with Windows Active Directory. Knowledge of Windows File/Exchange Servers. Knowledge of networking, DNS, DHCP, TCP/IP and VPN. Experience of troubleshooting and fault finding. Experience with hardwaremaintenance and repair. Experience with backup and antivirus software solutions. Knowledge of Linux operating systems. If this IT Support Engineer sounds like the ideal next step to grow More ❯
an experienced member of the technical team and your technical aptitude will add value in this multi-faceted role. Perform duties that include ticket support on Service Desk, and hardware maintenance. Attend client sites as and when required to fulfil the requirements of proactive and reactive troubleshooting. Have a diligent approach that achieves a long term and cost-effective More ❯
w ill be to attend client sites around the country , predominantly London . You are expected to respond to reactive issues and complete the successful installation of both IT hardware to meet client requirements & taking ownership of issues and ensuring the clients expectations and both set, met and exceeded providing a quality service first time, every time . As … on and resolve escalated Helpdesk Tickets. Delight clients with a friendly, quick, and helpful experience. Provide advanced on-site troubleshooting and installation/removal of equipment. Perform on-site hardwaremaintenance and support. Handle 2nd line support tickets during periods of low-ticket volume Use of Ticketing System : Use the ticketing system to work on and resolve Helpdesk … how technology is used to provide services. Advanced understanding of operating systems, business applications, printing systems, and network systems. Advanced diagnosis skills of technical issues related to end-user hardware & software and network devices. Advanced experience and understanding of structured cabling (tidy cable management is a must ). Advanced experience installing and maintaining networking and VoIP equipment. Advanced experience More ❯
in the Midlands. You will be part of their UK Document & IT Solutions division, providing field-based support to customers across the region. You will deliver installation, troubleshooting, preventative maintenance, and technical support for multi-function printers (MFPs) and other hardware. The role: Install, diagnose, maintain and repair MFPs and document hardware across your territory Respond to customer … service calls and technical issues in accordance with SLAs Advise customers on preventative maintenance, machine configuration and best practice Work closely with the call centre, ensuring accurate logging, reporting and communication Maintain stock levels and service paperwork in a timely and accurate manner Escalate issues when necessary and manage multiple tasks efficiently Travel regionally to cover customers, holiday absences … and occasional overflow The candidate: Hold a full UK driving licence and comfortable travelling around the Midlands region Sound electromechanical skills, ideally with experience working on MFPs or similar hardware Strong communicator, both verbal and written, comfortable dealing with customers and internal teams Excellent organisational skills, prioritisation ability, and attention to detail Experience in field service, technical support, or More ❯
Kegworth, Derby, Derbyshire, England, United Kingdom
Employal
in the Midlands. You will be part of their UK Document & IT Solutions division, providing field-based support to customers across the region. You will deliver installation, troubleshooting, preventative maintenance, and technical support for multi-function printers (MFPs) and other hardware. The role: Install, diagnose, maintain and repair MFPs and document hardware across your territory Respond to customer … service calls and technical issues in accordance with SLAs Advise customers on preventative maintenance, machine configuration and best practice Work closely with the call centre, ensuring accurate logging, reporting and communication Maintain stock levels and service paperwork in a timely and accurate manner Escalate issues when necessary and manage multiple tasks efficiently Travel regionally to cover customers, holiday absences … and occasional overflow The candidate: Hold a full UK driving licence and comfortable travelling around the Midlands region Sound electromechanical skills, ideally with experience working on MFPs or similar hardware Strong communicator, both verbal and written, comfortable dealing with customers and internal teams Excellent organisational skills, prioritisation ability, and attention to detail Experience in field service, technical support, or More ❯
Derby, East Midlands, Lockington, Leicestershire, United Kingdom
Employal
in the Midlands. You will be part of their UK Document & IT Solutions division, providing field-based support to customers across the region. You will deliver installation, troubleshooting, preventative maintenance, and technical support for multi-function printers (MFPs) and other hardware. The role: Install, diagnose, maintain and repair MFPs and document hardware across your territory Respond to customer … service calls and technical issues in accordance with SLAs Advise customers on preventative maintenance, machine configuration and best practice Work closely with the call centre, ensuring accurate logging, reporting and communication Maintain stock levels and service paperwork in a timely and accurate manner Escalate issues when necessary and manage multiple tasks efficiently Travel regionally to cover customers, holiday absences … and occasional overflow The candidate: Hold a full UK driving licence and comfortable travelling around the Midlands region Sound electromechanical skills, ideally with experience working on MFPs or similar hardware Strong communicator, both verbal and written, comfortable dealing with customers and internal teams Excellent organisational skills, prioritisation ability, and attention to detail Experience in field service, technical support, or More ❯
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Hendron Pearce
Logistics Administrator Our client is a leading UK wide IT Solutions Provider who were established with a mission to provide market leading IT hardwaremaintenance services to some of the largest retail, hospitality and public sector businesses in the UK. They have built strong partnerships throughout the industry and have created a services portfolio that allows their partners More ❯
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Hendron Pearce
Service Delivery Coordinator Our client is a leading UK wide IT Solutions Provider who were established with a mission to provide market leading IT hardwaremaintenance services to large retail, hospitality and public sector businesses in the UK. They have built strong partnerships throughout the industry and have created a services portfolio that allows their partners to offer More ❯
UK Salary: £40k - £50k Job Profile The Helpdesk Manager is responsible for leading and managing the IT support team and services, ensuring the effective delivery of engineering, IT, and maintenance services. We are seeking an experienced and motivated Helpdesk Manager to lead our IT support team. The ideal candidate will be responsible for overseeing the daily operations of the … of support is provided to our channel partners, and driving continuous improvement in processes and service delivery. This role requires strong leadership skills, a deep understanding of IT systems, hardwaremaintenance, troubleshooting, and a customer-service-focused mindset. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯