Sheffield, South Yorkshire, Yorkshire, United Kingdom
Littlefish
Major IncidentManager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Role: Major IncidentManager Salary: Up to £45,000 Location:Sheffield or Nottingham Hours:Core hours … people- we would love to hear from you. The role and what youll be getting up to on a day to day basis: Littlefish is looking for a Major IncidentManager to join our Service Management Office Were looking for aMajor Incident Managerto take charge of critical incidents across our organisation and client base. Youll be the … and maximum communication. Your main duties will include: Lead the end-to-end management of major incidents across all in-scope organisations. Drive efficiency and effectiveness in the major incident process. Produce and analyse SLA/KPI reports to improve service quality. Facilitate and lead technical and managerial conference calls during incidents. Provide clear, timely, and accurate client communications. More ❯
We are seeking an experienced ITIL IncidentManager to join our team! Job Type: Full-time, Permanent. Reporting to: This role reports to the Support Team Leader Candidate will need to be eligible for SC clearance for this role We are seeking an experienced ITIL IncidentManager to work within our Support Team; primarily focused on … as well as an ITIL environment is sought. The role will involve updating customers and internal stakeholders, driving partners in ticket resolution and assisting engineers in queue management. The Incidentmanager will also be responsible for managing any Major Incidents driving them through to resolution while liaising with Customers. They will also assist in defining and maintaining the … Incident Management process, ensuring that it aligns with customer SLAs and provides the necessary governance around our approach to Service Management. Key responsibilities: Champion the ITIL Incident Management Process within the Service Management and Operations Organisation Work with engineers and run reports to identify priority tickets which determines the team's and engineer's workstack priorities Ensure tickets More ❯
Incident Response Assistant Manager (Client facing) Hybrid/flexible on location - London, Manchester, Birmingham, ect £50k – £60k A global Risk consultancy is looking for Strong Incident Response professionals to join their Cyber Response Team, within an area of huge growth and investment. This is an excellent opportunity for exposure and growth! If you’re looking for the … next step in your incident response career, we’d love to talk to you. Day to day Responsibilities of an Incident Response Assistant Manager Manage cyber security incidents for clients, including digital forensics of relevant data Act as an advisor to clients on current cyber threats Liaise with clients on delivery and implementation Requirements for an Incident Response Assistant Manager Broad knowledge and understanding across the cyber security landscape to be able to act as an advisor on the threat landscape Strong technical background (networks and programming knowledge) Proven experience working within Incident management and response Excellent communication both written and verbal. Incident Management Certifications are not necessary but are a nice to More ❯
Incident Response Assistant Manager (Client facing) Hybrid/flexible on location - London, Manchester, Birmingham, ect £50k – £60k A global Risk consultancy is looking for Strong Incident Response professionals to join their Cyber Response Team, within an area of huge growth and investment. This is an excellent opportunity for exposure and growth! If you’re looking for the … next step in your incident response career, we’d love to talk to you. Day to day Responsibilities of an Incident Response Assistant Manager Manage cyber security incidents for clients, including digital forensics of relevant data Act as an advisor to clients on current cyber threats Liaise with clients on delivery and implementation Requirements for an Incident Response Assistant Manager Broad knowledge and understanding across the cyber security landscape to be able to act as an advisor on the threat landscape Strong technical background (networks and programming knowledge) Proven experience working within Incident management and response Excellent communication both written and verbal. Incident Management Certifications are not necessary but are a nice to More ❯
a natural problem-solver and thrive in a fast-paced environment? If so, we have an exciting opportunity for you! We are on the lookout for a dynamic Technical IncidentManager to join our vibrant team in Birchwood, Warrington. Why You'll Love Working Here: Convenient Location: Just an short walk from Birchwood train station - easy commute, more … shares your enthusiasm for vehicles, technology and excellence. Career Growth: Our client believes in nurturing talent - your professional development is a priority! What You'll Do: As a Technical IncidentManager, you will play a pivotal role in ensuring our systems run smoothly and efficiently. Your responsibilities will include: Leading incident management processes, ensuring rapid resolution of … technical issues. Collaborating with IT teams to troubleshoot and restore services effectively. analysing incident trends to identify opportunities for improvement and proactive measures. Communicating with stakeholders during incidents to provide updates and manage expectations. Developing and maintaining documentation related to incidents and resolutions. What We're Looking For: Proven experience in incident management within a technical environment, preferably More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
British Pipeline Agency Limited
Incident Planning & Business Continuity Manager IPBCM Job Title: Incident Planning & Business Continuity Manager Department: HSSEQ Location: Hemel Hempstead (hybrid with some travel) Join Our Team at BPA: Officially Where it's a Great Place to Work! About BPA: At BPA, we are at the forefront of the hydrocarbon transport and storage industry, proudly owned 50/… teams not only have fulfilling careers but also deliver 'best in class' technical advice and services to our clients. What's the Job About? We're seeking a proactive Incident Planning & Business Continuity Manager to strengthen our emergency preparedness and organisational resilience across COMAH operations and critical national infrastructure. You'll lead the development and implementation of emergency … emergency response and business continuity plans Lead risk assessments, business impact analyses, and recovery strategies Coordinate with emergency services, regulators, and local resilience forums Design and deliver training for incident response and continuity planning Serve as the point of contact during incidents and disruptions Lead post-incident reviews and embed lessons learned Ensure regulatory compliance (e.g., COMAH) and More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
APM Terminals
how it's done. At Maersk, one of the world's largest and most respected logistics and shipping companies, our Cyber team is pioneering a whole new approach to incident response. This isn't your typical SOC/CERT role: our combined fire team approach team is built on cutting-edge research and designed to drive change, resilience, and … seen before. Here, you'll be part of a dynamic team that works together to defend, adapt, and innovate with freedom and purpose. You won't just work on Incident Management; you'll help improve how it's done. Dive into purple teaming, create and refine world-class detections, shape change projects, and push the boundaries of what's … in innovative projects that allow you to bring your ideas to life, help shape the future of cybersecurity while developing new capabilities that enhance our operations. About the role: Incident Response and Leadership Lead incident management activities in response to all high priority cyber-security incidents, with the ability to remain calm and focused during crisis situations. Ability More ❯
Information Technology, Enterprise Resource Planning (ERP), and Engineering consulting, with the aim of becoming an internationally renowned Systems Integration Company. Job Description We are currently seeking an IT Major Incident/Problem Manager for a contract position based in Crawley, England. The role involves managing major incidents and problems, ensuring root causes are identified, and implementing process improvements. … The successful candidate will report to the IT Operations Manager and be responsible for coordinating incident responses, conducting RCA reports, and analyzing incident trends to prevent recurrence. Responsibilities Manage major incident and problem management processes across services, suppliers, and customers. Coordinate rapid response to incidents, minimizing system downtime. Provide technical skills and gap analysis to improve … incident and problem management. Analyze incident data to propose resolutions and prevent future incidents. Requirements Excellent communication and organizational skills. Proven experience in Incident and Problem Management. Self-motivated with a focus on customer service. CRB Security Check clearance. Qualifications and Experience Knowledge of IT infrastructure components such as hardware, databases, and networks. Understanding of IT concepts More ❯
a Great Place to Work for the last five consecutive years. Sound good? Read on to find out more about joining our team KEY RESPONSIBILITIES Manage end-to-end incident resolution: triage, classification, escalation, risk assessment, and timely closure of actions. During incident resolution, place special emphasis on assessing potential or actual harm caused to customers - including those … with vulnerabilities - and ensure remediation actions align with Consumer Duty requirements. Lead and coordinate incident response calls, including chairing the Customer Incident Management Process committee and acting as the key escalation point. Collaborate with Risk & Compliance stakeholders on incident identification, categorisation, scoring, and mitigation strategies. Communicate the status and impact of incidents clearly to all relevant stakeholders … working in collaboration with them to resolve and close down actions. Conduct thorough root cause analysis, host post-incident reviews, and ensure implementation and tracking of post-incident remedial actions for accountable stakeholders. Develop, maintain, and continuously improve the effectiveness of the customer incident management framework, ensuring business-wide compliance with internal policies and regulatory obligations. Produce More ❯
Role: VP - Digital Forensics & Incident Response (DFIR) Manager Location: London (Hybrid working available) Salary: Up to £90,000 + benefits Sector: Cyber Security/Financial Services Overview A leading financial services organisation is seeking a VP-level DFIR Manager to lead its Digital Forensics and Incident Response (DFIR) team. This is a hands-on leadership role … focused on incident response, threat detection, and forensics within a complex, regulated environment. You'll be responsible for advancing the organisation's incident response capabilities, leading investigations, and driving threat detection maturity through development of use cases, threat intelligence, and vulnerability management. Key Responsibilities Lead the DFIR function, overseeing incident detection, investigation, and response activities. Develop and … investigations on systems, networks, and endpoints. Refine threat hunting and threat intelligence capabilities. Support and mature security monitoring use cases (SIEM, packet inspection, IOCs). Coordinate cross-functional security incident response with SOC, Threat Intelligence, and Red/Blue teams. Engage with technical and business teams on cyber risk reduction strategies. Contribute to vulnerability management and remediation plans. Required More ❯