Permanent Operational Support Analyst Jobs in England

18 of 18 Permanent Operational Support Analyst Jobs in England

Operations Support Analyst

London, England, United Kingdom
Hybrid / WFH Options
Halma plc
Join to apply for the Operations Support Analyst role at Halma plc . Help grow a safer, cleaner, healthier future for everyone, every day. Role Summary The Operations Support Analyst will report to the Operations Manager and will assist in developing and maintaining operational controls and processes for managing business applications and driving Continuous Improvement … across group enterprise IT systems. In Halma’s complex environment, consisting of an HQ and 40+ companies, the Operations Support Analyst will collaborate with key users, application/platform owners, and end users to resolve issues, coordinate, communicate, and implement effective operations. Role Responsibilities Routine Procedures: Monitor daily service operations, handle incidents, conduct routine checks. Reporting: Create reports … and dashboards, analyze data using tools like Excel or PowerBI to identify trends and improvement opportunities. Continuous Improvement: Identify process improvements, define problem statements, support initiatives. Process Documentation: Document procedures and generate training materials. Problem Solving: Collaborate with teams and vendors to identify root causes and resolve issues, translating business needs to technical teams. Vendor Management: Maintain vendor relationships More ❯
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Operations Support Analyst

City of London, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Operations Support Analyst, london (city of london) col-narrow-left Client: Anson McCade Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Operations Support Analyst – Be … Part of a Bold Digital Transformation Journey A global group of pioneering technology companies is seeking a driven and ambitious Operations Support Analyst to join a fast-growing, purpose-led team. As a leading innovator in life-saving technologies, this organisation is undergoing a significant digital transformation to deliver smarter, more connected solutions that drive a safer, cleaner … and healthier future. This is an exciting opportunity for a motivated Operations Support Analyst to play a pivotal role in supporting enterprise IT operations across a complex landscape of over 40 global businesses. Working closely with application owners, platform leads, vendors, and end users, you’ll help shape and optimise operational excellence in a highly dynamic environment. More ❯
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Operations Support Analyst

City of London, London, United Kingdom
Hybrid / WFH Options
Anson McCade
Operations Support Analyst Location: London | Hybrid (3 days/week in-office) Salary: £45,000 – £55,000 (depending on experience) We’re looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key business applications and driving meaningful change across enterprise IT systems. Reporting to the Operations Manager, you’ll play a … HR, Finance, ERP, and integration platforms. About You You’re a problem-solver with a strong analytical mindset and hands-on experience in enterprise IT. You understand how to support and improve complex environments, not just react to them. You enjoy working across teams, identifying inefficiencies, and seeing your ideas through to tangible outcomes. Experience in ITIL-based environments … and continuous improvement is key. Key Responsibilities Monitor and maintain daily service operations; manage incidents and escalations Lead and contribute to operational improvement initiatives — going beyond daily ticket processing Analyse performance trends and recommend system/process optimisations Build dashboards and reports (SLAs, KPIs) using tools like Excel and Power BI Document internal processes and training materials to support More ❯
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Operations Support Analyst

London Area, United Kingdom
Hybrid / WFH Options
Anson McCade
Operations Support Analyst Location: London | Hybrid (3 days/week in-office) Salary: £45,000 – £55,000 (depending on experience) We’re looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key business applications and driving meaningful change across enterprise IT systems. Reporting to the Operations Manager, you’ll play a … HR, Finance, ERP, and integration platforms. About You You’re a problem-solver with a strong analytical mindset and hands-on experience in enterprise IT. You understand how to support and improve complex environments, not just react to them. You enjoy working across teams, identifying inefficiencies, and seeing your ideas through to tangible outcomes. Experience in ITIL-based environments … and continuous improvement is key. Key Responsibilities Monitor and maintain daily service operations; manage incidents and escalations Lead and contribute to operational improvement initiatives — going beyond daily ticket processing Analyse performance trends and recommend system/process optimisations Build dashboards and reports (SLAs, KPIs) using tools like Excel and Power BI Document internal processes and training materials to support More ❯
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Operations Support Analyst

South East London, England, United Kingdom
Hybrid / WFH Options
Anson McCade
Operations Support Analyst Location: London | Hybrid (3 days/week in-office) Salary: £45,000 – £55,000 (depending on experience) We’re looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key business applications and driving meaningful change across enterprise IT systems. Reporting to the Operations Manager, you’ll play a … HR, Finance, ERP, and integration platforms. About You You’re a problem-solver with a strong analytical mindset and hands-on experience in enterprise IT. You understand how to support and improve complex environments, not just react to them. You enjoy working across teams, identifying inefficiencies, and seeing your ideas through to tangible outcomes. Experience in ITIL-based environments … and continuous improvement is key. Key Responsibilities Monitor and maintain daily service operations; manage incidents and escalations Lead and contribute to operational improvement initiatives — going beyond daily ticket processing Analyse performance trends and recommend system/process optimisations Build dashboards and reports (SLAs, KPIs) using tools like Excel and Power BI Document internal processes and training materials to support More ❯
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Operations Support Analyst

London, United Kingdom
Hybrid / WFH Options
aaifire
Operations Support Analyst page is loaded Operations Support Analyst Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id JR25_000428 Help grow a safer, cleaner, healthier future for everyone, every day. Role Summary The Operations Support Analyst will report to the Operations Manager and will assist in … developing and maintaining operational controls and processes in place for running the business applications in-life and driving Continuous Improvement of operations across group enterprise IT systems. Given Halma's complex environment consisting of an HQ organisation and 40+ individual companies, as an Operations Support Analyst, you will work with our key users, application/platform owners … operations across the landscape Role Responsibilities Routine Procedures Monitor daily service operations and identify urgent requests Handle incidents and manage escalations Conduct routine checks to identify process defects Reporting Support the creation of routine reporting packs and dashboards for internal stakeholders, utilising and defining performance metrics - Service Level Agreements (SLAs) etc Conduct Analysis utilising tools such as Excel or More ❯
Employment Type: Permanent
Salary: GBP Annual
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Operations Support Analyst

Slough, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Location: London | Hybrid (3 days/week in-office) We’re looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key business applications and driving meaningful change across enterprise IT systems. Reporting to the Operations Manager, you’ll play a vital role in not … HR, Finance, ERP, and integration platforms. About You You’re a problem-solver with a strong analytical mindset and hands-on experience in enterprise IT. You understand how to support and improve complex environments, not just react to them. You enjoy working across teams, identifying inefficiencies, and seeing your ideas through to tangible outcomes. Experience in ITIL-based environments … and continuous improvement is key. Key Responsibilities Monitor and maintain daily service operations; manage incidents and escalations Lead and contribute to operational improvement initiatives — going beyond daily ticket processing Analyse performance trends and recommend system/process optimisations Build dashboards and reports (SLAs, KPIs) using tools like Excel and Power BI Document internal processes and training materials to support More ❯
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Client Operational Support Coordinator/Data Analyst

London, England, United Kingdom
Hybrid / WFH Options
epi
Client Operational Support Coordinator/Data Analyst Client Operational Support Coordinator/Data Analyst Get AI-powered advice on this job and more exclusive features. Do you want to work for a specialist sustainability consultancy which works with the leading telecommunication companies across the world? We are a family owned, friendly but rapidly growing … varied and hands-on role. The role: The role involves working closely as part of a team in the global telecoms and electronics sectors. You will provide remote client support by managing and overseeing the international administration of supplier sustainability audit processes and provide reporting. This is an administration and customer liaison role - no experience of the audit process … in data analysis is essential. We are looking for a flexible, motivated individual who is a real team player, to work in and develop within, our existing specialist operations support team. The successful candidate will work with our IT group to transform and support technology to enable our delivery business processes. After appropriate training, you will become a More ❯
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Operations Analyst (Risk Support)

London, England, United Kingdom
FDM Group
Join to apply for the Operations Analyst (Risk Support) role at FDM Group Join to apply for the Operations Analyst (Risk Support) role at FDM Group This range is provided by FDM Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message … the job poster from FDM Group FDM is a global business and technology consultancy seeking an Operations Analyst to work for our client within the Banking sector. This is initially a 11-month contract with the potential to extend and will be a hybrid role that will be based in London. As an Operations Analyst you will be … primarily responsible for monitoring key operational risk exceptions across the front to back trade flow e.g. trade booking, confirmation, pre match and fails on a day-to-day basis. You will work cross functionally across various departments from business risk functions, IT, and trading desks. This role requires you to work as a team and monitor risk exposure on More ❯
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Support Analyst – IT Operations

London Area, United Kingdom
Bestman Solutions
Support Analyst – IT Operations Permanent | Hybrid | London Bestman Solutions is working with a security-focused, not-for-profit organisation to hire a Support Analyst – IT Operations to join a collaborative internal ICT team. This is an excellent opportunity for someone who enjoys solving technical problems, thrives in a close-knit environment, and wants to be part … of a mission-led organisation delivering real-world impact in the cybersecurity and intelligence space. You’ll be the go-to person for first-line IT support across the organisation — resolving issues, setting up systems, and keeping things running smoothly for both office-based and remote colleagues. You’ll play a hands-on role in day-to-day operations … while contributing to a secure and reliable tech environment. What You’ll Be Doing Responding to support requests via phone, email, or in person Troubleshooting hardware, software, and network issues Supporting remote users and maintaining IT equipment (laptops, desktops, peripherals) Managing onboarding and offboarding tasks for new starters and leavers Performing routine system maintenance, updates, and fault diagnostics Escalating More ❯
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Support Analyst – IT Operations

City of London, London, United Kingdom
Bestman Solutions
Support Analyst – IT Operations Permanent | Hybrid | London Bestman Solutions is working with a security-focused, not-for-profit organisation to hire a Support Analyst – IT Operations to join a collaborative internal ICT team. This is an excellent opportunity for someone who enjoys solving technical problems, thrives in a close-knit environment, and wants to be part … of a mission-led organisation delivering real-world impact in the cybersecurity and intelligence space. You’ll be the go-to person for first-line IT support across the organisation — resolving issues, setting up systems, and keeping things running smoothly for both office-based and remote colleagues. You’ll play a hands-on role in day-to-day operations … while contributing to a secure and reliable tech environment. What You’ll Be Doing Responding to support requests via phone, email, or in person Troubleshooting hardware, software, and network issues Supporting remote users and maintaining IT equipment (laptops, desktops, peripherals) Managing onboarding and offboarding tasks for new starters and leavers Performing routine system maintenance, updates, and fault diagnostics Escalating More ❯
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IT Support Analyst Operations (Business) Leicester

Leicester, Leicestershire, United Kingdom
Onecom
Join our Team as an IT Support Analyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About the role: As an IT Support Analyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft 365, and various associated software. You'll handle multiple service requests … and software knowledge Good understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise to resolve customer incidents and … assurance Rewards : Quarterly and annual employee awards, discounts on tech Socials : All-expenses-paid company events Development : In-House Training Academy Wellbeing : 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider More ❯
Employment Type: Permanent
Salary: GBP Annual
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Operations and Support Analyst Apprentice

Birmingham, England, United Kingdom
Getting In Limited
What do you want to search? Keyword Apprenticeship Type Location Operations and Support Analyst Apprentice Apply From: 04/03/2025 Learning Provider Delivered by QA LIMITED Employer MORGAN HUNT UK LIMITED Vacancy Description Business Optimisation (50%) Analyse data to understand and identify areas for optimisation. Conduct user research to gather insights and understand stakeholder needs. Monitor … and evaluate the effectiveness of implemented changes. Support with development and upkeep of our reporting suite. Service Delivery/Support (50%) Troubleshoot system and process-related issues, including first-line support to colleagues. Answer queries related to internal tools and procedures. Escalate complex problems to the appropriate teams. Maintain accurate records of support requests and resolutions. … Key Details Vacancy Title Operations and Support Analyst Apprentice Employer Description Morgan Hunt is a multi-award-winning recruitment agency with over 150 consultants across London, Birmingham, Manchester and Glasgow. We provide specialist recruitment services to over 2,000 clients. Founded in 1994, we’ve become renowned for connecting talented candidates and brilliant organisations within the charity, education More ❯
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Plans and Operations (POD) / Information and Knowledge Management (IM/KM) Support Analyst

London, England, United Kingdom
Hybrid / WFH Options
Valiant Integrated Services
About the Position: The Plans and Operations (POD)/Information/Knowledge (IM/KM) Support Analyst will support the Joint Staff J7 Plans and Operations Division in Suffolk VA. This position works closely with Government, Civilian and Contractors developing the Joint Training Handbook, working though various tasking in support of the Plans and Operations Division. … Support. The selected individual will Train Team Leads and act as SharePoint site and content Administrator to create, implement, and manage a Knowledge Management program. The IM/KM Support Analyst is able to understand organizational KM vision and develop and communicate technology solutions that best enable subordinate teams' operating procedures and practices. The IM/KM Support Analyst must be able to apply the core principles of knowledge management to military training planning tasks, possess strong interpersonal skills and enjoy providing support to a fast-paced military training organization. Job Description: The Plans and Operations (POD)/Information/Knowledge (IM/KM) Support Analyst will provide onsite POD and IM/ More ❯
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Operations Support Analyst

London, United Kingdom
Hybrid / WFH Options
Systems Accountants
Job Title: Operations Support Analyst Employment type: Contract Location: Greater London - Hybrid Salary: Upto £60,000 Operations Support Analyst - £60,000 - Hybrid 2-3 days/week in London office We're seeking an experienced Operations Support Analyst to join a dynamic team supporting enterprise IT systems across finance, HR, ERP, and integrations. This … for triaging service tickets, analysing issues, and ensuring effective communication between technical teams and business stakeholders. Reporting to the Operations Manager, you'll play a key role in maintaining operational controls, driving process optimisation, and supporting service delivery across a complex, multi-entity organisation. Your day-to-day will include monitoring service operations, managing escalations, producing performance reports, and … mindset are essential. This is a hybrid role based in London, with 2-3 days in the office. You'll be part of a collaborative team that values innovation, operational excellence, and career growth. If you're ambitious, detail-oriented, and ready to make a meaningful impact, I'd love to hear from you. Please send your CV to More ❯
Employment Type: Permanent
Salary: GBP Annual
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Operations Support Analyst

London, England, United Kingdom
Hybrid / WFH Options
Channel 3 Consulting
Join to apply for the Operations Support Analyst role at Channel 3 Consulting Join to apply for the Operations Support Analyst role at Channel 3 Consulting Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Channel 3 Consulting People and Culture Advisor - Healthcare, Technology & Consulting About Channel … opportunity to help shape our wider business and how we deliver our work. The Role As we continue in a period of growth, we are looking for a business support analyst to join our team. You will contribute to the rapid growth of our business by providing operational support across internal functions, including sales, client delivery … do even better, and this is an exciting opportunity for someone wanting to start their career within a consulting environment. What will be expected of me as a Operations Support Analyst? Key Responsibilities Supporting the head of sales with operational activities. Recording actions and minutes from the weekly sales meeting. Preparing weekly reporting for the senior leadership More ❯
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Operations Intelligence Support Analyst

Shaw, England, United Kingdom
Credence Management Solutions, LLC
Overview At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war-fighters and secure our nation for a better future. We are privately held … that by focusing on the success of our clients, team members, and partners, we all achieve greater success. Job Description: Credence has an upcoming need for an Operations Intelligence Support Analyst to support the U.S. Air Forces Central (USAFCENT) Intelligence, Surveillance, and Reconnaissance (ISR) Technical Support program at Shaw AFB, SC. This opening is slated to … USAFCENT/A2 24/7 focal point for dissemination of warning intelligence (significant activity) through monitoring of multi-domain internet relay chat, organizational email boxes, web-based “Common Operational Picture”, and/or intelligence message dissemination tools. Maintain an electronic log of significant events and/or items of interest to USAFCENT/A2 leadership. Provide verbal briefings More ❯
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Operations Support Analyst

Telford, England, United Kingdom
Experis - ManpowerGroup
Role Title: Operations Support Analyst Duration: 6 Months Location: Telford (2 Days Per week) Rate: £283.50 - Umbrella only Introduction Would you like to join a global leader in consulting, technology services, and digital transformation? Our client is at the forefront of innovation, addressing opportunities in cloud, digital, and platform solutions. Role Purpose/Summary The Operations Support Analyst plays a crucial role in ensuring client work requests received through our single point of entry are appropriate and align with contract terms. This involves reviewing requests to meet contractual response times using a checklist, supporting clients in submitting requests, and alerting relevant leads to issues. The role also includes providing status updates to customers on ongoing More ❯
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Operational Support Analyst
England
10th Percentile
£66,750
25th Percentile
£69,375
Median
£75,000
75th Percentile
£81,875
90th Percentile
£85,250