Permanent Knowledge Management Jobs in England

1 to 25 of 103 Permanent Knowledge Management Jobs in England

Digital Workspace Technical Product Manager

Haywards Heath, Sussex, United Kingdom
Hybrid / WFH Options
First Central Services
Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end … user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. … Manchester, Haywards Heath, West Sussex, or Guernsey , and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Workspace Technical Product Manager

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
First Central Services
Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end … user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. … Manchester, Haywards Heath, West Sussex, or Guernsey , and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ICT Engineer - Senior Infrastructure Engineer

Watford, Hertfordshire, United Kingdom
Randstad Cpe London
operational metrics around operational support matters - Provide input into strategic decision making through research and experience - Provide input for new process and policy design activities - Ensure thorough documentation and knowledge management practices are adhered to as a matter of course - Always act in a secure manner, ensuring that solutions are provided with IT security at their core - diligently … PoC support for new service enablement activities - Ensure proper change control policies are adhered to as may be defined, including necessary testing wherever practical - Facilitate the deployment and release management of IT infrastructure as required Operational Management The role will: - Provide 3rd line support for Infrastructure services as needed - Assist colleagues in problem management activities as a … maintain services (i.e., patching, configuration changes etc.) - Liaise with internal and external service providers, users and customers when required - Adhere to company and departmental processes and policies for the management of IT services - Provide situation appropriate leadership in all internal and external engagements Essential Experience - Minimum of five years working in an Infrastructure Services role, preferably in structured, managed More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Management Lead

London, United Kingdom
Hybrid / WFH Options
RM Education
lines of business: Managed Services, Software, Hardware and Broadband. The Role Reporting to the Service Delivery and Standards Manager, this pivotal role will spearhead the establishment of the Service Management Office, focusing on the rapid maturation of ITIL practices. The Service Management Lead will oversee the implementation and delivery of ITIL methodologies across the designated customer base, ensuring … s objectives and those of our customers. This customer-facing position is essential for enhancing customer satisfaction, optimising service efficiency, and driving continuous improvement initiatives within the IT service management framework. Additionally, the Service Management Lead will take on the responsibility of line management for a small team of process managers and analysts, guiding them towards excellence … in service delivery. Responsibilities Main Responsibilities Main Responsibilities include but are not limited to: Establish and Manage the Service Management Office (SMO): Lead the creation and operationalisation of the SMO. Develop and mature ITIL Practices: Continually develop and establish Incident, Major incident, Problem, Change Enablement, Service Request, Software Asset and Configuration Management and Knowledge Management. Oversee ITIL More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Lead Product Owner, Digital Workplace - Ramboll Tech

London, United Kingdom
Hybrid / WFH Options
Ramboll Group A/S
communicate, collaborate, and be more productive. This new role owns the strategy, development, and continuous improvement of our digital workplace products -including Microsoft 365, employee portals, communication, collaboration and knowledge management - ensuring they are cohesive, scalable, and aligned with our brand, enterprise architecture, and data strategies. By combining strong stakeholder engagement, strategic thinking, and a clear vision for … lifecycle accountability This new role is accountable for the strategy, development, and continuous data-driven improvement of our digital workplace products -including Microsoft 365, employee portals, communication, collaboration and knowledge management. Lead a product team to shape and deliver the Digital Workplace product, drawing on competencies within Ramboll Tech and the Ramboll organization as set out in your roadmap. … Product alignment Engage with Product Owners across the business to align needs, remove duplication, and maintain a unified digital workplace across Ramboll. Knowledge management Lead knowledge management strategy and execution for the digital workplace, ensuring content is well-structured, easily discoverable, user-centric and supports both employee needs and AI-readiness. You will do this in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Operations Specialist

London, United Kingdom
Aztec
team collaboration and delivery, and the capability to manage incidents, service requests, and change processes. Familiarity with SQL, SSIS, and experience with DevOps practices is advantageous. Key responsibilities: Workload Management and Scrum Facilitation: Collaborate with the Team Lead to prioritize, allocate, and monitor tasks across the development team, using Scrum methodologies, ensuring timely and efficient delivery of integration projects. … improvement. Administrative Oversight: track project milestones, and uphold streamlined team processes to support operational excellence, ensuring all Scrum artifacts (e.g., product backlog, sprint backlog) are up-to-date. Documentation & Knowledge Management: Maintain up-to-date technical documentation, including API/interface catalogues, data flow diagrams, environment runbooks, and integration design patterns Incident and Service Request Administration: Assist in … analysis for integration-related issues, serving as the primary point of contact for documenting, triaging, and coordinating the resolution of incidents and service requests. Change Coordination: Facilitate the documentation, management and communication of change requests, ensuring compliance with organizational protocols and alignment with stakeholder requirements, while leveraging DevOps tools for automated change tracking. Requirements Elicitation: Partner with project teams More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Manager Strategy & Operations - Technology

England, United Kingdom
Hybrid / WFH Options
M-KOPA Kenya Limited
execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology … teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational … in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Manager Strategy & Operations - Technology

London, United Kingdom
Hybrid / WFH Options
M-KOPA Kenya Limited
execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology … teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational … in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Manager Strategy & Operations - Technology

Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
M-KOPA Kenya Limited
execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology … teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational … in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Manager Strategy & Operations - Technology

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
M-KOPA Kenya Limited
execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology … teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational … in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Manager Strategy & Operations - Technology

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
M-KOPA Kenya Limited
execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology … teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational … in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Science Manager - Enterprise Knowledge Management

London, United Kingdom
GlaxoSmithKline
Artificial Intelligence models Connect to customers to address certain critical business problems Champion a broad range of data products to ensure business impact (multi-channel marketing optimization, data foundation, knowledge management platform and others) Collaborate with team-members (software engineer, ML engineers, data engineers, product owners, etc.) in design reviews and critical feedback sessions to continuously improve product … the ViiV data architecture and data/AI governance framework. Basic Qualifications: First and foremost, you will be enthusiastic and energised about data and be driven to share that knowledge and excitement with others. In addition: Master's Degree in a STEM subject and experience in a related field i.e. MBA, Statistics, Data Science or equivalent experience (Mathematics, Information … Computer Science, or similar) Hands on experience with Advanced Analytics, Generative AI (GenAI), Statistics in a commercial environment A passion for writing clean, maintainable code in Python A broad knowledge of tech; comfortable recommending non-data science solutions where appropriate Proven experience of effective stakeholder management and strong influencing skills. Including data visualisation and insights communication. Connect the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Strategy Development Leader, People Advisory Services - Director - English

London, United Kingdom
Genpact
the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI … utilization , resourcing and finance management. You will deliver on these goals through working directly with our Advisory Partners and Project Leaders to uphold principles of delivery hygiene and resource management across the entire People Advisory Services book of work. Key Responsibilities Lead day-to-day operations of our people advisory practice, ensuring efficient resource allocation, project delivery excellence, and … models, and utilization targets Partner with finance to manage practice economics including billing rates, revenue forecasting, resource planning, and profitability analysis Build and lead internal operational teams (Business Development, Knowledge Management, etc.) Implement systems and technologies to support practice operations and client service delivery Drive continuous improvement initiatives to enhance operational efficiency Strategic Development Identify market opportunities and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

EMEA Intranet Manager

City of London, London, United Kingdom
Alvarez & Marsal
is responsible for restructuring sub sites, training and supporting country intranets. The team are part of the wider Operations business unit and the successful candidate will work closely with Knowledge Management, Marketing and the Insight Center. Our intranet is hosted on SharePoint Online with a global and regional presence, offering many opportunities to share news, knowledge, guidelines … delivers content to users through a quick and easy to navigate journey. They will be a champion of A&Ms information services at all times. Responsibilities: Intranet Strategy and Management Develop and implement a strategic plan for the EMEA intranet to meet organisation requirements and objectives Work with the Global Intranet Team to understand SharePoint developments, share best practices … s functional, relevant and that the user experience is optimised Work with our Analytics team to leverage usage and performance insights, implement recommendations for improvement and monitor progress. Content Management Oversee the regional creation, curation, and maintenance of intranet content to ensure it is relevant, accurate, and engaging Ensure our strategic business units are supported through the management More ❯
Posted:

EMEA Intranet Manager

London Area, United Kingdom
Alvarez & Marsal
is responsible for restructuring sub sites, training and supporting country intranets. The team are part of the wider Operations business unit and the successful candidate will work closely with Knowledge Management, Marketing and the Insight Center. Our intranet is hosted on SharePoint Online with a global and regional presence, offering many opportunities to share news, knowledge, guidelines … delivers content to users through a quick and easy to navigate journey. They will be a champion of A&Ms information services at all times. Responsibilities: Intranet Strategy and Management Develop and implement a strategic plan for the EMEA intranet to meet organisation requirements and objectives Work with the Global Intranet Team to understand SharePoint developments, share best practices … s functional, relevant and that the user experience is optimised Work with our Analytics team to leverage usage and performance insights, implement recommendations for improvement and monitor progress. Content Management Oversee the regional creation, curation, and maintenance of intranet content to ensure it is relevant, accurate, and engaging Ensure our strategic business units are supported through the management More ❯
Posted:

Project Manager

London, United Kingdom
Hybrid / WFH Options
Applied Blockchain
Project Manager to lead and deliver complex Web3 software projects with the use of AI. The ideal candidate will have a proven track record in agile delivery, outstanding stakeholder management capabilities, and a strong understanding of decentralized technologies. You'll work closely with clients and cross-functional teams, managing the entire project lifecycle from discovery through to deployment, while … stand-ups, and team progress tracking. Coordinate both onshore and offshore development teams, ensuring smooth collaboration and communication. Apply AI tools to assist with documentation creation, automated testing, and knowledge management. Use data-driven methods to define and track project metrics, performance, and milestones. Ensure projects are delivered on-time, within scope and budget while meeting high-quality standards. … Engage directly with clients ranging from startups to global enterprises to manage expectations and gather requirements. Conduct project evaluations, mitigate risks, and provide detailed reporting to senior management and stakeholders. Support continuous improvement by evolving project management practices and contributing to delivery framework enhancement. Must 5+ years' experience managing agile software projects, with successful delivery of production systems More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Lead

Manchester, North West, United Kingdom
1TECH STAFFING LIMITED
upgrades (including CI/CD pipelines and Azure maturity planning Manage service requests and incidents via Cherwell (or similar ITSM platforms) Foster continuous improvement in documentation, change control, and knowledge management Collaborate with internal teams and vendors across regions to deliver seamless support What Were Looking For: 5+ years in IT infrastructure/system administration roles Proven leadership More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

Managing Consultant Fraud Payments (London)

London, UK
Mastercard, Inc
Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services … include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, A&CS also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network. Make an Impact as a Managing Consultant and AA&F Subject … partner with the Business Development team to develop and pitch engagements that can leverage Mastercard data and consulting knowledge. You will also be resource for enabling centralized training and knowledge management and will lead engagement teams to best in class insights and project deliverables. Leading the work of the project Delivery team, you will provide subject matter and More ❯
Employment Type: Full-time
Posted:

Assurance - Financial Services - Forensic Data Analytics - Senior Manager - London

London, United Kingdom
Ernst & Young Advisory Services Sdn Bhd
all. With high-profile corporate fraud and regulatory non-compliance cases at the forefront of the news, it is more important than ever for businesses to maintain the authoritative knowledge it takes to investigate, detect, prevent and monitor for risks. Additionally, with the growing volumes of disparate data, advancement in AI technologies and increasing global regulatory scrutiny coupled with … in a commercial way which adheres to our values, and inspire others through your own behaviours.We're interested in passionate leaders, with the intellectual curiosity to actively pursue new knowledge in the rapidly changing world of data and AI. Naturally you'll need a strong background in the various data engineering and data science and AI tooling to assist … in achieving our goals. Skills and attributes for success Client Management and Business Development: Develop/maintain productive relationships with client management including C Suite executives. Develop new business development initiatives, go to market campaigns, sales sprints, leading end-to-end bid processes, engagement delivery and knowledge management with a proven experience of achieving sales targets More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Training and Communication Content Designer (12 Months Fixed Term Contract)

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Motability Operations
Description This position provides the opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication … and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and concise content. You'll identify areas where effective training, communications, resources, and tools will help … performance, efficiencies, and user experience. You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver clear, targeted, and compelling messages More ❯
Employment Type: Contract, Part Time
Posted:

Head of Production Support - Citi (London)

London, UK
Jobs via eFinancialCareers
Equity Derivatives Production Support - SVP Citi London, United Kingdom Apply now Posted 3 hours ago Permanent Competitive The EMEA Head of Equity Derivatives Production Support is accountable for the management of a complex Equity Derivatives trading and risk technology environment, and for the provision of technology support to a large scale business. The role leads and directs a team … of professionals based in London, Paris and Pune, and requires a comprehensive understanding of derivatives trading & risk management and how technology helps to achieve the objectives of the business. Strong commercial awareness is a necessity. The role faces off to senior stakeholders in Trading, Control Functions and Application Development. Excellent communication skills are required in order to negotiate internally … and influence outcomes, often at a senior level. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. Responsibilities: Demonstrates an in-depth More ❯
Employment Type: Full-time
Posted:

Technology Innovation Manager

London Area, United Kingdom
Slaughter and May
integrating innovative initiatives and technologies to enhance the quality of our legal services. The team works closely with practice-specific leadership, as well as business functions including Commercial, Finance, Knowledge Management, and Technology, to deliver optimised, client and business services solutions. The Technology Innovation Manager will manage a small matrix team comprising innovation specialists, product management and … Promote responsible and ethical use of AI and other technologies, in line with the firm’s governance framework. Collaboration and Process Improvement Work closely with Business Services Directors, Practice Management, and Technology teams to drive innovation initiatives forward. Lead training and communication activities to support the adoption and effective use of new tools by legal and business services teams. … relevance and value of new technologies to the legal sector, and make informed recommendations on their adoption. CANDIDATE PROFILE//Candidates for this position must have: In depth knowledge of current AI trends including Generative AI, NLP, ML, and legal-specific AI applications (e.g. document automation, legal research, contract analysis). Experience with data science, data and solution More ❯
Posted:

Technology Innovation Manager

City of London, London, United Kingdom
Slaughter and May
integrating innovative initiatives and technologies to enhance the quality of our legal services. The team works closely with practice-specific leadership, as well as business functions including Commercial, Finance, Knowledge Management, and Technology, to deliver optimised, client and business services solutions. The Technology Innovation Manager will manage a small matrix team comprising innovation specialists, product management and … Promote responsible and ethical use of AI and other technologies, in line with the firm’s governance framework. Collaboration and Process Improvement Work closely with Business Services Directors, Practice Management, and Technology teams to drive innovation initiatives forward. Lead training and communication activities to support the adoption and effective use of new tools by legal and business services teams. … relevance and value of new technologies to the legal sector, and make informed recommendations on their adoption. CANDIDATE PROFILE//Candidates for this position must have: In depth knowledge of current AI trends including Generative AI, NLP, ML, and legal-specific AI applications (e.g. document automation, legal research, contract analysis). Experience with data science, data and solution More ❯
Posted:

HR and Operations Manager

Folkestone, Kent, United Kingdom
Goaco Ltd
global onboarding journey for new hires, including both in-person and remote inductions to align employees with role expectations and company culture. Administer core HR functions such as contract management, benefits administration, performance reviews, and offboarding. Monitor ongoing performance metrics and coordinate regular check-ins with line managers to support employee development. Oversee health and safety compliance across all … customer success, and product. Ensure all documentation is clear, consistent, and aligned across global teams. Conduct regular reviews and gap analyses to ensure playbooks remain current and effective. Quality Management & Compliance: Lead efforts to align HR and operational processes with ISO 9001 standards. Maintain audit-ready documentation and support both internal and external quality assessments. Champion continuous improvement initiatives … that meet quality management objectives. Governance & Collaboration: Collaborate with technology and cybersecurity teams to embed governance controls into HR and operational workflows. Participate in risk assessments and promote best practices for security within HR and operations. Work with regional leads to tailor global policies to meet local legal and regulatory requirements. Automation & Efficiency: Identify and prioritise opportunities for automating More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Global Head of People Operations

Northampton, Northamptonshire, United Kingdom
Simply Business
thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data and technology to continue our transformation of service delivery, process documentation, and knowledge management. This leader will lead our capabilities in creating one SB employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities Strategic Planning and Implementation: Develop and … teams to drive one employee experience. Enhancement of Self Service Capabilities : Leverage technology, data and AI/ML to evolve our platform of employee and manager self-service. Change Management: Drive change management initiatives to ensure smooth adoption of new technologies and processes. Team Leadership : Manage and develop the HR Operations team to build a high-performing group … reflect industry best practices. Employee Relations: Lead capabilities in resolving employee relations matters, in partnership with the People Partnering team, and maintaining positive relationships across our employee population. Budget Management: Oversee the HR operations budget, ensuring resources are used efficiently and effectively. Associate Experience: Champion initiatives that enhance the overall associate experience, making Simply Business an employer of choice. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Knowledge Management
England
10th Percentile
£31,250
25th Percentile
£35,854
Median
£55,000
75th Percentile
£96,737
90th Percentile
£130,000