21 of 21 Permanent IT Support Specialist Jobs in England

to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them. The IT Support Specialist I participates in IT hardware or software deployment projects, as well as installations, such as new desktops, laptops, printers, phones, copiers or other devices. … The IT Support Specialist I will provide technical support to end users, respond to help requests from the IT helpdesk phone and email channels, and triage support requests. The IT Support Specialist I will support end users on mobile devices, with remote connectivity, peripherals, and any hardware or software issues … and complete other duties as assigned by the Systems Administrator - Support Supervisor. YOUR RESPONSIBILITIES Serve as the first point of contact to diagnose and resolve level one technical issues originating from end users by use of ticketing system, phone calls, walk-ins and remote management. Perform hands-on fixes at the desktop level, including installing and upgrading software, installing More ❯

Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge … gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation.Our client prides itself on great response times … and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company.As an IT Support Specialist, you will play a crucial role in resolving complex technical More ❯

IT Technical Support Specialist Annual Salary: Competitive Location: Redhill, Surrey Job Type: Mainly onsite, up to 1 day per week working from home A new exciting permanent IT Technical Support Specialist has become available for a leading manufacturing company looking for someone to provide exceptional IT support services to business users, facilitating … understanding user needs and identifying underlying challenges to deliver solutions that enhance their standing as a premier dairy/food producer and supplier. You will report directly to the IT Service Delivery Manager and play a key role in their IT operations. Day-to-day of the role: Provide 1st and 2nd line IT support for … issues, identify root causes, and propose solutions to enhance service stability and prevent future occurrences. Install, configure, and maintain software and hardware components of computer and network systems. Monitor IT infrastructure's dashboards, applying critical thinking to pre-empt and resolve issues before they impact operations. Diagnose and address software and hardware malfunctions using a systematic approach. Maintain both More ❯

Are you an experienced IT Support Specialist who thrives on providing top-tier, white-glove support in a dynamic, professional environment? Do you enjoy solving problems face-to-face and being the "go-to" tech expert across departments? We're working with a prestigious firm looking for a proactive, personable, and technically capable IT Support Specialist to join their Support Services team. This is a hands-on role, perfect for someone who loves working directly with end-users and is passionate about delivering exceptional service. What You'll Be Doing Delivering white-glove IT support to all staff, including executive/VIP users, across the UK and Europe. Supporting international … teams remotely via Citrix. Providing desk-side and remote support , troubleshooting hardware/software issues. Managing user onboarding/offboarding in collaboration with HR (JML processes). Running daily checks on office tech (e.g., AV/Logitech Tap systems, meeting rooms). Building and deploying laptops using Autopilot and DEP enrollment . Overseeing asset management and IT procurement More ❯

Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role Reporting to our IT Service Delivery Manager, as an IT Support Specialist, your primary role will be to support the Systems Administrator with a variety of tasks including Hardware …/Software setup and supporting the IT team by providing essential support services to the wider company. As an IT Support Specialist, you will: Set up laptops for new users (Windows, macOS, Linux) Utilise the IT Service Desk tool to interact with employees experiencing first-level IT support issues Learn about system More ❯

NYC and Florida. We pride ourselves on a diverse, friendly, and dynamic culture - with a focus on internal promotion and developing our people. Scope of Role Reporting to our IT Service Delivery Manager, as an IT Support Specialist, your primary role will be to support the Systems Administrator with a variety of tasks, including Hardware …/Software setup and supporting the IT team by providing essential support services to the wider company. As an IT Support Specialist, you will: Set up laptops for new users (Windows, macOS, Linux) Utilise the IT Service Desk tool to interact with employees experiencing first-level IT support issues Learn about system More ❯

NYC, and Florida. We pride ourselves on a diverse, friendly, and dynamic culture - with a focus on internal promotion and developing our people. Scope of Role Reporting to our IT Service Delivery Manager, as an IT Support Specialist, your primary role will be to support the Systems Administrator with a variety of tasks, including Hardware …/Software setup & supporting the IT team by providing essential support services to the wider company. As an IT Support Specialist, you will: Set up laptops for new users (Windows, macOS, Linux) Utilise the IT Service Desk tool to interact with employees experiencing first-level IT support issues Learn about system administration More ❯

Junior IT Support Specialist Our well established manufacturing client based near Bishops Cleeve has a fantastic opportunity for a motivated and detail-oriented Junior IT Support Specialist to join the team. In this role, you will provide first-line support to end-users, helping to troubleshoot software issues, resolve user queries, and ensure … customer satisfaction. This is an excellent opportunity for a newly qualified apprentice or school/college leaver with a keen interest in IT and software support to grow their career in a supportive and dynamic environment. Full training will be given. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Provide 1st level desktop support and assist our local and global users … with hardware, software and network issues Respond to enquiries and support tickets via phone, email or in person Diagnose and troubleshoot IT and network issues both in the production environment and offices Set up and configure new computers, phones and other devices Document reported issues, resolutions, and ongoing problems within the helpdesk system Escalate unresolved issues to senior More ❯

IT Support Specialist - Unified Communications Telecoms Location: Hybrid Alderley | Salary £28,000 £35,000 DOE Are you a technically minded IT specialist working within Unified Communications with a passion for seamless communication and connectivity? My client is looking for several experienced Unified Communications Specialist to join their IT team and help the delivery … support, and optimisation of their communication systems. If you enjoy working with cutting-edge UC tools and making a real impact across the business, this role could be a great fit for you! Working as part of the UC Support Specialist Team based, youll work to support business customers, taking ownership of tasks and dealing with … queries efficiently. They are looking for a Unified Communications/Telecoms Specialist that has previous experience and knowledge of: 1st and 2nd line technical support, assisting customers with problem resolution Technical aspects of telecommunications/connectivity, ideally in a business-to-business support role Manage and support enterprise-level UC solutions, including VoIP telephony , managed Wi More ❯

are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. About the Role xAI is seeking a detail-oriented IT Support Specialist to join our IT team. The ideal candidate will have a strong background in IT support, particularly with modern SaaS tools across … multiple operating systems, and will be responsible for ensuring all employees have the technical support needed to perform their tasks efficiently. This role involves direct technical support, system troubleshooting, and maintaining our IT infrastructure to ensure high availability and security. Responsibilities Provide first-level contact and convey resolutions to user issues via the help desk system or … via in-person support for macOS, Windows, and ChromeOS platforms. Troubleshoot and resolve hardware, software, and networking issues for end-users across different operating systems. Support and train users on Rippling for HR management, GSuite for productivity, Slack for communication, and Tailscale for secure network access, ensuring compatibility and optimal performance on various OS platforms. Manage user accounts More ❯

Databricks is hiring an experienced IT Support Specialist to help scale and optimise our business processes, working with users globally to improve productivity and provide in-person service at our London office by resolving an array of technical issues. You will be a vital member of the IT Support team and ensure the best possible … the bar for providing capabilities to facilitate exceptional customer interactions with all Bricksters through tickets, systems, AV, and other mediums of engagement. The impact you will have: You will support our core platforms - user support, ticketing, procurement, and provisioning. You will take ownership of customer issues escalations as a member of the IT support staff, applying … assigned project work and provide updates to ensure accuracy. Work with other ITS team members to improve efficiency by implementing new processes, tools, strategies, and automation. Work collaboratively across IT and serve as an ambassador for the IT organization with our internal stakeholders. Provide the best customer service experience for all Bricksters when troubleshooting their support requests More ❯

Job Title: IT Trainer & Support Specialist Location: York City Centre Hours: Full-time Salary: Competitive Staff Power is delighted to be recruiting on behalf of a respected, forward-thinking public sector organisation in York. Were looking for a passionate, people-focused IT Trainer & Support Specialist to join their growing team. This is an exciting … wants to make a lasting impact by improving digital confidence and capability across an organisation. Training Is at the Heart of This Role As the go-to expert for IT training, you'll take the lead in designing and delivering engaging learning experiences that help staff across all levels get the most out of their systems and tools. Whether … you're onboarding new starters, running group workshops, or offering one-on-one support, your focus will be on making IT accessible, effective, and easy to use. What Youll Be Doing: Leading tailored IT training sessions (1-to-1 and group-based) across systems, apps, and internal processes Designing and maintaining user-friendly learning materials such as More ❯

Overview An opportunity to join a growing organisation building out an internal IT support function. You’ll provide technical support to 30–50 users across office and remote environments, assist with systems administration, and contribute to infrastructure improvements within a Microsoft-focused environment. Key Responsibilities Provide 1st and 2nd line support to internal users (remote and … office-based). Install and configure hardware, software, and peripherals. Administer Microsoft 365, including user management, Active Directory, Exchange, and security groups. Support rollout and adoption of new applications and systems. Diagnose and resolve technical issues across network, devices, and printing. Maintain and manage IT tickets, ensuring timely resolution and user satisfaction. Deliver user training and produce clear … documentation (FAQs, guides, wikis). Assist in maintaining IT policies and support Cyber Essentials compliance. Evaluate and test new technologies to improve IT operations. Provide technical input for device imaging and system configuration. Collaborate with remote teams in the UK and internationally. Required Skills & Experience 1–2 years in a desktop support, IT support More ❯

all. We offer a global and flexible workplace where passion and engagement are met with opportunities to pioneer professional and personal development. Your opportunity to join the adventure In IT Operations & Applications, you will join a team of10 talented and welcoming colleagues. You will play a key role in offering high-quality end-user assistance by addressing and fixing … intricate hardware, software, network, and infrastructure challenges - both onsite and online. Your special-ized knowledge will ensure the smooth operation of IT systems and infrastructure, high availability, performance, and security of all network and infrastructure components, contributing to business conti-nuity, efficiency, scalability and user satisfaction. You will be responsible for the installation, configuration, and maintenance of desktops, laptops … and remote monitor-ing of system, infrastructure and network performance, consistently tracking and addressing poten-tial issues to ensure optimal uptime and reliability, while also ensuring compliance with internal IT poli-cies and broader industry standards. Your responsibilities will extend to administering the Office 365 environment, including handling mailbox configurations, license allocations, and user support. You'll also manage More ❯

growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe. About the Role: As part of the IT Support team, the IT Support Specialist is focused on providing extraordinary internal customer services by managing software, deploying hardware, supporting new tooling, and most importantly … focusing on the needs of our internal Remitly team. You will support our users with basic troubleshooting of hardware and software systems all the way to escalating problems to vendor support for our internal customers when needed. You will be the primary point of contact for all things support for our internal customers, routing tickets to other … teams and working on issues until full resolution for our internal team. You Will: Monitor and respond to incoming IT requests and alerts. Onboard and off-board new employees and provision hardware on site. Analyze and resolve hardware issues for Macs, PCs, Chromebooks, printers, and peripherals with a white-glove approach. Analyze and resolve software issues with apps like More ❯

Are you ready to take the next step in your IT career? We're looking for a proactive and enthusiastic IT Operations Support Specialist to join a dynamic and forward-thinking IT team. This role offers the perfect blend of hands-on technical support and exposure to enterprise infrastructure-ideal for someone eager to … grow in the world of IT operations. What You'll Be Doing: Service Desk Support Be the first point of contact for IT support via phone, email, and ticketing system. Troubleshoot and resolve hardware, software, and network issues for both local and remote users. Handle user onboarding/offboarding, including account setup and equipment provisioning. Escalate … of incidents and resolutions. Infrastructure Operations Assist with system checks, builds, and updates under the guidance of the Infrastructure Engineering team. Monitor system alerts and escalate issues as needed. Support asset inventory and hardware lifecycle processes. Contribute to IT projects and deployments. What You'll Bring: 3-5 years of experience in a technical support or service More ❯

About Us: We are a Managed Service Provider (MSP) dedicated to delivering exceptional IT support and solutions to local schools and colleges across the Berkshire area. Our mission is to empower educational institutions with the technology they need to thrive in today's digital world. Role Overview: We are seeking a skilled 3rd Line Support Specialist to join our dynamic team. In this role, you will be responsible for providing expert support and resolutions for complex IT issues across Windows, Office 365, and Azure environments. Your focus will be on delivering exceptional service to our clients, ensuring their systems run smoothly, efficiently, and securely. Key Responsibilities: Resolve escalated technical issues related to Windows … Office 365, and Azure environments. Provide advanced troubleshooting and support to end-users and clients, ensuring minimal disruption to their operations. Collaborate with 1st and 2nd line support teams to share knowledge and streamline processes. Implement, configure, and manage solutions in Azure and Office 365 environments. Liaise with clients to understand their technical needs and provide tailored solutions. More ❯

A leading global insurance business has an exciting opportunity for an IT Support Speciaist to join a growing dynamic IT Team. Job Responsibilities: Log all IT issues and allocate priority and aspects of support in order to action resolution within agreed timeframes. Provide desk side (in-person) and remote support to analyse, troubleshoot and … resolve user issues in order of priority, working towards resolution or, when required, re-assignment to the appropriate IT team. Provide white glove treatment to all staff including VIPs. Proactively solve issues and problems for hardware and software requirements. Build all new laptops using Autopilot to the company's standards ensure equipment is ready and functional for use in … required. Carry out daily office checks to ensure all systems are working in the office including meeting rooms with Logitech Tap systems. Manage the administration of Active Directory ensuring it is accurate and up to date. Working with HR with regards to onboarding and offboarding Keep all users updated on any immediate network matters/issues. Install and configure More ❯

A leading global insurance business has an exciting opportunity for an IT Support Speciaist to join a growing dynamic IT Team. Job Responsibilities: Log all IT issues and allocate priority and aspects of support in order to action resolution within agreed timeframes. Provide desk side (in-person) and remote support to analyse, troubleshoot and … resolve user issues in order of priority, working towards resolution or, when required, re-assignment to the appropriate IT team. Provide white glove treatment to all staff including VIPs. Proactively solve issues and problems for hardware and software requirements. Build all new laptops using Autopilot to the company's standards ensure equipment is ready and functional for use in … required. Carry out daily office checks to ensure all systems are working in the office including meeting rooms with Logitech Tap systems. Manage the administration of Active Directory ensuring it is accurate and up to date. Working with HR with regards to onboarding and offboarding Keep all users updated on any immediate network matters/issues. Install and configure More ❯

deliver opportunities to both community members and team members. This is a remote role that you can do from anywhere. About the role This role provides first-line software support for popular software like Google Workspace, Microsoft, AWS and other popular solutions. On a typical day as an IT Support Engineer, you will: Provide first-line software … support to company end-users. Support end-users with use and licensing of Google Workspace, Microsoft 365 (Office, Licenses), AWS and other popular solutions. Pass end-users to Google, Microsoft, AWS and other solution provider support if unable to resolve at first-line. Follow specifications and documentation for each software vendor platform to diagnose and resolve common … issues at first-line. Desired profile 2+ years of experience in IT or Technical Support in a managed service provider (MSP) environment. Experience supporting a high volume of clients at first-line support Strong experience with either Google Workspace (Google Workspace Admin panel), Microsoft (Microsoft Admin Portal) or AWS admin functionality Strong experience with license management for More ❯

Overview The L1 Support Engineer serves as the first point of contact for users seeking technical assistance. They provide basic Aurora troubleshooting, resolving routine issues and escalating complex problems to other support teams. Responsibilities Respond to Help Desk (Service Desk and SNOW) tickets, calls, and chatbot in a timely manner Diagnose and resolve common IT problems using … troubleshooting for: Hardware issues, software applications, operating system errors, and network connectivity problems and escalate appropriately Guide users through step-by-step solutions and provide basic training on various IT systems and applications Monitor IT infrastructure, including servers, networks, and applications, using monitoring tools to detect and address potential issues proactively Maintain clear and thorough records of troubleshooting … different SaaS applications and resources Responding to and resolving common user issues related to SaaS applications, such as login problems, application errors, or basic feature usage questions Providing initial support for Office 365 services (Email, OneDrive, Teams, SharePoint), including basic configuration and troubleshooting Escalate complex or unresolved issues to appropriate L2 or L3 support teams following established procedures More ❯