Office Manager Department: Business Operations Employment Type: Part Time Location: London Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and maintain … and highly organisedAssistantOffice Manager to oversee the smooth running of our global offices. This is a dynamic, part-time role (3 days per week) based in our London office, with the flexibility to work from home one day a week. You'll be the go-to person for all things office-related, ensuring our teams have … Proactive problem-solver with a can-do attitude : You will be able to identify potential issues before they become problems and take the initiative to solve them. Proficient in MicrosoftOffice and Outlook : Be comfortable using MicrosoftOffice applications such as Word, Excel, and PowerPoint, as well as Outlook for email and calendar management. More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Nextech Group Limited
and supporting IT projects across their client base. Key Responsibilities: Act as a senior escalation point for technical issues across the service desk. Provide advanced troubleshooting and support across Microsoft, networking, and cloud environments. Mentor and support junior engineers, helping them develop their technical and customer service skills. Ensure timely resolution of incidents and service requests, meeting agreed SLAs. … technical solutions. Ensure accurate and thorough documentation of technical solutions, project plans, and post-implementation reviews. Champion best practices for IT security, compliance, and service delivery. Technical Skillset (Required): Microsoft Windows Server MicrosoftOffice 365 Microsoft Exchange Microsoft SharePoint Microsoft Azure Microsoft Intune Networking Technologies (switching, routing, VLANs, Wi-Fi) Active Directory … IT projects. Strong organisational and planning skills, with ability to manage multiple priorities. Familiarity with remote monitoring and management (RMM) tools. Excellent communication and customer service skills. Relevant certifications (Microsoft, CompTIA, ITIL, Prince2/Agile) are highly desirable. What We Offer: Salary of £40,000 per annum Company events Company pension Employee discount On-site parking Private dental insurance More ❯
motivating service users to achieve their objectives Must be able to communicate effectively with all levels of users Desirable Qualifications/Experience Practical experience of training or teaching of Microsoft products. Knowledge of clinical systems used within the Trust and NHS MicrosoftOffice Specialist Qualification or extensive experience of using the MicrosoftOffice … Knowledge and holder of European Computer Driving License Institute of IT training's Training Assessment Programme Qualification or experience of training IT products in a post 16 environment. Desirable MicrosoftOffice Specialist Qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
strong and demonstrable supportive team player. Provide support on projects and changes across the wider IT team. Have a good understanding of Bytes hardware builds (laptops and desktops via Microsoft SCCM). Understand and work with Windows Server environments. Maintain systems support information and documentation for both end users and within the team. Provide support and cover to the … Service Desk Team Lead. QUALIFICATIONS, EXPERIENCE, & SKILLS: Qualifications Operating Systems - Windows 10, Windows 2012/2016 Client Applications - MicrosoftOffice, Microsoft Teams Hardware - First Level PC maintenance (replacing memory, hard disks, graphics cards) Certifications such as CompTIA A+, Network+, or ITIL. Experience with service desk software and remote support tools. Knowledge of cloud services and virtualisation … a technical support or service desk role. Strong knowledge of Windows and Mac operating systems. Familiarity with network troubleshooting and basic network concepts. Experience with specific software such as MicrosoftOffice Suite, Active Directory, and remote support tools. Excellent problem-solving and communication skills. Positive attitude towards problem-solving and learning new technologies. Adaptable and flexible in More ❯
of IT systems and the scope for IT to improve business processes. Have extensive knowledge and experience of NHS Services, IT Systems and related areas. Be experienced in using MicrosoftOffice packages and a range of specialist computer applications. Establish effective communication links with external agencies including GP practices, CCG's and suppliers. About us University Hospitals … Experience of Hospital administrative procedures and clinical systems (super user level or above experience of implementation, maintenance and configuration of computer systems Broad range of advanced IT skills including MicrosoftOffice Applications Experience of Windows Networks Experience of management of staff Experience of training other staff Broad range of advanced IT skills including MicrosoftOfficeMore ❯
Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, MicrosoftOffice 365), networking and Active Directory Troubleshooting MSOffice, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate Configuring/decommissioning … software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of MicrosoftOffice & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis … management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MSOffice 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem – Support and configuration of Exchange Online More ❯
Sunderland, Tyne and Wear, England, United Kingdom
Nigel Wright Group
and in turn develop your technical skills by supporting some challenging and interesting products and technologies. Key Responsibilities: - Prioritising and assess the impact of new incidents via phone, email, Microsoft Teams and our help desk system- Incident and Queue Management- Implementing first time fixes and resolving technical issues at a 3rd line support level- Providing first point contact support … to our users and maintaining excellent customer service via phone, email, Microsoft Teams and our help desk system- Liaising with colleagues and stakeholders to ensure that services are being delivered effectively and efficiently Job Requirements: - Prioritising and assess the impact of new incidents via phone, email, Microsoft Teams and our help desk system- Providing first point contact support … to our users and maintaining excellent customer service via phone, email, Microsoft Teams and our help desk system- Exceptional customer service skills- Active Directory/Microsoft Entra ID- MicrosoftOffice 365 Administration Desirable Skills & Experience - MicrosoftOffice 365 Administration- Windows Server 2016-2022 Administration- Microsoft SQL Server Administration (Database support, maintenance More ❯
ticketing system Keep auditing information and associated records up to date and accurate Essential qualities and skills to apply for the role of Senior IT Technician Detailed knowledge of Microsoft Windows 10 & 11, Windows Server 2019 & 2022 and Apple MacOS Ventura Operating Systems. Experience of MicrosoftOffice, Office 365 and Google Docs, Sheets and … respond to helpdesk tickets by visiting the customer and providing them face to face support. Experience with Google Workspace and Apps such as Gmail, Calendar, Drive etc. Experience with Microsoft 365 Experience with Microsoft Azure Experience with Microsoft Hyper-V The ability to change a projector/projector components Previous use of network equipment such as HP More ❯
certificationsLondon, NW1 Key Words: IT Support, MSP, Managed Services, IT Managed Services, 1 st Line, 2 nd line, Service Desk, Helpdesk, Help Desk, PC, Mac, Active Directory, Cloud, Office 365, Server, Azure. Do you want to work for a company which listens to and values its staff, as well as offers support and training for IT certifications? Are … IT Helpdesk experience within an MSP (IT Managed Services) organisation AZ-900 and MS-900 certifications preferred IT knowledge and experience of: Active Directory & Group Policy management Mac OSX Microsoft Azure MicrosoftOfficeMicrosoft Windows PC & Server O365 Switches, routers & firewalls, TCP/IP & network troubleshooting VPN’s Exceptional client support skills with a desire More ❯
knowledge of computer hardware and software Knowledge of desktop and mobile data technology and proficiency in the use of office automation or productivity packages such as MSOffice and email General understanding of IT/IG guidance/regulations that apply to the NHS, including Freedom of Information Act 2000, Data Protection Act 1998, Caldicott Guidelines … and Data Accreditation Standard. Ability to work within strict procedures and protocols, ensuring IT security procedures are followed Good keyboard and MicrosoftOffice skills Excellent communication skills with a wide range of users including the ability to communicate technical information Ability to interpret Trust policies and procedures and be able to communicate this interpretation to end users … analyse a range of solutions to ensure a successful conclusion of the call Desirable Understanding of the NHS Constitution Understanding of NHS environments and the IT systems involved, e.g. Microsoft Windows 10, MicrosoftOffice (2010 and above) Ability to delegate duties to other team members when appropriate Able to move IT equipment such as desktop computers More ❯
strategy has a strong focus on empowering employees and building a culture in which they feel valued! The Role We are looking for a proactive and highly organised Office Manager/PA to take ownership of the smooth running of our Leeds office while providing occasional PA support to a team of 6 C-suite leaders. … diary and meeting management support to senior leaders as required. Coordinate travel arrangements and logistics for occasional senior leadership events. Assist in preparing presentations and reports using PowerPoint and MicrosoftOffice Suite. Handle sensitive and confidential information with discretion. General Administration & Support Coordinate company events, leadership meetings, and team offsites. Support onboarding of new starters, including desk … Proven experience in office management, facilities management, PA or similar operations role. Strong organisational and problem-solving skills with the ability to prioritise and multitask. Proficiency in MicrosoftOffice Suite (Outlook, Excel, Word, PowerPoint). Excellent communication and interpersonal skills, confident working with all levels. Proactive, resourceful, and able to work independently with minimal supervision. More ❯
Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full Time Perm … Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: 25,000- 30,000 DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network … informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of MicrosoftOffice 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient in MicrosoftOfficeMore ❯
Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full Time Perm … Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: £25,000- £30,000 DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network … informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of MicrosoftOffice 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient in MicrosoftOfficeMore ❯
Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full Time Perm … Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: £25,000- £30,000 DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network … informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of MicrosoftOffice 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient in MicrosoftOfficeMore ❯
Set up and configure computers, laptops, and mobile devices Troubleshoot hardware, software, and basic network issues Assist with account setup and access permissions Support printers, scanners, and other office equipment Maintain IT asset records and documentation Escalate complex problems to senior IT staff Requirements: Passion for IT and solving problems Basic knowledge of Windows and/or Mac … Willingness to learn and take on new challenges Right to work in the UK Desirable (not essential): Previous experience in an IT support or customer service role Familiarity with MicrosoftOffice, Office 365, or Active Directory Benefits: Friendly and collaborative team Ongoing training and support Clear progression opportunities Central Manchester location with great transport links More ❯
Birmingham, West Midlands, England, United Kingdom
RT Recruitment LTD
and a positive attitude Willingness to learn and develop new skills Right to work in the UK Desirable (not essential): Previous IT support or customer service experience Familiarity with MicrosoftOffice, Office 365, or Active Directory Benefits: Friendly and supportive team Ongoing training and development Opportunities for career progression Convenient Birmingham location with excellent transport More ❯
Experience as a Support Professional in IT field or as an IT Technical Consultant/3+ Years of relevant experience Knowledge of MicrosoftOffice, SharePoint, web-based application, handheld RF devices Experience in Prophet ERP system (or very similar), WMS support experience, with financial knowledge & Warehouse Management. Tools knowledge (Prophet ERP, EDI). Help Desk Ticketing System … field or as an IT Technical Consultant. • Must be familiar with standard concepts, practices, and procedure for supporting business application in a complex and dynamic operations environment. • Knowledge of MicrosoftOffice, SharePoint, web-based application, handheld RF devices • Experience in Prophet ERP system (or very similar), WMS support experience, with financial knowledge. • Excellent written and verbal communication More ❯
to headteacher level (past or present). Exceptional written and verbal English skills Meticulous attention to detail Regular user experience with a school Management Information System (MIS) Proficiency in MicrosoftOffice suite (Word, Excel, Outlook, PowerPoint) Confident and engaging presentation skills, with the ability to explain complex concepts persuasively to senior decision-makers and varied audiences Strong … Systems (FMS). Knowledge of school/trust budget planning. Ability to manage a data lake, including data ingestion, storage, governance, and integration with analytics tools. Advanced proficiency in MicrosoftOffice suite. Strong customer relationship management skills. Skilled in technical writing. Competence in using Dynamics 365. Detail-oriented with a strong focus on quality Excellent interpersonal skills More ❯
Establish and maintain relationships across both our regional and global teams and to be the focal point for all optimisation based questions and content requests • Be comfortable working with MicrosoftOffice tools, such as Excel and PowerPoint, to create, manipulate and interpret data and present findings in a clear and unambiguous manner for the mutual benefit of … able to communicate effectively to a wide variety of stakeholders • Always look for potential solutions to solve problems • Have a strong aptitude when working with the full suite of MicrosoftOffice products and tools • Be curious, open to fresh ideas and new approaches to accelerate success Corporate Security Responsibility Every person working for, or on behalf of More ❯
Establish and maintain relationships across both our regional and global teams and to be the focal point for all optimisation based questions and content requests • Be comfortable working with MicrosoftOffice tools, such as Excel and PowerPoint, to create, manipulate and interpret data and present findings in a clear and unambiguous manner for the mutual benefit of … able to communicate effectively to a wide variety of stakeholders • Always look for potential solutions to solve problems • Have a strong aptitude when working with the full suite of MicrosoftOffice products and tools • Be curious, open to fresh ideas and new approaches to accelerate success Corporate Security Responsibility Every person working for, or on behalf of More ❯
Customer Services Analyst - 2nd Line - IRIS Financials Hybrid, UK (and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) Salary: Competitive Customer Services Analyst - 2nd Line, Level 3 **This role can be hybrid and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds)** The 2nd Line Customer Support Analyst sits … Level 3 certification or currently pursuing AAT Level 3 studies (Essential) GCSE or equivalent in Maths and English at Grade C or above Proficiency in customer interaction Familiarity with MicrosoftOffice Suite. Prior experience in a 1st or 2nd Line IT/software support role (desirable) Capability in writing and running SQL scripts (desirable) SQL Qualification (desirable … Level 3 IT-related qualification (desirable). AND/OR Experience in a customer facing role, including telephone-based experience Any software support experience would be advantageous Familiarity with MicrosoftOffice 12 months or greater industry relevant experience (Education, HR, Payroll, Accounting) Please apply for an opportunity to be considered for this role. Please note: We occasionally More ❯
Peterborough, Cambridgeshire, England, United Kingdom
IRIS Recruitment
Customer Services Analyst - 2nd Line - IRIS Financials Hybrid, UK (and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) Salary: Competitive Customer Services Analyst - 2nd Line, Level 3 **This role can be hybrid and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds)** The 2nd Line Customer Support Analyst sits … Level 3 certification or currently pursuing AAT Level 3 studies (Essential) GCSE or equivalent in Maths and English at Grade C or above Proficiency in customer interaction Familiarity with MicrosoftOffice Suite. Prior experience in a 1st or 2nd Line IT/software support role (desirable) Capability in writing and running SQL scripts (desirable) SQL Qualification (desirable … Level 3 IT-related qualification (desirable). AND/OR Experience in a customer facing role, including telephone-based experience Any software support experience would be advantageous Familiarity with MicrosoftOffice 12 months or greater industry relevant experience (Education, HR, Payroll, Accounting) Please apply for an opportunity to be considered for this role. Please note: We occasionally More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
TEAMWORK PARTNERSHIP LTD
leadership in a similar role this is essential We would also expect candidates to have first-hand experience of the following, ideally with appropriate and up-to-date accreditations: Microsoft 365 and/or Office 365 migration and management Microsoft Azure Microsoft Windows Server Active Directory and Group Policy configuration Support of PC and mobile … devices Deployment of managed Anti-Virus and Backup solutions Network and firewall infrastructure management, support and deployment Familiarity with MicrosoftOffice, including Excel, Word and Outlook Cyber security & GDPR awareness Job Types: Full-time, Permanent Benefits: On-site parking Work Location: In person More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom
SCG Together
prices. Skills & Experience 4+ years related prior work experience in a sales role . Ideally the candidate will also possess : A degree of proficiency in excel and the general MicrosoftOffice suite, database management and CRM. 4+ years related experience in a sales role Computer literacy with a degree of proficiency in excel and the general MicrosoftOffice suite, database management and CRM Excellent communication, customer service, interpersonal and writing skills Able to communicate USPs clearly, with good presentation skills Excellent organisation, communication and problem-solving skills Self-motivated and adaptable to be able to work with minimal supervision Benefits 21 days holiday increasing to 22 days after 3 years and to 25 days More ❯
the technical point of contact for internal stakeholders, senior executives, and external contractors or vendors. Technical Administration : Maintain records, manage tickets, and support scheduling through room booking systems and MicrosoftOffice tools. Live Streaming & Recording : Support livestreaming operations when required, ensuring high production quality. Quality Control : Ensure the optimal visual and audio presentation of all content and … motivate a team. In-depth knowledge of AV/VC equipment and platforms (Zoom, Cisco, Polycom). Competency in setting up and supporting livestreams and hybrid events. Proficiency with MicrosoftOffice and familiarity with AV ticketing systems. Exceptional customer service and communication skills. Calm under pressure with a proactive and professional approach. Flexibility to work shifts and More ❯