1 to 25 of 97 Permanent Remote Monitoring and Management Jobs in England

Infrastructure Monitoring & Support Engineer - 3 Positions Available! To £45,000 + Excellent Benefits (Negotiable for the right person) Hybrid Role with an Exceptional Number of Days off Work Location: London (SE1) or Newport in Wales (NP10) Enterprise Microsoft Consulting Partner | Rapidly growing organization - 50% revenue growth last year | Enviable Company Culture with an Inclusive and Fun Atmosphere “Without a doubt … the people within this organization are the best thing about working here. Everyone is friendly, down to earth, and happy to help which makes for a dynamic and caring work environment. I don’t dread going into the office, I love it here” – Current Employee “A super-slick company in a booming sector – Work for a Multi-award-winning Group … Cloud Decisions have partnered with an ultra-high growth and super slick Consultancy practice. The consultancy is at a new stage of growth and fresh development pathways have been set to assist more clients with their transformation journeys into the Cloud and beyond. The consultancy offers high-level support to help them deliver their projects. Founded in 2006, this established More ❯

The Position The Director of Managed and Support Services will play a pivotal role in Electrosonic transformation to a service-led organisation. This is a strategic and operational leadership role, responsible for delivering exceptional service experiences, driving customer satisfaction, and developing scalable services that deliver long-term value to clients. You will lead and evolve our support services, field service … operations, and managed services portfolio while collaborating cross-functionally with sales, project delivery, IT, and product development. This role is also responsible for developing the technology stack and processes needed to scale service delivery, in close partnership with the IT team. This role reports to the Chief Executive Officer and leads a diverse team. As the senior leader, it is … an opportunity for someone to build and drive a team focused on growth while maintaining a high level of execution and P&L success. What you will be doing Service Delivery & Customer Experience Ensure consistent, high-quality delivery of managed and support services across all regions. Own and improve service performance metrics such as SLA compliance, uptime, issue resolution time More ❯

Unit G, Wheatley Park, Mirfield , WF14 8HE Remote Monitoring and Management (RMM), delivering AI-powered alerts and 24/7 device monitoring. Device procurement is a hassle-free process, providing the best technology at the best value. Patch management, reducing holes in your business and maximizing efficiency. Proactive Service Desk, supporting your technology and people. Microsoft 365 management, offering simple … solutions that integrate seamlessly with your business. Patch Management Active Directory Device Procurement Responsive Service Desk Cyber Security Managed Detection and Response (MDR) service, offers vigilant security without complexity. Cyber Essentials guidance to help you meet essential security standards effortlessly. Reliable backups, safeguarding your data with straightforward recovery options. Email filtering and phishing tests, educating your team without interrupting their … workflow. BitLocker encryption, providing top-tier security that doesn’t compromise on value. Antivirus & MDR Cyber Secure Backups Email Protection & Tests Network Management Security services, including CCTV and door access controls, tailored to enhance your business security. Network implementation of routers, switches and UPS systems, ensuring your business stays connected. Network monitoring ensures your system’s health is always at More ❯

We are seeking a proactive and customer-focused IT Support Technician to join our Managed Service Provider (MSP) team. The successful candidate will provide technical support and troubleshooting to multiple clients, ensuring their IT systems and security run efficiently and securely. Key Responsibilities Provide remote and on-site IT support to clients, resolving technical issues promptly. Manage service desk requests … prioritizing and escalating, as necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Support Microsoft 365, email configurations, and cloud-based services. Troubleshoot network connectivity, firewalls, and VPN issues. Perform regular system monitoring, patching, and updates to ensure security compliance. Maintain documentation on client IT environments and solutions provided. Collaborate with the MSP team to optimize IT … operations and enhance service delivery. Skills & Qualifications Previous experience in IT support, ideally in an MSP or multi-client environment. Proficiency in Windows, macOS, and possibly Linux operating systems. Strong knowledge of networking, Active Directory, and Microsoft 365 administration. Experience with remote monitoring and management (RMM) tools. Excellent problem-solving and communication skills. Ability to manage multiple client requests in More ❯

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is … backed by Insight Venture Partners www.insightpartners.com ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and … our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture . Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed More ❯

Senior Product Manager (RMM) page is loaded Senior Product Manager (RMM) Apply locations Bulgaria, Serbia, Hungary - Remote, Slovenia - Remote, India - Remote Time type: Full time Posted on: Posted Yesterday Job requisition id: 3844 Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses … and lives depend on. We are looking for a Senior Product Manager who is ready to join our mission in creating a #CyberFit future! Our Cybersecurity Product Team is seeking an energetic, growth-oriented Senior Product Manager for Acronis RMM (Remote Monitoring and Management), a solution encompassing endpoint management, network monitoring, M365 security posture, SaaS security posture, and Center for … Internet Security (CIS) compliance. As a key member of the product management team, you will drive innovation, align development efforts with customer needs, and ensure our RMM solution delivers exceptional value to Managed Service Providers (MSPs). This role demands a strong technical background, in-depth market understanding, and the ability to collaborate across functions to develop best-in-class More ❯

Description 2nd Line Support Engineer - Full Time - permanent Job description Important : please DONOT APPLY if you don't have the below requirements: Need to hold full UK driving license and have own transport . Need to be able to reliably commute or relocate to Aldershot, GU11 1TW for this job? Need to be able to work in the UK without … restriction (we don't provide sponsorship). Job Description As a 2nd Line Technical Support Engineer, you will be responsible for providing remote support and onsite support to customer’s IT and Telecom Networks, this includes Hosted (O365, SharePoint, Azure, Avaya VOIP and Gamma VOIP ) Responsibilities Provide remote support to customers’ IT and Telecom Networks. Handle support telephone calls and … emails directly from customers. Work towards a target of first-time fix for all issues. Escalate unresolved issues to the 3rd Line team in a timely manner. Use Remote Monitoring & Management (RMM) systems to identify and address potential issues. Record all work within the ticketing system and follow documented processes and procedures. Provide remote end-user training where required. Manage More ❯

About the Role As a Java Senior Software Engineer working on our backend team, you will be contributing to our Kotlin and Java backend applications and systems development on our suite of IT Software products. Working in a team where Product, Engineering and QA join to build the NinjaOne product suite in an agile environment. Not only maintaining code but … also contributing to developing new features, increasing the quality and maintenance of the existing codebase and exploring new technologies. We are engineers, technology leaders and experts. We create and deliver mission critical services to enable NinjaOne's customers to administer, protect and maintain millions of endpoints and servers. You will have the opportunity to design and develop high-availability mission … critical software systems that support our worldwide operations. We hire the best software engineers with experience in our stack: NinjaOne is built on Java , Kotlin , C++ , and Postgres , supporting millions of user endpoints and running as a scalable cloud service in AWS . Location- London, United Kingdom or Remote anywhere based in the UK What you'll be doing Design More ❯

About the Role As a Java Senior Software Engineer working on our backend team, you will be contributing to our Kotlin and Java backend applications and systems development on our suite of IT Software products. Working in a team where Product, Engineering and QA join to build the NinjaOne product suite in an agile environment. Not only maintaining code but … also contributing to developing new features, increasing the quality and maintenance of the existing codebase and exploring new technologies. We are engineers, technology leaders and experts. We create and deliver mission critical services to enable NinjaOne's customers to administer, protect and maintain millions of endpoints and servers. You will have the opportunity to design and develop high-availability mission … critical software systems that support our worldwide operations. We hire the best software engineers with experience in our stack: NinjaOne is built on Java , Kotlin , C++ , and Postgres , supporting millions of user endpoints and running as a scalable cloud service in AWS . Location- London, United Kingdom or Remote anywhere based in the UK What you'll be doing Design More ❯

The Enterprise Account Executive, Customer Base role at NinjaOne is responsible for achieving sales and profitability objectives and focuses on growing wallet share in our largest Enterprise Accounts, as well as helping Ninja get traction within net new Enterprise Accounts. This is a strategic role which will contribute significantly to the success of NinjaOne. You will be responsible for expanding … NinjaOne adoption within G2K net new prospects by aligning solutions and products that solve their IT operational challenges, as well as closing cross sell and up sell business with our existing customer base. Core responsibilities include pipeline building, prospecting, territory planning, relationship development and management, running full sales cycles prospecting to deal close, net new sales, expansion sales, presentation delivery … and contract negotiations. Location - Remote in United Kingdom What You'll be Doing Qualify prospective accounts to build and maintain an up-to-date pipeline of prospects to achieve sales goals. Become a trusted advisor on NinjaOne's products and conduct discovery calls, presentations, and demos with prospects. Negotiate opportunity terms, discounts, and implementation with leadership approval for below-threshold More ❯

We are seeking a skilled IT Engineer to join our dynamic team. The ideal candidate will be responsible for client onboarding and ad-hoc project work, ensuring seamless implementation and configuration of various IT systems. The ideal candidate should possess extensive knowledge of RMM (Remote monitoring and management) and MDM (Mobile device management) platforms, as well as Microsoft 365 and … Google Workspace best practice setup and configuration. As an IT Engineer, you will play a pivotal role in the development and implementation of innovative solutions that enhance our operational capabilities. Responsibilities Oversee the onboarding process for new client, ensuring a smooth transition to our services and systems Plan, execute and manage IT projects including infrastructure upgrades, software deployment and system … migrations. . Collaborate with clients and internal teams to define project requirements, objectives, and timelines. Provide technical expertise and guidance throughout project lifecycles, ensuring adherence to best practices and industry standards. Conduct thorough system analysis, identifying areas for improvement and proposing suitable solutions. Implement and configure RMM and MDM tools to optimise client systems’ performance and security. Execute data migration More ❯

The Enterprise Account Executive, Customer Base role at NinjaOne is responsible for achieving sales and profitability objectives and focuses on growing wallet share in our largest Enterprise Accounts, as well as helping Ninja get traction within net new Enterprise Accounts. This is a strategic role which will contribute significantly to the success of NinjaOne. You will be responsible for expanding … NinjaOne adoption within G2K net new prospects by aligning solutions and products that solve their IT operational challenges, as well as closing cross sell and up sell business with our existing customer base. Location - Remote in United Kingdom What You'll be Doing Qualify prospective accounts to build and maintain an up-to-date pipeline of prospects to achieve sales … goals. Become a trusted advisor on NinjaOne's products and conduct discovery calls, presentations, and demos with prospects. Negotiate opportunity terms, discounts, and implementation with leadership approval for below-threshold discounts. Identify key decision makers and procurement processes to drive opportunities to win. Work with NinjaOne channel partners in identifying prospective opportunities. Collaborate with your marketing, SDR, and other internal More ❯

per annum Hours: Full-time, Permanent Monday to Friday, 9:00am - 5:30pm (1 hour lunch) Location: Stonehouse, Gloucestershire Overview I'm currently working with an established and growing MSP is looking to expand its IT support team. The company has been supporting small to mid-sized businesses in the region for over two decades and continues to experience steady … growth. They are seeking a skilled and experienced Senior Service Desk Analyst to join their in-house technical team. Key Responsibilities Provide remote, telephone, and on-site technical support Assist clients with day-to-day issues and long-term upgrade planning Manage and support cloud-based systems and infrastructure Install and troubleshoot Windows operating systems Perform Microsoft 365 system administration … and migrations Essential Experience & Skills Minimum 8 years' industry experience in a technical support role Strong experience with Microsoft 365 administration (including Exchange, SharePoint, Endpoint Manager) Familiarity with Azure AD and Microsoft security tools Good understanding of IPv4 networking Experience supporting Windows 11 environments Knowledge of Microsoft 365 migrations and implementations Confident in client communication across multiple channels Full UK More ❯

unified IT solutions that simplify the way IT organizations work. We are currently looking for a Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are looking for individuals with a passion for automation and observability, ensuring the quality and availability of our services. … Location - We are flexible on remote working from home, if you are based in the UK or Germany. This is a fully remote position with the option to be hybrid if you prefer. On Call Requirements - Participate in our 24x7 on-call rotation, SCRUM, and deployment planning. We hire the best software engineers, but experience in our stack can't … hurt: NinjaOne is built on Java , Kotlin , C++ , and Postgres , supporting millions of user endpoints and running as a scalable cloud service in AWS . Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you. What you'll be doing Diagnose and resolve complex application and infrastructure issues Participate in our 24x7 on-call rotation More ❯

This role is 4 days in the office in the office in Notting Hill Salary is £35k-£40k Key Responsibilities Provide first- and second-line support to users for hardware, software, and system issues (Windows, macOS, mobile devices, printers). Support and administer Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive, etc.). Maintain, monitor, and troubleshoot infrastructure components … including networks, NAS servers, CCTV, and Wi-Fi systems. Ensure adherence to IT policies, security protocols, and data protection regulations. Review and contribute to cybersecurity reports, training completion tracking, and incident response documentation. Set up, manage, and maintain user accounts, hardware, and software across offices and remote environments. Collaborate with external vendors for service and support as required. Prepare documentation … guides, and procedures for internal IT processes. Provide support and occasional onsite assistance in the Paris office. Participate in onboarding and offboarding processes for employees across global offices. Required Skills and Experience Proven experience in IT support and infrastructure management. Minimum of 2 years in an IT Support role. Strong knowledge of Microsoft 365 (O365), including administration and troubleshooting. Good More ❯

This role is 4 days in the office in the office in Notting Hill Salary is £35k-£40k Key Responsibilities Provide first- and second-line support to users for hardware, software, and system issues (Windows, macOS, mobile devices, printers). Support and administer Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive, etc.). Maintain, monitor, and troubleshoot infrastructure components … including networks, NAS servers, CCTV, and Wi-Fi systems. Ensure adherence to IT policies, security protocols, and data protection regulations. Review and contribute to cybersecurity reports, training completion tracking, and incident response documentation. Set up, manage, and maintain user accounts, hardware, and software across offices and remote environments. Collaborate with external vendors for service and support as required. Prepare documentation … guides, and procedures for internal IT processes. Provide support and occasional onsite assistance in the Paris office. Participate in onboarding and offboarding processes for employees across global offices. Required Skills and Experience Proven experience in IT support and infrastructure management. Minimum of 2 years in an IT Support role. Strong knowledge of Microsoft 365 (O365), including administration and troubleshooting. Good More ❯

My client is a privately owned, ethical provider of IT and Cloud services, headquartered in the UK with a global reach. For over 16 years, they have been delivering innovative, secure, and cost-effective technology solutions and services to a diverse range of industries. Their forward-thinking approach, combined with a strong commitment to customer service and long-term partnerships … has positioned them as a trusted advisor in the IT services space As the Service Desk Manager, you will provide strategic leadership to a dynamic team of 1st, 2nd, and 3rd line support engineers (team of 5). Your role will be pivotal in driving operational excellence, cultivating a culture of continuous improvement, and ensuring the consistent delivery of exceptional … customer service. You will align service delivery with organizational goals, effectively manage stakeholder expectations, and contribute to the ongoing enhancement of their IT service management practices. Essential Requirements: Proven experience managing a multi-tiered IT support team (1st to 3rd line) Strong leadership and team management skills Demonstrated hands-on technical expertise across a broad range of IT systems and More ❯

IT Technician Location: Alnwick Salary: Competitive The Role Our client is seeking a skilled and motivated IT Technician to join their team. The successful candidate will be responsible for providing technical support and maintenance services to ensure the smooth operation of their IT systems, hardware, software, and network infrastructure. This role is ideal for someone who enjoys problem-solving, working … with technology, and supporting users in a dynamic environment. Key Responsibilities Provide first-line technical support to employees via phone, email, or in person. Install, configure, and maintain computers, laptops, printers, phones, and other IT equipment. Troubleshoot and resolve hardware, software, and connectivity issues. Support internal users with application-related queries and system access. Monitor and maintain network performance and … security. Perform regular system backups and disaster recovery tests. Maintain accurate records of service requests, installations, and configurations. Assist with the management of servers, cloud services, and user accounts. Ensure compliance with company IT policies and procedures. Participate in after-hours support on a rotational basis. Skills and Qualifications Cisco Networking experience 1–3 years of experience in a technical More ❯

IT Technician Location: Alnwick Salary: Competitive The Role Our client is seeking a skilled and motivated IT Technician to join their team. The successful candidate will be responsible for providing technical support and maintenance services to ensure the smooth operation of their IT systems, hardware, software, and network infrastructure. This role is ideal for someone who enjoys problem-solving, working … with technology, and supporting users in a dynamic environment. Key Responsibilities * Provide first-line technical support to employees via phone, email, or in person. * Install, configure, and maintain computers, laptops, printers, phones, and other IT equipment. * Troubleshoot and resolve hardware, software, and connectivity issues. * Support internal users with application-related queries and system access. * Monitor and maintain network performance and … security. * Perform regular system backups and disaster recovery tests. * Maintain accurate records of service requests, installations, and configurations. * Assist with the management of servers, cloud services, and user accounts. * Ensure compliance with company IT policies and procedures. * Participate in after-hours support on a rotational basis. Skills and Qualifications * Cisco Networking experience * 1-3 years of experience in a technical More ❯

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion … of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world. The Opportunity: We are seeking an enthusiastic, personable, and qualified Desktop Support Engineer - Microsoft, Azure, O365 to join our amazing team! In this … role, you will provide end-user desktop support to multiple users running Windows, Exchange and Office 365 environments. The Desktop Support Engineer - Microsoft, Azure, O365 will provide desktop support and end-user server administration for all client issues while responding to Level 1 and 2 service tickets. You will work shoulder to shoulder with an awesome team and escalate all More ❯

IT solutions that simplify the way IT organizations work. We are currently looking for a Senior Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are looking for individuals with a passion for automation and observability, ensuring the quality and availability of our services. … Location - We are flexible on remote working from home, if you are based in the UK or Germany. On Call Requirements - Participate in our 24x7 on-call rotation, SCRUM, and deployment planning. We hire the best software engineers, but experience in our stack can't hurt: NinjaOne is built on Java , Kotlin , C++ , and Postgres , supporting millions of user endpoints … and running as a scalable cloud service in AWS . Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you. What you'll be doing Diagnose and resolve complex application and infrastructure issues Participate in our 24x7 on-call rotation, SCRUM, and deployment planning Perform Root Cause Analysis (RCA) and provide recommendations for application teams More ❯

IT solutions that simplify the way IT organizations work. We are currently looking for a Senior Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are looking for individuals with a passion for automation and observability, ensuring the quality and availability of our services. … Location - We are flexible on remote working from home, if you are based in the UK or Germany. On Call Requirements - Participate in our 24x7 on-call rotation, SCRUM, and deployment planning. We hire the best software engineers, but experience in our stack can't hurt: NinjaOne is built on Java , Kotlin , C++ , and Postgres , supporting millions of user endpoints … and running as a scalable cloud service in AWS . Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you. What you'll be doing Diagnose and resolve complex application and infrastructure issues Participate in our 24x7 on-call rotation, SCRUM, and deployment planning Perform Root Cause Analysis (RCA) and provide recommendations for application teams More ❯

Get AI-powered advice on this job and more exclusive features. 2nd Line Support Engineer - Full Time - permanent Important : please DONOT APPLY if you don't have the below requirements: Need to hold full UK driving license and have own transport . Need to be able to reliably commute or relocate to Aldershot, GU11 1TW for this job? Need to … able to work in the UK without restriction (we don't provide sponsorship). Job Description As a 2nd Line Technical Support Engineer, you will be responsible for providing remote support and onsite support to customer’s IT and Telecom Networks, this includes Hosted (O365, SharePoint, Azure, Avaya VOIP and Gamma VOIP ) Responsibilities Provide remote support to customers’ IT and … Telecom Networks. Handle support telephone calls and emails directly from customers. Work towards a target of first-time fix for all issues. Escalate unresolved issues to the 3rd Line team in a timely manner. Use Remote Monitoring & Management (RMM) systems to identify and address potential issues. Record all work within the ticketing system and follow documented processes and procedures. Provide More ❯

Woking (Office-based) Hours: Monday to Friday, 08:30 – 17:30 About MicroPro At MicroPro, we provide rapidly growing businesses with tailored IT support, strategy, projects, procurement, cybersecurity, licensing, and all aspects of day-to-day IT operations. We pride ourselves on being approachable, knowledgeable, and proactive, becoming a trusted extension of our clients' teams. The Role We’re looking … for a Service Desk Analyst to join our growing team. You’ll be the first point of contact for clients needing technical support and advice, helping to resolve issues quickly and efficiently. This is a great opportunity for someone with 1–2 years of IT support experience who is looking to develop their skills in a friendly and fast-paced … environment. Key Responsibilities Provide first and second-line support to business clients via phone, email, and remote tools Troubleshoot and resolve issues across desktop, server, network, and cloud environments Log, manage, and own support requests through to resolution or escalation Assist with procurement queries, software licensing, and general IT advice Support project delivery tasks when required Maintain documentation and knowledge More ❯

Lyra Technology Group Lyra Technology Group is seeking a Technical Services Consultant for our OpCo, CMS Group Ltd. The Technical Services Consultant will be working as 3rd line support and escalation for the support teams when located in the office but will be primarily responsible for deployment of new solutions to customer sites. These solutions will vary between infrastructure deployments … and SaaS deployments. (M365 Services mostly) About Lyra Lyra Technology Group is a private equity-backed holding company that invests and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we … never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term. About CMS Group Ltd CMS Group Ltd has proudly provided industry-leading IT Support and consultation solutions since 1990 and makes it their goal to work intimately with you as part of your team to deliver More ❯