Job Title: Digital Operations Manager/ITManager/IT Operations SupportManager Location: London Department: Digital Operations Salary: £60-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily … ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest … standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth More ❯
ITSupportManager - £40,000 - MSP - Gillingham We are recruiting for an ITSupportManager on behalf of a leading Managed Service Provider (MSP) in the Gillingham area. This is a fantastic opportunity to step into a key role where you will oversee a team of skilled ITsupport engineers, ensuring the … highest level of service delivery to a client base. Key Responsibilties: Lead and mentor a team of ITsupport engineers, providing guidance and technical expertise. Ensure timely resolution of technical issues related to desktops, laptops, mobile devices, and peripherals. Oversee IT service desk operations, managing ticket queues and ensuring SLAs are met. Troubleshoot and resolve network-related … IP, DHCP, DNS, and VPN configurations. Manage user accounts and permissions using Active Directory. Perform basic server administration tasks such as file sharing, security management, and user access control. Support and maintain Microsoft 365 environments, including troubleshooting and administration. Work with virtualization technologies such as VMware and Hyper-V. Implement and oversee backup and disaster recovery solutions. Communicate effectively More ❯
Amazon continues to experience explosive growth and are constantly moving at pace. To support this growth, IT Services (ITS) is looking for an experienced Business Operations Manager within the IT global service desk (virtual support) Support organization. The Business Operations Manager will be responsible for contributing to the overall health of the organization … Business Reviews, oversight of financials, data analysis to reduce contacts, assisting the development of production goals, leading improvements in cross functional workflows, and partnering to establish the Amazon Virtual Support Strategy for IT. This role will focus on improving the Amazonian experience with Virtual service and support encompassing: site infrastructure, in-person ITsupport, executive support, meeting room/AV, warehouse and logistics, PC lifecycle refresh, IT vending, and Event Production. This role will be required to successfully partner with various groups across Amazon including Enterprise Engineering, Corporate Infrastructure Services, Global Real Estate and Facilities, IT Products and Development, and both physical and logical Security. You will need to interface with Amazon leaders More ❯
Onsite & Remote ITSupport TechnicianLocation: Central LondonSalary: £35,000About the companyOur client is a well-established Managed Service Provider based in Central London.Position Overview You'll be the primary point of contact for clients, providing both on site and remote support. This role is for someone who enjoys both desk work and outgoing meeting clients. Responsibilities Client Interaction … Engage directly with clients, offering solutions and support for IT-related issues.Project Management: Oversee projects from initial diagnostics to final resolution, including onboarding/offboarding staff, and conducting inductions.Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls.Networking Expertise: Work with TCP/IP, VLANs, and … various networking hardware-ideally UniFi, Aruba, and Cisco.Collaborative Troubleshooting: Work alongside third-party technical teams to support PDQs and ePOS systems, with ample training provided.Candidate Requirements Essential Skills and personal qualitiesCommunication Pro: Exceptional written and verbal communication skills.Tech Savvy: Experience with managing both PCs and Macs in a business environment.Cloud and Software: Familiarity with managing More ❯
Huffman (Co-founder and CEO of Reddit). If that sounds like something you'd like to be part of, read on The Role: We are seeking a dedicated ITSupportManager to provide IT helpdesk and operational support for our London office. This role ensures smooth IT operations by addressing user issues, maintaining … systems, and supporting daily IT activities. The ideal candidate will be highly organised, customer-focused, and skilled in troubleshooting a variety of IT challenges. Responsibilities: User Support & IT Operations: Provide first- and second-line ITsupport to all UK office staff across hardware, software, networking, and productivity tools. Manage user accounts, device provisioning, and … across M365 and Google Workspace. Set up and maintain desktop/laptop environments, mobile devices, and peripherals (printers, scanners, etc.). Systems & Network Administration: Maintain and monitor local office IT infrastructure, including switches, routers, firewalls, wireless access points, and VPN connections. Troubleshoot and resolve network connectivity issues and escalate to global teams or ISPs as needed. Administer and supportMore ❯
Service Manager (2nd Line Desktop ITSupport Engineer) Job title Service Manager (2nd Line Desktop ITSupport Engineer) Salary Starting from £38,249, rising to £45,413 This is a great opportunity for you to develop your IT and Audio Visual (AV) career alongside increasing your line management and team mentoring skills, if … you have a background in technology, we'd love to hear from you. You'd be joining our small, experienced standard support team working in a fast-paced environment where you will gain experience and exposure to a variety of challenges and problems that will build your expertise. About the role You will lead the team to provide an … outstanding IT and AV service to both our students and staff. Monitoring and reporting on service requirements, you will assist in developing the Support Service, whilst nurturing positive relationships with the customer-base and staff within DDaT. No two days will be the same, providing help and advice in person, via telephone and remote support as well More ❯
Evesham, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
itecopeople
ITManager/3rd Line Support - Hybrid - Near Evesham Salary: £40,000 - £48,000 per annum Start: Immediate if possible Are you an experienced 3rd Line Support professional or ITManager looking for your next challenge? We're recruiting on behalf of a well-established organisation near Evesham, Worcestershire, seeking a proactive individual to … lead their IT function. You'll be joining a small but dynamic company of around 70 users, with 15 based at a central office and the rest spread across the UK. This is a hands-on role where you'll report directly to the MD and take full responsibility for the company's IT systems, support, and … strategy. Your role will involve maintaining and enhancing the current IT infrastructure to ensure it remains secure and fit for the future. You'll make use of tools like PowerApps to drive automation and SharePoint to improve file management processes. What's on offer: Competitive salary of £45,000 - £48,000 Hybrid working (3 days on-site at More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Zero Surplus
This is a new and varied position required to support the senior leadership team in their plans for both scaling and increasing the productivity of the business. Whilst the role has a substantial operational/business administration element, you will also perform an Account Management/Customer Success role for key business accounts. Ensuring the customers are happy with … implementation and correct usage of a new PSA (Professional Services Automation) Tool, which is being implemented, as well as other internal functions that need key oversight, whilst supporting senior IT staff with diary management and resource scheduling. Over time, the role has the potential to grow into a larger position with responsibility for wider business operations and involvement in … Marketing - Over time, the role could get involved in helping shape/improve their marketing offering, and would likely take the role as a lead contact for any external support/resources in this area. Key Experience Great interpersonal skills, both internally and externally Happy to make contact with existing customers to strike relationships, build rapport and gather feedback More ❯
This is a new and varied position required to support the senior leadership team in their plans for both scaling and increasing the productivity of the business. Whilst the role has a substantial operational/business administration element, you will also perform an Account Management/Customer Success role for key business accounts. Ensuring the customers are happy with … implementation and correct usage of a new PSA (Professional Services Automation) Tool, which is being implemented, as well as other internal functions that need key oversight, whilst supporting senior IT staff with diary management and resource scheduling. Over time, the role has the potential to grow into a larger position with responsibility for wider business operations and involvement in … Marketing - Over time, the role could get involved in helping shape/improve their marketing offering, and would likely take the role as a lead contact for any external support/resources in this area. Key Experience Great interpersonal skills, both internally and externally Happy to make contact with existing customers to strike relationships, build rapport and gather feedback More ❯