your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Customer Support Technician (Deskside MacOS) Located: Central London Package: Competitive salary, bonus, plus additional benefits About Ricoh: Ricoh is a global technology business. As a company born in print … multitask to meet service priorities. Methodical with attention to detail but prepared to meet customer expectations. Communicate effectively with good customer focus. Technical Knowledge Mac Hardware MacOS Big Sur/Monterey/Ventura Jamf Apple Device Management Windows 10/11 Active Directory/Group Policy More ❯
WC2R, Fleet Street, Greater London, United Kingdom
Ricoh
your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Support Technician (Deskside MacOS) Located: Central London Package: Competitive salary, bonus, plus additional benefits About Ricoh: Ricoh is a global technology business. As a company born in print … multitask to meet service priorities. Methodical with attention to detail but prepared to meet customer expectations. Communicate effectively with good customer focus. Technical Knowledge Mac Hardware MacOS Big Sur/Monterey/Ventura Jamf – Apple Device Management Windows 10/11 Active Directory/Group Policy More ❯
/Qualifications: Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer Strong Microsoft Operating System installation (Win10/MACOS X) and troubleshooting skills. Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices Strong knowledge on MacOS, and building of Mac machines, and pushing applications via Mac servers Strong experience in troubleshooting MS office, O365 (Outlook, Word, Excel, PowerPoint etc). Strong desktop support knowledge including hardware, software, and networking concepts Strong skills in hardware level concepts on Desktops, laptops, Notebooks, Printers … and Handhelds. Good knowledge of iOS, Android OS, rugged devices (tablets and iPads). Knowledge of windows Image build process and SCCM deployments Good knowledge in handling RF scanners, industry level label printers (Zebra, etc) Good hand on knowledge on OT technology such as PLCs, manufacturing plant IT, etc More ❯
/Qualifications: Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer Strong Microsoft Operating System installation (Win10/MACOS X) and troubleshooting skills. Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices Strong knowledge on MacOS, and building of Mac machines, and pushing applications via Mac servers Strong experience in troubleshooting MS office, O365 (Outlook, Word, Excel, PowerPoint etc). Strong desktop support knowledge including hardware, software, and networking concepts Strong skills in hardware level concepts on Desktops, laptops, Notebooks, Printers … and Handhelds. Good knowledge of iOS, Android OS, rugged devices (tablets and iPads). Knowledge of windows Image build process and SCCM deployments Good knowledge in handling RF scanners, industry level label printers (Zebra, etc) Good hand on knowledge on OT technology such as PLCs, manufacturing plant IT, etc More ❯
/Qualifications: Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer Strong Microsoft Operating System installation (Win10/MACOS X) and troubleshooting skills. Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices Strong knowledge on MacOS, and building of Mac machines, and pushing applications via Mac servers Strong experience in troubleshooting MS office, O365 (Outlook, Word, Excel, PowerPoint etc). Strong desktop support knowledge including hardware, software, and networking concepts Strong skills in hardware level concepts on Desktops, laptops, Notebooks, Printers … and Handhelds. Good knowledge of iOS, Android OS, rugged devices (tablets and iPads). Knowledge of windows Image build process and SCCM deployments Good knowledge in handling RF scanners, industry level label printers (Zebra, etc) Good hand on knowledge on OT technology such as PLCs, manufacturing plant IT, etc More ❯
/Qualifications: Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer Strong Microsoft Operating System installation (Win10/MACOS X) and troubleshooting skills. Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices Strong knowledge on MacOS, and building of Mac machines, and pushing applications via Mac servers Strong experience in troubleshooting MS office, O365 (Outlook, Word, Excel, PowerPoint etc). Strong desktop support knowledge including hardware, software, and networking concepts Strong skills in hardware level concepts on Desktops, laptops, Notebooks, Printers … and Handhelds. Good knowledge of iOS, Android OS, rugged devices (tablets and iPads). Knowledge of windows Image build process and SCCM deployments Good knowledge in handling RF scanners, industry level label printers (Zebra, etc) Good hand on knowledge on OT technology such as PLCs, manufacturing plant IT, etc More ❯
manage support tickets for various internal stakeholders. Required Skills & Qualifications: 2+ years of experience in Desktop Support or similar roles. Strong experience with Windows OS , MacOS , and Linux environments. Experience with Active Directory for user management, group policies, and security. Proficient with remote desktop tools and More ❯
manage support tickets for various internal stakeholders. Required Skills & Qualifications: 2+ years of experience in Desktop Support or similar roles. Strong experience with Windows OS , MacOS , and Linux environments. Experience with Active Directory for user management, group policies, and security. Proficient with remote desktop tools and More ❯
manage support tickets for various internal stakeholders. Required Skills & Qualifications: 2+ years of experience in Desktop Support or similar roles. Strong experience with Windows OS , MacOS , and Linux environments. Experience with Active Directory for user management, group policies, and security. Proficient with remote desktop tools and More ❯
manage support tickets for various internal stakeholders. Required Skills & Qualifications: 2+ years of experience in Desktop Support or similar roles. Strong experience with Windows OS , MacOS , and Linux environments. Experience with Active Directory for user management, group policies, and security. Proficient with remote desktop tools and More ❯
manage support tickets for various internal stakeholders. Required Skills & Qualifications: 2+ years of experience in Desktop Support or similar roles. Strong experience with Windows OS , MacOS , and Linux environments. Experience with Active Directory for user management, group policies, and security. Proficient with remote desktop tools and More ❯
security products. (e.g. Crowdstrike, Carbon Black, Splunk, and/or the Microsoft security technologies) A solid working knowledge of Windows Azure Active Directory, Windows OS, MacOS, Virtualization, SQL Server, networking protocols, certificates, virtual and physical client/servers. Some hands-on experience with one or more More ❯
security products. (e.g. Crowdstrike, Carbon Black, Splunk, and/or the Microsoft security technologies) A solid working knowledge of Windows Azure Active Directory, Windows OS, MacOS, Virtualization, SQL Server, networking protocols, certificates, virtual and physical client/servers. Some hands-on experience with one or more More ❯
security products. (e.g. Crowdstrike, Carbon Black, Splunk, and/or the Microsoft security technologies) A solid working knowledge of Windows Azure Active Directory, Windows OS, MacOS, Virtualization, SQL Server, networking protocols, certificates, virtual and physical client/servers. Some hands-on experience with one or more More ❯
security products. (e.g. Crowdstrike, Carbon Black, Splunk, and/or the Microsoft security technologies) A solid working knowledge of Windows Azure Active Directory, Windows OS, MacOS, Virtualization, SQL Server, networking protocols, certificates, virtual and physical client/servers. Some hands-on experience with one or more More ❯
project work as set by the Production Technology Manager or Lead Engineer. Provide support and cover for other Production Support Engineers. Testing applications on MacOS, Windows and Linux to confirm they work as expected. Patching software against security vulnerabilities and documenting. Scripting pre or post installation scripts … where necessary for packages. Working with System and JAMF Pro admins, to upload and set scope of deployment of packages to Windows and MacOS systems. Reporting Lines and Key Stakeholders This role reports to the Production Technology Manager. You will work closely with all print, digital and … required. Able to adapt and keep abreast of changes in technology by investigating new systems, techniques and equipment, particularly Adobe technologies. Working knowledge of macOS, Windows and Linux operating systems. Good technical understanding of production workflows for print, digital, moving image, audio as well as colour pipeline, acquisition formats More ❯
MacOS Trainer Contract: 5-day week, once a year (Rolling contract) Remote £500 per day US working hours (3 pm- Midnight UK time) Company We’re partnering with one of our clients who has a global presence in the legal world, headquartered in the U.S. With a growing number … of Mac users across the business, they’re looking for an experienced MacOS Trainer to deliver Apple-certified training to their IT support team. Role This is an exciting opportunity to take ownership of a high-impact technical training programme, helping a global organisation transition to stronger MacOS support across their teams. You’ll deliver a week-long virtual training course designed to build internal capability and confidence in supporting MacOS 15 (Sequoia), including frontline IT troubleshooting and more advanced backend administration. Working closely with IT support teams and stakeholders, you’ll deliver interactive, structured sessions More ❯
MacOS Trainer Contract: 5-day week, once a year (Rolling contract) Remote £500 per day US working hours (3 pm- Midnight UK time) Company We’re partnering with one of our clients who has a global presence in the legal world, headquartered in the U.S. With a growing number … of Mac users across the business, they’re looking for an experienced MacOS Trainer to deliver Apple-certified training to their IT support team. Role This is an exciting opportunity to take ownership of a high-impact technical training programme, helping a global organisation transition to stronger MacOS support across their teams. You’ll deliver a week-long virtual training course designed to build internal capability and confidence in supporting MacOS 15 (Sequoia), including frontline IT troubleshooting and more advanced backend administration. Working closely with IT support teams and stakeholders, you’ll deliver interactive, structured sessions More ❯
MacOS Trainer Contract: 5-day week, once a year (Rolling contract) Remote £500 per day US working hours (3 pm- Midnight UK time) Company We’re partnering with one of our clients who has a global presence in the legal world, headquartered in the U.S. With a growing number … of Mac users across the business, they’re looking for an experienced MacOS Trainer to deliver Apple-certified training to their IT support team. Role This is an exciting opportunity to take ownership of a high-impact technical training programme, helping a global organisation transition to stronger MacOS support across their teams. You’ll deliver a week-long virtual training course designed to build internal capability and confidence in supporting MacOS 15 (Sequoia), including frontline IT troubleshooting and more advanced backend administration. Working closely with IT support teams and stakeholders, you’ll deliver interactive, structured sessions More ❯
MacOS Trainer Contract: 5-day week, once a year (Rolling contract) Remote £500 per day US working hours (3 pm- Midnight UK time) Company We’re partnering with one of our clients who has a global presence in the legal world, headquartered in the U.S. With a growing number … of Mac users across the business, they’re looking for an experienced MacOS Trainer to deliver Apple-certified training to their IT support team. Role This is an exciting opportunity to take ownership of a high-impact technical training programme, helping a global organisation transition to stronger MacOS support across their teams. You’ll deliver a week-long virtual training course designed to build internal capability and confidence in supporting MacOS 15 (Sequoia), including frontline IT troubleshooting and more advanced backend administration. Working closely with IT support teams and stakeholders, you’ll deliver interactive, structured sessions More ❯
MacOS Trainer Contract: 5-day week, once a year (Rolling contract) Remote £500 per day US working hours (3 pm- Midnight UK time) Company We’re partnering with one of our clients who has a global presence in the legal world, headquartered in the U.S. With a growing number … of Mac users across the business, they’re looking for an experienced MacOS Trainer to deliver Apple-certified training to their IT support team. Role This is an exciting opportunity to take ownership of a high-impact technical training programme, helping a global organisation transition to stronger MacOS support across their teams. You’ll deliver a week-long virtual training course designed to build internal capability and confidence in supporting MacOS 15 (Sequoia), including frontline IT troubleshooting and more advanced backend administration. Working closely with IT support teams and stakeholders, you’ll deliver interactive, structured sessions More ❯
MacOS Trainer Contract: 5-day week, once a year (Rolling contract) Remote £500 per day US working hours (3 pm- Midnight UK time) Company We’re partnering with one of our clients who has a global presence in the legal world, headquartered in the U.S. With a growing number … of Mac users across the business, they’re looking for an experienced MacOS Trainer to deliver Apple-certified training to their IT support team. Role This is an exciting opportunity to take ownership of a high-impact technical training programme, helping a global organisation transition to stronger MacOS support across their teams. You’ll deliver a week-long virtual training course designed to build internal capability and confidence in supporting MacOS 15 (Sequoia), including frontline IT troubleshooting and more advanced backend administration. Working closely with IT support teams and stakeholders, you’ll deliver interactive, structured sessions More ❯
MacOS Trainer Contract: 5-day week, once a year (Rolling contract) Remote £500 per day US working hours (3 pm- Midnight UK time) Company We’re partnering with one of our clients who has a global presence in the legal world, headquartered in the U.S. With a growing number … of Mac users across the business, they’re looking for an experienced MacOS Trainer to deliver Apple-certified training to their IT support team. Role This is an exciting opportunity to take ownership of a high-impact technical training programme, helping a global organisation transition to stronger MacOS support across their teams. You’ll deliver a week-long virtual training course designed to build internal capability and confidence in supporting MacOS 15 (Sequoia), including frontline IT troubleshooting and more advanced backend administration. Working closely with IT support teams and stakeholders, you’ll deliver interactive, structured sessions More ❯
MacOS Trainer Contract: 5-day week, once a year (Rolling contract) Remote £500 per day US working hours (3 pm- Midnight UK time) Company We’re partnering with one of our clients who has a global presence in the legal world, headquartered in the U.S. With a growing number … of Mac users across the business, they’re looking for an experienced MacOS Trainer to deliver Apple-certified training to their IT support team. Role This is an exciting opportunity to take ownership of a high-impact technical training programme, helping a global organisation transition to stronger MacOS support across their teams. You’ll deliver a week-long virtual training course designed to build internal capability and confidence in supporting MacOS 15 (Sequoia), including frontline IT troubleshooting and more advanced backend administration. Working closely with IT support teams and stakeholders, you’ll deliver interactive, structured sessions More ❯
MacOS Trainer Contract: 5-day week, once a year (Rolling contract) Remote £500 per day US working hours (3 pm- Midnight UK time) Company We’re partnering with one of our clients who has a global presence in the legal world, headquartered in the U.S. With a growing number … of Mac users across the business, they’re looking for an experienced MacOS Trainer to deliver Apple-certified training to their IT support team. Role This is an exciting opportunity to take ownership of a high-impact technical training programme, helping a global organisation transition to stronger MacOS support across their teams. You’ll deliver a week-long virtual training course designed to build internal capability and confidence in supporting MacOS 15 (Sequoia), including frontline IT troubleshooting and more advanced backend administration. Working closely with IT support teams and stakeholders, you’ll deliver interactive, structured sessions More ❯
