12 of 12 Permanent Remedy ITSM Jobs in England

Description Remedy ITSM Consultant - Ipswich or Hemel Hempstead (Hybrid) - 6-Month Contract - Inside IR35 My Client, a leading UK telecommunications organisation is currently looking for an experienced Remedy ITSM Consultant … join their team on an initial 6-month contract. This role will play a key part in supporting, enhancing, and optimising a legacy BMC Remedy environment, while also enabling the migration of ITIL teams onto the platform and strengthening internal capability. Key Responsibilities Support and maintain the BMC ...

Description Remedy SME (ITSM) - Contract Location - Ipswich or Hemel Hempstead (5 days onsite)Day rate - £700 - £747 per day (Inside IR35)Contract duration - 6 months (potential extension) Security: Security Clearance required (active or eligible) The OpportunityWe're looking for an experienced Remedy SME to join … high-impact programme supporting a legacy BMC Remedy ITSM environment within a secure setting. This role is focused on stabilising, maintaining, and improving a critical ITSM platform while supporting internal teams and ensuring operational resilience. This is a hands-on, senior-level role where ...

Description Remedy SME (ITSM) - Contract Location - Ipswich or Hemel Hempstead (5 days onsite)Day rate - £700 - £747 per day (Inside IR35)Contract duration - 6 months (potential extension) Security: Security Clearance required (active or eligible) The OpportunityWe're looking for an experienced Remedy SME to join … high-impact programme supporting a legacy BMC Remedy ITSM environment within a secure setting. This role is focused on stabilising, maintaining, and improving a critical ITSM platform while supporting internal teams and ensuring operational resilience. This is a hands-on, senior-level role where ...

patterns, inefficiencies, and automation opportunities. Exceptional communication and presentation skills covering both technical and business concepts Strong stakeholder management and communication skills Experience with ITSM platforms such as ServiceNow, Jira Service Management, or BMC Remedy. Familiarity with current digital workplace trends, e.g. cloud journeys, productivity solutions and tools, employee ...

years Role Overview The Data Warehouse/Database Engineer will design, build, and support the data layer required to transition reporting from Remedy to ServiceNow , enabling Business Objects to consume clean, performant, and reconciled datasets. The role focuses on bulk data ingestion, SQL development, schema design, and data … reconciliation skills Experience supporting BI tools (e.g. Business Objects) Desirable Experience Experience working with ServiceNow data extracts or APIs Exposure to Remedy ITSM datasets ...

SDLC phases including design, development, and solution delivery • 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery • Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably supporting ...

take ownership and drive change. If you also have the following, we're especially interested in talking to you: Experience with BMC Remedy, Site Tracker, or similar tools. IAM awareness Experience in a joint venture environment. ITIL awareness If you put customers at the core, believe in purposeful ...

delivering high-quality IT support to service users, internal stakeholders, and suppliers. This position requires expertise in managing ticketing systems such as Remedy and ServiceNow , troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. The ideal candidate will have strong organisational skills … internal stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot ...

delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolutioneither directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements (SLAs … handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) Understanding of smart meter functionality, connectivity challenges, firmware ...

robust security measures. Engineer Security Solutions: Design, implement, and support cutting-edge endpoint security solutions using Trellix, BeyondTrust, and CrowdStrike. Deploy Solutions: Utilize ITSM systems like Remedy and ServiceNow for effective enterprise security deployments. Documentation & Workflows: Produce high-quality technical documentation, workflows, and support materials to guide ...

delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements … handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity challenges, firmware ...

VMware virtualisation technologies PowerShell scripting and automation experience Knowledge of Microsoft Intune, MECM/SCCM or MDT deployment tools Experience with monitoring and ITSM platforms such as SolarWinds, ServiceNow or Remedy Ability to troubleshoot across infrastructure, desktop and server environments We appreciate your ...