11 of 11 Permanent Senior IT Support Jobs in England

Senior IT Support Manchester (Hybrid) £35,000-£45,000 VIQU have partnered with a fast-growing marketing and communications agency, known for its creative culture and collaborative environment. They are looking to hire a Senior IT Support professional to take full ownership of their IT estate. Acting as the company’s sole in … house IT resource, you’ll manage everything from infrastructure, security, and backups to day-to-day support. This is a hands-on role suited for an IT Professional who’s confident working autonomously, thrives on solving problems, and wants full responsibility for shaping IT strategy. Key Responsibilities of the Senior IT Support role: • Provide … 1st–3rd line support to internal users while overseeing all infrastructure and systems. • Manage, monitor, and improve backups, NAS drives, file storage, and disaster recovery processes. • Lead infrastructure modernisation and strengthen IT security across the business. • Take ownership of MSP relationships and escalate when necessary. • Recommend and implement efficiency improvements, technical best practices, and system upgrades. • Act as More ❯

Senior IT Support Specialist - Proactive MSP Role Supporting Multiple Clients Needham Market £35,000 - £45,000 Are you an experienced IT Support professional who thrives on being proactive rather than reactive? Do you enjoy building strong relationships and helping a variety of clients get the very best from their technology? If so, this could be … your ideal next role. We're looking for a Senior IT Support Specialist with recent Managed Service Provider (MSP) experience to deliver forward-thinking, preventative IT support across multiple client environments. You'll play a key role in anticipating issues, improving systems, and ensuring our clients' technology runs smoothly and securely. What You'll Be … Doing Providing proactive 2nd/3rd line support across diverse client infrastructures Monitoring, maintaining, and optimising systems to prevent downtime before it happens Managing and improving client networks, firewalls, and security configurations Building trusted relationships with clients as a dependable, solutions-driven advisor Collaborating with a high-performing MSP team to deliver exceptional service and reliability What We More ❯

Senior IT Support Technician - MSP Location: Bracknell (Hybrid - 2 days in office) Salary: £33K-£38K DOE A growing and dynamic IT Managed Services Provider (MSP) supporting over 60 clients is looking for a Senior IT Support Technician to join their expanding team. This is a fantastic opportunity to work in a collaborative environment … where your technical skills will be valued and developed. You'll be reporting to the Service Delivery Manager and working closely with the technical team to deliver excellent IT support and consultancy services. The role involves a mix of remote and onsite support, project work, and mentoring junior team members. Key Responsibilities: Provide 2nd line support across Windows Server (on-prem & Azure), Active Directory, Group Policy, DNS, and RDS Troubleshoot Windows desktop issues and Microsoft 365 environments (Exchange, SharePoint, Teams, Teams Voice) Support and configure Hyper-V and virtualised environments Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage ideal) to manage tickets and SLAs Monitor and maintain client systems and More ❯

that continues to expand its trading activities, as we are determined to develop the next generation of world class Elite traders. Job Summary: We are looking for an enthusiastic Senior IT Support Analyst to join our headquarters in London. You will primarily be working on desktop support and providing assistance to both in-house and remote … full-time, on-site role, requiring someone who can thrive under pressure and is eager to learn and expand on their career. A minimum 4 years experience in an IT role is preferable, we are open to candidates with a solid understanding of technology and a willingness to develop their skills. Key Responsibilities: Provide immediate 1st/2nd & 3rd … line IT support to traders and staff, resolving technical issues quickly and efficiently Install, configure, and maintain hardware, operating systems, and applications Monitor and maintain desktops, laptops, and network systems Troubleshoot application, system, and network issues and resolve hardware/software faults Produce clear procedural documentation and incident reports Support the rollout of new applications or hardware More ❯

that continues to expand its trading activities, as we are determined to develop the next generation of world class Elite traders. Job Summary: We are looking for an enthusiastic Senior IT Support Analyst to join our headquarters in London. You will primarily be working on desktop support and providing assistance to both in-house and remote … full-time, on-site role, requiring someone who can thrive under pressure and is eager to learn and expand on their career. A minimum 4 years experience in an IT role is preferable, we are open to candidates with a solid understanding of technology and a willingness to develop their skills. Key Responsibilities: Provide immediate 1st/2nd & 3rd … line IT support to traders and staff, resolving technical issues quickly and efficiently Install, configure, and maintain hardware, operating systems, and applications Monitor and maintain desktops, laptops, and network systems Troubleshoot application, system, and network issues and resolve hardware/software faults Produce clear procedural documentation and incident reports Support the rollout of new applications or hardware More ❯

Senior IT Support Technician - MSP Location: Bracknell (Hybrid - 2 days in office) Salary: £33K-£38K DOE A growing and dynamic IT Managed Services Provider (MSP) supporting over 60 clients is looking for a Senior IT Support Technician to join their expanding team. This is a fantastic opportunity to work in a collaborative environment More ❯

An established organisation in Bournemouth is seeking a proactive and technically skilled Senior IT Support Engineer to join their IT Services department. The role is primarily customer-facing, providing high-quality support to the organisation. The successful candidate will work as part of a collaborative IT team, handling 1st and 2nd line support and contributing to day-to-day IT operations. Responsibilities: Provide 1st and 2nd line support across hardware, software, and network systems Monitor, prioritise, and resolve support tickets, escalating complex issues as needed Perform routine IT operations and maintenance to ensure system stability and security Maintain accurate technical documentation and knowledge base articles Support device More ❯

Join a leading educational organisation in Bournemouth, providing vital IT support across a dynamic and collaborative environment.Please note, this role is based on site in Bournemouth, Mon-Fri. Key Responsibilities Deliver 1st and 2nd line technical support to staff and students, ensuring smooth day-to-day IT operations. Monitor, prioritise, and resolve support requests efficiently … escalating complex incidents where necessary. Maintain and support IT infrastructure including Windows, Office 365, and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms including Microsoft 365, Teams, and SharePoint. Assist with projects, upgrades, and system improvements, contributing to … a secure and stable IT environment. Champion cybersecurity awareness within the organisation. Collaborate with central IT teams to resolve infrastructure or system-wide issues promptly. About You Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows 10/11, Microsoft 365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service More ❯

Our client, a prominent organisation within the Defence & Security sector, is currently seeking a Senior IT Infrastructure & Support Engineer for a permanent position. This role is pivotal in ensuring the reliability, security, and efficiency of the organisation's IT systems, contributing significantly to the resilience of business-critical systems, including ERP and cybersecurity tools click apply More ❯

looking for a hands-on Cyber Security specialist to continuously monitor networks & systems for security breaches or intrusions. Identify threats via penetration testing and threat modelling, working with DevOps, IT and compliance teams to enforce policies, respond to risks and improve defences. Be a fixer of Cyber Security issues, capable of resolving issues rather than just noting them and More ❯

their team. This MSP has seen employees progress from apprentices right the way through to directors – definitely room for progression and growth. You'll be working with customers on support with plenty of project work. Likewise in this role, you have the opportunity to come up with new ideas + products to expand their service offering to the way … to have a ‘what’s next’ approach by way technology and product offerings as this MSP are looking for someone who can come in and contribute above and beyond support work. With this being in a managed services environment, the role is end to end and you’ll get involved through design, deployment and then ongoing service so the … this role being customer facing, this will suit someone had had a strong service provider background. An ideal general background of you will be having strong all-round general IT skills which is a given if you’ve worked within an MSP. This is an adult environment, so you’re not going to be chained to your desk More ❯