first-level, hands-on support for employees in the London office and remotely across global locations Install, configure, and troubleshoot Microsoft Windows systems, software, and hardware Support and troubleshoot MacOS devices in a managed environment Troubleshoot Active Directory, Exchange, and Microsoft 365 environments Support peripheral devices including printers, scanners, and mobile devices Provide clear and professional communication … experience Qualifications 2-3 years of hands-on IT support experience (Tier 1 or similar) Strong knowledge of Microsoft Windows, Office 365, Active Directory, and Exchange Proven experience supporting MacOS environments Knowledge of Kandji or similar Mac device management tools - an advantage Excellent troubleshooting skills and a proactive problem-solving mindset Strong interpersonal and communication skills More ❯
Windows Server environments , Active Directory , GPOs , Hyper-V , and networking (DNS, DHCP, VPN, firewalls) . Skilled in endpoint and device management tools such as Intune , SCCM , and Jamf (for macOS) . Scripting and automation ability (e.g., PowerShell ). Understanding of ITIL principles and familiarity with ITSM platforms like ServiceNow or Jira. Security awareness and experience with IAM, MFA, and More ❯
Watford, Hertfordshire, South East, United Kingdom
ECS
Windows Server environments , Active Directory , GPOs , Hyper-V , and networking (DNS, DHCP, VPN, firewalls) . Skilled in endpoint and device management tools such as Intune , SCCM , and Jamf (for macOS) . Scripting and automation ability (e.g., PowerShell ). Understanding of ITIL principles and familiarity with ITSM platforms like ServiceNow or Jira. Security awareness and experience with IAM, MFA, and More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
years experience * in a similar position. (*experience excludes any time as an apprentice or trainee) Desirable Experience supporting users within a virtualised environment Experience supporting users and devices running MacOS Experience supporting virtualised infrastructure assets Experience of MDM (mobile device management) inTune/Apple Configurator Networking skills, TCP/IP, routing, DNS, etc Microsoft Windows Server 2008 2019 experience More ❯
of commonly used concepts, practices, and procedures within the IT field. Advanced troubleshooting experience with web applications and related technologies. Excellent knowledge and experience of Microsoft 365, Windows 11, MacOS and Active Directory. Experience with Azure AD, Intune, Group Policy & SharePoint. Proficiency in installing and configuring Windows operating systems and other software packages. Strong knowledge of LAN More ❯
WC1B, Tottenham Court Road, Greater London, United Kingdom
BrandEd UK
of commonly used concepts, practices, and procedures within the IT field. Advanced troubleshooting experience with web applications and related technologies. Excellent knowledge and experience of Microsoft 365, Windows 11, MacOS and Active Directory. Experience with Azure AD, Intune, Group Policy & SharePoint. Proficiency in installing and configuring Windows operating systems and other software packages. Strong knowledge of LAN More ❯
Microsoft accreditations. We’re now recruiting for a 3rd Line IT Technical Analyst to work directly with our clients on the latest technologies including Microsoft 365, Azure, Intune, Windows, macOS, desktop, server management tools & networking products. Ideal applicants will have 3-5 years’ experience and demonstrate support knowledge to a 3rd line level of the following technologies: Microsoft More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Travel Trade Recruitment
Office 365 and Multi-Factor Authentication (MFA) Experience with Active Directory and Group Policy (GPO) , Azure Active Directory and Microsoft MDM (Intune) Good experience with Windows Operating system, AppleMacOS, iOS and mobile device management. Solid understanding of networking concepts : TCP/IP, VLANs, firewalls and wireless configuration. Knowledge of Meraki firewalls, Aps and cameras will be More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
AD) Oversee device management and security through Microsoft Intune Provide VoIP support (3CX) and assist with basic networking issues (DHCP, DNS, VPN) Support Apple devices, including iPads, MacBooks, and macOS Contribute to hybrid cloud migration projects and internal IT initiatives Participate in the weekend on-call support rota (with allowance) IT Helpdesk Technician Requirements Essential: Previous experience in a More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
design to implementation 2nd Line IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows 10 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies like: Active Directory, Hyper-V, DNS, DHCP, DFS More ❯
accurately. Contribute to process improvements and client satisfaction initiatives. Key Requirements Minimum 3 years experience in IT support, helpdesk, or MSP environment (preferred). Strong knowledge of Windows and macOS operating systems, Active Directory, Office 365, and networking fundamentals. Experience with Azure, or similar cloud platforms. Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple priorities in More ❯
Kettering, Northamptonshire, East Midlands, United Kingdom
Anderson Wright Consulting
accurately. Contribute to process improvements and client satisfaction initiatives. Key Requirements Minimum 3 years' experience in IT support, helpdesk, or MSP environment (preferred). Strong knowledge of Windows and macOS operating systems, Active Directory, Office 365, and networking fundamentals. Experience with Azure, or similar cloud platforms. Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple priorities in More ❯
date on desktops and laptops for our customers as well as internally Ensuring all software purchased licensing is recorded and maintained for our customers and internally Providing support for MAC and PC for our customers and internally Other Excellent time keeping (Arriving on time) Prepare documents, meeting materials and correspondence Perform basic administrative support duties as required to meet … your workspace and office is kept tidy Minimum Experience/requirements Service desk experience minimum of 12 months (ideally 24 months) Full driving licence and car Windows 11/MacOS Managed Support Printer Managed Support Server 2022 and above Managed Support Management of Domains/DNS Group Policy Management/Active Directory and Intune Management Office More ❯
Employment Type: Full-Time
Salary: £27,000 - £32,000 per annum, Negotiable, OTE
date and accurate Essential qualities and skills to apply for the role of Senior IT Technician Detailed knowledge of Microsoft Windows 10 & 11, Windows Server 2019 & 2022 and AppleMacOS Ventura Operating Systems. Experience of Microsoft Office, Office 365 and Google Docs, Sheets and Slides. Experience of hardware upgrades/removals. Understanding of Audio/Visual equipment (such as More ❯
adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix Provide timely feedback … Experience with strong communication and customer service skills Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment More ❯
service to clients, both remotely and on-site when required Required Skills and Experience: Previous experience in a 1st line support, helpdesk, or similar technical role Familiarity with both macOS and Windows operating systems Basic knowledge of networking concepts (TCP/IP, DNS, DHCP) Strong communication and interpersonal skills Well-organised, with the ability to prioritise and manage multiple More ❯
service to clients, both remotely and on-site when required Required Skills and Experience: Previous experience in a 1st line support, helpdesk, or similar technical role Familiarity with both macOS and Windows operating systems Basic knowledge of networking concepts (TCP/IP, DNS, DHCP) Strong communication and interpersonal skills Well-organised, with the ability to prioritise and manage multiple More ❯
may be advantageous. • Prior experience in a technical support role or help desk environment is desirable. • Proficiency in troubleshooting hardware, software, and network issues. Familiarity with operating systems (Windows, macOS, Linux), productivity software (Microsoft Office, G Suite), and remote support tools. • Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. • Strong More ❯
side experience and built the team from the ground up. Responsibilities: Support desktops, virtual desktops (VDIs), mobiles, video conferencing, and market data platforms. Troubleshoot and resolve issues across Windows, macOS, Microsoft 365, VMware, Citrix, and Bloomberg. Provide VIP support to front-office and senior stakeholders. Automate workflows with PowerShell, Splunk, and Power Automate. Occasional travel to support global offices More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, MacOS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V, Citrix. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS More ❯
Wolverhampton, West Midlands, England, United Kingdom
Oscar Technology
or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, MacOS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and More ❯
and asset tracking.Manage local vendors and mobile providers.Lead by example - sleeves rolled up, not hands off. Tech stack: Microsoft 365, Azure AD, Intune, Okta, Exchange Online, ServiceNow, Windows + macOS, Zoom, Box. You'll need: 8-12 years in IT support, in financial or professional services. A proven record of hands-on technical work, not just team oversight.Experience managing More ❯
tracking. Manage local vendors and mobile providers. Lead by example - sleeves rolled up, not hands off. Tech stack: Microsoft 365, Azure AD, Intune, Okta, Exchange Online, ServiceNow, Windows + macOS, Zoom, Box. You'll need: 8-12 years in IT support, in financial or professional services. A proven record of hands-on technical work, not just team oversight. Experience More ❯
Employment Type: Permanent
Salary: £70000 - £90000/annum 70-90k, plus benefits
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Henderson Scott
security alerts Support and administer Microsoft 365 services Contribute to process improvements and stay up to date with new technologies Skills & Experience Strong knowledge of Microsoft 365, Windows/MacOS, and Active Directory Basic understanding of Azure services and cloud concepts Networking skills (TCP/IP, VPNs, VLANs, DHCP) Familiarity with backup tools and disaster recovery Awareness More ❯
Sheffield, South Yorkshire, England, United Kingdom
Nextech
skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. More ❯