Bedford, Bedfordshire, South East, United Kingdom Hybrid/Remote Options
Total IT Technology Solutions Ltd
aim is to provide the highest levels of service coupled with a great working environment. Description We are formalising our project management practices and creating a Project Management Office (PMO). The PMO function is being designed currently, and is something that will require ongoing build, nurture, inspiration, and effort for the purpose of creating great customer experiences … Budgets 6 Direct Reports including 3 PMO Coordinators, 1 Project Manager, 1 PMO Technical Engineer and 1 Field Engineer. Software and Technology Competencies Exposure to and willingness to learn Microsoft Technologies including the following: MicrosoftOfficeMicrosoft Project Microsoft Visio Microsoft 365/Office 365 SharePoint Power BI Any appropriate Skills … for those quiet times Flexible Office/Home Working Interview Process: Stage 1 : Telephone Screening . This generally lasts between 1 0 and 15 minutes. Stage 2: Microsoft Teams Interview . You may be asked back for a second interview . Stage 3: Second Interview face to face with our CEO. Stage 4 : A call with our More ❯
knowledge of IT hardware and software. Previous experience of hardware diagnostics. Asset management experience Good working knowledge of a wide range of IT Skills - Server and PC Environment, including MicrosoftOffice Packages, Microsoft SCCM and Office 365 products Experience in troubleshoot Active Directory, GPOs, DNS, and DHCP issues. Experience in supervising a team Working … flexibly to meet the demands of the role. Well presented, flexible, positive, resilient, methodical, team player Desirable Ability to think creatively. KNOWLEDGE Essential Excellent working knowledge of supporting a Microsoft Windows 10 environment. MicrosoftOffice 365. Working knowledge of Microsoft Active Directory. Knowledge and understanding of SLAs & priorities. Incident Escalation and Queue Management. Managing a … Desirable Knowledge of the working practices of NHS Trusts. NHS Applications. Financial procedures including budgetary management. VALUES Essential Ability to demonstrate the organisational values and behaviours OTHER Essential Office based role with the need for travel to Christie managed sites as necessary. Ability to participate in out- of hours on-call Rota as required Ability to undertake shift More ❯
strong and demonstrable supportive team player. Provide support on projects and changes across the wider IT team. Have a good understanding of Bytes hardware builds (laptops and desktops via Microsoft SCCM). Understand and work with Windows Server environments. Maintain systems support information and documentation for both end users and within the team. Provide support and cover to the … Service Desk Team Lead. QUALIFICATIONS, EXPERIENCE & SKILLS Operating Systems – Windows 11, Windows 2019/22 Client Applications – MicrosoftOffice, Microsoft Teams Hardware – First Level PC maintenance (replacing memory, hard disks, graphics cards) Certifications such as CompTIA A+, Network+, or ITIL. Experience with service desk software and remote support tools. Knowledge of cloud services and virtualisation technologies. … a technical support or service desk role. Strong knowledge of Windows and Mac operating systems. Familiarity with network troubleshooting and basic network concepts. Experience with specific software such as MicrosoftOffice Suite, Active Directory, and remote support tools. Excellent problem-solving and communication skills. Positive attitude towards problem-solving and learning new technologies. Adaptable and flexible in More ❯
Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, MicrosoftOffice 365), networking and Active Directory Troubleshooting MSOffice, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate Configuring/decommissioning … software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of MicrosoftOffice & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis … management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MSOffice 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem – Support and configuration of Exchange Online More ❯
South West London, London, England, United Kingdom
Travel Trade Recruitment
the use of IT Systems, including Business software, general applications, and hardware. Develop help sheets and frequently asked questions lists for end users. Skills Required: Excellent working knowledge of Microsoft Windows and MicrosoftOffice products including Windows 10 and MicrosoftOffice products (Word, Excel, PowerPoint, and Outlook). Good understanding of Server Operating More ❯
and certifications London, NW1 Key Words: IT Support, MSP, Managed Services, IT Managed Services, 1st Line, 2nd line, Service Desk, Helpdesk, Help Desk, PC, Mac, Active Directory, Cloud, Office 365, Server, Azure. Do you want to work for a company which listens to and values its staff, as well as offers support and training for IT certifications? Are … IT Helpdesk experience within an MSP (IT Managed Services) organisation AZ-900 and MS-900 certifications preferred IT knowledge and experience of: Active Directory & Group Policy management Mac OSX Microsoft Azure MicrosoftOfficeMicrosoft Windows PC & Server O365 Switches, routers & firewalls, TCP/IP & network troubleshooting VPN’s Exceptional client support skills with a desire More ❯
Service Provider. They help companies of all sizes do amazing things with technology. They support over 4500 users across nearly every industry all over the country and are a Microsoft Gold Partner specialising in Microsoft’s Modern Workplace shift in transforming businesses IT. Based in the heart of Manchester City Centre, the company are in some of the … computing. Hands on experience in general computing and IT services. Previous experience in a customer facing role. General understanding of PCs, servers, email, telephony, and Backup. Experience with Windows, MicrosoftOffice, Microsoft Teams and Microsoft 365. Good technical knowledge. Excellent customer service and communication skills. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A More ❯
AV equipment and peripheral hardware Installing, configuring, and testing new ICT equipment, cabling, and network components Monitoring system performance and resolving software, hardware and network faults Configuring and supporting Microsoft 365, Microsoft Client and Microsoft Server environments Keeping helpdesk tickets up to date and ensuring staff are kept informed of any issues or planned maintenance Working systematically … in emergency situations to minimise disruption to the schools What we are looking for Experience providing IT support within schools or the wider education sector (essential) Strong knowledge of: MicrosoftOffice/Microsoft 365 Windows 10/11 Windows Server (e.g. Server 2016 or later) Wired and wireless LAN technologies Excellent communication skills and the ability … the ability to manage your time across multiple sites Calm under pressure and able to work flexibly when required Someone energetic, approachable and proactive in a busy school environment Microsoft accreditations would be an advantage More ❯
a trusted partner helping to guide best practices, influence decisions, and mentor others through collaboration and example. What you’ll do: Design and build sophisticated React applications integrating with Microsoft Word, M365, and other Office products using Office.js. Write clean, scalable, and maintainable code while driving performance and reliability. Collaborate with product, design, and engineering teams to … What you’ll bring: 4+ years of hands-on experience building production React applications. Strong proficiency in React, TypeScript, JavaScript, HTML, CSS, and modern web technologies. Experience integrating with MicrosoftOffice, especially Office.js and Word add-ins. Familiarity with agentic coding assistants such as Claude Code or similar AI tools. Excellent communication and collaboration skills in English. … memoisation, code splitting, avoiding unnecessary re-renders). Experience with Git, version control best practices, and CI/CD pipelines. We’ll be lucky if you have: Knowledge of MicrosoftOffice Add-in guidelines and Office Store submission processes. Experience optimising in-browser text editors for speed and responsiveness. Prior experience in product-focused or More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Definely
a trusted partner helping to guide best practices, influence decisions, and mentor others through collaboration and example. What you’ll do: Design and build sophisticated React applications integrating with Microsoft Word, M365, and other Office products using Office.js. Write clean, scalable, and maintainable code while driving performance and reliability. Collaborate with product, design, and engineering teams to … What you’ll bring: 4+ years of hands-on experience building production React applications. Strong proficiency in React, TypeScript, JavaScript, HTML, CSS, and modern web technologies. Experience integrating with MicrosoftOffice, especially Office.js and Word add-ins. Familiarity with agentic coding assistants such as Claude Code or similar AI tools. Excellent communication and collaboration skills in English. … memoisation, code splitting, avoiding unnecessary re-renders). Experience with Git, version control best practices, and CI/CD pipelines. We’ll be lucky if you have: Knowledge of MicrosoftOffice Add-in guidelines and Office Store submission processes. Experience optimising in-browser text editors for speed and responsiveness. Prior experience in product-focused or More ❯
Service Desk software updated with case developments at all times Requirements Ability to carry out network/PC software & Hardware diagnostics verbally and/or remotely Have Knowledge of Microsoft Desktop Operating Systems (Windows 10 & 11) Knowledge of MicrosoftOffice apps Knowledge of MicrosoftOffice 365 administration Experience of managing users in Active More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Definely
About the role Following our recent $30M Series B funding, we're expanding the team to accelerate development of our legal technology products that integrate with Microsoft products through Office.js. We're looking for a Staff Engineer to guide two mid-senior React developers who will look to you for architectural guidance and technical direction. As the technical side … product direction. What you'll do: Lead and mentor a team of React developers, fostering collaboration, growth, and high coding standards Architect and develop complex React applications integrated with Microsoft Word, M365, and Word Online using Office.js Write clean, efficient, and maintainable code while ensuring scalable, high-performance solutions Collaborate with cross-functional teams to deliver innovative, user-centric … product-focused experience with React development Proven leadership experience in software development teams Expert-level proficiency in React, TypeScript, JavaScript, HTML, CSS, and modern web technologies Strong experience with MicrosoftOffice integration, particularly Office.js and Word add-ins Experience with agentic coding assistants such as Claude Code Excellent English communication skills, both written and verbal Demonstrated ability More ❯
About the role Following our recent $30M Series B funding, we're expanding the team to accelerate development of our legal technology products that integrate with Microsoft products through Office.js. We're looking for a Staff Engineer to guide two mid-senior React developers who will look to you for architectural guidance and technical direction. As the technical side … product direction. What you'll do: Lead and mentor a team of React developers, fostering collaboration, growth, and high coding standards Architect and develop complex React applications integrated with Microsoft Word, M365, and Word Online using Office.js Write clean, efficient, and maintainable code while ensuring scalable, high-performance solutions Collaborate with cross-functional teams to deliver innovative, user-centric … product-focused experience with React development Proven leadership experience in software development teams Expert-level proficiency in React, TypeScript, JavaScript, HTML, CSS, and modern web technologies Strong experience with MicrosoftOffice integration, particularly Office.js and Word add-ins Experience with agentic coding assistants such as Claude Code Excellent English communication skills, both written and verbal Demonstrated ability More ❯
network administration role in when required. Key Responsibilities: End-User Support (80%): Provide technical assistance to employees as needed, ensuring smooth day-to-day operations. User & Identity Management: Administer Microsoft Azure, Office 365, and Active Directory to maintain secure and efficient access control. Remote Access & Security: Configure and maintain VPNs and other secure remote access solutions for … seamless connectivity. We are looking for a proactive, service-oriented IT professional with strong technical expertise and excellent problem-solving skills. Key Technical Skills: End-User Support: Windows 11, MicrosoftOffice 365, Teams, OneDrive... System Administration: Microsoft Azure, Office 365, Active Directory, VMware vSphere 8 Operating Systems: Windows Server, Linux (CentOS, Debian) Basic Network More ❯
Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full Time Perm … Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: 25,000- 30,000 DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network … informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of MicrosoftOffice 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient in MicrosoftOfficeMore ❯
Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full Time Perm … Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: £25,000- £30,000 DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network … informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of MicrosoftOffice 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient in MicrosoftOfficeMore ❯
for a Help/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along … with strong problem-solving and prioritisation abilities. Technically, you will demonstrate a commercial knowledge of as many of the following as possible: Active Directory, Windows Server 2012+ Windows 10+, MicrosoftOfficeMicrosoft 365 Administration Networking fundamentals (DNS, DHCP, Email) VoIP systems MS Teams and SharePoint Online Apple products A starting salary in the region of More ❯
/Help Desk/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along … with strong problem-solving and prioritisation abilities. Technically, you will demonstrate a commercial knowledge of as many of the following as possible: Active Directory, Windows Server 2012+ Windows 10+, MicrosoftOfficeMicrosoft 365 Administration Networking fundamentals (DNS, DHCP, Email) VoIP systems MS Teams and SharePoint Online Apple products A starting salary in the region of More ❯
for a Help/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along … with strong problem-solving and prioritisation abilities. Technically, you will demonstrate a commercial knowledge of as many of the following as possible: Active Directory, Windows Server 2012+ Windows 10+, MicrosoftOfficeMicrosoft 365 Administration Networking fundamentals (DNS, DHCP, Email) VoIP systems MS Teams and SharePoint Online Apple products A starting salary in the region of More ❯
Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Metaskil Limited
for a Help/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along … with strong problem-solving and prioritisation abilities. Technically, you will demonstrate a commercial knowledge of as many of the following as possible: Active Directory, Windows Server 2012+ Windows 10+, MicrosoftOfficeMicrosoft 365 Administration Networking fundamentals (DNS, DHCP, Email) VoIP systems MS Teams and SharePoint Online Apple products A starting salary in the region of More ❯
advice and communicates complex information to staff and all agencies both statutory and voluntary which facilitates informed choice for patients. Person Specification Experience Essential Working with IT systems and MicrosoftOffice (Excel, Word, Outlook). Handling data accurately and securely. Providing user support or troubleshooting. Desirable Experience in a healthcare or NHS setting. Data quality improvement projects. … of integrity and loyalty. Ability to work under pressure. Skills Essential Excellent communication skills (written and oral). Good IT skills. Clear, polite telephone manner. Good knowledge of MSOffice and Outlook. SystmOne Experience. Effective time management (planning and organising). Ability to work as a team member and autonomously. Good interpersonal skills. Problem solving and analytical skills. … Ability to follow policy and procedure. Ability to analyse data and produce reports. Experience Essential Working with IT systems and MicrosoftOffice (Excel, Word, Outlook). Handling data accurately and securely. Providing user support or troubleshooting. Desirable Experience in a healthcare or NHS setting. Data quality improvement projects. Delivering digital skills training. Qualifications Essential GCSEs (or equivalent More ❯
information with discretion. You bring a growth mindset, always seeking to improve workflows and processes for greater efficiency and customer satisfaction. You’re adept at using CRM systems and MicrosoftOffice tools, and you’re eager to learn new platforms like Salesforce, Snowflake, and PowerBI. Whether you’re supporting global customers or participating in cross-functional projects … product rollouts and departmental initiatives. What You’ll Need: Associate’s degree or at least 4 years of relevant experience in billing, order processing, or customer service. Proficiency with MicrosoftOffice suite (Excel, Word, Outlook, etc.). Experience working in database environments, with strong report generation and analytics skills. Demonstrated organizational skills and attention to detail in More ❯
levels Proactively utilise the online training portals made available Skills, knowledge, competencies that are required for the role are as follows: Essential Technical Knowledge Good understanding of Windows OS, MicrosoftOffice, and Office 365 suite Basic knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN) Familiarity with Active Directory user management Experience using remote … ideally within an MSP environment Familiarity with ITIL principles and best practices Knowledge of desktop and laptop hardware troubleshooting Basic understanding of cybersecurity practices Industry certifications (e.g., CompTIA A+, Microsoft 365 Fundamentals) Desirable Experience working in an IT Managed Service Provider (MSP) setting Familiarity with IT service management tools (e.g., HaloPSA, ConnectWise, Autotask) Experience supporting cloud-based services such … as Microsoft Azure and Microsoft 365 Exposure to mobile device management (MDM) solutions. More ❯
across a range of technologies. Key Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and network issues Deliver end-user support across Windows 10 and MicrosoftOffice environments Build and configure new laptops, including imaging and deployment Diagnose and resolve desktop hardware faults Provide mobile support (iOS and Android) Offer basic printer setup … Maintain a high standard of customer service and timely issue resolution Requirements Proven background in IT support within a corporate or enterprise environment Strong technical knowledge of Windows 10, MicrosoftOffice Suite, and standard desktop technologies Experience with imaging processes and hardware builds Familiarity with mobile device and printer support Excellent communication and interpersonal skills If you More ❯
youll dive into support tickets, tackling everything from hardware hiccups to software snags and network nuisances. Duties include: diagnosing and fixing everyday tech challenges, such as Windows OS troubles, Microsoft 365 queries, basic network issues, and VPN connectivity. documenting incidents, solutions and escalating complex issues Provide proactive support, such as routine system checks and alerts, to maintain client systems … and response times are met, prioritising customer satisfaction. Assembly, disassembly, repair and cleaning of equipment Essential Skills/Attributes Solid grasp of network maintenance and server management Knowledge of MicrosoftOffice (Office 365), Windows Servers and Active Directory Basic networking knowledge (DNS/DHCP, TCP/IP, LAN/WAN) Experience in installing, troubleshooting, and More ❯