work based in Exeter/Honiton/Newton Abbot. Qualifications Minimum of 4 GCSES grade C and above (including IT) Technical degree, or equivalent ITIL Certified in a professional supplier area, eg Microsoft, Networking, Storage, Vitalisation etc. Mandatory Experience Digital communication and network technologies, which are essential to this … role. Modern technologies that can be integrated to deliver a world- class IT Infrastructure. Understanding of modern architecture design based on ITIL principles. Public and/private sectors. Project Management. IT Governance processes. Competent communicator able to build collaborative relationships with clients, suppliers and colleagues. Excellent written, oral and more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Tarmac Trading Limited
this role you'll need: To be educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role ITIL certified/trained To be accredited by relevant software/hardware vendors (where available) To be an effective communicatorto both technical and non-technical more »
new skills in a fast-paced environment Comfortable working within a team or on own initiative Full UK driving licence Desirable Certifications/Qualifications ITILcertificationCertification and/or excellent working knowledge of windows server 2003/2008/2012/2016 Certification and/ more »
brilliant organisation. The focus of this role will be to work very closely with and manage 1 3rd party organisation across Servicedesk, network systems, ITIL functions as well as their data center services. The role will be to ensure SLA's and contract agreements are met across the delivery … role with 2 days a week in the office (SE1). The core of this role will be a strong all round knowledge it ITIL and SDM combined with excellent communication skills. Your background will have notable examples of work undertaking the management of 3rd parties and driving quality … Service Delivery Manager looks after operational relationship with the service provider. The IT Service Delivery Manager is the internal process owner of the core ITIL practices including Change Enablement, Incident Management, IT Asset Management, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services more »
Experience working as a Service Transition Manager ITILCertification and ITIL Service Transition-certified (Nice to Have) Experience in Service Management concepts and ability to apply these in a Service Transition context more »
London, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
provide support to all levels of the business as well as carry out larger projects. 3rd/4th line IT support Working within the ITIL framework Project work On-boarding devices and employees Training & Mentoring Juniors Providing 5-star customer service The person: Senior IT support engineer experience Indepth … Windows Server Technologies, Exchange Online, Active Directory (AD) & Azure AD Networking & server management BAU support and being the point of escalation Worked in ITIL frameworks Project management or migration experience Desirable (but not required): Worked within an MSP or IT consultancy Worked in the Financial sector ITILcertificationmore »
West Yorkshire, England, United Kingdom Hybrid / WFH Options
Revoco
Anti virus, Server management, DR planning and execution, file serve management, patching, hardware management, database ops, network design, MS 365 and more. Familiar or ITIL Certified. Excellent communication skills and stakeholder/3rd party management. They are looking for passionate, can-do, positive people, that love working with technology more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
and expertise: A solid background in technology with a focus on IT service management, cloud services (AWS, Azure), and an in-depth understanding of ITIL principles. Leadership acumen: Proven leadership skills with the ability to motivate and guide a team towards achieving excellence in product support and operations. Problem … ability to make swift, informed decisions. Essential: Prior experience in a product support role with a strong foundation in technology systems and services. Desirable: ITILCertification and familiarity with cloud migration strategies. Leadership: Exceptional leadership capabilities with a track record of hiring, training, and developing teams. What’s more »
abilities, including the ability to motivate, coach, and develop a team of support professionals. Experience working in a Managed Service Provider (MSP) environment - Ideal. ITILcertification - Ideal. more »
team player but capable of self-working Exposure to large financial change management procedures and change management platforms. Strong client focus Nice to have. ITIL accreditation Cisco Certifications Arista Certifications more »
s degree in Computer Science, Information Systems, Business or related field, Masters preferred or equivalent combination of education/experience. Strong understanding of the ITIL principles. Customer focused and is driven to achieve business value relevant outcomes. Works effectively and collaborate with purpose with a wide variety of people. … and able to plan effectively. Manages multiple competing demands on time. Drives results & is motivated to improve. Commercial acumen to drive service value Desirable ITIL Qualification SIAM knowledge Experience Significant End user technology platforms experience and dealing with senior stakeholders. Significant previous experience in customer focused workplace services role. more »
Familiarity with the use of incident management and reporting tools • Demonstrable detailed experience working in a customer facing role DESIRED SKILLS • A knowledge of ITIL processes, and ideally ITIL certified • While you will be educated and supported on the job, an inherent aptitude to technical problem solving • A more »
and enhanced services across all offices To define and manage the global IT support and training budget. Minimum 5 years' experience of having delivered ITIL-based IT services in a law firm or similar/professional environment. It is expected that the post-holder will have relevant ITILmore »
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
SYKES COTTAGES LTD
Excel or similar Basic Administration of Azure Active Directory Resourcefulness and problem-solving skills ITSM Software Although standouts will also have experience in: An ITIL qualification would be highly advantageous. Supporting Linux desktop and OS X Intune Office 365 8x8 or Twilio Halo ITSM If you are actively seeking more »
you'll need: Experience in Configuration Management or relevant experience within a process change environment Stakeholder Engagement & Management experience Strong negotiation skills CM2 or ITIL Qualifications would be beneficial All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. more »
Norfolk, England, United Kingdom Hybrid / WFH Options
Revoco
Anti virus, Server management, DR planning and execution, file serve management, patching, hardware management, database ops, network design, MS 365 and more. Familiar or ITIL Certified. Excellent communication skills and stakeholder/3rd party management. They are looking for passionate, can-do, positive people, that love working with technology more »
Greater London, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
Change and Release Management. You would be required to run workshops, engage with stakeholders, and manage day to day activities. You preferably hold ServiceNow, ITIL and/or ITSM certifications. This is an excellent opportunity to join an innovative, fast-growing company and be involved in what may be … troubleshooting issues independently Experience: 5+ years experience as a Configuration Manager within the IT Service Management space, with strong knowledge of the ServiceNow platform. ITIL certified, or equivalent experience. Experience and strong knowledge of IT Service Management practices including Configuration, Change, Incident, and Problem. Experience with ServiceNow Discovery and more »
future. What will I be doing? Provide strong leadership, as you’ll be responsible for supporting colleagues across the UK and globally. Managing the ITIL-based service function, managing SLAs and KPIs. Ensure that platforms are built and maintained to meet the required security standards. Provide support services to … infrastructure services, as well as any future changes. What do I need? Proven experience in an infrastructure/IT management role. Strong expertise in ITIL-based service management Experience and understanding of Windows, AD, 365 Cloud, Networks (WAN, Firewalls, Wireless), Virtualisation etc. Experience in infrastructure/network security and … implementation. ITIL Certified is desirable. Cisco CCNP or CCNA Certified is desirable. Apply now to Callum Berrigan or call for a confidential discussion. We have a full job spec and marketing info for your review. We are an equal opportunities employer and welcome applications from all suitably qualified persons more »
qualifications Bachelor’s degree in a related field (e.g. Computer Sciences, Computer Engineering, Information Technology and Security) or equivalent work experience Significant experience in ITIL based Incident management activities • ITILcertification or equivalent experience GCIH certification or equivalent certification or experience Strong communication, reporting and more »
starter attitude with capability of prioritising workload within an assigned schedule. Work experience on various ticketing tools like Jira, SNOW, HP. Understanding of the ITIL Framework and related IT Governance. Operating Systems knowledge: Microsoft Windows (7, 10) Good to have: In House ITILCertification A Yellow belt … Certification No Shift Constraints Experience in Application support. Experience in Technical or Semi Technical voice process. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature paid holiday entitlement, pension contribution, private healthcare including dental & optical coverage, life assurance and more »
Influence and instil confidence at a senior level through exercised ownership of programmes and delivery of positive outcomes. Possess practical working knowledge of the ITIL framework and its applications. Demonstrate practical working knowledge of Programme/Project management methodologies. Proficiency in using Remedy and Service Now. Skills and Experiences … Service Now. Ownership of identifying operational Risks and ensuring full mitigation is in place. Participate and lead in lessons learned activities post programme release. ITILcertification What To Do Now Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. more »
in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous more »
leading service delivery, with that in mind you will need: Solid Experience in a Similar Position Experience in the Financial Industry – Preferably Buy-Side ITIL Qualified Active Directory Experience ServiceNow Experience Preferred Ready for you next assignment? Please get in touch. No up to date CV required. more »
that customers are treated fairly, in line with Legal & General’s Customer Experience and Treating Customers Fairly policy (TCF). Qualifications TOGAF or similar certification is desirable. A related degree is desirable or demonstrable equivalent experience - ITILcertification would be an advantage Knowledge of enterprise architecture and more »
Leeds, England, United Kingdom Hybrid / WFH Options
ReCulture
Administrating the Audio/Video & Video Conferencing systems. Provide ad-hoc support for key business users. Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2nd Line support in a Windows 10/o365 environment. An … Network terminology and function, Laptop/Desktop/Printer hardware. Ability to remain calm in a high-pressure environment. Demonstrable experience of working with ITIL-based processes. Strong awareness of Cyber Security Threats. Desirable: ITSM Software (Remedy, ServiceNow, Samanage). ITIL Qualifications. What You'll Receive in Return more »