and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate More ❯
Manager to identify customer cohorts using CDP to drive customer lifetime value, repeat purchases, and engagement. CRM Communication Development: Build and schedule Trigger, BAU and launch campaign emails and SMS in ESPs. Implement segmentation, personalisation, A/B testing, and quality assurance to optimise email performance. Database Acquisition Initiatives: Proactively support, propose, and manage database acquisition initiatives across all EMEA More ❯
strategists, account and campaign delivery teams, and multiple client stakeholders. Presenting regularly to clients and attending client meetings. Driving strategy across all channels and touchpoints, from email, push, and SMS to a connected communications plan encompassing digital media, including social, mobile, and website. Contributing to the broader team by sharing knowledge and fostering a learning culture. What Skills Will Help More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Hays
cost-efficiency while meeting regulatory content standards. Personalised Campaign Management Develop and execute segmentation and remarketing strategies to enhance customer engagement. Manage cross-channel campaigns, including PPC, email, and SMS, ensuring personalisation and high performance. Monitor and adjust campaign strategies in real-time to maximise ROI and lower CPA. Analytics & Performance Reporting Utilise Google Analytics, SEMrush, and marketing automation tools More ❯
and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. About the Role We are seeking a talented and self-motivated Platform/DevOps Engineer to join our growing DevOps team that makes More ❯
for experimentation and automation Scale our testing velocity and optimization processes as we grow Execute Marketing Automation Lead marketing automation - hands-on setup, management, and optimization of email and SMS campaigns across platforms Build and test automation workflows for lead nurturing, onboarding, win-back sequences, and lifecycle marketing Create and execute promotional campaigns, discount offers, and conversion-driving initiatives Segment More ❯
experience from pre-event planning through to on-site coordination and post-event follow-up. Your role will involve: Support the execution and optimisation of CRM campaigns across email, SMS, and in-app channels. Produce high-quality written content for landing pages and blog articles to support broader SEO goals and increase organic visibility. Collaborate with the content and SEO More ❯
Nottingham, Nottinghamshire, England, United Kingdom
Harnham - Data & Analytics Recruitment
credit options, signalling exciting opportunities for development and impact in the near future! THE ROLE This role primarily focuses on managing and optimising PPC campaigns, while also supporting email, SMS marketing, and SEO channels. Key responsibilities include Google Ads optimisation, CRM campaign execution, A/B testing, and reporting using GA4. The company currently has an analyst-level team member More ❯
BAU activity Use customer data to build audience segments and automation workflows in Bloomreach Act as the internal expert on Bloomreach, supporting best practice usage across channels including email, SMS, push, and in-app Refine and document CRM processes to reduce errors and improve efficiency Work with internal stakeholders to understand campaign requirements and prioritise accordingly Identify and resolve issues More ❯
term loyalty. This is a critical leadership role at the intersection of performance, product, and customer experience. You'll define how we use messaging to engage customers across Email, SMS, and Push, but also how we drive impact beyond comms-through smart journey design, seamless onboarding, activation flows, and high-leverage referral programs. You'll partner closely with our Growth More ❯
and Asia. As a personalization agency, we bridge the gap between creative, marketing, and strategy. We specialize in cross-channel content strategy, creation, and distribution (email, paid social, push, SMS), and MarTech implementations. We work with 50+ clients, ranging in size from companies like YETI, Upside, and Nutrafol to established marquee brands like A+E Networks, Afterpay, and Stanley Black & Decker. More ❯
Wakefield, West Yorkshire, Yorkshire, United Kingdom
CV Screen Ltd
Manager to join a fast-growing online retail brand based in Wakefield. This hands-on role will see you take ownership of daily trading performance across the website, email, SMS, and app playing a key role in delivering revenue growth, increasing customer retention, and improving onsite performance. You'll join a dynamic team at a company that develops and sells More ❯
Our client are a fast growth business. They are now looking for a CRM Executive to join the team Job Description: Primary focus on customer email, SMS and push campaigns including newsletter, promotional activity and referral. Campaign ownership from start to nish including planning, delivery and analysis. Responsible for the whole email creation process, including some basic image and HTML More ❯
Gateshead, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Reed
new Laravel-based platform Collaborate with the Technical Manager to understand and migrate existing business logic Integrate with key services: Cashflows (payments) Cloudflare (security, caching, WAF) Klaviyo (email/SMS marketing) Manage complex competition logic, live draws, ticket caps, and scheduling Optimise database performance and ensure secure, scalable infrastructure Support future features like new game types, loyalty modules, and affiliate More ❯
Employment Type: Full-Time
Salary: £90,000 - £100,000 per annum, Inc benefits
the delivery of technical changes from a strong roadmap of projects. The projects range from introducing automation for image and media analysis for customers to new Email, Push and SMS notifications. A successful senior engineer in this role is: Highly analytical: You solve problems in ways that can be backed up with verifiable data. Team obsessed: You help lead and More ❯
best practices, GDPR compliance Interest in AI and automation tools for CRM processes Key Responsibilities Product/Campaign Communications & Performance Optimization: Plan, execute, and analyze multi-channel campaigns (email, SMS, in-app) Use A/B testing and data to optimize content and timing Monitor key metrics and share insights Coordinate with cross-functional teams for integrated campaigns Customer Segmentation More ❯
customer trust and loyalty. Your content will be accessible, concise, on-brand, and easy to localize, ensuring a seamless experience across platforms. You'll also ensure that transactional communications (SMS, push, email) are effective and support users in creating and tracking their transfers. Collaborate with the content design team, primarily based in Seattle, to ensure consistency in messaging and terminology More ❯
promotional plans for each key eCommerce season. Review and enhance existing processes to improve engagement, effectiveness, and efficiency. Oversee customer journeys using the HeliosX CRM tool (Braze), including email, SMS, push notifications, and in-app messages. Plan, implement, and report on major CRM initiatives. Optimise and maintain our suite of transactional communications. Lead the launch of a new CRM program More ❯
sales activities. Arrange meetings for the CEO, either virtually or in person. Develop personalized verbal pitches tailored to different targets. Follow a sales process involving LinkedIn connection requests, email, SMS messaging, and proactive calls. Maintain a sales pipeline by staying highly organized and persistent. Research potential customers using available resources. Identify prospects and market trends through outbound techniques. Assist in More ❯
and previous performance Briefing and testing new functionalities for the website with the development agency, continuously optimising mobile and desktop websites Plan and execute a CRM strategy for Email, SMS and Loyalty, and provide day to day support for digital marketing agencies and CRO teams on plans and deliverables Maintain regular communication with the Customer Service Lead and cross-functional More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Commify
leading suppliers of business messaging services, operating across 9 countries and empowering over 60,000 businesses around the world with our innovative communication solutions. Our comprehensive product portfolio includes SMS, email, WhatsApp, and other services, enabling organisations to communicate brilliantly and effectively. As we enhance our focus on security in an increasingly complex digital environment, we are on the lookout More ❯
timing to deliver 1:1 messages that truly resonate. With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than More ❯
and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. We are an AIM-listed marketing automation SaaS business with a global team of over 500 employees and annual revenues of approximately More ❯
and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. We are an AIM-listed marketing automation SaaS business with a global team of over 500 employees and annual revenues of approximately More ❯
every partnership for success all the way to long-term growth. We are responsible for digitizing food service distributors with our AI technology. With Choco AI, voicemail, email and SMS orders are automatically processed into a vendor's system within seconds allowing them to run a more profitable and less wasteful business. Due to the highly collaborative nature of our More ❯