IT Change & Release Manager/IT Change Manager Leeds area, Hybrid role As Change & Release Manager your responsibilities are to Lead & deliver functions within a large public sector managed service operating within a SIAM (Service Integration and Management) model. Successful IT Change & Release Manager/IT Change Manager will be responsible for defining, developing, implementing, adopting … and optimising Change & Releasemanagement processes in a multi-tower environment. As IT Change & Release Manager/IT Change Manager you ll be defining process strategy and goals for Change & ReleaseManagement across all Service towers, attend process reviews forums to drive continuous improvement and effectiveness of processes. Monitor KPI s whilst reporting on Service … Tower performance against process KPI s. Also IT Change & Release Manager/IT Change Manager will participate in Change and ReleaseManagement processes including eCAB/CAB. Ideally as IT Change & Release Manager/IT Change Manager should have excellent working knowledge of ITIL, (ITIL v 4 accreditation is ideal), as well SIAM and CMDB. As More ❯
Batley, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Pro-Connexions Ltd
IT Change & Release Manager/IT Change Manager Leeds area, Hybrid role – As Change & Release Manager your responsibilities are to Lead & deliver functions within a large public sector managed service operating within a SIAM (Service Integration and Management) model. Successful IT Change & Release Manager/IT Change Manager will be responsible for defining, developing, implementing, adopting … and optimising Change & Releasemanagement processes in a multi-tower environment. As IT Change & Release Manager/IT Change Manager you'll be defining process strategy and goals for Change & ReleaseManagement across all Service towers, attend process reviews forums to drive continuous improvement and effectiveness of processes. Monitor KPI's whilst reporting on Service … Tower performance against process KPI's. Also IT Change & Release Manager/IT Change Manager will participate in Change and ReleaseManagement processes including eCAB/CAB. Ideally as IT Change & Release Manager/IT Change Manager should have excellent working knowledge of ITIL, (ITIL v 4 accreditation is ideal), as well SIAM and CMDB. As More ❯
IT Change & Release Manager/IT Change Manager Leeds area, Hybrid role – As Change & Release Manager your responsibilities are to Lead & deliver functions within a large public sector managed service operating within a SIAM (Service Integration and Management) model. Successful IT Change & Release Manager/IT Change Manager will be responsible for defining, developing, implementing, adopting … and optimising Change & Releasemanagement processes in a multi-tower environment. As IT Change & Release Manager/IT Change Manager you’ll be defining process strategy and goals for Change & ReleaseManagement across all Service towers, attend process reviews forums to drive continuous improvement and effectiveness of processes. Monitor KPI’s whilst reporting on Service … Tower performance against process KPI’s. Also IT Change & Release Manager/IT Change Manager will participate in Change and ReleaseManagement processes including eCAB/CAB. Ideally as IT Change & Release Manager/IT Change Manager should have excellent working knowledge of ITIL, (ITIL v 4 accreditation is ideal), as well SIAM and CMDB. As More ❯
Employment Type: Permanent
Salary: £38000 - £40000/annum £38-£40k + Skill development & Caree
Milton Keynes, Buckinghamshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
ITIL Change & Release Manager Hatfield, Milton Keynes or Nottingham (2-3 days in the office) Candidates - will require the ability to gain (or already have Security Clearance) The successful candidate will be responsible for the delivery of the Change & Release Service to specific customers. Ensuring efficient and prompt handling of all Changes & Releases in a clients infrastructure and … to minimize the Risk and Impact to their estate by using standardized methods and procedures. What youll do Define the scope and contents of each release with the relevant customer business, ensuring that agreement and commitment is provided by internal support teams to effectively support its delivery. Gather information and track status of all change requests and release … are registered. Ensure all logged Request for Changes, are promptly and correctly approved by authorized approvers. Ensure all Change Requests & Releases are kept up to date on the Tool Management System with progress that occurs, including any actions to correct problems and/or to take opportunities to improve service quality. Ensure the change and release policy and More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Environments Manager to support the development, transition & in-service running (inc capability upgrades) of an IT application and infrastructure solution providing support to a critical operational end user. Environment management contributes to improving the overall quality of software development and support through the lifecycle. It encompasses a set of good practices to provide an effective, end-to-end platform … management service for development, test, and production teams. As the Environments Manager, you will work alongside our DevOps, Infrastructure and Network Teams and Solution Architects. You will help to provide end-to-end DevOps managed environments for internal teams and strategic customers, supporting business outcomes for critical national infrastructure. The successful candidate will need to be eligible for UK … security clearance. You will focus on the use of modern technologies and practices to provide a robust set of environments for the solution. Your role and responsibilities; The management and scheduling of all solution environments Development, Test, Staging, Pre-Prod & Production across multiple security level environments Maintaining consistency across all environments used, with any variations clearly documented with the More ❯
Bedford, Bedfordshire, England, United Kingdom Hybrid / WFH Options
Reed Talent Solutions
designing and developing the necessary components to make pensions dashboards possible. In this role you will be responsible for the following; Responsible for the PDP ecosystem agile ITchange and releasemanagement processes, ensuring that suppliers, colleagues and industry adhere to these processes at all times. Seek opportunities for continuous process improvement. Work closely with the Money Helper Pensions … Dashboard teams and our suppliers to ensure that the change and release strategies are relevant and that we continually explore opportunities to use the best-in-class tools and methodologies. Ensure that key stakeholders are engaged in good time for relevant changes/releases and input into communications to industry when changes/releases would impact them. Engage internal … correct assurance steps and that integrity of the highly available production environments are maintained at all times. Regularly tracking and reporting on PIRs & KPIs for change and release. Publishing release and change schedule to keep internal and external stakeholders informed. Chair regular Operational Change Control Boards and release planning meetings. Provide approval for changes and releases. Act as More ❯
be able to show good knowledge of practices for Dynamics 365 — Deep understanding of Azure and cloud technologies, .Net development and PowerBI. — Broad understanding of software development lifecycle, development management, releasemanagement, data migrations, cut-over planning and early live support. — Broad knowledge of functional capabilities of Microsoft Dynamics 365 for Customer Engagement – including core solution of … Accounts, Contact and Activity management and at least one of the following: - Sales Management - Marketing automation - Project Services Automation - Customer Service Management - Field Services — Demonstrable knowledge of capabilities of the supporting software in the Microsoft stack (certification is a positive), including: - Azure SQL/SQL Server - PowerApps, LogicApps, Flow and Common Data Service - Visual Studio Team Service More ❯
part of shaping the future. The Opportunity We are seeking a Lead Cloud Administrator to manage the daily administration of our SAP SuccessFactors platform, with a strong focus on releasemanagement, system optimisation, and global support. You will work closely with NEC teams worldwide, our India-based administrators, and third-party partners to ensure smooth system operations, rapid … of issues, and continuous improvement of our HR technology landscape. What You’ll Do Oversee daily administration and approved configuration changes in SAP SuccessFactors Lead the bi-annual SAP release process in partnership with the Cloud System Manager Manage defects and issues raised by users, ensuring timely resolution Collaborate with the India-based admin team and external service providers … issues Partner with integration teams to ensure stable environments and error-free interfaces What You’ll Bring Strong experience in SAP SuccessFactors administration and process support Knowledge of cloud releasemanagement and HR/talent processes SAP SuccessFactors certifications (desirable) Experience using ticketing systems such as ServiceNow Experience with UKG Document Management is desirable and an advantage More ❯
part of shaping the future. The Opportunity We are seeking a Lead Cloud Administrator to manage the daily administration of our SAP SuccessFactors platform, with a strong focus on releasemanagement, system optimisation, and global support. You will work closely with NEC teams worldwide, our India-based administrators, and third-party partners to ensure smooth system operations, rapid … of issues, and continuous improvement of our HR technology landscape. What You’ll Do Oversee daily administration and approved configuration changes in SAP SuccessFactors Lead the bi-annual SAP release process in partnership with the Cloud System Manager Manage defects and issues raised by users, ensuring timely resolution Collaborate with the India-based admin team and external service providers … issues Partner with integration teams to ensure stable environments and error-free interfaces What You’ll Bring Strong experience in SAP SuccessFactors administration and process support Knowledge of cloud releasemanagement and HR/talent processes SAP SuccessFactors certifications (desirable) Experience using ticketing systems such as ServiceNow Experience with UKG Document Management is desirable and an advantage More ❯
part of shaping the future. The Opportunity We are seeking a Lead Cloud Administrator to manage the daily administration of our SAP SuccessFactors platform, with a strong focus on releasemanagement, system optimisation, and global support. You will work closely with NEC teams worldwide, our India-based administrators, and third-party partners to ensure smooth system operations, rapid … of issues, and continuous improvement of our HR technology landscape. What You’ll Do Oversee daily administration and approved configuration changes in SAP SuccessFactors Lead the bi-annual SAP release process in partnership with the Cloud System Manager Manage defects and issues raised by users, ensuring timely resolution Collaborate with the India-based admin team and external service providers … issues Partner with integration teams to ensure stable environments and error-free interfaces What You’ll Bring Strong experience in SAP SuccessFactors administration and process support Knowledge of cloud releasemanagement and HR/talent processes SAP SuccessFactors certifications (desirable) Experience using ticketing systems such as ServiceNow Experience with UKG Document Management is desirable and an advantage More ❯
part of shaping the future. The Opportunity We are seeking a Lead Cloud Administrator to manage the daily administration of our SAP SuccessFactors platform, with a strong focus on releasemanagement, system optimisation, and global support. You will work closely with NEC teams worldwide, our India-based administrators, and third-party partners to ensure smooth system operations, rapid … of issues, and continuous improvement of our HR technology landscape. What You’ll Do Oversee daily administration and approved configuration changes in SAP SuccessFactors Lead the bi-annual SAP release process in partnership with the Cloud System Manager Manage defects and issues raised by users, ensuring timely resolution Collaborate with the India-based admin team and external service providers … issues Partner with integration teams to ensure stable environments and error-free interfaces What You’ll Bring Strong experience in SAP SuccessFactors administration and process support Knowledge of cloud releasemanagement and HR/talent processes SAP SuccessFactors certifications (desirable) Experience using ticketing systems such as ServiceNow Experience with UKG Document Management is desirable and an advantage More ❯
london (city of london), south east england, united kingdom
NEC Corporation
part of shaping the future. The Opportunity We are seeking a Lead Cloud Administrator to manage the daily administration of our SAP SuccessFactors platform, with a strong focus on releasemanagement, system optimisation, and global support. You will work closely with NEC teams worldwide, our India-based administrators, and third-party partners to ensure smooth system operations, rapid … of issues, and continuous improvement of our HR technology landscape. What You’ll Do Oversee daily administration and approved configuration changes in SAP SuccessFactors Lead the bi-annual SAP release process in partnership with the Cloud System Manager Manage defects and issues raised by users, ensuring timely resolution Collaborate with the India-based admin team and external service providers … issues Partner with integration teams to ensure stable environments and error-free interfaces What You’ll Bring Strong experience in SAP SuccessFactors administration and process support Knowledge of cloud releasemanagement and HR/talent processes SAP SuccessFactors certifications (desirable) Experience using ticketing systems such as ServiceNow Experience with UKG Document Management is desirable and an advantage More ❯
Fleet, Hampshire, England, United Kingdom Hybrid / WFH Options
Personnel Selection
recent graduate in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, releasemanagement and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. Working Monday to Friday … reporting, ensuring accurate data delivery. • Manage and implement regional updates in Microsoft Dynamics. • Process monthly FCA updates, ensuring regulatory compliance. • Handle allocation changes for system workflows. • Build analysis and Management Information reports. Product testing & data handling • Process and validate type applications for product functionality testing. • Set up and manage product testing spreadsheets for tracking and analysis. IT support & administration … offering IT and programme support. • Respond to user tickets, troubleshooting issues efficiently. • Conduct stock checks and ordering of IT equipment and necessary resources. • Perform basic user administration, including access management and system configuration. • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). • Strong Excel skills, including data analysis and reporting functions. • Experience in IT support, programme operations, or system More ❯
Change & Release Manager 2 Year Fixed Term Contract Location: Home/London (2 days a week on site) Salary: £52,500 - £56,500 (+ excellent benefits including 28% pension contributions) We are working with a leading public sector organisation who are looking for a Change & Release Manager to join their Service Change Team. This is a key role … ensuring that changes are introduced seamlessly into live operations with minimal impact to users and customers. This is an initial 2 year fixed term contract. The Role As Change & Release Manager, you will: Lead the management of changes and releases into production, working with multiple senior stakeholders, business units, and third-party suppliers. Support a major transformation programme … overseeing the transition to a new multi-supplier model, ensuring releases are delivered with rigour and control. Drive the operationalisation of defined processes and tooling for change and release management. Once the Future Operating Model is embedded, continue to oversee all new or changed services - from scheduled releases to urgent incident-driven changes - ensuring robust assessment and best-practice More ❯
Change & Release Manager 2 Year Fixed Term Contract Location: Home/Durham (2 days a week on site) Salary: £49,000 - £52,500 (+ excellent benefits including 28% pension contributions) We are working with a leading public sector organisation who are looking for a Change & Release Manager to join their Service Change Team. This is a key role … ensuring that changes are introduced seamlessly into live operations with minimal impact to users and customers. This is an initial 2 year fixed term contract. The Role As Change & Release Manager, you will: Lead the management of changes and releases into production, working with multiple senior stakeholders, business units, and third-party suppliers. Support a major transformation programme … overseeing the transition to a new multi-supplier model, ensuring releases are delivered with rigour and control. Drive the operationalisation of defined processes and tooling for change and release management. Once the Future Operating Model is embedded, continue to oversee all new or changed services - from scheduled releases to urgent incident-driven changes - ensuring robust assessment and best-practice More ❯
Lytham St. Annes, Lancashire, North West, United Kingdom
Data Careers
Change & Release Manager 2 Year Fixed Term Contract Location: Home/Blackpool (2 days a week on site) Salary: £49,000 - £52,500 (+ excellent benefits including 28% pension contributions) We are working with a leading public sector organisation who are looking for a Change & Release Manager to join their Service Change Team. This is a key role … ensuring that changes are introduced seamlessly into live operations with minimal impact to users and customers. This is an initial 2 year fixed term contract. The Role As Change & Release Manager, you will: Lead the management of changes and releases into production, working with multiple senior stakeholders, business units, and third-party suppliers. Support a major transformation programme … overseeing the transition to a new multi-supplier model, ensuring releases are delivered with rigour and control. Drive the operationalisation of defined processes and tooling for change and release management. Once the Future Operating Model is embedded, continue to oversee all new or changed services - from scheduled releases to urgent incident-driven changes - ensuring robust assessment and best-practice More ❯
blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the … a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations … workstreams or modules through the full delivery lifecycle. Strategic PMO : Establish and run programme governance structures, ensuring delivery excellence, de-risking, and alignment to business value. Business Case & Value Management : Shape and deliver robust business cases, linking technology outcomes to tangible business benefits. Methodology Leadership : Apply leading methodologies such as SAP Activate, and best practices in template managementMore ❯
blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the … a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations … workstreams or modules through the full delivery lifecycle. Strategic PMO : Establish and run programme governance structures, ensuring delivery excellence, de-risking, and alignment to business value. Business Case & Value Management : Shape and deliver robust business cases, linking technology outcomes to tangible business benefits. Methodology Leadership : Apply leading methodologies such as SAP Activate, and best practices in template managementMore ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
Service Desk Manager - ITIL - Liverpool Service Desk Manager with proficient experience in leading a team of IT service desk analysts, ITIL/another service management framework and improving the Service Desk function is required by a leading firm in central Liverpool. They are looking for a proven Service Desk Manager who has experience in pushing through change, by identifying … from home. Essential Skills Required: Experience in managing a Service desk/IT helpdesk team Working with external customers within service delivery/service desk Proven experience in change management in a Service Desk/Service Delivery, and a track record of improving the Service Desk function ITIL experience or another service management framework is a must A … good understanding of incident, problem, change, and releasemanagement processes. The ability to drive the best Service and have a passion for IT technology The ability to identify process improvement and areas that are inefficient or need upgrading Excellent communication, people and stakeholder management skills, somebody who can drive through change and improvements across a Service Desk More ❯
City of London, London, United Kingdom Hybrid / WFH Options
The MDU
In this role, you will be responsible for leading the design, development, and implementation of M365-based solutions that meet business requirements and are scalable, secure, and reliable. Line management of a small team of m365 SME's providing mentorship, coaching and managing the performance and M365 team members. Having a strong understanding of Azure technologies, you will need … scalable Stay current with new features and capabilities in the Microsoft 365 platform Troubleshoot and resolve technical issues across the M365 estate Provide regular progress updates and reports to management Line management of a team of developers POC and POV solution development in collaboration with Architects and Azure team members using Azure and M365 technologies to demonstrate solutions … communication and collaboration skills Ability to work effectively with stakeholders across the organisation Proven track record of delivering successful M365-based solutions Familiarity with DevOps, DevSecOps Test Driven Development Releasemanagement and Agile methodologies, Branching Strategies, Version Control processes Experience using and implementing Git, GitHub, Azure Devops Git repositories Ability to evangelize Microsoft 365 technologies and the benefits More ❯
seeking an experienced IT Service Manager to lead the design, transition, and continuous improvement of IT services that underpin critical business operations. You'll drive service excellence across Change, Release, and Lifecycle Management, ensuring stability, scalability, and value delivery. Key Responsibilities of the IT Service Manager: • Lead the full IT service lifecycle, ensuring new and existing services meet … business and technical requirements. • Oversee the service portfolio and ensure alignment with strategic objectives and governance standards. • Manage the Change and ReleaseManagement processes – planning, testing, and deploying releases with minimal disruption. • Chair and facilitate CAB meetings, ensuring controlled and effective change execution. • Collaborate with stakeholders across IT and business functions to design scalable, compliant, and well-documented … services. • Maintain service data accuracy within ITSM tools and drive continuous process improvements. Key Requirements of the IT Service Manager: • 7+ years' experience in IT Service Management, with at least 3 years in a leadership or managerial capacity. • Proven expertise in ITIL processes – particularly Service Design, Transition, Portfolio, Change, and Release Management. • Strong understanding of risk managementMore ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
controls and standards. Act as a central point of communication between technical teams, business stakeholders, and service providers during service escalations or transitions. Collaborate with the Service Delivery team, releasemanagement, project teams, and operational stakeholders to ensure smooth service transitions and operational readiness prior to go-live. Work closely with other service management functions to ensure … seamless integration and effectiveness of change and transition management processes. The role is for you if... Were looking for experience in: Strong data analysis skills , with the ability to interpret complex information and derive actionable insights. Financial planning and budgeting expertise , including the ability to assess asset-related costs and develop accurate budgets. Effective stakeholder and third-party management … quickly and making informed, timely decisions to resolve issues. Comprehensive knowledge of ITIL standards and industry best practices across all service operations disciplines. Solid understanding of change and asset management frameworks , processes, and governance. Proactive and self-motivated , with a strong sense of ownership and accountability. Excellent communication skills , both written and verbal, with the ability to convey technical More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Accent Housing
to be. About the role As a Systems Support Advisor, youll play a key role in ensuring the smooth operation of our core systems and processes (including our housing management platform, document management systems, and other core business systems) while supporting transformation projects that make a real difference to our customers and communities. With an ambitious transformation plan … system upgrades and transformation projects from start to finish. Youll test specifications, create clear procedure guides, and deliver training to ensure smooth implementation across systems such as CRM, document management, and compliance platforms. Act as a key contact for front-line colleagues, offering timely and helpful support to resolve system-related queries. Lead the development and maintenance of user … youll bring: Significant experience supporting core business systems, providing troubleshooting and root cause analysis for technical issues Experience working in an ITIL environment, specifically in incident, problem, change and releasemanagement activities Proficient in delivering technical support, working directly with users and liaising with third party suppliers where required Experience in user acceptance testing and managing system upgrades More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Accent Housing Group
be. About the role As a Systems Support Advisor, you’ll play a key role in ensuring the smooth operation of our core systems and processes (including our housing management platform, document management systems, and other core business systems) while supporting transformation projects that make a real difference to our customers and communities. With an ambitious transformation plan … upgrades and transformation projects from start to finish. You’ll test specifications, create clear procedure guides, and deliver training to ensure smooth implementation across systems such as CRM, document management, and compliance platforms. Act as a key contact for front-line colleagues, offering timely and helpful support to resolve system-related queries. Lead the development and maintenance of user … ll bring: Significant experience supporting core business systems, providing troubleshooting and root cause analysis for technical issues Experience working in an ITIL environment, specifically in incident, problem, change and releasemanagement activities Proficient in delivering technical support, working directly with users and liaising with third party suppliers where required Experience in user acceptance testing and managing system upgrades More ❯
blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the … on UX design, security best practices, cloud strategies, and platform engineering. Technical Analysis : Lead technical analysis and estimation efforts for custom-built applications. Best Practices : Drive the adoption of releasemanagement and automation best practices. Incident Management : Ensure thorough root cause analysis and prompt remediation during any incidents or outages. YOU'RE GOOD AT You bring solid More ❯