19 of 19 Permanent SIAM Jobs in England

Centre locations and legacy application consolidation 5.Solution and service design and delivery within an Agile development environment. 6.Hosted solutions, services and data centres including co-Location (and integration into SIAM Service Management models) Qualifications Essential 1.An IT related degree or 2.equivalent Industry Recognised Qualifications e.g. CISSP, CISMP, CCP, ISO 27001 implementer. 3.Significant demonstrable experience in two of the of the More ❯

skills. Ability to remain calm, logical, and professional under pressure. Proven ability to prioritise, multitask, and take ownership. Comfortable leading senior stakeholders through high-impact incidents. Desirable: ITIL Intermediate, SIAM Foundation, or Lean Six Sigma certifications. Experience in a Managed Services environment. What can we offer you? Referral Bonus Earn £1000 when you refer a friend to join us! Endless More ❯

Over 5 years of experience working in IT support roles for customer-facing technologies. Management Experience: Proven track record in managing teams & handling escalations. Certifications: Advanced ITIL, Test Management, SIAM, Cyber Security, Customer Service Experience of ServiceNow functionality Experience of Testing tools functionality Experience with IT systems, networks, & software. Mentor, & develop a suppliers team. Handle complex technical issues & escalations. Ensure More ❯

specific standards and regulations. Strong familiarity with NHS-specific standards, particularly regarding information governance and cyber security. Proven experience of working with and instructing a multi-supplier environment (e.g., SIAM model) to deliver digital services. Desirable Experience of community services Experience of working with colleagues in NHS Trusts, ICSs, and Local Authorities Skills and knowledge Essential Good working knowledge of More ❯

Methodology (GTM). The role will oversee each transition stream. Key responsibilities include: Resourcing, including working with HR on TUPE Knowledge transfer Process management, working with CIS via the SIAM layer Tooling, ensuring all team/resolver group/squad details are integrated into ITSM tools or development tracking tools like JIRA Understanding WIP/projects Collaborating with Security to More ❯

Methodology (GTM). The role will also oversee each of the transition streams. Notably the resourcing (working with HR on TUPE), Knowledge Transfer, Processes - working with CIS via the SIAM layer, tooling - ensuring all the team/resolver group/squad detail is fed into whatever ITSM tool is used, or dev tracking tools such as JIRA, understanding any WIP More ❯

Select how often (in days) to receive an alert: IT Service Architect Department: IT Location: GB INTRODUCTION JOB PURPOSE The SIAM Architect is responsible for defining and maintaining the architectural blueprint that underpins the Service Integration and Management (SIAM) function. This role ensures that service, process, and tooling architectures are designed to enable seamless integration, governance, and performance across internal … teams and external service providers. Operating at the intersection of service design and enterprise architecture, the SIAM Architect ensures that all architectural decisions support ITIL-aligned service management, operational efficiency, and strategic transformation. RESPONSIBILITIES Define and maintain the high-level service and solution architecture for the SIAM function, ensuring alignment with enterprise architecture principles and ITIL best practices. Provide architectural … support end-to-end service integration. Ensure that all designs promote standardisation, automation, and interoperability across the service ecosystem. Develop and maintain the business and process architectural principles for SIAM, ensuring that service management processes are clearly defined, scalable, and aligned with business objectives. Collaborate with process owners to embed architectural standards into operational practices. Define the architectural framework for More ❯

into IT solutions. It would be great if you had Knowledge of the UK Energy Industry. Experience with frameworks like TOGAF, Zachmann, FEA, or similar. Knowledge of ITIL/SIAM processes and architectural integration. Experience with architecture tools such as LeanIX or similar, and related certifications. Here's what you need to know Award-Winning Workplace - Named a Sunday Times More ❯

Select how often (in days) to receive an alert: IT Service Reporting Manager Department: IT Location: GB INTRODUCTION JOB PURPOSE The SIAM Reporting Manager is responsible for the strategic design, delivery, and continuous improvement of reporting capabilities across the Service Integration and Management (SIAM) function. This role ensures that service performance data is accurate, comprehensive across internal teams and third … suppliers, and aligned with organisational objectives. By producing clear, actionable insights and assurance reporting, the role supports data-driven decision-making, transparency, and accountability. Through high-quality reporting, the SIAM Reporting Manager enables the identification of performance gaps, drives continuous improvement, and reinforces compliance with agreed service standards and policies. RESPONSIBILITIES Lead the development, execution, and continuous improvement of the … suppliers, resolver groups, and internal service management functions/processes. Establish and enforce standards for reporting formats, metrics, and data sources to ensure consistency, comparability, and alignment with ITIL and SIAM principles. Drive the enhancement of dashboards and visualisations to improve usability, relevance, and stakeholder engagement, incorporating feedback and promoting continuous improvement. Promote adoption of self-service reporting tools (e.g. More ❯

a proven track record of sales performance and a strong understanding of the UK Managed Services marketplace including end user services, technical managed services/traditional support towers and SIAM models. Experience with key vendors in your specialism Strong understanding of the marketplace, technologies and emerging trends in your specialism Experienced at presenting strategic solutions to C-Suite Experience creating More ❯

a proven track record of sales performance and a strong understanding of the UK Managed Services marketplace including end user services, technical managed services/traditional support towers and SIAM models. Experience with key vendors in your specialism Strong understanding of the marketplace, technologies and emerging trends in your specialism Experienced at presenting strategic solutions to C-Suite Experience creating More ❯

a proven track record of sales performance and a strong understanding of the UK Managed Services marketplace including end user services, technical managed services/traditional support towers and SIAM models. Experience with key vendors in your specialism Strong understanding of the marketplace, technologies and emerging trends in your specialism Experienced at presenting strategic solutions to C-Suite Experience creating More ❯

Senior Service Designer - National Crime Agency - G7 Belfast, Birmingham, Bristol, Calder(Normanton), Leicester, London, Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford More ❯

Senior Service Designer - National Crime Agency - G7 Belfast, Birmingham, Bristol, Calder(Normanton), Leicester, London, Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford More ❯

Senior Service Designer - National Crime Agency - G7 Belfast, Birmingham, Bristol, Calder(Normanton), Leicester, London, Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford More ❯

Excellent communication skills, with the ability to convey technical information in a clear, meaningfulway to both technical and non-technical audiences. Experience with, or knowledge of, the SIAM (Service Integration and Management) methodology is preferred but not essential. Flexibility to provide out-of-hours on-call support and on-site presence during critical business events may be required. MEASURES OF More ❯

people across the UK. This role is critical in acting as the SME in Service Delivery, from the imbedding processes to continual service improvement, and managing suppliers in a SIAM model. Rate:£550 Inside IR35 Duration:6 months (likely extension) Location:2 days per week in Central London. You will focus on the strategic direction, governance, and implementation of IT … supporting organizational change management and user adoption efforts. You ideally possess: ITIL certification with 10+ years in ITSM. Strong preference for individuals who have operated in a Senior capacity. SIAM and ServiceNow experience. Proven background in IT Service Management with a strong focus on service delivery. Experience collaborating with third parties and managing outsourced service providers. Sounds like you? Pleaseapplybelow. More ❯

Job description Your role will sit within the Service Design & Transition team, and you will provide service design and transition expertise to projects and programmes, advising and gathering requirements, agreeing the path to live, and any milestones required to be More ❯

to capture trends, improve quality and drive continual service process improvements. Deliver and improve Service Management and ITIL best practice, taking ownership of incident quality control, working closely with SIAM, service desk and internal and external vendors. Utilise your experience in tooling, communication & workflow – working closely with the SIAM team to drive improvements in tooling, our communications (P1’s and More ❯