W1H, Bryanston and Dorset Square, Greater London, United Kingdom Hybrid / WFH Options
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About the Company We are a rapidly growing organisation based in Central London, providing cutting-edge IT solutions and technical support to businesses across various industries. As part of our expansion, we are looking for a proactive IT SupportTechnician/HelpdeskSupport to join our team. This role offers an excellent โฆ opportunity to develop technical skills while supporting a dynamic and fast-paced IT environment. Role Overview As an IT SupportTechnician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance โฆ while gaining hands-on experience in IT support. Key Responsibilities Providing first-line technical support for hardware, software, and network-related issues Troubleshooting and resolving IT problems via phone, email, and remote access tools Setting up and configuring computers, printers, and other peripherals Assisting with user account management, password resets, and system access requests Installing and updating software More โฏ
We're Hiring: HelpdeskSupportTechnician โ Payments ๐ Brentwood, UK | ๐ Full-Time | On-site Adflex is growing โ and we're looking for a HelpdeskSupportTechnician to join our Service Support team. In this role, you'll be the first point of contact for our business customers, logging, triaging, and tracking โฆ technical support tickets related to our card processing services. You'll play a key role in ensuring issues are resolved quickly, accurately, and professionally. We're looking for someone whoโs: โ Exceptionally detail-oriented โ Great with customers over the phone and via email โ Organised under pressure โ Proficient with Microsoft Office (especially Excel & Word) โ Experienced in helpdesk or technical โฆ support (1+ year) Key responsibilities: ๐น Accurately log and prioritise incoming tickets ๐น Triage issues and escalate where needed ๐น Communicate with customers throughout the support process ๐น Support account setup and closure ๐น Collaborate with internal teams and improve support workflows Why Adflex? We're a trusted provider of B2B payment solutions, supporting enterprise customers across More โฏ
We're Hiring: HelpdeskSupportTechnician โ Payments Brentwood, UK | Full-Time | On-site Adflex is growing โ and we're looking for a HelpdeskSupportTechnician to join our Service Support team. In this role, you'll be the first point of contact for our business customers, logging, triaging, and tracking โฆ technical support tickets related to our card processing services. You'll play a key role in ensuring issues are resolved quickly, accurately, and professionally. We're looking for someone whoโs: โ Exceptionally detail-oriented โ Great with customers over the phone and via email โ Organised under pressure โ Proficient with Microsoft Office (especially Excel & Word) โ Experienced in helpdesk or technical โฆ support (1+ year) Key responsibilities: Accurately log and prioritise incoming tickets Triage issues and escalate where needed Communicate with customers throughout the support process Support account setup and closure Collaborate with internal teams and improve support workflows Why Adflex? We're a trusted provider of B2B payment solutions, supporting enterprise customers across More โฏ