ITSupportSpecialist - London OpenAI OpenAI Careers ITSupportSpecialist - London IT - London, UK About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline ITsupport, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As an ITSupportSpecialist , you will be the first point of contact for troubleshooting hardware, software, and network issues, ensuring our … employees have seamless access to the tools and support they need. You will play a crucial role in IT operations, from resolving support requests to managing vendor relationships, maintaining IT assets, and driving process improvements. We are looking for someone who is customer-focused, technically proficient More ❯
ITSupportSpecialist | London Market Broker | London/Hybrid | £35 - 40,000 (doe) Finitas are partnering with a boutique London market broker in their search for an ITSupport Specialist. In this role, you will be responsible for providing first line technical support, running … reports, conducting disaster recovery testing, and managing IT assets. Responsibilities: Provide first line technical support, responding to support queries in a timely manner. Maintain a high level of customer service when addressing support issues. Take ownership of support issues and seek closure, escalating more complex … calls to third party IT support. Manage and maintain a comprehensive list of all support calls. Perform regular performance testing on the network. Monitor and address blocked emails in the spam filter. Check scheduled reports and troubleshoot any failures. Update analysis using existing batch files, PowerShell scripts, and More ❯
london (city of london), south east england, United Kingdom
Finitas
ITSupportSpecialist | London Market Broker | London/Hybrid | £35 - 40,000 (doe) Finitas are partnering with a boutique London market broker in their search for an ITSupport Specialist. In this role, you will be responsible for providing first line technical support, running … reports, conducting disaster recovery testing, and managing IT assets. Responsibilities: Provide first line technical support, responding to support queries in a timely manner. Maintain a high level of customer service when addressing support issues. Take ownership of support issues and seek closure, escalating more complex … calls to third party IT support. Manage and maintain a comprehensive list of all support calls. Perform regular performance testing on the network. Monitor and address blocked emails in the spam filter. Check scheduled reports and troubleshoot any failures. Update analysis using existing batch files, PowerShell scripts, and More ❯
Senior ITSupportSpecialist Apply locations Manchester Time type: Full time Posted on: Posted 30+ Days Ago Job requisition id: JR100951 We are a crowdfunded company with a dedicated community of backers aiming to create the "Best Damn Space Sim Ever". We value diverse talent and … strive to build an exceptional team. We are seeking a Senior ITSupportSpecialist at Cloud Imperium Games to support our global workforce. You will be the frontline for hardware, software, and app-related issues, ensuring an excellent employee experience through calls, emails, and chats. We … Squadron 42. Join us as we push boundaries and make gaming history. For more about life at CIG, watch this - . Responsibilities Develop generalist ITsupport and troubleshooting skills across hardware, software, infrastructure, and networks. Provide advanced technical assistance and mentorship to junior support staff. Diagnose and More ❯
pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role Reporting to our IT Service Delivery Manager, as an ITSupportSpecialist your primary role will be to support the Systems Administrator with a … variety of tasks from Hardware/Software setup and supporting the IT team by providing essential support services to the wider company. As an ITSupportSpecialist, you will: Setup laptops for new users (Mac OS, Windows, Linux) Help respond to first level ITsupport tickets from employees Learn about system administration across a number of business systems such as Office 365, JIRA, Slack and a hosted IP PBX system Learn about computer networking and firewalls Develop excellent customer service skills Work on ad-hoc business system focused projects to learn about More ❯
ITSupportSpecialist - Applications, Systems and ERP - Contract - Inside IR35 - £200 per day - Crawley Are you a tech-savvy problem-solver with a passion for providing exceptional ITsupport? Do you thrive in a dynamic environment where your skills can directly impact our operations? If … so, we want to hear from you! As an ITSupportSpecialist, you will be a crucial member of our team, providing robust operational support and helping to develop and implement technology solutions across our business. Your focus will be on system support, ERP environments … our European Operations, you will deliver fast and effective technical assistance on computer systems, answering queries, and guiding our internal customers to resolve their IT challenges. What you'll be doing: Continuously contribute to the development of high-quality technological products and solutions. Provide comprehensive application support across More ❯
Job Title: ITSupportSpecialist Reports To: Financial Director Location: International Cheddar Head office Benefits: Competitive basic salary + 20 days holiday + your birthday off + health care scheme + enhanced maternity/paternity leave package + other company benefits Hours: Full time/Part Time … regularly get together to review performance, share best practice and socialise! As well as working in a challenging and fast-moving environment, we believe it is important to have a big chunk of fun and no day is ever the same at FSC. At FSC we believe in ethical … business. This means that we thrive in a diverse, equitable culture where we celebrate inclusion and empowerment within our teams, and seek to always support our global community, minimising our carbon footprint wherever possible. To help grow this awareness we have adopted a companywide ESG focus. Purpose of role More ❯
ITSupportSpecialist Gateshead (Hybrid) Salary: £26,000 – £32,000 per annum, depending on experience Full-time, Permanent Careers Plus are delighted to be working with a well-established managed service provider based in the Northeast of England who is looking to hire an ITSupport … internet connectivity. Create and maintain detailed documentation of technical issues and their resolutions for future reference. Assist in onboarding and training new employees on IT systems and best practices. Requirements Minimum of 2 years of experience in ITsupport or a similar role. Proficiency in Windows and More ❯
BS16, Mangotsfield, South Gloucestershire, Kendleshire, Gloucestershire, United Kingdom
Jouma | IT recruitment & Talent Acquisition
Job Title: ITSupportSpecialist Salary: £28,000 + £1,000 bonus + Benefits including Blue Light Card Hours: 37.5-hour week Location: Emersons Green, Bristol , BS16 (free parking) - M3 Bus route We seek an ITSupportSpecialist to join a small but busy … IT department who share responsibilities and knowledge. With a track record of promotion from within they offer genuine career development and personal growth. Working as part of a team you will resolve user queries wherever possible at first point of contact and within agreed service levels. Your duties and … responsibilities will include the following: Answering, recording and responding to all incoming calls and emails to the IT Helpdesk. Analyse and resolve 1st/2nd line incidents from all areas of the business within agreed service levels whilst ensuring immediate resolution is achieved wherever possible. Provide support for More ❯
Databricks is hiring an experienced ITSupportSpecialist to help scale and optimise our business processes, working with users globally to improve productivity and provide in-person service at our London office by resolving an array of technical issues. You will be a vital member of the … ITSupport team and ensure the best possible user experience is provided in every interaction. You will provide exceptional customer service in your interactions with all Bricksters through tickets, email, and Slack. You can multitask, troubleshoot multiple user issues simultaneously, and own ongoing small to medium-project work. … to facilitate exceptional customer interactions with all Bricksters through tickets, systems, AV, and other mediums of engagement. The impact you will have: You will support our core platforms - user support, ticketing, procurement, and provisioning. You will take ownership of customer issues escalations as a member of the ITMore ❯
Job Description ITSupportSpecialist - Applications, Systems and ERP - Contract - Inside IR35 - £200 per day - Crawley Are you a tech-savvy problem-solver with a passion for providing exceptional ITsupport? Do you thrive in a dynamic environment where your skills can directly impact our … operations? If so, we want to hear from you! As an ITSupportSpecialist, you will be a crucial member of our team, providing robust operational support and helping to develop and implement technology solutions across our business. Your focus will be on system support … our European Operations, you will deliver fast and effective technical assistance on computer systems, answering queries, and guiding our internal customers to resolve their IT challenges. What you'll be doing: Continuously contribute to the development of high-quality technological products and solutions. Provide comprehensive application support across More ❯
Title: Senior ITSupportSpecialist Location: London Liverpool St Salary: Competitive Ryder Reid Lega l is seeking a Senior ITSupportSpecialist to join the Information Services team of one of our international law firm client s at their London office. In this role … you will ensure the firm’s office IS infrastructure is effectively deployed and maintained, providing top-notch support to their staff. This position offers the opportunity to work in one of London’s elite law firms, with a leading culture and office environmen t as well as a competitive … systems to track and resolve hardware, software, and peripheral issue s.Install and configure desktop, laptop, and telephone equipmen t.Provide on-site technical assistance and support for office moves and technology equipmen t.Troubleshoot and resolve wireless connectivity and telephone programming issue s. Skills & Experien ce:Minimum five years of relevant More ❯
Title: Senior ITSupportSpecialist Location: London Liverpool St Salary: Competitive Ryder Reid Lega l is seeking a Senior ITSupportSpecialist to join the Information Services team of one of our international law firm client s at their London office. In this role … you will ensure the firm’s office IS infrastructure is effectively deployed and maintained, providing top-notch support to their staff. This position offers the opportunity to work in one of London’s elite law firms, with a leading culture and office environmen t as well as a competitive … systems to track and resolve hardware, software, and peripheral issue s.Install and configure desktop, laptop, and telephone equipmen t.Provide on-site technical assistance and support for office moves and technology equipmen t.Troubleshoot and resolve wireless connectivity and telephone programming issue s. Skills & Experien ce:Minimum five years of relevant More ❯
ITSupport Engineer | £250 Per/Day (Outside IR35) | 3 Days per Week Onsite (London) Here at Burns Sheehan, we are working exclusively with an industry leading FinTech scale-up who are looking to add to their ITSupport function. They are looking for an ITSupport Engineer to join for an initial 3-Month period to help resolve 1st and 2nd Line issues. You will work with a fellow engineer and reporting into the Head of Security, to act as the 1st point of contact for all End User Support Issues. Requirements …/Tech-Stack: 1st and 2nd Line Support for internal Infrastructure Mac/Windows troubleshooting experience Google Workspace knowledge as well as experience with Slack (preferable) Experience working with Communication, AV Systems, Printing Services, Networking Project Management/Delivery end-to-end Excellent Communication and Service skills If you More ❯
ITSupport Engineer | £250 Per/Day (Outside IR35) | 3 Days per Week Onsite (London) Here at Burns Sheehan, we are working exclusively with an industry leading FinTech scale-up who are looking to add to their ITSupport function. They are looking for an ITSupport Engineer to join for an initial 3-Month period to help resolve 1st and 2nd Line issues. You will work with a fellow engineer and reporting into the Head of Security, to act as the 1st point of contact for all End User Support Issues. Requirements …/Tech-Stack: 1st and 2nd Line Support for internal Infrastructure Mac/Windows troubleshooting experience Google Workspace knowledge as well as experience with Slack (preferable) Experience working with Communication, AV Systems, Printing Services, Networking Project Management/Delivery end-to-end Excellent Communication and Service skills If you More ❯
A fantastic opportunity has arisen for an experienced ITSupportSpecialist to work for the UK s leading Diagnostic Medical Pathology organisation, based in the heart of Central London. This position is full time and based in Kings Cross. This hands-on role is to maintain, support and develop our clients IT platforms and applications. Duties for this job include: - Provide a troubleshooting, advisory service and provide first line desktop support for all ICT users throughout the company To be responsible for setting up new equipment and for repairing/arranging for repair of … ICT equipment as requested Develop and support Windows networking systems including Active Directory and the company wide e-mail system based on Exchange. Develop and support the Citrix applications and infrastructure Administer and maintain the multiple backup systems currently used by the organisation and test them on a More ❯
Central London, Euston, Greater London, United Kingdom
Ritz Recruitment
A fantastic opportunity has arisen for an experienced ITSupportSpecialist to work for the UK’s leading Diagnostic Medical Pathology organisation, based in the heart of Central London. This position is full time and based in Kings Cross. This hands-on role is to maintain, support and develop our clients IT platforms and applications. Duties for this job include: - Provide a troubleshooting, advisory service and provide first line desktop support for all ICT users throughout the company To be responsible for setting up new equipment and for repairing/arranging for repair of … ICT equipment as requested Develop and support Windows networking systems including Active Directory and the company wide e-mail system based on Exchange. Develop and support the Citrix applications and infrastructure Administer and maintain the multiple backup systems currently used by the organisation and test them on a More ❯
Job Description 3-ITAN/RVF ITSupportSpecialist Permanent ASAP start Up to £38k Art gallery Hybrid London The Client: This is an exciting opportunity for to join the team at the innovative art gallery. The successful candidate will support users globally, as well as … ensuring the maintenance of IT policies and procedures. This is a fantastic opportunity to support this dynamic, creative team. The Role: ITSupportSpecialist duties will include, but are not limited to: Providing first and second-line support to users for hardware, software, and … administering Microsoft 365 applications and services Maintaining, monitoring, and troubleshooting infrastructure components including networks, NAS servers, CCTV and Wi-Fi systems Ensuring adherence to IT policies, security protocols, and data protection regulations Reviewing and contributing to cybersecurity reports, training completion, and incident response follow-ups Setting up, managing, and More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, United Kingdom
Ampstek
Job Title: ITSupportSpecialist Job Location: Hull, UK Job Type: Contract Hybrid/Onsite: Full Onsite Job Description: Serve as the first point of contact for end-users seeking technical assistance via phone, email, or ticketing system. Diagnose and resolve hardware, software, and network issues. Provide … support for Windows , MacOS , Microsoft Office 365 , Active Directory , and VPN connectivity. Escalate complex issues to appropriate IT teams while ensuring timely follow-up. Log all incidents and service requests accurately in the ticketing system (e.g., ServiceNow , Remedy ). Maintain and update documentation of known issues and solutions. … setting up and configuring desktops, laptops, mobile devices, and peripherals. Perform user account administration (password resets, account creations) in Active Directory and other systems. Support remote users using remote desktop tools and VPN. Contribute to continuous improvement initiatives in the ITsupport function. Required Skills and Qualifications More ❯
kintore, north east scotland, United Kingdom Hybrid / WFH Options
NES Fircroft
HMH is seeking an ITSM Services Specialist to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide ITsupport for the end users at our Kintore site in Aberdeenshire, Scotland, UK. Additionally, provide remote support to 2,100+ employees … automated workflows, managing customer expectations, writing knowledge base articles for both internal and customer use, serving as a communication channel between customers and the IT organization, and providing a first-contact resolution whenever possible. The successful candidate is experienced with Knowledge Centered Solutions and can deliver within that methodology … including creation of process and technical documentation. Job Responsibilities · Work with the senior IT Administrator to automate incident/request workflows · Junior administrator to the internal ITSM system hosted through Freshservice · Write API scripts to connect data sources, such as MS Intune and Entra, with Freshservice · Create and manage More ❯
stratford-upon-avon, midlands, United Kingdom Hybrid / WFH Options
Lorien
Role: ITSupportSpecialist II Location: Hybrid (at least 3 days in office weekly) Salary Range: £36k – £40k base + 5% bonus About the Role This position is replacing an existing Support Level II role. The ideal candidate will have experience in front-line ITsupport, preferably within a fast-paced tech environment. We're looking for someone confident supporting both Windows and Mac (Apple) environments, with strong end-user support capabilities. Technical Requirements Ideally 3-4 years experience in technical support roles Solid experience with Windows and macOS environments Strong … knowledge of Microsoft 365 and cloud services, including: User administration Account setup Familiarity with ITSM tools like Jira (or equivalent) Hardware provisioning and support (laptops, accessories, etc.) Experience performing onboarding/inductions for new starters Soft Skills People-oriented, with excellent interpersonal and communication skills Proactive, switched-on, and More ❯
Stratford-upon-Avon, England, United Kingdom Hybrid / WFH Options
Lorien
Job Description Role: ITSupportSpecialist II Location: Hybrid (at least 3 days in office weekly) Salary Range: £36k – £40k base + 5% bonus About the Role This position is replacing an existing Support Level II role. The ideal candidate will have experience in front-line … ITsupport, preferably within a fast-paced tech environment. We're looking for someone confident supporting both Windows and Mac (Apple) environments, with strong end-user support capabilities. Technical Requirements Ideally 3-4 years experience in technical support roles Solid experience with Windows and macOS environments … Strong knowledge of Microsoft 365 and cloud services, including: User administration Account setup Familiarity with ITSM tools like Jira (or equivalent) Hardware provisioning and support (laptops, accessories, etc.) Experience performing onboarding/inductions for new starters Soft Skills People-oriented, with excellent interpersonal and communication skills Proactive, switched-on More ❯
Job Description Job Title: ITSupportSpecialist Job Location: Hull, UK Job Type: Contract Hybrid/Onsite: Full Onsite Job Description: Serve as the first point of contact for end-users seeking technical assistance via phone, email, or ticketing system. Diagnose and resolve hardware, software, and network … issues. Provide support for Windows , MacOS , Microsoft Office 365 , Active Directory , and VPN connectivity. Escalate complex issues to appropriate IT teams while ensuring timely follow-up. Log all incidents and service requests accurately in the ticketing system (e.g., ServiceNow , Remedy ). Maintain and update documentation of known issues … setting up and configuring desktops, laptops, mobile devices, and peripherals. Perform user account administration (password resets, account creations) in Active Directory and other systems. Support remote users using remote desktop tools and VPN. Contribute to continuous improvement initiatives in the ITsupport function. Required Skills and Qualifications More ❯
If you are an experienced ITSupportSpecialist, this position covering two offices could be an excellent career move, offering promising prospects for the right candidate. Some of your duties will include: Troubleshooting incidents reported from initiation to resolution. Providing application support, including installation, configuration, and More ❯
If you are an experienced ITSupportSpecialist, this position covering two offices could be an excellent career move, offering promising prospects for the right candidate. Some of your duties will include: Troubleshooting incidents reported from initiation to resolution. Providing application support, including installation, configuration, and More ❯