days holiday bank holidays , rising to 25 after 2 years Work with a varied client portfolio across multiple sectors Opportunity to expand your technical skills with Microsoft 365, Windows, MacOS, networking & more Join a supportive, collaborative team where your contribution is recognised Be part of a growing business with career development opportunities The role at a glance … technical support, troubleshoot and resolve issues, and ensure a high level of customer satisfaction. You’ll work with a range of technologies including Microsoft 365 , Windows Server/Desktop , MacOS , LAN/WAN networking , and managed Wi-Fi solutions . Key responsibilities: Deliver 1st Line diagnosis and resolution with high first-time fix rates Log, manage & prioritise … tickets via phone, email & portal Support Microsoft 365 admin, Windows, MacOS, networking & backups Meet SLA targets while maintaining excellent communication Keep clear documentation & contribute to the knowledge base We’re looking for: Previous 1st Line Support experience (MSP background preferred) Strong technical skills with Microsoft 365, Windows Server/Desktop Knowledge of MacOS, virtualisation More ❯
development to keep your skills sharp. What you’ll be doing Provide 1st & 2nd line support for PCs, laptops, iPads, printers, AV equipment, and networks. Troubleshoot issues with Windows, MacOS, and networking. Manage user accounts, device setups, and Office 365 services. Perform routine maintenance, security checks, and updates. Liaise with suppliers and escalate issues when required. What … you’ll need 2+ years’ IT support experience (Windows 10/11, MacOS, networking basics) Strong communication skills and a friendly, approachable manner UK driving licence & own car Based in or near Swindon Bonus skills: Knowledge of VLANs, VPNs, backup systems, or network cabling The package Salary up to £30,000 26 days holiday Casual dress policy More ❯
Bromyard, Herefordshire, West Midlands, United Kingdom
Recruitment Helpline Ltd
for anIT Technicianto join our team, supporting both day-to-day operations and our long-term digital growth. This is a hands-on role where you will work across MacOS and Windows environments, manage cloud systems and use your scripting skills to streamline workflows and develop practical solutions. You will play a vital part in helping us … provide technical support to various departments in the form of creating automation and helping to solve technical issues. Responsibilities Include: Providing day-to-day IT support to colleagues across MacOS and Windows systems Managing and maintainingAWS EC2servers (or equivalent cloud platforms) Troubleshooting and resolvinghardware, software, and networking issuesto keep the business running smoothly Installing, configuring and maintaining More ❯
Doing: Providing friendly, efficient 1st and 2nd line support to teachers, staff and students Managing devices including laptops, iPads, printers, AV equipment, and more Troubleshooting issues with Windows/MacOS, hardware, and networking Supporting cloud platforms including Office 365, Teams, SharePoint and OneDrive Handling user onboarding/offboarding, device imaging, and system housekeeping Logging tickets and keeping … parking, mileage allowance, and 26 days’ holiday What We’re Looking For: At least 2 years’ experience in hands-on IT support Strong troubleshooting across Windows 10/11, MacOS, networking, hardware Office 365 knowledge, Teams, OneDrive, SharePoint Familiarity with Active Directory, file permissions, and printer support Confident working independently and building relationships on-site A full More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
years experience * in a similar position. (*experience excludes any time as an apprentice or trainee) Desirable Experience supporting users within a virtualised environment Experience supporting users and devices running MacOS Experience supporting virtualised infrastructure assets Experience of MDM (mobile device management) inTune/Apple Configurator Networking skills, TCP/IP, routing, DNS, etc Microsoft Windows Server 2008 2019 experience More ❯
integrityissues, infrastructure failures, or security breachesin cloud environments. Designing and implementing long-term solutions to address root causes and prevent recurrence. Key Technical skills: Operating Systems Windows Operating Systems MacOS Linux Directory Services Azure Active Directory (Azure AD/Entra) Active Directory IT Administration and Networking Office 365 Administration TCP/IP, DNS, DHCP VPNs and Remote Access IT More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
AD) Oversee device management and security through Microsoft Intune Provide VoIP support (3CX) and assist with basic networking issues (DHCP, DNS, VPN) Support Apple devices, including iPads, MacBooks, and macOS Contribute to hybrid cloud migration projects and internal IT initiatives Participate in the weekend on-call support rota (with allowance) IT Helpdesk Technician Requirements Essential: Previous experience in a More ❯
service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP and DNS An understanding of Wireless network More ❯
service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP and DNS An understanding of Wireless network More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
City + Capital
when needed and always follow best practice Experience Strongly Desired: · Windows Server - 2012 Onwards. · Microsoft Azure - maintenance, configuration, and monitoring. · Microsoft Exchange. · Microsoft Office 365 - maintenance and configuration. · Windows OS 10, 11 and MacOS. · iPhone Management. · Active Directory and Azure AD. · DNS, DHCP, Group Policy. · Networking, switches, subnets, LAN, WAN, DNS. · CRM, Database, MySQL. · HTML, CSS, JavaScript, PHP. · .net More ❯
out preventative maintenance (backups, patching, disk space checks, etc). Delivering outstanding customer service while developing your technical expertise. Working with the latest technologies: Microsoft 365, Azure, Intune, Windows, macOS, networking & server tools. What we’re looking for To hit the ground running, you’ll ideally have 2–3 years’ experience in a 1st line support role and proven More ❯
Workplace, Windows Server and Active Directory Previous team leadership experience Excellent written and verbal communication skills Ability to liaise with stakeholders Technical Skills Google Workplace (must have) Jamf Pro MacOS/iOS Windows 10/11 Window Server Active Directory Locker Papercut printing Apple School Manager Cyber Security Networking & Wifi (Meraki) BENEFITS Working in an inclusive environment More ❯
a fast-paced environment. Key Responsibilities Act as the first point of contact for IT issues, providing technical support to end-users. Troubleshoot and resolve problems across Windows and macOS devices. Support mobile device management tools (e.g., Intune or Jamf). Assist with Microsoft 365, Azure Active Directory, and on-premise infrastructure. Monitor and manage tickets through the IT More ❯
a fast-paced environment. Key Responsibilities Act as the first point of contact for IT issues, providing technical support to end-users. Troubleshoot and resolve problems across Windows and macOS devices. Support mobile device management tools (e.g., Intune or Jamf). Assist with Microsoft 365, Azure Active Directory, and on-premise infrastructure. Monitor and manage tickets through the IT More ❯
knowledge of Windows Server, Active Directory, DNS, DHCP, and Group Policies * Familiarity with Microsoft Exchange and Exchange Online * Understanding of Microsoft 365 and Azure Sync fundamentals * Experience supporting Windows, macOS, RDS environments * Strong grasp of networking protocols (TCP/IP, LAN/WAN, firewall basics) * Confident, clear communicator with strong client-facing presence * Comfortable in fast-paced, multi-client More ❯
platform, including Microsoft Entra, Exchange Online, Teams, SharePoint, and OneDrive. Familiarity with Microsoft InTune and Windows AutoPilot for managing settings and device compliance policies. Experience with Android, iOS, macOS, and Windows (10 and later). Ability to assemble and replace PC parts. Strong attention to detail and excellent telephone manner to communicate clearly with clients. A full job description More ❯
adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix Provide timely feedback … Experience with strong communication and customer service skills Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment More ❯
Exchange). Windows 10/11 and standard Microsoft workloads (Outlook, Excel, PowerPoint). Multi-factor authentication setup (MS MFA, DUO). VMware and HP hardware. Apple hardware and macOS/iOS. MS Intune and collaboration tools (Webex, Zoom, MS Teams, TeamViewer). Package: Up to £40,000 Comprehensive benefits, including private healthcare and contributory pension. Opportunities for professional More ❯
sleeves and get involved with any task needed! The role will involve site based work, so ideally someone that drives however, this is not essential Skills Required: Microsoft Windows OS - Windows 10/11, Server 2012-2024 Microsoft Office 2016 upto Office365 Networking infrastructure, protocols, switching, routing, DHCP and DNS MacOS - 13 onwards Strong troubleshooting skills More ❯
and occasional travel to London office Skills & Experience Knowledge of networking (LAN/WAN, DHCP, DNS) Windows 11, Office 365, Firewalls, Disaster recovery Desirable: PowerShell, Intune, Defender, Power BI, macOS Attributes Strong stakeholder management and multitasking skills Ability to support users across multiple sites, including remote users More ❯
and occasional travel to London office Skills & Experience Knowledge of networking (LAN/WAN, DHCP, DNS) Windows 11, Office 365, Firewalls, Disaster recovery Desirable: PowerShell, Intune, Defender, Power BI, macOS Attributes Strong stakeholder management and multitasking skills Ability to support users across multiple sites, including remote users More ❯
Southend-on-Sea, Essex, England, United Kingdom Hybrid / WFH Options
Nextech
configuring new hardware and software solutions Escalating complex issues to senior engineers where necessary Providing excellent customer service and building strong client relationships Technical Requirements: Experience supporting both Windows & MacOS environments Hands-on knowledge of Microsoft Azure and Office 365 administration Strong understanding of Active Directory (user/group management, permissions) Good networking knowledge - including LAN/WAN, TCP More ❯
and core Microsoft Office tools (Outlook, Excel, PowerPoint). Familiarity with MFA solutions (MS MFA, DUO). Experience with VMware and HP desktop/laptop hardware. Confident in supporting macOS and iOS devices. Knowledge of Microsoft Intune and modern remote/collaboration tools (Webex, Zoom, Teams, TeamViewer). Package: Salary up to £40,000 Private medical insurance and contributory More ❯
Stevenage, Hertfordshire, South East, United Kingdom
Littlefish
solving skills. Working knowledge of IT infrastructure support working across a range of up-to-date technologies including: Desktop/laptop/printer hardware Office 365 Exchange Windows 11 & macOS Active Directory and iOS Deployment technologies such as InTune. Mobile phone support iphones/ipads VIP support experience Meeting room hardward Working within a Managed Service Prover (MSP) What More ❯
support team. Great communication skills-able to explain technical stuff in plain English. Strong background in Windows 10/11, Office 365, networking, and hardware support. Bonus points for MacOS, Apple devices, AV systems, and mobile device management (iOS/Android). Knowledge of patching tools (SCCM, JAMF, VMware) and ITIL practices. A proactive mindset-you spot More ❯