Salesforce Administrator (Hybrid – London, UK) Empowering E-commerce with AI Innovation A world-leading E-commerce company headquartered in London is seeking an experienced Salesforce Administrator to drive digital transformation through Salesforce and cutting-edge AI tools. This is a hybrid position offering the opportunity to be part of a tech-forward team using AI to supercharge … optimized and up-to-date. Collaborate with cross-functional teams to design and implement AI-enhanced data workflows and automations. Train and support users across departments; champion adoption of Salesforce and integrated AI tools. Maintain accurate and clear documentation for system functionality and changes. Work with stakeholders to design data-driven solutions that align with business goals. Analyze trends … and improve how the organization leverages Salesforce + AI for strategic decision-making. Ideal Experience & Skills Proven experience as a Salesforce Administrator. Salesforce Admin Certification (required); additional certifications (Sales Cloud, Service Cloud, Developer) are a plus. Experience with AI tools such as Einstein Analytics, Tableau CRM, ChatGPT integrations, or similar. Ability to build custom apps, formula More ❯
Salesforce Administrator (Hybrid – London, UK) Empowering E-commerce with AI Innovation A world-leading E-commerce company headquartered in London is seeking an experienced Salesforce Administrator to drive digital transformation through Salesforce and cutting-edge AI tools. This is a hybrid position offering the opportunity to be part of a tech-forward team using AI to supercharge … optimized and up-to-date. Collaborate with cross-functional teams to design and implement AI-enhanced data workflows and automations. Train and support users across departments; champion adoption of Salesforce and integrated AI tools. Maintain accurate and clear documentation for system functionality and changes. Work with stakeholders to design data-driven solutions that align with business goals. Analyze trends … and improve how the organization leverages Salesforce + AI for strategic decision-making. Ideal Experience & Skills Proven experience as a Salesforce Administrator. Salesforce Admin Certification (required); additional certifications (Sales Cloud, Service Cloud, Developer) are a plus. Experience with AI tools such as Einstein Analytics, Tableau CRM, ChatGPT integrations, or similar. Ability to build custom apps, formula More ❯
to learn a wide range of new skills and technologies. Role and responsibilities DATA INTEGRITY CRM user management and permission setting Deletion/updating/creation of records within Salesforce Ongoing data management, ensuring data is accurate and consistent; updated promptly and processed by correct rules and procedures Serve as a gatekeeper for ensuring best practices and integrity of … the System REPORTING Maintain existing reports and dashboards, and identify gaps in reporting/areas for improvement. Develop best-in-class reporting, utilising the full capabilities of Salesforce (e.g. Einstein Analytics). Provide ad-hoc reports when required. USER SUPPORT Manage the UK&I Salesforce helpdesk and successfully resolve end-user issues in a timely manner. Keep … to the existing Best Practice documentation. Ensure Best Practice documentation is kept up to date and relevant at all times. Work closely with our Global CRM team on future Salesforce projects and initiatives. Profile requested Previous experience in a support-based role is essential · Skilled in Salesforce reporting and dashboard creation · Salesforce Administrator qualification is highly desirable More ❯
to learn a wide range of new skills and technologies. Role and responsibilities DATA INTEGRITY CRM user management and permission setting Deletion/updating/creation of records within Salesforce Ongoing data management, ensuring data is accurate and consistent; updated promptly and processed by correct rules and procedures Serve as a gatekeeper for ensuring best practices and integrity of … the System REPORTING Maintain existing reports and dashboards, and identify gaps in reporting/areas for improvement. Develop best-in-class reporting, utilising the full capabilities of Salesforce (e.g. Einstein Analytics). Provide ad-hoc reports when required. USER SUPPORT Manage the UK&I Salesforce helpdesk and successfully resolve end-user issues in a timely manner. Keep … to the existing Best Practice documentation. Ensure Best Practice documentation is kept up to date and relevant at all times. Work closely with our Global CRM team on future Salesforce projects and initiatives. Profile requested Previous experience in a support-based role is essential · Skilled in Salesforce reporting and dashboard creation · Salesforce Administrator qualification is highly desirable More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
looking for, please go ahead and apply. We'd love to hear from you! About the role At Hargreaves Lansdown our customer helpdesk provides support for 1200 users using Salesforce Service Cloud Platform. As our organisation continues to grow and evolve, we are expanding our Salesforce team and implementing Data Cloud Solutions. We are looking for a Senior … Salesforce Administrator to form part of a dedicated team supporting our Helpdesk Colleagues. There are 3 Admins, 1 Developer and additional resources for BA and QA when required. You will focus on managing and optimising the Salesforce platform, with a specific emphasis on using Data Cloud to enhance customer insights and drive business outcomes. What you'll be … doing Working with the business stakeholders to provide solutions based on your knowledge of Salesforce Service Cloud and Data Cloud. Ensuring the Salesforce platform and Data Cloud work together to deliver a comprehensive view of the customer. Providing customer insights to our colleagues and use data cloud to make use of Einstein and Agentforce capabilities. Designing and More ❯
Employment Type: Permanent, Part Time, Work From Home
