multiple campaigns simultaneously. Knowledge of compliance requirements within ...

work with Sales, Operations and technical teams. Experience working within a fast-paced, target-driven environment. Desirable Experience Experience using MaxContact, Connex One, Genesys, Avaya or similar dialler platforms. Background within B2B sales, lead generation or high-volume outbound environments. Experience managing multiple campaigns simultaneously. Knowledge of compliance requirements within ...

improve the platform Be an active contributing part of an agile development team The ability to engage with and influence stakeholders Desirable: Familiarity with Genesys would be a positive As well as lots of on-the-job training and endless opportunities, you’ll get: Colleague discount across our multi-brands ...

maintaining enterprise-level Intruder Alarm, CCTV and Access Control systems. Configuring and commissioning security platforms including Gallagher, Lenel, CEM, Genetec, Milestone, Axis, ISM Genesys and Cortech. Leading site-based installations, providing technical support and mentoring junior engineers. Managing on-site project activities, monitoring progress and communicating updates to Project Managers. ...

SMP. Pipeline Skills: Demonstrated ability to generate and manage a robust sales pipeline. Tools: Proficiency with CRM and engagement platforms such as Salesforce, Genesys, or NICE. Soft Skills: Exceptional communication and organizational skills with a professional, enthusiastic approach. Qualifications: Relevant certifications (CPP/CIPP) are a plus but not required. ...

Genesys is looking for a Professional Services Sales Director to lead the UKI region in AI-led transformations. This senior role focuses on developing scalable engagement models and driving services growth. The ideal candidate will have extensive experience in enterprise SaaS, strong commercial acumen, and the ability to influence senior ...

Genesys is seeking a Director, UKI Expansion Sales to lead growth in the UK and Ireland. You will manage expansion sales and influence C-level stakeholders on customer experience through AI-powered solutions. The ideal candidate will have extensive experience in enterprise SaaS sales with a proven track record ...

strategic engagement with technology partners, customers, and internal stakeholders.The successful candidate will possess deep expertise across modern Contact Centre platforms such as NICE CXone, Genesys Cloud, Amazon Connect, and other leading CCaaS solutions. They will be responsible for identifying market opportunities, building partner relationships, shaping solutions, influencing clients, and driving … solutions.Act as a trusted advisor to clients on CX, digital transformation, AI, automation, and cloud contact centre strategies.Establish and strengthen strategic relationships including NICE, Genesys etc.Drive joint GTM initiatives, co-sell opportunities, partner-led campaigns, and solution development.Represent the organisation at partner forums, industry events, and customer engagements.Solution & Industry LeadershipServe ...

Guide the architecture, design, and development of scalable customer and client platforms, implementing microservices and integrations across AWS & Azure, enhancing solutions like AWS Connect, Genesys Cloud, payments, web‐portals, communications and collection services. Set technical direction and engineering standards across teams, promoting modern cloud‐native and AI‐augmented engineering practices. … with CI/CD pipelines, Infrastructure as Code, DevSecOps practices, and test automation. Experience working with customer contact platforms such as AWS Connect or Genesys Cloud. Proven ability to design and deliver secure, scalable, and resilient cloud‐native solutions within complex enterprise environments. Strong understanding of observability, operational support, reliability ...

Guide the architecture, design, and development of scalable customer and client platforms, implementing microservices and integrations across AWS & Azure, enhancing solutions like AWS Connect, Genesys Cloud, payments, web-portals, communications and collection services. Set technical direction and engineering standards across teams, promoting modern cloud-native and AI-augmented engineering practices. … with CI/CD pipelines, Infrastructure as Code, DevSecOps practices, and test automation. Experience working with customer contact platforms such as AWS Connect or Genesys Cloud. Proven ability to design and deliver secure, scalable, and resilient cloud-native solutions within complex enterprise environments. Strong understanding of observability, operational support, reliability ...