Nelson, Lancashire, North West, United Kingdom Hybrid / WFH Options
Minerva Recruitment Limited
+ benefits Location: Lancashire (hybrid minimum 3 days in office) Hours: 37.5 per week, MondayFriday, 9am5pm (with some flexibility) Start Date: April 2025 Were working with a leading energy management consultancy, Businesswise Solutions , to recruit a highly motivated Senior Corporate Account Manager . This is a fantastic opportunity for an experienced Account Manager/Senior Account Executive/Client … to join a progressive and ambitious organisation that helps major businesses eliminate energy waste and improve profitability. About the Company Businesswise Solutions is a market leader in corporate energy management, data-driven sustainability, and Net Zero strategies . Combining Energy Information Technology (EIT) with people power and expertise, they deliver full visibility, proactivemanagement, and tangible cost … retention. Youll work closely with internal teams and the field-based sales function to develop strong client relationships, drive renewals, and deliver tailored energy solutions. Key responsibilities include: Portfolio management overseeing new and existing client accounts to ensure service expectations are exceeded Relationship building developing and maintaining strong partnerships with key stakeholders Project management delivering service deliverables to More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
managing teams across a range of disciplines and locations Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholder management - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership - the ability to look ahead and understand … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You'll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You'll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
First Central Services
managing teams across a range of disciplines and locations Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholder management - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership - the ability to look ahead and understand … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You'll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You'll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
managing teams across a range of disciplines and locations Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholder management - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership - the ability to look ahead and understand … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You'll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You'll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre-sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside … issues with invoicing. A key part of the role is to manage and develop stakeholder relationships (both internally and with our customers) whilst also supporting and developing team members. Proactivemanagement and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for … outside Group Technology Sourcing. Resolves customer and internal escalations in a timely manner to avoid disruption and minimise business impact Participates in customer steering committees and drives improvements Analyses management reports to allocate work and report on trends Demonstrates cost-conscious action in all relevant areas such as personnel costs, travel costs and training costs. People Management Actively More ❯
reduce churn, and increase customer satisfaction Understand each customer persona and their specific needs Gather real time feedback from customers and ensure this feedback is incorporated into the account management process for an improved customer experience Ensure CSAT levels within customer base are above 4 and action responses positive and negative. Manage Trustpilot and google responses and manage accordingly … Establish communication mediums lines between customers and the company to ensure a smooth customer experience Utilise CRM tools to monitor customer experience Proactivemanagement with accounts and ensure reactive management is in line with expectations Build relationships at multiple levels within the organisation Be an internal advocate and voice for the customer to enhance both the customer … the customer ensure billing accuracy and Customer success involvement Daily case reviews working with Customer Experience Executive Create small orders Escalation point for customer and customer executives Case queue management for ALL customer cases Commercial & Financial Support account managers and product sales team with opportunities and delivery of orders, ensuring post purchase service is at company standard. Responsible for More ❯
reduce churn, and increase customer satisfaction · Understand each customer persona and their specific needs · Gather real time feedback from customers and ensure this feedback is incorporated into the account management process for an improved customer experience · Ensure CSAT levels within customer base are above 4 and action responses positive and negative. Manage Trustpilot and google responses and manage accordingly … Establish communication mediums lines between customers and the company to ensure a smooth customer experience · Utilise CRM tools to monitor customer experience · Proactivemanagement with accounts and ensure reactive management is in line with expectations · Build relationships at multiple levels within the organisation · Be an internal advocate and voice for the customer to enhance both the customer … the customer ensure billing accuracy and Customer success involvement · Daily case reviews working with Customer Experience Executive · Create small orders · Escalation point for customer and customer executives · Case queue management for ALL customer cases Commercial & Financial · Support account managers and product sales team with opportunities and delivery of orders, ensuring post purchase service is at company standard. · Responsible for More ❯
with the MOD is desirable Inmarsat and/or VSAT operational, service or technical experience In-depth technical knowledge of at least some of the following customer equipment or management system such as Starlink VSAT and Inmarsat is desirable Practical experience of IP networking (CCNA/JNCIA etc.) is highly desirable The Opportunity: My client are a communications company … Networks, Firewalls, Satellite antenna systems and web traffic filtering rules. You will also monitor, operate and maintain the internal systems and databases within the Global Customer Support Centre, ensuring proactivemanagement of process and procedures for the benefit of other team members and our customers. Please call and speak to John here at ISR to learn more about More ❯
Employment Type: Permanent
Salary: £30000 - £32000/annum (plus excellent company benefits)
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
USS Investment Management Limited
You will manage the delivery of medium to large-sized projects, and/or larger programmes (a mix of technical and non-technical work packages) using an agreed project management methodology. What you will be doing As a trusted part of the IT you will be responsible for: Lead planning and delivery of medium to large IT projects and … and maintain effective communication Mentor IT Project Managers and support development planning Ensure adherence to governance and change control processes Promote and implement best practice in project and resource management About you We know that sometimes people can be put off applying for a job if they don't tick every box, if you're excited about working for … please apply, regardless of whether you meet all the requirements outlined in this profile. To be successful in the role you will have: Strong knowledge and experience in project management and governance Certified by a recognised project management body (e.g. PRINCE2, PMP) Proven track record delivering complex IT projects and programmes Excellent planning, scheduling, and organisational skills Confident More ❯
Programme Management Office Administrator (PMO) Location: Gloucester Salary: £32k-£38k+ benefits + potential share options About the Company Our client is a pioneering organisation in the cleantech space, developing innovative solutions that have the potential to transform the future of energy. Programme Management Office Administrator role: We’re seeking a highly organised and proactive Programme Management Office (PMO) professional to support the successful delivery of a variety of technical and commercial projects. As their Programme Management Office Administrator, you will play a vital role in ensuring clear project tracking, documentation, and coordination across multiple workstreams. This is a hands-on position with excellent scope for growth, working closely with engineering, operations, and commercial teams … risks, and support weekly/monthly cycles. Documentation & Governance: Manage key project documents (e.g., action logs, meeting notes, risk registers, Gantt charts) with consistency and version control. Risk & Issue Management: Track risks and issues, follow up on mitigation actions, and escalate concerns where appropriate. Team Coordination: Liaise with technical and non-technical teams to support resource planning and ensure More ❯
Programme Management Office Administrator (PMO) Location: Gloucester Salary: £32k-£38k+ benefits + potential share options About the Company Our client is a pioneering organisation in the cleantech space, developing innovative solutions that have the potential to transform the future of energy. Programme Management Office Administrator role: We’re seeking a highly organised and proactive Programme Management Office (PMO) professional to support the successful delivery of a variety of technical and commercial projects. As their Programme Management Office Administrator, you will play a vital role in ensuring clear project tracking, documentation, and coordination across multiple workstreams. This is a hands-on position with excellent scope for growth, working closely with engineering, operations, and commercial teams … risks, and support weekly/monthly cycles. Documentation & Governance: Manage key project documents (e.g., action logs, meeting notes, risk registers, Gantt charts) with consistency and version control. Risk & Issue Management: Track risks and issues, follow up on mitigation actions, and escalate concerns where appropriate. Team Coordination: Liaise with technical and non-technical teams to support resource planning and ensure More ❯
Swadlincote, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Pallet network
up to circa 20 partners within your region ensuring they are compliant with the TPN operation and sustainable. With high accountability, the RNM maintains and enhances TPNs reputation through proactivemanagement, strategic planning, and effective communication. To be successful in this role you will need to have commercial awareness and be able to influence and negotiate accordingly. This More ❯
architect: Design, build, and integrate tax requirements into SAP systems and broader tax technology landscapes. Impact assessment: Evaluate the business impact of technical decisions, balancing functionality with operational efficiency. Proactive risk management: Identify, manage, and mitigate project risks and issues, fostering strong client relationships. Documentation and communication: Contribute to proposals, process documentation, and project updates, ensuring transparency and … stakeholder alignment. Compliance and risk awareness: Adhere to risk management and engagement acceptance protocols, upholding professional standards. Team player: Thrive in a diverse and inclusive team environment, actively contributing and valuing diverse perspectives. Connect to your skills and professional experience Proven track record of successful SAP tax solution design and end-to-end implementation in global settings. Strong client … modules including the setup of underlying SAP business processes (e.g. intercompany billing, 3rd party drop-shipments, consignment etc) as well as their interplay with tax processes Excellent communication, stakeholder management, and project management skills. Strong analytical and problem-solving abilities. Ability to work effectively in matrix teams and manage diverse stakeholder groups. Good understanding of the tax touchpoints More ❯
centricity and financial & operational excellence. Set team goals aligned to Global Business strategy with strong focus on growth and financial performance. Conduct regular performance reviews and support career development. ProactiveManagement of Auto-Renewing Agreements Perform benchmarking analysis of upcoming auto-renewing agreements to identify commercial opportunities, risks, and other business requirements for renewal. Collaborate with Segment Leads … Lead initiatives to reduce churn and improve renewal conversion. What youll need Ideally Bachelor or equivalent level of education. 5+ years work experience in Commercial Operations, Renewals, or Account Management, ideally in the data center or other relevant industry. Strong understanding of contract lifecycle management and negotiations Proficient in Salesforce CRM, CPQ tools, Microsoft Excel. Experience in managing More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
USS Investment Management Limited
expert throughout all project test activities, by: Using agreed testing tools to execute tests (where possible and in line with USS standards), recording and monitoring testing progress, and supporting management reporting. Recording and evaluating test results against the success criteria, and logging any deviations as defects. Executing testing according to planned cycles and coverage, and reporting any deviations appropriately. … execution through various test phases (Integration Testing, User Acceptance Testing UAT , Regression Testing), Integration Testing including risk-based testing approaches. Use of testing tools for test execution and defect management including test automation. Experience of working with third party suppliers and testing software delivered into USS' environments including COTS packages. Excellent communication skills: able to present complex scenarios with … by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactivemanagement team.Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits! How we will More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Cardaq UK
cross-functionally with Compliance, Risk, Product, and Technology teams to ensure alignment and efficiency in operations. The ideal candidate has a strong background in merchant risk operations and people management, with a proven ability to optimise processes and lead high-performing teams. Key Responsibilities · Merchant Onboarding & Underwriting: Lead and manage the merchant onboarding and underwriting process end-to-end … and Financial Crime teams to regularly review and adjust monitoring rules and thresholds, ensuring that emerging risks or patterns in transaction data are effectively detected and managed. · Fraud & Dispute Management: Provide oversight for first-line fraud prevention and dispute handling functions. Ensure that potential fraudulent transactions or behaviours are promptly identified, investigated, and addressed using appropriate fraud monitoring tools … by introducing automation, data integrations, or improved tooling. Design and implement merchant risk tiering, appropriate review schedules, and automated alerts (e.g. for document expirations or threshold breaches) that support proactive risk management and sustainable growth. · People Leadership & Performance: Manage, mentor, and develop a multidisciplinary team across onboarding, underwriting, monitoring, fraud, and disputes functions. Set clear performance objectives, service More ❯
cross-functionally with Compliance, Risk, Product, and Technology teams to ensure alignment and efficiency in operations. The ideal candidate has a strong background in merchant risk operations and people management, with a proven ability to optimise processes and lead high-performing teams. Key Responsibilities · Merchant Onboarding & Underwriting: Lead and manage the merchant onboarding and underwriting process end-to-end … and Financial Crime teams to regularly review and adjust monitoring rules and thresholds, ensuring that emerging risks or patterns in transaction data are effectively detected and managed. · Fraud & Dispute Management: Provide oversight for first-line fraud prevention and dispute handling functions. Ensure that potential fraudulent transactions or behaviours are promptly identified, investigated, and addressed using appropriate fraud monitoring tools … by introducing automation, data integrations, or improved tooling. Design and implement merchant risk tiering, appropriate review schedules, and automated alerts (e.g. for document expirations or threshold breaches) that support proactive risk management and sustainable growth. · People Leadership & Performance: Manage, mentor, and develop a multidisciplinary team across onboarding, underwriting, monitoring, fraud, and disputes functions. Set clear performance objectives, service More ❯
london, south east england, united kingdom Hybrid / WFH Options
Cardaq UK
cross-functionally with Compliance, Risk, Product, and Technology teams to ensure alignment and efficiency in operations. The ideal candidate has a strong background in merchant risk operations and people management, with a proven ability to optimise processes and lead high-performing teams. Key Responsibilities · Merchant Onboarding & Underwriting: Lead and manage the merchant onboarding and underwriting process end-to-end … and Financial Crime teams to regularly review and adjust monitoring rules and thresholds, ensuring that emerging risks or patterns in transaction data are effectively detected and managed. · Fraud & Dispute Management: Provide oversight for first-line fraud prevention and dispute handling functions. Ensure that potential fraudulent transactions or behaviours are promptly identified, investigated, and addressed using appropriate fraud monitoring tools … by introducing automation, data integrations, or improved tooling. Design and implement merchant risk tiering, appropriate review schedules, and automated alerts (e.g. for document expirations or threshold breaches) that support proactive risk management and sustainable growth. · People Leadership & Performance: Manage, mentor, and develop a multidisciplinary team across onboarding, underwriting, monitoring, fraud, and disputes functions. Set clear performance objectives, service More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Cardaq UK
cross-functionally with Compliance, Risk, Product, and Technology teams to ensure alignment and efficiency in operations. The ideal candidate has a strong background in merchant risk operations and people management, with a proven ability to optimise processes and lead high-performing teams. Key Responsibilities · Merchant Onboarding & Underwriting: Lead and manage the merchant onboarding and underwriting process end-to-end … and Financial Crime teams to regularly review and adjust monitoring rules and thresholds, ensuring that emerging risks or patterns in transaction data are effectively detected and managed. · Fraud & Dispute Management: Provide oversight for first-line fraud prevention and dispute handling functions. Ensure that potential fraudulent transactions or behaviours are promptly identified, investigated, and addressed using appropriate fraud monitoring tools … by introducing automation, data integrations, or improved tooling. Design and implement merchant risk tiering, appropriate review schedules, and automated alerts (e.g. for document expirations or threshold breaches) that support proactive risk management and sustainable growth. · People Leadership & Performance: Manage, mentor, and develop a multidisciplinary team across onboarding, underwriting, monitoring, fraud, and disputes functions. Set clear performance objectives, service More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Cardaq UK
cross-functionally with Compliance, Risk, Product, and Technology teams to ensure alignment and efficiency in operations. The ideal candidate has a strong background in merchant risk operations and people management, with a proven ability to optimise processes and lead high-performing teams. Key Responsibilities · Merchant Onboarding & Underwriting: Lead and manage the merchant onboarding and underwriting process end-to-end … and Financial Crime teams to regularly review and adjust monitoring rules and thresholds, ensuring that emerging risks or patterns in transaction data are effectively detected and managed. · Fraud & Dispute Management: Provide oversight for first-line fraud prevention and dispute handling functions. Ensure that potential fraudulent transactions or behaviours are promptly identified, investigated, and addressed using appropriate fraud monitoring tools … by introducing automation, data integrations, or improved tooling. Design and implement merchant risk tiering, appropriate review schedules, and automated alerts (e.g. for document expirations or threshold breaches) that support proactive risk management and sustainable growth. · People Leadership & Performance: Manage, mentor, and develop a multidisciplinary team across onboarding, underwriting, monitoring, fraud, and disputes functions. Set clear performance objectives, service More ❯
Mayford, Surrey, United Kingdom Hybrid / WFH Options
Surrey County Council
hour working week. Are you passionate about data, systems, and making a real impact in adult education? Surrey Adult Learning are excited to be hiring a detail-oriented and proactiveManagement Information Systems Officer (MIS) to join our fantastic Business Finance & IT team based at the Woking Adult Learning Centre. This role is open to hybrid working with … varied role within the team where you can expect to be involved in the following: Being responsible for ensuring Surrey Adult Learning's information systems run without downtime Supporting management, teaching staff and operations staff to ensure that the information contained in the systems is accurate and of high quality Diagnosing system issues and proposing solutions where possible Supporting … including all aspects of ILR returns and other relevant FE funding and data related topics Experience compiling Individual Learner Record (ILR) returns and FE-related datasets Experience of data management in the education sector Working knowledge and experience of database querying techniques Proficiency with SQL to extract data and provide accurate management information, in particular for error and More ❯
Woking, Surrey, Mayford, United Kingdom Hybrid / WFH Options
Surrey County Council
hour working week. Are you passionate about data, systems, and making a real impact in adult education? Surrey Adult Learning are excited to be hiring a detail-oriented and proactiveManagement Information Systems Officer (MIS) to join our fantastic Business Finance & IT team based at the Woking Adult Learning Centre. This role is open to hybrid working with … varied role within the team where you can expect to be involved in the following: Being responsible for ensuring Surrey Adult Learning's information systems run without downtime Supporting management, teaching staff and operations staff to ensure that the information contained in the systems is accurate and of high quality Diagnosing system issues and proposing solutions where possible Supporting … including all aspects of ILR returns and other relevant FE funding and data related topics Experience compiling Individual Learner Record (ILR) returns and FE-related datasets Experience of data management in the education sector Working knowledge and experience of database querying techniques Proficiency with SQL to extract data and provide accurate management information, in particular for error and More ❯
basic fault finding · Back up colleagues when necessary - e.g., holiday, sickness, busy periods · Log call details using the call logging system within agreed timescales · Report reoccurring faults to enable proactivemanagement of such faults · Share expertise and technical information with team members · Build relationships with key stakeholder acounts at all times · Ensure boot stock and/or site More ❯
Employment Type: Permanent
Salary: £31000 - £32000/annum bonus, 25 days , pension , car
basic fault finding Back up colleagues when necessary - e.g., holiday, sickness, busy periods Log call details using the call logging system within agreed timescales Report reoccurring faults to enable proactivemanagement of such faults Share expertise and technical information with team members Build relationships with key stakeholder acounts at all times Ensure boot stock and/or site More ❯
Winchester, Hampshire, South East, United Kingdom Hybrid / WFH Options
Liberty Recruitment Group
financial systems including reporting tools, databases and integrations Creating and maintaining SQL Objects to support reporting and data analysis needs Leading and contributing to firmwide systems projects including ERP, ProactiveManagement, Expenses and Finance related Automation Designing, building and documenting reports and other dashboards in PowerBI and Excel Acting as a liaison between the Finance team and other More ❯