Senior IT Support Job Trends in England

Senior IT Support
UK > England

The median Senior IT Support salary in England is £39,000 per year, according to job vacancies posted during the 6 months leading to 12 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
12 Jan 2026
Same period 2025 Same period 2024
Rank 527 630 605
Rank change year-on-year +103 -25 +294
Permanent jobs requiring a Senior IT Support 70 49 85
As % of all permanent jobs in England 0.13% 0.10% 0.17%
As % of the Job Titles category 0.15% 0.11% 0.18%
Number of salaries quoted 61 29 83
10th Percentile £32,500 £30,000 £27,800
25th Percentile £34,000 £30,750 £32,500
Median annual salary (50th Percentile) £39,000 £42,500 £41,000
Median % change year-on-year -8.24% +3.66% +2.50%
75th Percentile £42,500 £52,500 £50,000
90th Percentile £48,750 £54,500 £53,750
UK median annual salary £39,000 £41,250 £37,500
% change year-on-year -5.45% +10.00% -6.25%

All Permanent IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 47,437 44,591 47,245
% of permanent jobs with a recognized job title 90.80% 92.72% 95.14%
Number of salaries quoted 29,917 23,336 37,002
10th Percentile £28,697 £33,500 £31,000
25th Percentile £36,750 £45,000 £41,750
Median annual salary (50th Percentile) £55,000 £60,000 £57,965
Median % change year-on-year -8.33% +3.51% -5.75%
75th Percentile £75,000 £80,000 £77,500
90th Percentile £95,000 £98,750 £97,500
UK median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -4.17%

Senior IT Support
Job Vacancy Trend in England

Historical trend showing the proportion of permanent IT job postings featuring 'Senior IT Support' in the job title relative to all permanent IT jobs advertised in England.

Senior IT Support job vacancy trend in England

Senior IT Support
Salary Trend in England

Salary distribution trend for Senior IT Support job vacancies in England.

Salary distribution trend for Senior IT Support job vacancies in England

Senior IT Support
Salary Histogram in England

Salary distribution for jobs citing Senior IT Support in England over the 6 months to 12 January 2026.

Salary histogram for Senior IT Support in England

Senior IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support within the England region over the 6 months to 12 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +59 21 £42,500 -15.00% 3
North of England +29 19 £35,000 -2.78% 3
East of England +32 14 £40,000 - 2
Yorkshire +3 14 £34,500 -13.75% 1
South West - 10 £36,500 - 1
South East +18 6 £35,000 +16.67% 6
North West +38 5 £36,000 +12.50% 2
Senior IT Support
UK

Senior IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 12 January 2026, Senior IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the England region featuring Senior IT Support in the job title.

1 58 (82.86%) Windows
2 44 (62.86%) Microsoft 365
3 40 (57.14%) Active Directory
4 37 (52.86%) Azure
4 37 (52.86%) Microsoft
5 34 (48.57%) ITIL
6 31 (44.29%) Windows Server
7 30 (42.86%) Problem-Solving
8 28 (40.00%) VMware
9 27 (38.57%) Microsoft Intune
10 26 (37.14%) VMware Infrastructure
11 25 (35.71%) Hyper-V
12 23 (32.86%) Firewall
13 20 (28.57%) Service Delivery
14 19 (27.14%) Customer Service
14 19 (27.14%) Service Management
14 19 (27.14%) Wi-Fi
15 18 (25.71%) SharePoint
16 17 (24.29%) Mentoring
17 16 (22.86%) Degree
17 16 (22.86%) VLAN
18 15 (21.43%) DHCP
18 15 (21.43%) DNS
18 15 (21.43%) LAN
19 14 (20.00%) Microsoft Exchange
20 13 (18.57%) Veeam
20 13 (18.57%) Wireless
21 12 (17.14%) Computer Science
21 12 (17.14%) Entra ID
21 12 (17.14%) VPN

Senior IT Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 18 (25.71%) SharePoint
2 14 (20.00%) Microsoft Exchange
3 6 (8.57%) IIS
Applications
1 2 (2.86%) Microsoft Office
2 1 (1.43%) Chatbot
Cloud Services
1 44 (62.86%) Microsoft 365
2 37 (52.86%) Azure
3 12 (17.14%) Entra ID
4 1 (1.43%) Google Workspace
Communications & Networking
1 23 (32.86%) Firewall
2 19 (27.14%) Wi-Fi
3 16 (22.86%) VLAN
4 15 (21.43%) DHCP
4 15 (21.43%) DNS
4 15 (21.43%) LAN
5 13 (18.57%) Wireless
6 12 (17.14%) VPN
7 11 (15.71%) TCP/IP
8 7 (10.00%) WAN
9 4 (5.71%) Cisco IOS
9 4 (5.71%) IPsec
9 4 (5.71%) VoIP
10 3 (4.29%) SAN
11 2 (2.86%) Network Security
12 1 (1.43%) NAS
12 1 (1.43%) Remote Desktop
12 1 (1.43%) WebEx
Database & Business Intelligence
1 8 (11.43%) SQL Server
2 6 (8.57%) Amazon RDS
3 2 (2.86%) MySQL
3 2 (2.86%) PostgreSQL
General
1 37 (52.86%) Social Skills
2 7 (10.00%) Aerospace
2 7 (10.00%) Finance
3 6 (8.57%) Manufacturing
4 5 (7.14%) Marketing
5 4 (5.71%) Analytical Skills
5 4 (5.71%) Electronics
5 4 (5.71%) Organisational Skills
5 4 (5.71%) Public Sector
5 4 (5.71%) Telecoms
6 3 (4.29%) Financial Institution
6 3 (4.29%) Inclusion and Diversity
7 2 (2.86%) Documentation Skills
7 2 (2.86%) Retail
Miscellaneous
1 14 (20.00%) Driving Licence
2 7 (10.00%) Data Centre
2 7 (10.00%) Replication
3 4 (5.71%) Clustering
3 4 (5.71%) e-Learning
3 4 (5.71%) Enterprise Software
3 4 (5.71%) EPoS
3 4 (5.71%) Management Information System
3 4 (5.71%) NHS
4 3 (4.29%) Enterprise Storage
5 2 (2.86%) Self-Motivation
6 1 (1.43%) Virtual Team
Operating Systems
1 58 (82.86%) Windows
2 31 (44.29%) Windows Server
3 8 (11.43%) Mac OS
3 8 (11.43%) Windows 10
4 7 (10.00%) Android
5 6 (8.57%) Linux
6 2 (2.86%) Windows Server 2012
6 2 (2.86%) Windows Server 2016
6 2 (2.86%) Windows Server 2019
7 1 (1.43%) Windows 7
7 1 (1.43%) Windows 8
Processes & Methodologies
1 34 (48.57%) ITIL
2 30 (42.86%) Problem-Solving
3 20 (28.57%) Service Delivery
4 19 (27.14%) Customer Service
4 19 (27.14%) Service Management
5 17 (24.29%) Mentoring
6 12 (17.14%) Computer Science
7 9 (12.86%) Collaborative Culture
7 9 (12.86%) Continuous Improvement
8 8 (11.43%) Inventory Management
8 8 (11.43%) Software Licensing
9 7 (10.00%) Cybersecurity
9 7 (10.00%) Disaster Recovery
9 7 (10.00%) Knowledge Transfer
10 6 (8.57%) Case Management
10 6 (8.57%) ITSM
10 6 (8.57%) Project Management
11 5 (7.14%) IT Strategy
11 5 (7.14%) Remote Monitoring and Management
12 4 (5.71%) Containerisation
Programming Languages
1 6 (8.57%) PowerShell
Qualifications
1 16 (22.86%) Degree
2 11 (15.71%) ITIL Certification
3 8 (11.43%) Network+ Certification
4 6 (8.57%) MCP
4 6 (8.57%) Microsoft Certification
5 4 (5.71%) ACMT
5 4 (5.71%) Computer Science Degree
5 4 (5.71%) Master's Degree
5 4 (5.71%) VMware Certified Professional (VCP)
6 2 (2.86%) DBS Check
6 2 (2.86%) MCSA
Quality Assurance & Compliance
1 4 (5.71%) Cyber Essentials
2 2 (2.86%) GDPR
2 2 (2.86%) ISO/IEC 27001
System Software
1 40 (57.14%) Active Directory
2 26 (37.14%) VMware Infrastructure
3 25 (35.71%) Hyper-V
4 4 (5.71%) Docker
4 4 (5.71%) VMware ESXi
5 2 (2.86%) Firmware
Systems Management
1 27 (38.57%) Microsoft Intune
2 5 (7.14%) Autotask
3 4 (5.71%) Kubernetes
3 4 (5.71%) vCenter Server
4 3 (4.29%) Jamf Pro
5 2 (2.86%) FortiGate
Vendors
1 37 (52.86%) Microsoft
2 28 (40.00%) VMware
3 13 (18.57%) Veeam
4 10 (14.29%) Cisco
5 7 (10.00%) Apple
6 4 (5.71%) Datto
6 4 (5.71%) HP
6 4 (5.71%) Meraki
6 4 (5.71%) Oracle
6 4 (5.71%) SAP
6 4 (5.71%) Sophos
7 2 (2.86%) SonicWALL
7 2 (2.86%) WatchGuard
8 1 (1.43%) ESET
8 1 (1.43%) Fortinet
8 1 (1.43%) Google
8 1 (1.43%) ServiceNow