HELPDESKTEAMLEADER CITY OF LONDON £30,000 - £35,000+ FREE TRAVEL LONDON ZONE 1-6 A leading global Fortune 300 telecommunications company is hiring for a HelpdeskTeamLeader to join its team on a permanent basis. The company have a lovely modern … well as excellent benefits such as free travel in London Zone 1-6! The purpose of this role is to manage a small Helpdeskteam and carry out a variety of technical and co-ordination tasks to meet customer requirements whilst serving as the 1st and 2nd level … contact at Helpdesk and assist end-users as their escalation point of contact. As a HelpdeskTeamLeader your responsibilities will include: Diagnosing and troubleshooting software and hardware issues remotely on computers, mobiles, and other IT infrastructure components. Arranging the repair and replacement of damaged computers, mobiles, and more »
Barnstaple, Devon, South West, United Kingdom Hybrid / WFH Options
Systems Engineering and Assessment Limited
About The Role IT HelpdeskTeamLead Barnstaple or Beckington (with a mix of office and home-based working) Salary up to £40k Depending on experience We are SEA. Engineered to protect. We protect what matters - our nations, our waters, our land, our cities, our people, our … environment, our world. Join us. You will be managing the team responsible for operating the IT Helpdesk and deliver an excellent service to IT customers. You will be responsible for the direct supervision of the IT Support team including 1:1s, delegation of workload management, skills … responsibility as may be required from time to time. To ensure that the IT Helpdesk is run effectively and to ensure that the team provide effective cover. The skills you need Experience of managing staff. Ability to communicate effectively both verbally and in writing. Excellent Customer Service skills more »