1 to 25 of 88 Permanent Journey Map Jobs in England

new products and features across multiple teams. User Research: Gather insights to synthesize business and user needs into tangible solutions. Workshop Facilitation: Lead journey mapping, storyboarding, and ideation sessions. Prototyping & Testing: Develop and test interactive prototypes to refine user experiences. UI & Data Visualisation: Balance aesthetics with usability, ensuring More ❯

to make a lasting impact in a business that’s scaling fast. You’ll own the full UX lifecycle—from customer research and journey mapping to high-fidelity design and prototyping. Working closely with product, engineering, and commercial teams, you’ll bring structure to complexity and lead design More ❯

at a global scale. What you'll be doing: Design intuitive, user-first experiences across mobile and web platforms Create wireframes, prototypes, and journey maps to bring ideas to life Run user research and usability testing to validate and sharpen your designs Champion accessibility, simplicity, and scalability across More ❯

user research to understand and identify user needs and pain points, providing a foundation for design decisions. Create UX artifacts such as personas, journey maps, and interactive prototypes. Conduct usability testing and gather user feedback, applying insights gained to improve the effectiveness of designs. Convey design, interactions, and More ❯

user-friendly, accessible design outcomes Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive prototypes, and wireframes Develop digital and paper-based prototypes quickly to test ideas Contribute to inclusive design practices that meet accessibility standards More ❯

produce high quality, detailed deliverables that are consistent with the brief (e.g. concepts, ideation, mock-ups, wireframes, prototypes, user stories, journeys, personas, user journey mapping etc.). Demonstrated experience in coaching and developing junior team members to reach their full potential. Relevant product knowledge including knowledge of Adobe More ❯

quality output and visually considered designs suitable for engineering implementation. Expertise in design, with a focus on leading a team and extensive user journey mapping skills. Approach design with flexibility, using processes as tools to achieve client goals. Ability to translate ideas from executive level to junior BAs. More ❯

Ability to clearly articulate design concepts, strategies, and decisions to diverse audiences, including senior stakeholders Proficiency in service design methods, including user research, journey mapping, service blueprints, prototyping, and workshop facilitation Excellent communication skills, including the ability to synthesise content into concise summaries This post requires a DBS More ❯

Do: Champion human-centred design across the full service lifecycle Use research insights to inform design decisions and strategy Create UX assets personas, journey maps, wireframes , and prototypes Code quick, testable prototypes in HTML, CSS, JavaScript when needed Ensure designs are inclusive , accessible and aligned with GDS standards More ❯

patterns and areas for product optimization, reconciling with primary research sources to provide a holistic view of user behavior. Develop user personas and journey maps to visualize behaviors and inform product design. Synthesize research findings into actionable insights that drive new features and product improvements. Stay up to More ❯

InDesign) Advanced proficiency in Figma Strong understanding of UX principles and how to apply them across digital touchpoints Familiarity with flowchart and user journey mapping tools like Lucidchart Confident communicator with strong written and verbal skills Proficiency with project management tools and professional ICT platforms A portfolio that More ❯

InDesign) Advanced proficiency in Figma Strong understanding of UX principles and how to apply them across digital touchpoints Familiarity with flowchart and user journey mapping tools like Lucidchart Confident communicator with strong written and verbal skills Proficiency with project management tools and professional ICT platforms A portfolio that More ❯

architectures and concept designs to communicate ideas and iterate on design solutions. Collaborate with stakeholders to develop comprehensive as-is and to-be journey maps that depict user flows across various touchpoints within digital products. Create high fidelity prototypes to test designs internally and with users identifying any More ❯

flexibly and securely at a global scale. The role Design intuitive, user-first experiences across mobile and web platforms Create wireframes, prototypes, and journey maps to bring ideas to life Run user research and usability testing to validate and sharpen your designs Champion accessibility, simplicity, and scalability across More ❯

items to achieve Objectives and Key Results (OKRs) and continuously keeps it up to date. Maintains key product documentation (e.g., customer journey map, technical specs, process mapping, etc.). Understand and ensures product features and processes align with applicable Discover regulatory, compliance, and risk management standards. Ensures More ❯

design 'toolkit', and a pragmatic, flexible approach for how effective Service Design can be delivered. · Capability across both discovery (workshopping & research) and delivery (Journey mapping, Blueprints etc) · Experience across large, diverse organisations ✳️ This is a fixed-term, salaried role paying £66,000 - 80,000 + benefits (location dependent More ❯

the products, conduct competitor analysis, present findings and recommend evolutions of the products Use all the available methods from ideation, user research, user journey mapping, UX, prototyping, to launching the MVP and go-to-market strategy Define and deliver the operating plan to continually improve online traffic and More ❯

decisions, and business growth. Strong proficiency in a wide range of qualitative and quantitative methods, including interviews, surveys, focus groups, usability tests, customer journey mapping, funnel analysis, and behavioral analytics. Experience with market research, competitive analysis, A/B testing, and synthesising insights from multiple data sources to More ❯

and other stakeholders to deliver actionable insights that drive customer-centric solutions. Conduct user research activities, including usability testing, customer interviews, surveys, and journey mapping, to identify pain points and opportunities. Lead discovery research for high-impact projects, ensuring research findings inform design and product decisions. Benchmark key More ❯

Comfort in collaborating with stakeholders to conceptualize and produce high-quality, detailed deliverables, including mock-ups, wireframes, prototypes, user stories, journeys, personas, and journey mapping. • Proficiency with tools such as Adobe Creative Cloud, InVision, Sketch, Axure, and prototyping tools. The Package: • £75,000 – 90,000 • Pension scheme • Company More ❯

management and collaboration skills. Strong analytical and problem-solving abilities, with a data-driven mindset. Familiarity with CRM systems, marketing automation, and customer journey mapping. What we offer: Our package is made up of basic salary plus a variable incentive. We also offer 25 days holiday in addition More ❯

Confluence Deep understanding and experience with multiple design systems implemented in React and/or Angular Deep experience with requirements gathering, end-to-journey mapping, facilitating design sprints, conducting competitive analysis, and leading rapid conceptualization and prototyping Be prepared to present and show examples of relevant work Flexera More ❯

definitions and modelling as applied to solution design within Salesforce, the wider customer ecosystem and its application to integration design. Experience in customer journey mapping would highly desirable. Qualifications Educated to degree level or equivalent experience in I.T. TOGAF or BCS Certification (Desirable) Benefits of working at Canada More ❯

and usability testing ️ Collaborate with developers to ensure design consistency ️ Work with tools like Figma, Adobe XD, or Sketch ️ Create user personas and journey maps ️ Analyze user feedback and behavior to improve interfaces ️ Maintain brand consistency in design elements ️ Support responsive design for cross-device compatibility ️ Participate in More ❯

of user research methodologies and the ability to translate research findings into actionable design insights. Experience using Service Design principles such as customer journey mapping, service blueprinting, and stakeholder management. Mastery of interaction design principles, information architecture, and user flow development. Proficiency in industry-standard design and prototyping … strategy for the new digital platform, aligned with business goals and customer needs. This includes mapping out the desired end-to-end customer journey and identifying key service touchpoints. Oversee and contribute to comprehensive user research activities, including user interviews, surveys, usability testing, and data analysis, to deeply … understand customer behaviours, needs, and pain points across all business units and across the entire service journey. Lead the creation of detailed customer journey maps that visualize the end-to-end experience, identifying key touchpoints, pain points, and opportunities for improvement across digital and potentially offline channels. Drive More ❯