cross-functionally and help set the strategy for the team on the customer journey. You’ll utilise our Adobe Analytics and Target tools together with our session replay tool, Medallia and other data sources to help understand our insurance customers' experience online, highlighting key customer experience issues and opportunities to be addressed by implementing an optimisation & personalisation roadmap of activities More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Better Placed Ltd - A Sunday Times Top 10 Employer!
econometrics, or a related field. Experience with numerical programming (Python, R, SAS) and database programming (SQL Server, Azure SQL, SAS). Experience using customer feedback tools (e.g., Rant & Rave, Medallia). Strong critical thinking skills, intellectual curiosity, and the ability to navigate ambiguity. Experience in data visualisation (e.g., PowerBI). Why Join? You’ll be part of a supportive, high More ❯
bradford, yorkshire and the humber, united kingdom Hybrid / WFH Options
Better Placed Ltd - A Sunday Times Top 10 Employer!
econometrics, or a related field. Experience with numerical programming (Python, R, SAS) and database programming (SQL Server, Azure SQL, SAS). Experience using customer feedback tools (e.g., Rant & Rave, Medallia). Strong critical thinking skills, intellectual curiosity, and the ability to navigate ambiguity. Experience in data visualisation (e.g., PowerBI). Why Join? You’ll be part of a supportive, high More ❯
numerical programming (using, e.g., Python, R, SAS) and database programming (using, e.g., SQL Server and/or Azure SQL, SAS) Direct experience of using customer feedback tools (Rant & Rave, Medallia) Solid critical thinking skills, intellectual curiosity, ambiguity tolerance, and a willingness to keep looking for better answers Direct experience in data visualisation (e.g. PowerBI) A mission that gives back: You More ❯
discipline Demonstrate success in consulting or advisory roles, ideally in SaaS or HR tech environments Leverage expertise in employee survey platforms such as Qualtrics, Glint, Culture Amp, Peakon, or Medallia Apply statistical techniques (e.g., regression, factor analysis) using tools like SPSS, R, Python, or Excel Communicate insights clearly to non-technical audiences and influence executive stakeholders with confidence Showcase high More ❯
