Nottingham, Nottinghamshire, East Midlands, United Kingdom
Littlefish
Senior ProblemManager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Work location: Nottingham or Sheffield Working pattern: Hybrid. Anticipated to be a day a … to-day basis: Are you a seasoned professional with a knack for solving complex problems and driving continuous improvement? Were looking for a Senior ProblemManager to lead the way in resolving the underlying causes of incidents and minimising their impact on our customers Lead and Inspire:Take … on line-management responsibility for other Problem Managers, ensuring the team is working efficiently and following best practices. Drive Efficiency:Continuously monitor, improve, and drive the effectiveness of the Problem Management processes, ensuring issues are identified and resolved swiftly. Be the Escalation Point:Act as an escalation point More ❯
Senior ProblemManager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Work location: Nottingham or Sheffield Working pattern: Hybrid. Anticipated to be a day a … to-day basis: Are you a seasoned professional with a knack for solving complex problems and driving continuous improvement? Were looking for a Senior ProblemManager to lead the way in resolving the underlying causes of incidents and minimising their impact on our customers Lead and Inspire:Take … on line-management responsibility for other Problem Managers, ensuring the team is working efficiently and following best practices. Drive Efficiency:Continuously monitor, improve, and drive the effectiveness of the Problem Management processes, ensuring issues are identified and resolved swiftly. Be the Escalation Point:Act as an escalation point More ❯
Senior ProblemManager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Work location: Nottingham or Sheffield Working pattern: Hybrid. Anticipated to be a day a … to-day basis: Are you a seasoned professional with a knack for solving complex problems and driving continuous improvement? Were looking for a Senior ProblemManager to lead the way in resolving the underlying causes of incidents and minimising their impact on our customers Lead and Inspire:Take … on line-management responsibility for other Problem Managers, ensuring the team is working efficiently and following best practices. Drive Efficiency:Continuously monitor, improve, and drive the effectiveness of the Problem Management processes, ensuring issues are identified and resolved swiftly. Be the Escalation Point:Act as an escalation point More ❯
there is no better time to join us and play an instrumental part in improving and evolving technology within the business. The Restaurant Technology ProblemManager will be responsible for identifying and reducing reoccurring issues within our restaurants and services. These improvements could be technical, procedural or behavioural … and will require working with multiple partners and functions to achieve these goals. What will my accountabilities be? As a Restaurant Technology ProblemManager, you will be responsible for owning ITIL Problem Management and Service Data Analytics whilst managing a team of Site Reliability Engineers and Level … technical subject matter experts. Your accountabilities could be refined as follows: Own ITIL Problem & Change Management Take ownership of ITIL Problem Management activities, proactively identifying, addressing and fixing root causes of incidents and recurring issues within the system. Observability lead, promoting stability across the estate by collaborating with More ❯
London, England, United Kingdom Hybrid / WFH Options
Berkeley Square IT Ltd
IT Problem and Escalation Manager - Hybrid working My client is seeking an experienced and technically hands on IT Problem and Escalation Manager This is a fantastic opportunity to make a real impact by ensuring smooth IT operations, improving user experiences, and driving technological innovation. The Role … and control the root causes of incidents within Technology & Operations, ensuring they don't happen again. * Leading Escalations: Act as the go-to escalation manager for problems affecting multiple service teams. Strong problem-solving and analytical skills, with the ability to make decisions under tight SLAs. * Monitoring: Monitor More ❯
We are seeking a highly capable Problem/Change Manager to join a critical IT service function supporting a large-scale transformation for a nationally recognised retail organisation. This is a hands-on role, based predominantly onsite in Salford , where you’ll be responsible for improving service stability … practices , and the ability to navigate complex stakeholder landscapes to drive root cause resolution and minimise operational risk. Key Responsibilities: Own and operate the Problem Management process , including trend analysis, RCA coordination, and implementation of preventive measures. Govern the Change Management lifecycle across IT services, ensuring changes are assessed … approved, and implemented with minimal disruption. Conduct and chair Problem and Change Review Boards , aligning technical and business teams around best-practice service governance. Identify process bottlenecks, implement continuous improvement strategies, and support service maturity initiatives. Act as a senior escalation point for high-priority problems and change conflicts. More ❯
Job Description We are seeking a highly capable Problem/Change Manager to join a critical IT service function supporting a large-scale transformation for a nationally recognised retail organisation. This is a hands-on role, based predominantly onsite in Salford , where you’ll be responsible for improving … practices , and the ability to navigate complex stakeholder landscapes to drive root cause resolution and minimise operational risk. Key Responsibilities: Own and operate the Problem Management process , including trend analysis, RCA coordination, and implementation of preventive measures. Govern the Change Management lifecycle across IT services, ensuring changes are assessed … approved, and implemented with minimal disruption. Conduct and chair Problem and Change Review Boards , aligning technical and business teams around best-practice service governance. Identify process bottlenecks, implement continuous improvement strategies, and support service maturity initiatives. Act as a senior escalation point for high-priority problems and change conflicts. More ❯
and control the root causes of incidents within Technology & Operations, ensuring they don't happen again. Leading Escalations: Act as the go-to escalation manager for problems affecting multiple service teams. Strong problem-solving and analytical skills, with the ability to make decisions under tight SLAs. Monitoring: Monitor More ❯