1 to 25 of 30 Permanent Incident Manager Jobs in England

Ready to take your career globally? Make your mark at one of the biggest names in payments. We’re looking for a Enterprise Incident Manager Senior to join our ever-evolving team and help support delivery that shapes the future of global commerce. Ready to take your career … globally? Make your mark at one of the biggest names in payments. We’re looking for a Enterprise Incident Manager Senior to join our ever-evolving team and help support delivery that shapes the future of global commerce. What you’ll own Enterprise Incident Leadership Lead ...

Ready to take your career globally? Make your mark at one of the biggest names in payments. We’re looking for a Enterprise Incident Manager Senior to join our ever-evolving team and help support delivery that shapes the future of global commerce. Ready to take your career … globally? Make your mark at one of the biggest names in payments. We’re looking for a Enterprise Incident Manager Senior to join our ever-evolving team and help support delivery that shapes the future of global commerce. What you’ll own Enterprise Incident Leadership Lead ...

About the Role We are recruiting an Incident Manager based in the UK. The Incident Manager will work 8-hour shifts across a five-day week and provide on-call assistance as part of a four-person rota that delivers 24/7 escalation coverage. Shift … training budget Enhanced company sick pay Enhanced family leave policy Electric Car Scheme (salary sacrifice) Salary Range: £51,000 - £70,000 Responsibilities Assume the Incident Commander role for all P1 and P2 incidents: own the bridge call, drive resolution, and coordinate cross-functional resolver groups. Establish roles on incident ...

Major Incident Manager (Swedish Speaking) Are you an experienced EU Major Incident Manager who thrives under pressure and enjoys working in a fast-paced international environment? We\'re looking for a Swedish-speaking IT professional to join our team and play a critical role in protecting … business services across multiple European markets. As our EU Major Incident Manager, you\'ll take ownership of high-priority incidents from identification through to resolution, bringing together technical teams, service providers, and business stakeholders to restore services quickly and minimise disruption. You\'ll be at the centre ...

Milton Keynes (2-3 days per week on-site) £350-£450 per day Outside IR35 We're looking for an experienced Major Incident & Escalation Manager to join a busy Service Operations team, taking ownership of critical incidents, high-priority service escalations and supplier performance issues across a complex … escalations end-to-end. Act as the primary point of contact for stakeholders during major incidents and business-critical service disruptions. Coordinate technical teams, incident bridges and restoration activities. Drive supplier accountability and challenge performance where service commitments are not being met. Provide clear and proactive communications to business ...

into the products, content and services millions of people love. And we do it all right here at Sky. Team overview The Sky Group Incident Management team sits at the heart of service reliability, leading the coordination and resolution of major technology incidents across Sky Group. The team provides … leadership teams and external partners during high-pressure situations, ensuring incidents are managed consistently, communications remain clear, and business priorities are understood throughout the incident lifecycle. Beyond managing live incidents, the team plays a significant role in continual service improvement. Group Incident Managers analyse incident trends, identify ...

About the role As a Cyber Incident Manager at Tesco, you will lead the coordinated response to cyber incidents, protecting the integrity of the retail ecosystem that serves millions of customers every day. Acting as a central orchestrator, you will ensure swift, structured, and effective incident resolution … lifecycle. You will operate at the intersection of technology, business impact, and customer outcomes, championing innovation and resilience. You will be responsible for Lead Incident Orchestration: Direct end-to-end cyber incident management activities, coordinating cross-functional technical teams to ensure rapid containment, eradication, and recovery. Drive Effective ...

backed schemes including Tax-Free Childcare, Help to Save, Court Funds Office and Help to Buy. Be at the centre of decision-making – Lead incident response activities, work directly with senior stakeholders and clients, and drive service recovery during high-profile operational events. Grow your career – Develop expertise … incident management, stakeholder engagement, service improvement and data analytics, with opportunities to influence strategic decisions and progress into senior service management and leadership roles. Role Purpose The Business Incident Manager is responsible for the end-to-end management of business incidents impacting the NS&I B2B account ...

Keep Critical Services Running When It Matters Most At Incite Insight, we believe great Major Incident Managers are more than process experts - they're calm under pressure, trusted by stakeholders and able to bring technical teams together to restore services quickly and effectively. We're working with a well … established organisation that relies on a high-performing IT operations function and we're looking for an experienced Major Incident Manager on contract who will play a key part in their team. If you enjoy taking ownership of major incidents, leading technical discussions and making a real difference ...

Atos is seeking a Business Incident Manager to lead end-to-end incident management for NS&I B2B accounts, coordinating internal teams and external suppliers to restore services quickly. You will drive RCA, report trends, and communicate clearly with executives and clients, ensuring SLAs and OLAs ...

Private Sector organisation. You will be working as part of a Service Management delivery team. Reporting into the Head of GSMC, the Major Incident Manager is responsible for end-to-end management of all IT major incidents Hybrid working: The places that you work from … within SLA Matrix management of people, processes and resources including third parties – including resolving conflict to move forward to resolution Issue all Major Incident communication and provide key stakeholder management including performing timely functional and hierarchical escalation Supporting and nurturing process improvements and knowledge base improvements You can bring ...

Sodexo in Ashford, Kent is seeking an EU Major Incident Manager fluent in Swedish to lead high-priority incidents across European markets. You will coordinate technical teams, service providers, and business stakeholders to restore services quickly and minimise disruption. This hybrid role requires exceptional communication, cross‐functional leadership … ability to drive root-cause analysis and post‐incident reviews. #J-18808-Ljbffr ...

Incite Insight is seeking an experienced Major Incident Manager on contract to join a high-performing IT operations team near Reading, Berkshire. You will own major incidents from identification through restoration, coordinating technical teams, suppliers and business stakeholders to achieve the best outcomes. The role requires ITIL expertise ...

seeking a Group Incident Manager to lead the swift resolution of high‐visibility technology incidents across TV, broadband and mobile platforms. You will own communications, drive restoration actions, and coordinate with product, tech, and external partners to minimise impact and restore services quickly. The role offers a hybrid ...

Role : Major Incident Manager Location : London Duration : 6 months (PAYE) Role Overview Lead the Major Incident capability for critical technology, with a specific focus on payments and financial crime platforms. You will command crisis response, manage executive communications, and drive continuous operational improvement across an engineering … Organization. Key Responsibilities Incident Command: Lead Sev1/Sev2 incidents, chair recovery bridges, and coordinate cross-functional teams. Senior Escalation: Act as the ultimate escalation point for critical business and regulatory outages. Executive Comms: Own transparent, high-level communications for stakeholders and executives during incidents. Governance & Remediation: Run Post ...

Role : Major Incident Manager Location : London Duration : 6 months (PAYE) Role Overview Lead the Major Incident capability for critical technology, with a specific focus on payments and financial crime platforms. You will command crisis response, manage executive communications, and drive continuous operational improvement across an engineering … Organization. Key Responsibilities Incident Command: Lead Sev1/Sev2 incidents, chair recovery bridges, and coordinate cross-functional teams. Senior Escalation: Act as the ultimate escalation point for critical business and regulatory outages. Executive Comms: Own transparent, high-level communications for stakeholders and executives during incidents. Governance & Remediation: Run Post ...

Senior Manager - DSO - UK Data Incident Investigations Lead Location: London Other locations: Anywhere in Region Date: 28 Jul 2026 Requisition ID: 1724984 At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams … take your career wherever you want it to go. Join EY and help to build a better working world. Senior Manager – DSO – UK Data Incident Investigations Lead About EY: At EY, we are committed to building a better working world. EY is looking to strengthen its enterprise data ...

Overview: Interested in defending a global tech company from the latest cyber threats? Arm is seeking a passionate, experienced Senior Manager of Cybersecurity Incident Response to join our growing Cyber Defence Operations (CDO) team, protecting Arm against current and future cyber-attacks! Situated within Arm's Enterprise Security … function, this role will lead Arm's global incident response team across the US, UK and India, including acting as a senior technical and operational leader for major cyber incidents. CDO enables Arm to be successful, delivering scalable and defendable security services that not only provide for the protection ...

Major Incident and Problem Manager Newcastle upon Tyne - ONSITE 4 DAYS PER WEEK (1 Day WFH) £45k-£55k One of my international clients' is looking to bring onboard an experienced Major Incident and Problem Manager, on a permanent basis, to be based in their offices … Operations. As such, my client is looking for an experienced expert/consultant who can lead the way to design, implement and manage the incident and problem function. You will be responsible for managing incidents throughout the day, escalating where needed and ensure all details are recorded appropriately. This ...

diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Manager – DSO – UK Data Incident Investigations LeadAbout EY: At EY, we are committed to building a better working world. EY is looking to strengthen … enterprise data incident handling and investigation capability to improve consistency, speed and governance in suspected data incident triage and investigation. Join us and be part of a global team of over 13,000 professionals dedicated to delivering cutting-edge security transformation programs and services. The opportunity ...

difference, you'll love making it sparkle for millions of Very customers. About the role We're looking for a Senior Flow Room Operations & Incident Control Manager to lead one of the most critical functions within our automated fulfilment operation. This is a highly visible leadership role, responsible … with KNAPP, holding partners accountable for service delivery, maintenance performance, system optimisation and agreed SLA and KPI outcomes. Act as the senior lead for incident control and operational escalation, ensuring issues are managed quickly and effectively, with clear communication and minimal disruption to customers and operations. About ...

work with IT leadership, LME business, and Change Managers to prioritise releases and maintain robust monitoring and alerting. You will bring ITIL expertise in incident, problem, change and release management within a financial services or exchange environment, define SLAs, and collaborate with service providers to ensure reliable, high‐volume ...

Telefónica Tech UK&I hub seeks a Cyber Security Manager to act as the trusted operational partner for enterprise customers using managed cyber security services. You’ll own service governance, customer success and major incident coordination while driving continual improvement and ensuring exceptional service delivery. This role covers ...

Harvey Nash Group in London is seeking an experienced Cyber Security Manager to lead and enhance cyber security capabilities for a large, critical-service organisation. The role blends strategic leadership with hands-on delivery to shape security strategy, manage risks, respond to incidents, and drive continuous improvement across … security landscape. The position requires governance, risk management and incident response expertise, with a focus on leading SOC capabilities and collaborating #J-18808-Ljbffr ...

building estate that supports critical scientific, technical and operational activities. This is a unique opportunity to take ownership of fire safety, physical security and incident management arrangements across a diverse and challenging environment where operational excellence, compliance and risk management are paramount. Your new role As Facilities Manager … intrusion detection. Proven contract management experience, including managing outsourced service providers. Experience delivering compliance programmes and operating within regulated environments. Knowledge of emergency planning, incident management and business continuity principles. Strong stakeholder management and communication skills. Experience managing budgets and delivering value for money. Qualifications Degree, professional qualification ...